Newbook vs Molo

RATING:

4.9

(43)
Comparisons

Newbook has 43 reviews and a rating of 4.88 / 5 stars vs Molo which has 34 reviews and a rating of 3.94 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (43)
3.9 (34)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
April 26, 2024
March 18, 2024
Pros/Cons
  • Pros

  • It's a user friendly system with multiple features we were able to instantly implement to help grow our business, in both revenue earned and customer retention.
  • In particular, the support desk is so dedicated and creative. They truly assist the business to maximize the use of the platform and management system to the benefit of the individual business.
  • Cons

  • The accounting side can also be tricky if not set up correctly from the outset.
  • Support very poor , very complex to use , do not provide connection to lot of websites.
Read all user reviews
  • Pros

  • Its a good quality product. I look forward to using it more and more.
  • The ability to email payment and contracts is excellent. The use of the app on the docks for real time info on vessel and reservation status is a game changer for us.
  • Cons

  • The molo to QB integration is causing alot of backend issues and lack of support again makes it difficult to rectify. Many issues still ongoing where things are connected incorrectly.
  • In spite of a conversation and follow up email with the founder, MOLO is still charging us for the system though we cannot access or use.
Read all user reviews
Pricing Range
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$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos