SafetyChain

RATING:

4.6

(56)

About SafetyChain

SafetyChain's digital plant management platform gives process manufacturers the flexibility to rapidly address urgent challenges while offering scalability to expand and drive long-term value. • Gain visibility and control of quality checks • Understand the true performance of every shift, line, batch, and facility • Improve productivity and reduce the risk of costly non-conformances • Get instant visibility into each of your suppliers’ performance over time • Reduce Environmental and Safety risks and digitize incident analysis • Maximize availability and simplify preventative plant maintenance programs

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.
Optimize Productivity & Always Know The Performance Of Your Plant
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SafetyChain Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for SafetyChain

1 - 5 of 56 Reviews

User Profile

Molly

Verified reviewer

Food & Beverages, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Food Safety starts with SafetyChain

PROS

SafetyChain has a user interface that is easy to use, but ultimately their Customer Support is top tier! They cater to you as if they were part of your company. The value you get is wonderful.

CONS

While the interface is simple, there is a learning curve and the time to implement can be lengthy.

Vendor Response

We agree that our Customer Support team is top tier! Thanks for letting the world know too, Molly!

Replied October 2023

Josh

Food Production, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

SafetyChain in the Workplace

PROS

I like the ease of use. It’s nice to have a product that is easy to train other employees on how to use. Seeing data real time is important so decisions can quickly me made. SafetyChain is always upgrading and introduction new functions. Customer service is very helpful and responds quickly.

CONS

There isn’t anything negative to say. Overall it’s been a great experience and I look forward to what the future holds.

Reason for choosing SafetyChain

Not only apple based and can use it on the desktop.

Vendor Response

Thanks for the 10/10 review and call out for our Support Team! They're the best!

Replied October 2023

Kayleigh

Food Production, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2022

Useful and continually improving

PROS

Complex forms that allow for professional data collection

CONS

This company is relatively new so they are still developing many aspects of their system.

Vendor Response

Thank you for the feedback, Kayleigh.

Replied October 2023

Mindy

Food & Beverages, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

2nd time user

Has been great at both companies. I wish I had more time to access and build out dashboards .

PROS

Going from a homegrown digital platform, switching jobs and going back to paper forms just about wrecked my life;) I left the company that preferred paper and accepted a job that agreed to my wish of a paperless system for Food Safety and Quality! Great support from that plant manager and found Safety Chain at an Alchemy Conference. After 6 years at that company I was recruited away and the new company was using SC but not to its potential. We were able to re-roll the platform and now adding Supplier Compliance piece! Could not be happier!

CONS

I wish I had more of a programming mindset that could maintain focus on the analytics.

Reason for choosing SafetyChain

Price was #1 . Ops uses Red zone for OEE and we thought about using that same platform for buy in… but they were enough over priced that it was a no-brainer to keep Safety Chain and re-roll the system to an entire new team.

Vendor Response

Thanks for the 10/10 review, Mindy! We're so happy to hear you've had a great experience at 2 companies using SafetyChain!

Replied October 2023

kyle

Food & Beverages, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Unlimited Potential

PROS

1. The ability for a corporation to look at all of the facilities to easily compare facility performance and use the data gathered to easily show ROI on new equipment or processing changes.2. The conversion to a digal system. By having forms submitted through SafetyChain it allows your company to analyze data. The problem I used to face was gathering data (either paper, access or excel) and then taking time to reenter data and create reports. Once using the system it allows me easily look through my products and facilities and free up my employees to spend time on the floor over data entry and reporting. My team no longer needs to submit metrics to me as the system auto compiles and reports them in Dashboards.

CONS

I would like to see the ability in the training site to have AI submit data for me to test forms easier. Currently I need to submit forms in order to see what data I can report and charts I can use.

Vendor Response

Thanks for the positive review, Kyle! We're glad to hear you've had such a great experience and can easily review dashboards from your team!

Replied October 2023