You can do essentailly anything you can dream up within their platform, and their wonderful customer support and assistance makes sure you know how to follow through with that.

SurveyGizmo is free CPCs but that's because its so limited and incapable of performing anything more complicated than a quick poll or simple survey. Qualtrics and SurveyMonkey aren't that much better.

They are quick to jump in and find the best solutions for us. They have built a strong foundation of trust with our team and we know we can count on them.

The FC support team is decently responsive and has generally met their committed deadlines.

Licenses can be limiting - hard to show multiple people results, hard to get logins. Not able to link customer IDs to our software.

The simplicity of the integration on their platform makes it easy to onboard them especially if you are already leveraging some of their integrated tools.

Fuel Cycle is easy to use and allows for a wide range of research methods.

The redemption process for a user will frequently go sideways on you either by fault of user error or on fault of the GiftBit API or GiftBit's emailer.

Launching an activity seems to be difficult. You have to import the link, set up the activity + set up the communication email.

Helped our team cultivate customers who could give honest feedback. Helps us stay engaged with our community.

Special shoutout to [SENSITIVE CONTENT] (our panel partners) for always being on top of communication. They make managing a panel easy and I enjoy our partnership with them.

In addition, they are affordable and have found a strong balance between full service and agile/DIY.

Love the integration of Qualtrics to make programming easier. I like the incentives and being able to give points.

Customer services is awesome, very personal and customized.

Best Customer Service and a Great, User-Friendly Platform.

Some of the tools are built and managed by FC but at the same time they bring in fabulous partners that give me as a researcher a single place to go to execute a wide range of studies.

The look and feel of the community and the back end moderator dashboard are all very helpful and easy to use.

The FC team was very helpful in training us and getting us up to speed on using the platform. It's easy to use and has been valuable in understanding perceptions & behaviors and testing ideas.

I appreciate that I can field a lot of different types of survey questions and can do some fairly sophisticated data analyses.

How to bring better content to our viewers. Overall my experience has been great.

I've had experience with Tango Card's API connected to an online community with significantly fewer issues. The 2nd weakest aspect is the survey platform tools that integrate with FUEL CYCLE.

Useful Online Survey software perfect for Social Distancing.

The inability to get a single response from the API. There is no way to manage your employee surveys from an administrative perspective.

The dashboard and reporting capability is powerful if you put in robust info. As well, it integrates with Salesforce CRM.

Integrates well with web services. Great preview, including for mobile.

The look and feel is good too. Once you learn how to use it, it’s easy to keep up.

Depending on what level of account you have, you can be limited in response options.

Customer support/our Qualtrics rep has also been great in helping us structure the questions to make sure they are phrased correctly and are fair to the people answering them.

The ease of the graphical results makes it a quick win to show to senior teams.

I love how easy it is to use and all the many options that are available.

Qualtrics is by far the best research software on the market. It's easy to use, functional, and all around great.

The Qualtrics survey platform also offers an offline application -- for an additional fee -- which is extremely weak.

One of my favorites is the ability to add a skip pattern in the survey. This is very advantageous when working in the social sciences field.

I have hated the reporting and dashboard functionality, as well as the administration dashboard.

When you mass send out a survey through Qualtrics, it often ends up going into people's spam folders. Also, sometimes the piped text features as well as adding contacts can be overly complicated.

However, while the base platform is great, the organization is far from perfect. I had numerous issues deploying the offline app.

Very easy to create and share surveys for research investigations. Exploration of already existing questions is good.

The ability to buy a single subscription for your entire organization can make this very cost effective, too.

Great for building surveys, has any feature you might want.

Qualtrics is an amazing, top of the line survey software, but it comes at a price.

Best survey use I've seen out there. Non linear question editing is superb and it is super easy to view mobile and desktop visuals.

This tools is fantastic for working with our Faculty and Researchers. They expect in-depth analysis and appreciate the power of Qualtrics.

I would highly recommend Qualtrics. It's a great program, but the learning curve itself could be better for newbies.

Great diverse array of options for the intuitive projects. Offers more survey creation and distribution than any other platform.

The customer support is the best I have seen. The help/resource page is extremely comprehensive and easy to follow.

Qualtric's advanced functionality allows us to really personalize our surveys with display logic, embedded data and a great salesforce integration.

There are some features that seemed hard to find to me.

We primarily use qualtrics for the ease of participant gathering, which it is excellent at.

