--- title: "shopVOX Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of shopVOX. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if shopVOX is a good fit for you!" source_url: "https://www.softwareadvice.com/manufacturing/shopvox-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Retail Management Systems Software](https://www.softwareadvice.com/retail/retail-management-comparison/) / [shopVOX](https://www.softwareadvice.com/manufacturing/shopvox-profile/) / shopVOX Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/manufacturing/shopvox-profile/) Reviews [Alternatives](https://www.softwareadvice.com/manufacturing/shopvox-profile/alternatives/) # shopVOX User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 243 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.6/5 - Value for money: 4.5/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 175 reviews (72%) - 4 stars: 51 reviews (21%) - 3 stars: 7 reviews (3%) - 2 stars: 3 reviews (1%) - 1 star: 7 reviews (3%) ### Most mentioned pros - It has helped bring structure and organization to the shop, especially with tracking jobs and keeping everything moving through production. - ShopVox does a great job of bringing quoting, job tracking, and invoicing into one system. - We chose shopvox over other platforms, like Inksoft and Deconetwork because we found that shopvox let us quickly create custom products and build customer accounts on the fly, while the prior two were more webstore only based. ### Most mentioned cons - The system can seem overwhelming and daunting as there are a ton of features that sometimes takes a bit of time and effort to setup. - It's nothing special, people generally gravitate towards it because it seems cheap, but when you compare it apples to apples with it's competitors it's probably just as expensive. - Lots of repetitive clicks, finish a sales order, then have to close it out, click for invoice, click to post to account, who has time for all that. ## shopVOX customer reviews Showing reviews 1-25 of 243 (page 1). ### ShopVOX is an great tool for quoting, ordering, and production management. - Overall rating: 5/5 - Reviewer: Leland W. - Verified reviewer: Yes - Industry: Printing - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered My experience with ShopVOX has been very favorable. I am a consultant so I have the opportunity to see how different businesses operate, communicate, and execute. They all seem to have different ways of doing things but I have been successful at using ShopVOX to get them on a good track. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really like that this system is based on product development and pricing instead of being based on the processes. It makes more sense to customers to use their language like signs, business cards, vehicle wraps, etc. instead of printing, cutting, and installing. Customers want the products and not training in how they are made. #### Cons I would like to have better documentation that is organized according to how the system is used. --- ### Couldn't do what we do without it. - Overall rating: 5/5 - Reviewer: Luc M. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We signed up for SV in 2016 when we had 5 staff and were doing roughly 500k per year in business. We've now grown all the way up to 23 staff and back down to 15 doing close to 3M in annual revenue. We would not have been able to scale to this size without SV. We continue to find new useful nooks and crannies of the software that we have grown into over time. Small shops can use what's only useful and relevant to them at the time and then start using additional features as they become more beneficial for them. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I've looked at almost every sign industry specific software available. All of them have great features but SV has the best all around package. Other softwares all have at least one or more SV features that we couldn't live without. The ability to combine jobs in a flexible way, having online proofs and quote approvals as well as the ability to do complex pricing on the fly using customized formulas is super helpful. #### Cons Some aspects of of the program are clunky for rescheduling individual steps because all the dates of a job are so intertwined but there are workarounds for them. Initial setup for PRO version is time consuming and complex but well worth the time savings on the back end once you have all your pricing formulas all set up. New feature implementation was lacking while they were working on the new UI but now that that is complete and launched we have seen lots of functional updates that continue to improve the quality of life use for the user. #### Reasons for choosing shopVOX Best overall package of features. Many of the other softwares had one or more critical features missing. Combined jobs is a big one but online payments, quickbook synching, automated workflow steps and online proofing are all big ones as well. Also looked at squarecoil and Sign Tracker in addition to other softwares selected from the list #### Reasons for switching to shopVOX We were using custom built outlook forms to track jobs prior to using shopvox. We moved over to get our customer data, job data and invoicing all centralized in one software. #### Vendor response Thank you Luc, Glad to hear the software has been a great foundation to support your business growth and profitability! Replied March 2025 --- ### Very powerful software - Overall rating: 5/5 - Reviewer: Christine G. - Verified reviewer: Yes - Industry: Printing - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered They are responsive to user input and they provide improvements & updates often. