About Tactic

TACTIC Advanced Planning and Scheduling is an on-premise solution designed for discrete and batch industry manufacturers. Primary features include order management, routing, inventory management, bills-of-materials and what-if ideas. What-if’ feature allows users to identify suitable choices for business and consumers. It helps improve reports, staff meetings, wallboards and spreadsheets. It combines what-if intuition and data such as order, inventory, bills-of-materials and other to form schedules in a visual interactive tool. It provides interactive schedule dashboards using Gantt charts, tables and comparison graphs. It tracks violations in jobs assigned and their causes and recommends corrective actions. It also generates purchase orders based on inventory level...
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Tactic User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

5

Customer support

5

Functionality

5

Showing 1 - 5 of 16 reviews

Tom

Specialty Food Business

Verified reviewer

Company size: 51-200 employees

Industry: Food Production

Time used: More than 2 years

Review Source: Capterra

Ease-of-use

4

Value for money

5

Customer support

5

Functionality

5

Reviewed December 2018

Highly configurable and flexible scheduling software.

Pros

The Waterloo customer support team is exceptional. They're extremely personable, knowledgeable and creative. We manage a specialty food business and configured TACTIC to schedule two separate continuous manufacturing processes. The entire scheduling cycle has reduced dramatically and we can navigate around issues that previously created bottlenecks and unnecessary downtime. TACTIC is very powerful and highly configurable to meet all types of business processes and needs.

Cons

The interface can be upgraded but the underlying functionality is extremely powerful.

Tyler

Diamond Packaging

Verified reviewer

Company size: 201-500 employees

Industry: Packaging and Containers

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed March 2018

Solid scheduling and production management software, with peerless customer service.

Pros

TACTIC helped our company streamline our scheduling procedures--specifically regarding increased visibility and organization of our daily operations.

Cons

The graphic interface and general aesthetic is somewhat lacking, but the guts are what matter here and TACTIC delivers on those fronts. The algorithms and reporting features have been heavily tested and customized, and are utilized repeatedly daily, performing with excellence and ease.

Joshua

Western States Envelope & Label

Verified reviewer

Time used: Free Trial

Review Source: Capterra

Ease-of-use

4

Customer support

5

Reviewed April 2016

Effective Scheduling Software with great Customer Service

Tactic has been a solid scheduling package for our use. We have roughly 1500 orders in progress at any one time, and Tactic keeps everything flowing smoothly. The Customer Service could not be better, the Waterloo team is always happy to work thru any issues, and often goes out of their way to help find solutions to problems, if they arise.

Allen

Hunter Douglas

Verified reviewer

Company size: 5,001-10,000 employees

Industry: Business Supplies and Equipment

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed November 2018

Tactic Integration for Production

Working with Waterloo and Customer support specifically has been a pleasure. The team are very helpful and provide insight and solutions far beyond the sale.

Pros

The software enables us to categorize and prioritize our production at multiple work stations within work centers based on due dates and attributes.

Cons

I like the software. My main problems are internal to my organization. Too many upgrades and changes.

Nancy

Walco Corporation

Verified reviewer

Company size: 201-500 employees

Industry: Automotive

Time used: More than 2 years

Review Source: Capterra

Ease-of-use

5

Customer support

5

Functionality

4

Reviewed October 2018

Real time scheduling

The customer service has been excellent. The software is very operator friendly.

Pros

The ability to see the progression of an order at a glance anywhere in the shop.

Cons

None at this time, still learning its capabilities.

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