Qualtrics is a very capable, easy to use tool. There are a lot of helpful resources online that can be used to make the most of the features.

The best part is that the tool is mobile friendly and you can organize your survey efficiently. I liked the customer service too as they are quick to resolve all queries.

We were impressed with everything Qualtrics had to offer right off the bat, and I've continued to be impressed with the innovations and improvements they've deployed over the years.

We've been using Qualtrics for over 8 years now. As a boutique market research firm, we were looking for a full-featured online survey tool that was also cost effective.

My experience with Qualtrics is awesome. So I want to continue use it.

Any issues we've had, or questions as far as question development goes, have been addressed immediately by the wonderful support staff.

I also value that the costur support is 24/7. This is especially important to me considering I do some of my best tech work at night.

Fuel Cycle’s market research cloud is the most comprehensive intelligence gathering ecosystem that exists today. The platform enables decision-makers to maintain constant connections with customers, prospects, and users to uncover real-world actionable intelligence. Fuel Cycle’s Market Research Cloud powers product innovation, brand intelligence, and enhanced user experience by integrating human insight with critical business data, and through automated quantitative and qualitative research solutions. Breakthroughs require action. 

LongDescription

360 Degree Feedback

Customer Segmentation

Sentiment Analysis

Statistical Analysis

Survey/Poll Management

Performance Metrics

Benchmarking

Survey Sample Management

Activity Dashboard

Data Visualization

Real Time Reporting

Panel Management

Reporting/Analytics

Feedback Management

Third Party Integrations

Survey Builder

Phone-Based

Email/Help Desk

Phone Support

Chat

501-1000

1000+

Fuel Cycle

In Person

Live Online

Webinars

Documentation

US Dollar

Qualtrics CoreXM is a cloud-based platform designed to help organizations generate sales insights and optimize product prices through analysis of customer experiences in real-time. Key features include feedback collection, concept testing, product prioritization, opportunity assessment and reporting.


The solution helps businesses collect feedback via pre-configured surveys, analyze open text responses using Text iQ, and measure customer sentiments through scoring. It comes with a statistical analysis tool Stats iQ, which lets team members forecast sales and identify anomalies through data visualizations. Additionally, employees can use the solution to monitor surveys and receive suggestions regarding a broken question logic, mobile incompatibility, or compliance issues.


Qualtrics CoreXM offers API-based integration, which lets users connect with various third-party applications such as Tableau, Salesforce, Adobe Analytics, Slack, Zendesk, Facebook Messenger, ServiceNow and more.


Mobile applications compatible with iOS and Android.


Pricing is available on request and support is provided via phone and documentation.



Real-Time Analytics

Funnel Analysis

A/B Testing

User Research Analysis

Website Monitoring

Surveys & Feedback

Status Tracking

Site Intercept Survey

Release Planning

Idea Management

Visual Editor

Multi-Channel Management

Text Analysis

Pricing Analytics

Skip Logic

Customizable Reports

URL Customization

Market Data Analysis

Real-Time Monitoring

Change Management

Mixed Methods Research

Single Sign On

Face-to-Face

Competitive Analysis

Product Roadmapping

Communication Management

Audience Targeting

Customizable Fields

Collaboration Tools

Data Import/Export

Randomization

Offline Access

Campaign Segmentation

Quantitative Analysis

Assessment Management

Predictive Pricing Models

Heatmaps

Email Marketing

Profitability Analysis

Social Media Monitoring

Requirements Management

Real-Time Data

Qualitative Comparative Analysis

Question Piping

Question Library

Landing Pages/Web Forms

Role-Based Permissions

Question Branching

Workflow Management

Response Validation

Response Quotas

Alerts/Notifications

Reporting & Statistics

Predictive Analytics

Customizable Templates

Brand Guidelines

Multi-Language

Support Audio/Images/Video

Customizable Branding

Behavior Tracking

Split Testing

Widgets

Customer Profiles

Monitoring

Paper-Based

Prioritization

Trend Analysis

Ad hoc Analysis

Data Analysis Tools

Product Data Management

Drag & Drop

Media Analytics

Multiple User Accounts

Mobile Survey

Multi-Channel Distribution

Offline Response Collection

Multivariate Testing

Search/Filter

Data Coding

Web Tracking

Access Controls/Permissions

Activity Tracking

Charting

SSL Security

Conditional Logic

Contact Qualtrics for pricing information.

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