These guys were super helpful all the way (even after-sale and implementation). They have helped us eliminate a lot of waste and increase our throughput. I would estimate they have returned 10% to our bottom line.

Easy to use and understand for everyone on the team. Provides visibility we always needed (and things we didn't know we did).

If I had to nitpick, I would say there was a small learning curve getting everyone set up. It is probably better than most, but it still takes a little bit to get the team on board.

Sensrtrx made the impossible, possible. At first we tried to get help from our machine manufacturers and obtained no results. We then spoke to other similar companies and they all said that the connection to the machine PLC and to figure out the data points was not their thing. SensrTrx took on the challenge and we now have all of our critical machines connected. The rep is very clever, resourceful, and determined to find solutions to every challenge posed to him, all with a great and easy to work with attitude.

Setting up the software to display the data the way we want it is a bit challenging to understand and learn. The rep has given us several training sessions and has done most of the leg work to get us setup. This is the only area I could see Sensrtrx improving to make it more intuitive.

The overall experience has been positive. No complaints.

Mingo has been wonderful due to the fact every metric of production is visible in real time. As Plant Manager, if my people are on the floor and unavailable, I can simply view the website or the app to see how production is doing during off hours. Also, tracking of scrap, production hours and downtime are helpful to share with operators during weekly meetings.

The inhouse training for Mingo with Managment was short. While most of our questions were answered, we did not know what questions we might have due to having never used the system. The team at Mingo does help us with any questions we might have and assists in any ways they can. Just think the training during the ramp up could have been more comprehensive.

I haven't had a lot time with the software yet.

Once it is all fixed to our machinces it will tell our downtime, shell count, and efficentce.

We have to go back and forth with messages we don't have a representative present.

Great! It has changed the way we capture and look at data.

* Allowed us to capture data in real time * Transitioned from a paper-based system to a digital system * Allowed us to capture a real OEE number and set goals for each area

We have not come across a true con yet in our experiences with Mingo Smart Factory.