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The automated workflows are very effective. I personally love the software, however, we have a fair amount of older users who are not very computer proficient and they have a harder time navigating, but that has nothing to do with ShopVox. #### Cons Regarding the initial 1 week training on how to set up the back end: rather than have 1 week of training all at once, I would have preferred to have a couple days training on setting up the back end, then a few weeks later, have the other half of the user-side training after I had the back end set up. --- ### Very Beneficial, highly recommend for shops that take lots of custom on demand orders. - Overall rating: 4/5 - Reviewer: Austin P. - Verified reviewer: Yes - Industry: Printing - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. 4.5/5, highly recommend. The software can be a little difficult for certain staff members over the age of 50 to understand, but any computer literate employee should be able to get the general idea of how to run it within a couple weeks. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Streamlined and Organized our business immensely. We were a paper order to quickbooks shop before this and would spend hours a day just locating orders, transferring data to quickbooks, pricing jobs, etc. Shopvox has essentially cut our work load in almost half. We chose shopvox over other platforms, like Inksoft and Deconetwork because we found that shopvox let us quickly create custom products and build customer accounts on the fly, while the prior two were more webstore only based. Shopvox also offers free meetings and has on demand customer support to help whenever you need it, all the other software we have tried wants you to pay for setting up your account, or for any other questions you may have, which i find ridiculous. The software engineers are also very helpful, and are super willing to work with you to accomodate new feature requests you have that benefit your business. Most of the time I reach out in hopes of adding something that will help our company they pull through. #### Cons 90% of shopvox is great, there is the occasional bug, but that usually gets fixed very quick, one small problem we have kind of ran into is sometimes the shopvox support can have a little trouble understanding what you're trying to convey, I have found that sending screen recordings and screenshots works far better, and that most other alternative software, like Deconetwork and such, charge you per hour for meetings or help. Shopvox does it all free so you can't really complain too much #### Reasons for choosing shopVOX Easier to create customer accounts and products quickly on demand for walk in customers, the other softwares made you essentially build whole webstores to sell products. #### Vendor response Austin your insight is insightful and interesting. Thankyou for recognizing the value of the live support team! Replied March 2025 --- ### ShopVOX is more valuable than my right thumb. - Overall rating: 5/5 - Reviewer: Tim S. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. ShopVox is definitely been a game changer in our business. I have gone through six previous shop POS operations systems... and none of them hold a candle to ShopVox. Every member of our team lives in ShopVox 5 days a week... We have been using ShopVox for the past 8 years and always scratch our head wondering what we did before. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to manage all aspects of our shops performance, from quoting the customer to provide a proof and each step of the production management. The customer support is extremely responsive and we are usually able to connect directly with a support representative within 2 to 3 minutes. #### Cons We would like there to be a little bit more control on customizing some of our reports, ShopVox has been able to build custom reports for us as well. The help desk is very responsive as well it would be nice if they could connect virtually and walk us through support or tech issues we are having. #### Reasons for choosing shopVOX Cost and features for full operations in all area of our business. #### Reasons for switching to shopVOX Workflow Management to help order processing --- ### Fantastic Online System - Overall rating: 5/5 - Reviewer: Katie S. - Verified reviewer: Yes - Industry: Graphic Design - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Shopvox is our first online system so I don't have anything to compare it to. However, We made the transition from paper dockets to this program back in July and it has been a complete game changer! I am so happy that we decided to go digital and use this platform. It has helped us stay on track and move through jobs quickly. It is very easy to keep track of projects and see what stage they are at if someone calls to inquire about a specific job. Thank you Shopvox! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how user friendly it is! Their support team is fantastic and are always quick to help. #### Cons Inputting everything was a hassle but it helped us get more organized. Nothing to do with the program itself! #### Reasons for choosing shopVOX It felt more advanced. We also had an employee who had used ShopVOX before so it was easier for us to do the transition having a staff member with experience in the program. --- ### ShopVox Business Solution - Overall rating: 5/5 - Reviewer: Lloyd J. - Verified reviewer: Yes - Industry: Printing - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered The ShopVox app also offers various communication messages to keep customers informed while also validating workflow. The app is designed to run all facits of the Custom Apparel, Signs & Banners or Promotional products business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The User help options are well designed with immediate responses to chats. The Application is easily integrated with our financial mangement tools offering simplified management reporting #### Cons The cost associated with adding a second user to the system. A small business