All Federal Compass Reviews

1-11 of 11 Reviews

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User Profile

Josh

Verified reviewer

Information Technology and Services, 10,000+ employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2022

Always carry a Compass

We've had a positive experience in the first year using Federal Compass. They are easy to work with and have built a compelling database that can be one of the top tools in any BD Executive or Market Researcher's toolbox. They're very concerned with customer feedback, and have demonstrated that through multiple engagements that offered us the opportunity to voice our opinions on their products. Federal Compass doesn't claim to be the only tool necessary to support a BD organization, and they offer attractive pricing packages that don't constrain our firm's budget or otherwise limit our ability to purchase additional tools.

PROS

Customization of the data to my company's addressable market. The ability to view data at a macro level, then drill down into specific sub-sets of the same data set to see program details, all without needing to run separate searches in different modules. Customer support is also top notch, our account rep is not only very responsive and easy to work with, they're also knowledgeable on the GovCon market.

CONS

While graphs/visuals are a positive, I often wish there were more options for different styles of graphs (ex. Bar vs. Pie) for some of the custom data pulls. Would love the ability to see program lineage (incumbent details, prior program structure, etc.)

Vendor Response

Hi Josh, thank you for the review. As you know, we love feedback! We appreciate you taking the time to leave us a review and will keep your feedback on graphs in mind for future updates!

Replied September 2022

Jessica

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Proud user of Federal Compass!

My experience with Federal Compass has been outstanding. Someone is always there to answer questions, take feedback, help with training, and help me with my account. I can pick up the phone and know that someone will help me right away, even if it's in setting up a report or query on the spot!

PROS

I have used several other paid federal databases, and this is my favorite. The user interface is intuitive and clean, it's super easy to set up reports and pipelines, and the training is top notch. I use this system as my main source of information when researching opportunities, competition, federal funding, potential teaming partners, and more. As a small business, I love that I have a CRM built into this system that allows me to track and follow opportunities. The Federal Compass team has thought of everything.

CONS

I would love to be able to export custom reports with a "notes" field.

Reason for choosing Federal Compass

Aside from Federal Compass being a superior product for the price, I really enjoy working with the team at Federal Compass. They are doing big things and bringing an incredible product to market that is affordable, robust, and intuitive.

Reasons for switching to Federal Compass

Pricing and usability.

Vendor Response

Thank you for the great review and feedback, Jessica!

Replied April 2023

Rita

Management Consulting, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed September 2022

Great overall customer experience, seeking improved user experience

Federal Compass has the best customer service. They are responsive to needs and reach out routinely for meetings with their client representatives. I enjoy the daily opportunity updates. They have provided me insight on opportunities that I was not tracking.

PROS

I enjoy the daily opportunity updates. They have provided me insight on opportunities that I was not tracking.

CONS

The search functionality can be a bit challenging to pull the needed results and the interface appears a bit dated.

Reason for choosing Federal Compass

Price and customer service.

Aaron

Information Technology and Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

A Swiss Army Knife for federal contractors.

Upslope Advisors is a rapidly growing company, and we need a configurable, reliable, reasonably priced Business Development solution. Federal Compass is that solution for us.

PROS

Time saving Advanced search capabilities and lead lists also help us stay on top of trends and understand and break them down. Opportunities research

CONS

When we first started with Federal Compass, it was a bit overwhelming. There was a lot of information to internalize and it was a bit overwhelming.

Reasons for switching to Federal Compass

Everything that can be done within GovWin can be done inside of Federal Compass and comes at a fraction of the cost and with more robust analytics. Other systems do low-level business development and capture, but Federal Compass is really a Swiss Army Knife for federal contractors. Their solution has been eye-opening and critical to our team’s success since its implementation.

Vendor Response

Thank you for the glowing review, Aaron!

Replied October 2022

Luis

Professional Training & Coaching, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2023

Happy Customer

PROS

I like the CRM and pipeline reporting tools the most.

CONS

Some opportunities come with multiple Solicitation numbers and are a little hard to group together.

Reasons for switching to Federal Compass

Costs and the CRM functionality that FedCompass has.

Vendor Response

Thank you for the great feedback and review, Luis!

Replied April 2023

Stephanie

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2023

Great tool for a small business

PROS

The customer service, data visualization and customization surpasses the competition. This is definitely a valuable tool for a small business like ours. Our other partners with GovWin are impressed with the notifications we receive and we pay a fraction of the price.

CONS

There have been a few glitches with our integration with Hubspot and not able to get a complete

Reason for choosing Federal Compass

Cost, dashboard and customer service

Reasons for switching to Federal Compass

Cost and the platform we were on was really outdated

Vendor Response

Thank you for the great review and feedback, Stephanie!

Replied April 2023

Bailey

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Great way to sort among all opportunities and focus on what matters

Excellent.

PROS

Identification of relevant opportunities among the thousands each week, strong competitive analysis, ability to build future pipeline.

CONS

Can be challenging to really drill into the multiple levels of functionality. Benefits from training and support that is offered by Federal Compass.

Reason for choosing Federal Compass

Better for software opportunities.

Kenneth

Management Consulting, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed April 2023

Federal Compass Review

I love it! Great product, great company!!

PROS

The information that is included, ability to conduct important analysis on federal market, competitors, Agency buying habits, trends

CONS

I believe FC should offer limited consulting services to get companies set up. The training and support are good, but for smaller companies with limited time to spare sometimes the labor effort of getting things set up to provide regular intel can be extensive. I would happily pay some consulting fees to have someone get things all set up where I need them to be. I understand the need to learn the system but again small business owners are pressed for time.

Reason for choosing Federal Compass

Superior product to its competition in my opinion.

Vendor Response

Hey Ken, thank you for the great review and feedback! We're always open to new suggestions!

Replied April 2023

Jim

Design, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed December 2023

Customer Service is horrible.

PROS

The system is ok but the service is very bad.

CONS

Customer service is the worst that I have ever seen.

Paul

Government Relations, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Federal Compass Excellence

Would recommend Federal Compass. Very efficient and effective.

PROS

The walk through was very informative and helpful. I enjoyed navigating the different Solicitations. Being able to check past performance and past Contract Awards. The ability to partner with various Government Contracters.

CONS

The pricing value was my least favorite thing about Federal Compass.

Vendor Response

Thank you for the great review and feedback, Paul!

Replied April 2023

Tolu

Computer Software, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2019

Federal Compass

I've been able to model a robust capture management process within the tool.

PROS

Its easy to use and is well documented. Powerful analytical and pipeline development features.

CONS

It doesn't' archive actual proposal content but provides enough information to located those documents

Reasons for switching to Federal Compass

Cost

Showing 1 - 11 of 11 Reviews