About SensrTrx

SensrTrx is a manufacturing analytics and productivity software designed to help manufacturers improve flow and create calm. As a cloud-based solution, SensrTrx collects data from machines and people to provide real-time visibility and accountability. Insight into the plant provides everyone the ability to make data-driven decisions, improving plant productivity. Reduce downtime, eliminate overtime, hit throughput goals on a daily basis, meet quality standards, increase capacity, and reduce changeover times, all with SensrTrx Manufacturing Analytics. Purpose-built for manufacturers of all sizes, SensrTrx helps stop problems as they happen, win the day, eliminate manual reporting, meet goals, and deliver on-time. With a native mobile app, iPad app, and manufacturing i...
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SensrTrx User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 16 reviews

Trevor

Verified reviewer

Company size: 11-50 employees

Industry: Furniture

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2021

Wow! Sensrtrx has changed our production floor

These guys were super helpful all the way (even after-sale and implementation). They have helped us eliminate a lot of waste and increase our throughput. I would estimate they have returned 10% to our bottom line.

Pros

Easy to use and understand for everyone on the team. Provides visibility we always needed (and things we didn't know we did).

Cons

If I had to nitpick, I would say there was a small learning curve getting everyone set up. It is probably better than most, but it still takes a little bit to get the team on board.

Ray

Company size: 201-500 employees

Industry: Construction

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

August 2019

Rockstars!!!

Pros

Sensrtrx made the impossible, possible. At first we tried to get help from our machine manufacturers and obtained no results. We then spoke to other similar companies and they all said that the connection to the machine PLC and to figure out the data points was not their thing. SensrTrx took on the challenge and we now have all of our critical machines connected. The rep is very clever, resourceful, and determined to find solutions to every challenge posed to him, all with a great and easy to work with attitude.

Cons

Setting up the software to display the data the way we want it is a bit challenging to understand and learn. The rep has given us several training sessions and has done most of the leg work to get us setup. This is the only area I could see Sensrtrx improving to make it more intuitive.

Reasons for switching to SensrTrx

They couldnt get their system to pull info from our machine. We tried several time to contact them for support but got no positive result. Basically they could not perform to their original promise.

Response from SensrTrx

Hi Ray, thank you for your review! I'm so happy to hear that SensrTrx has helped provide insight into your critical machines. Our goal is to help you gain visibility into your plant floor. I completely understand that the learning curve can be frustrating, but please know, our amazing customer support team is happy to provide as much training as you and your team needs. We are here to help you grow.

Replied September 2019

Brian

Company size: 1,001-5,000 employees

Industry: Food Production

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
3

Value for money

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

January 2020

First time user

I haven't had a lot time with the software yet.

Pros

Once it is all fixed to our machinces it will tell our downtime, shell count, and efficentce.

Cons

We have to go back and forth with messages we don't have a representative present.

Response from SensrTrx

Brian, We appreciate the review; feedback is what helps us improve. We're always happy to hop on a call to talk over any questions or concerns you may have. Give us a call at 888-394-1043.

Replied January 2020

Kevin

Company size: 11-50 employees

Industry: Industrial Automation

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2021

Great product for manufacturers

The product has provided extreme levels of visibility to the manufacturing plant floor, for machine downtime and utilization, production, machine status, etc. It runs consistently well, no downtime with the product that we've seen. It has replaced a lot of paper and Excel spreadsheets. Solid, friendly, and very knowledgeable team behind the product.

Pros

We like the Operator screen, production schedule capabilities, and the extreme flexibility with creating and editing dashboards. If you know how to use Excel you can create and edit dashboards...it's that easy. It is straight forward to connect to machines and get data out of them very quickly.

Cons

Integrations with ERP take some time, but that's normal. Most of the issues are usually on the end of the ERP.

Reasons for choosing SensrTrx

Less costly, more flexible for the price, easier to connect and use, less training. It is the Goldilocks of solutions.

Matthew

Company size: 51-200 employees

Industry: Oil & Energy

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2019

Unbiased data for unbiased decision making

First we needed to know that process variables were not varying beyond the intended settings. Second we wanted to know exactly when the equipment was used and how often. SensrTrx gathers exactly this information from the source. We use the process data for quality projects to eliminate certain issues as potential causes of scrap and instead focusing attention of the real problems. Knowing when machines are running informs efficiency improvement efforts moving focus between operator, machine and material issues.

Pros

- provides data from it's source, the machines themselves. This linkage gives confidence that the data can be trusted. - the customer support is the top notch, better than any other I've experienced in software or similar industrial services. Emails are answered. Calls are picked up. Concerns are addressed. They are patient. - it is extremely configurable to accommodate wide ranging manufacturing environments. The product was obviously designed by those with significant manufacturing experience as opposed to some software guys deciding to target manufacturing. Their knowledge of how manufacturing actually works comes through.

Cons

- the extreme configurability has a downside, so many options and variables to learn! As a relatively new user I'd prefer a simpler starting point. It takes time to understand the hierarchy and how the variables and settings interact. That said, we were given training two times to two sets of people and spent as much time as we wanted.

Reasons for choosing SensrTrx

They clearly stated what they do and why in a white paper I found online. Their proposed solution and website were not overly 'marketized' and seemed more true in it's intent and execution.

Response from SensrTrx

Hi Matthew, I appreciate your taking the time to leave us a review. I'm glad we can help you know when machines are running to improve efficiency. We pride ourselves in developing software that can actually improve productivity on the plant floor (and with the added bonus of great customer service, too). I completely understand the learning curve can be frustrating, but we are continually improving. The feedback you've provided helps us do that so thank you. We're looking forward to continuing to work with you.

Replied September 2019

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