plan should offer at least 2 individul users designed to handle 2 indipendent user logins sharing the same business data. #### Reasons for choosing shopVOX More geared to our business model and products we carried #### Vendor response Thank you so much for your thoughtful review! We’re glad to hear that our support and financial management integration have been helpful in streamlining your operations. We appreciate your feedback regarding user pricing, and it's great to know that shopVOX aligns well with your business needs. We’re always listening to ways we can improve and will consider your suggestion carefully. Replied October 2024 --- ### Best Decision This Year - Overall rating: 5/5 - Reviewer: Greg S. - Verified reviewer: Yes - Industry: Textiles - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered Like any new software we had to learn how to use the software, but it was not hard and the online courses saved the day. We have had a couple phone meetings those have helped tramindusly. We absolutely love ShopVox and are happy to be here. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to customize your workflow schedule, pay charts, and the organization of customers and accounts. #### Cons The amoratizing of products on a line item. #### Reasons for choosing shopVOX To be honest I didn't really want to choose anything, however after meeting with all three companines, I felt like ShopVox had the most to offer for a more affordable rate. I did not like how a server was needed with Shopworks, and printavo seemed too expensive for what they offered. After purchesing ShopVox, I wasn't sure if I made the best decision, but I gave it a chance, took the time to learn, and really focus on our admin work. After about a week of playing around with Numbers and the setup of our options I fell in love. Not only has ShopVox made my daily life 10 times easier, it is now making me money by saving me time every day. #### Vendor response Thank you for reviewing shopVOX Greg. We are excited that shopVOX was your best decision of the year. :) Replied May 2019 --- ### Great Work Management Platform - Overall rating: 5/5 - Reviewer: Jason d. - Verified reviewer: Yes - Industry: Printing - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It is a program with many tools to help our business run smoother. Reps have been helpful with helping set it up and us understanding it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros There are a ton of features that are super helpful to our business for both clothing and signage printing. From quoting all the way to invoicing. #### Cons The system can seem overwhelming and daunting as there are a ton of features that sometimes takes a bit of time and effort to setup. ShopVox reps have been needed and very helpful to setup #### Reasons for choosing shopVOX We were already using a basic version of it #### Vendor response Thanks for taking the time to share your experience. It's great to hear that shopVOX is helping you manage both your signage and apparel workflows — supporting multi-vertical shops like yours is one of the reasons we built the platform the way we did. From quoting to production to invoicing, PRO is designed to bring everything together in one place so you can keep things moving and focus on the work that matters. We know the setup can take some effort, especially with a system that offers this much flexibility, and we’re glad our team could step in to help you get up and running. If you ever need anything else, we’re just a message away. Appreciate you being part of the shopVOX community. Replied May 2025 --- ### Shopvox for me - Overall rating: 5/5 - Reviewer: cassandra a. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Shop vox is how we keep up with our customers and how we keep up with active and past jobs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like shopvox is tailored to the sign company I work for. #### Cons There is not nothing I dislike about shop vox the only thing i can say i wish would change is the fact of having to sign in often. --- ### Loving ShopVox - Overall rating: 5/5 - Reviewer: Aundrea J. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered We used a more extensive service before ShopVox which was so hard to use and get setup. Then we left ShopVox for a cheaper service and was back within a month as that service was harder to use as well. ShopVox is definitely the right fit and we plan to upgrade in the near future. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros ShopVox has helped streamline out bulk order invoicing tremendously. We have not even officially began using all of the features but we are excited to begin in the near future. #### Cons That you are unable to use Zapier on all tiers. #### Reasons for choosing shopVOX More intuitive for our needs, ease of use #### Reasons for switching to shopVOX Ease of use and price, price was lower than printavo but higher than YoPrint but the intuitive feeling of the software was better with ShopVox #### Vendor response Thank you for the review and the feedback. Glad to hear you appreciate the ease of use which was a major priority for our team when creating Express! We want to get you up and running quickly. Replied April 2024 --- ### ShopVox Express Experience So Far - Overall rating: 4/5 - Reviewer: Jason B. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered The customer support is by far the best feature. [sensitive content hidden] is the best. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Proofing, Email Template, QB Integration. #### Cons It has a large learning curve, Express is very limited. #### Reasons for switching to shopVOX Integration of quickbooks and ease of getting estimates. --- ### Shopvox is great for managing both your sales and production teams - Overall rating: 5/5 - Reviewer: Nick B. - Verified reviewer: Yes - Industry: Printing - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall my experience has been good. I've been using shopvox (and their earlier version) since 2012. It's great that we can pull up all details about any job since then almost instantly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to manage everything about our custom production in one place. From quoting/pricing and invoicg to production managment, it's all tied together. #### Cons It would be great if they could expand on their api so we can try to automate more of of the integration with our production systems. #### Vendor response Thank you Nick for the feedback and kind words. Replied March 2025 --- ### Computer Signs of Old Saybrook - Overall rating: 5/5 - Reviewer: Tracie S. - Verified reviewer: Yes - Industry: Graphic Design - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer service is excellent. There is very little wait time for a representative to answer questions. The reps are knowledgeable and friendly. I like the live chat option that shopVOX offers. #### Cons On a few occasions there have been some quirks when importing to QB Desktop. However, when I do run into an issue (which is very rare) a rep is always able to fix the problem quickly. #### Reasons for switching to shopVOX Shopvox is less expensive and easier to use. --- ### Quotes getting lost in Cyber space - Overall rating: 4/5 - Reviewer: Kirsty C. - Verified reviewer: Yes - Industry: Printing - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered It can be a very difficult piece of software to navigate and the UI could do with some streamlining. Some things are very difficult to locate. However, for most things it works for us...which is why the quoting system (a huge part of why we use it) is so frustrating. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros The ability to manage almost all aspects of our works from sales leads, quoting (sort of) proofing, production, work orders etc. #### Cons I am so frustrated with the assistance received from Shop Vox in regards to quotes not getting to customers - they are not even in SPAM. Both my husband and I have contacted them on several occasions due to quotes not being received by customers. We have done all of the things they instructed us to do, even engaging an IT professional to assist, yet we still have probably 6 - 7 customers a week not receiving their quotes. Shop Vox tend to absolve all responsibility of this, telling us to speak with domain and service provider all of which we have done. We use other software for other parts of our business all of which are always received by our customers. I think this is something Shop Vox needs to explore, especially since this is a major part of our business.We need some solid guidance/fixes for this. --- ### Long time user - Overall rating: 4/5 - Reviewer: Ryan H. - Industry: Printing - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered We migrated from SignVox which was an earlier signs shop only solution from this same company. Back then we came from Activity. Our whole database was migrated to the new system so we didn't lose any customer records. ShopVox is much more flexible and better than SignVox in nearly every way. Considering the competition in this space ShopVox is probably the best option if one can get over the initial learning curve and sit down to truly customize the software to their thinking and shop. I spent about 2 weeks determining the initial pricing formulas, templates, & workflows. From there I have evolved these items over the last 5 years as new features become available or I just have an idea of a different way to do things. There are only a couple of things that I would like to be able to do through ShopVox that do not work well, and some of those items are pending thanks to the customer support. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Allows nearly a paperless work environment, yes filing can be a thing of the past. Fairly customizable for an individual shop. Several viable ways to do formula based pricing. Extremely responsive customer support - even takes feature requests/needs seriously. Works very well for telecommuting. Customer tracking and front-end accounting features work quite well, does tie into quickbooks though we do not use that feature. #### Cons Mobile app is useless for field work. One can use the browser on your phone but it doesn't work well or allow concurrent sign in. Robust scheduling package is not yet completed (as of 12-6-18) so alternative solutions like white-boards or google calendar are necessary - but daily job tasks scheduling works great (as in this is what we need to get done to day. No really very good solutions for install appointments). #### Vendor response Thanks for reviewing shopVOX Ryan. We are happy that you benefiting from so many of shopVOX features and enjoying a nearly paperless work environment - less clutter for sure! We recently updated the shopVOX Go App. So, I hope you take some time to check it out. You can now upload assets, manage jobs and get signatures while on the field. Thanks for being a loyal shopVOX user. We look forward to serving you for years to come. :) Replied May 2019 --- ### ShopVOX Review - Overall rating: 4/5 - Reviewer: Spencer M. - Verified reviewer: Yes - Industry: Printing - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2021 - Review source details: This review was submitted organically. No incentive was offered The initial setup was a lot. But our business has a lot of moving parts/products. We have about 23 employees. In house we do screen printing, embroidery, awards, and signage. We also do promotional products(out of house). Our Coach was SUPER helpful with the initial setup though. The 24/7 Chat support has been great as well. Took everyone a month or 2 to get the hang of it and we are constantly trying to tweak and improve but I'd recommend it to any shop that does screenprinting, embroidery, awards, or signs. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The amount of features and being able to have everyone on the same page at all times is priceless. From syncing with quickbooks to writing orders to overseeing production... and all in one cloud based system. They have apparel catalogs already integrated and they get updated automatically from Sanmar, S&S etc... so no need to adjust pricing anywhere unless it has to do with your labor. The job board and being able to filter it as needed for each department is great. Proofing system and e-mail templates are great. Being able to write a quote/sales order/invoice and email it over with a payment link is great. #### Cons As with any software it will never be perfect. But SV has been good to work with us on getting features/bugs implemented and fixed. They have not been able to accommodate everything but they are usually pretty good about at least letting us know if its possible or not. There are still bugs/features we're waiting on but not hills to die on. We had to pay a developer separately to integrate the API with our website and UPS worldship. That ran us close to 5K so that was a bummer. #### Reasons for choosing shopVOX ShopVOX is cloud based and is a lot beefier when it comes to the features. We loved the way Printavo looked, but for what we needed it just wasn't enough. The amount of customization ShopVOX offers was a big seller. --- ### The RIGHT Solution - Overall rating: 5/5 - Reviewer: Jeff S. - Industry: Design - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2017 - Review source details: This review was submitted organically. No incentive was offered An all-in-one software for managing all aspects of our business that's easy to use for all levels of staff. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Prior to finding ShopVOX, we were spread across two different platforms for our sales and shop operations. ShopVOX has enabled us to eliminate both and now we can use one software to manage our workflow, track the sales activities that lead to new jobs, and also use solid costing on our quotes to ensure that we're making money with these sales. Best features: Multiple views and options for scheduling jobs. Pricing templates can handle all aspects of simple to complex jobs, even for a CUSTOM sign shop. Syncs to QuickBooks for accounting. This is an emerging product with a great development team. If a feature you've though of isn't there, wait a few weeks! This isn't SAP or ORACLE you're dealing with here. They're nimble and responsive to client requests and needs. Cloud based and mobile device friendly. The PRICE! For the money, you won't find better value. #### Cons As I mentioned in the "Pros" above, this is an emerging product. This leads to my only real "Cons". From time to time, as new features are rolled out, there may be mis-steps. If you are not OK with change, you may want to wait a bit before signing on. New features and modifications to old features are rolled out VERY regularly. As they say though, "you have to break a few eggs to make an omelette". #### Vendor response Jeff, Thanks so much for taking your time to write up this review. We greatly appreciate it. We take great pleasure in making sure you are satisfied and managing your business more effectively. Replied August 2017 --- ### Very powerful for managers for traceability on what the business is actually doing. - Overall rating: 5/5 - Reviewer: Roy B. - Verified reviewer: Yes - Industry: Printing - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered Multipurpose software, which is great for sales and marketing and manufacturing. Quoting could use a little work. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Understanding what is coming into the business and what is outgoing. #### Cons Quoting seems to be a multiplier only. eg. if I am printing business cards quantity 10 is only multiplied by 1, where there could be a price break in reality. #### Reasons for switching to shopVOX To fall in line with what the mother company were using. --- ### ShopVox Rocks! - Overall rating: 5/5 - Reviewer: Lu P. - Verified reviewer: Yes - Industry: Graphic Design - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2019 - Review source details: This review was submitted organically. No incentive was offered My overall experience with ShopVox is that it is one of the best products out there for our small graphic design shop. ShopVox has saved us so much time! The product works for me 99.9% at this time - will be 100% once a couple issues are resolved. Thank you for creating a product that meets so many of our needs. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about this software is having all job information right at my fingertips. No hunting through stacks of job order sheets or files. When hunting for a past sign we created so I can duplicate it for another customer, I can enter the sign type, etc. in Search and it will show results for jobs that created that particular sign. The added convenience of creating an invoice immediately after the project is finished and emailing it to our customer has saved the company time and payments arrive sooner. We have reduced the amount of paper we had sitting around the office in various stages. Having the products set up in the system has really saved us time when opening new work orders as well as created consistency in our job quoting. #### Cons At this early stage in our use, the Emailed Documents page is a little hit and miss. When I go to Transactions and click on Emailed Documents, it goes to the home page of ShopVox first. Then I need to click on Emailed Documents again before the screen appears. Also, I am having a particular problem with it not showing that my .pdf was emailed to the customer. I have a trouble ticket in on this - still having same issue at this time. Also, it would be great to be able to change the Work Flow on a job after one has been chosen. If I accidentally choose the wrong Work Flow, I have no way to change it. #### Vendor response Thank you for reviewing shopVOX. We are so happy that you believe shopVOX is one of the best products out there for our small graphic design shop and that it has saved your team so much time. Saving time was one of our main goals! We will certainly work on that 1%! :) Replied May 2019 --- ### Creative, Powerful CRM and Job Management System - Overall rating: 5/5 - Reviewer: Elisha R. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2019 - Review source details: This review was submitted organically. No incentive was offered We've spent over 20yrs trying to find the best software solution to fit our CRM and Job Management needs. We've been on a zillion platforms, and cannot match the powerful features ShopVox offers. Besides the fact ShopVox has done an incredible job with the visual Job Boards, Processes, and Proofing Systems -- they are extremely trustworthy. We know our information is safe. We know even if we're working at 3am and have questions there is 24/7 Chat support available to us for help. ShopVox Support is amazing! We never have to wait too long to get a question answered or issue resolved. We've been using ShopVox since Oct. 2015 and couldn't be happier. We're also excited to see what the future holds with ShopVox continual improvements. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The visual Job Thumbnails on the Job Board and Proofing System are hands down the best we've ever used. #### Cons Cost is a bit high for the additional features needed, but in comparison to other platforms in the normal range. #### Vendor response Thanks for reviewing shopVOX Elisha! We take pride in our customer support and we are so glad that you have taken advantage of it at all hours of the day! That's what we are here for! :) We are honored that after years of searching for the perfect job management platform that you have found shopVOX to be best suited for your needs. We look forward to serving for many years to come! Replied May 2019 --- ### Great product! - Overall rating: 5/5 - Reviewer: Jeff S. - Verified reviewer: Yes - Industry: Wholesale - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2018 - Review source details: This review was submitted organically. No incentive was offered My experience has been very good. I am not using everything the software is capable of, but what I do use is a huge timesaver. As my business grows, I will begin to use more of the shopVOX features. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I looked at several systems before deciding on shopVOX. The software does a great job and will take care of my business as I grow. What I like best is the customer service. I have never waited more than a few minutes to receive help. The help is there 24 hours a day. I also like that shopVOX works great for a small business with just a couple employees and will easily handle a very large business with hundreds of people. You will never have to change systems due to expansion and growing. #### Cons There is a small learning curve, but shopVOX is really great about having online help to show you how to manage the system. --- ### All Inclusive Program That Takes Expertise to Use - Overall rating: 5/5 - Reviewer: Peggy H. - Verified reviewer: Yes - Industry: Printing - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2019 - Review source details: This review was submitted organically. No incentive was offered The program works well for us most of the time. When we run into snags Shopvox's support is always available at almost any time. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros You can load all of your products and materials into the program. Once you get everything setup it is easy to do your quotes and invoices in a timely manner. #### Cons We have not been able to get the e-mail portion of the program to work for us, because we do not have an outlook or gmail account. It works best with those email accounts. We thought we would get a program that would tell us what to charge. With Shopvox it is possible to include all of your costs, but you still need to come up with your own final price for a product that will make you a profit. I am finding that there is no magic wand that tells you how to be profitable. #### Reasons for choosing shopVOX Shopvox is cloud based and we can access it from anywhere anytime. #### Vendor response Peggy, Thank you for your review. We are glad that quotes and invoices are easy to do now!! The more you use shopVOX, the easier it is to use and the more time you will save. Replied January 2020 --- ### Great Product - Overall rating: 5/5 - Reviewer: Edwin C. - Verified reviewer: Yes - Industry: Graphic Design - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered ShopVOX has helped our shop automate and organize our projects in a way where everything flows and and doesn't get forgotten or held up. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its very easy to use and customize to our business needs #### Cons There's nothing really to NOT like about shopVOX. --- ### ShopVox for Signage Industry - Overall rating: 4/5 - Reviewer: Umair A. - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with ShopVox was good to use for the signage industry for order management, business management, inventory, and PO management. It requires minimum training to understand and is easily understandable. Price is moderate and can be used in various domain. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I found ShopVox user-friendly, easy to use, and simple to understand. #### Cons Limited reporting and visualization feature as compared to other Software ## More reviews [Next reviews](https://www.softwareadvice.com/manufacturing/shopvox-profile/reviews/?page=2) --- shopVOX Reviews, Pros and Cons - 2026 Software Advice