I loved how easy it was to view competitor scorecards. Our marketing team developed awesome scorecards that provided easy to interpret snapshots of our biggest competition. I used this heavily when I was in a CSM role and needed to understand where customers were coming from when they wanted to switch to a competitor. It helped me have natural conversations about the pros and cons of both.

It could have been the team that implemented it at my company but I didn't like that you couldn't see when the battle cards were last updated.

Customer service, our representative is amazing and has gone above and beyond for usSEO TablesAd and keyword trackingCollect feed & customize searchInsight atomization

I like Kompyte and our customer service representative quite a bit, but sometimes there are anomalies in presented information, these are addressed swiftly. More vexing, it is not possible to export battlecards into a PowerPoint or tables into Excel. This requires manual work by me as these formats are required by my internal customers.

Having a resource to store knowledge is fantastic. Quick reference battle cards are great when you are in the moment with a customer and discussing things live on a call.

The UI is very easy to navigate. Nothing that blows your mind when you use it but it is good. I also like how you can see the main cards in the dashboard so you know where to search.

Sometimes the search function doesn't work as well as expected. Other times when you search it works great. If it was a little more consistent it would be ideal.

The Kompyte tool takes the complexity of tracking competitor updates and makes it easy to scroll through and see highlighted word posts. I like the addition of monitoring all social media posts. These posts often give insights into a competitor's strategy not seen on their website. The system's design is intuitive in getting the data from a website or social post into an easy to read feed. Their Customer Success group is always available to help and set up the system to meet competitive intelligence objectives.

Kompyte does an excellent job gathering up all the info about competitors and providing an easy-to-read format. It makes it faster to be updated about what's going on across many competitors. I can do quick checks on what's going on specifically with one competitor or scroll down the feedback to get a sense across all the competitors tracked. I can focus more on finding the key insights that I can share across different groups. Kompyte’s search engine pulls the data and sorts it in a clear, simple way The UI for the desktop version is very intuitive and easy to use. It's been great to get started; the Customer Success team's support in setting up the system and keeping things going is wonderful!

There’s nothing I dislike. I like Kompyte's redesigned Phi platform. There’s more functionality with it.

Kompyte tracks a variety of data sources per competitor, saving us hundreds of employee hours each year. Insight reports are a great way to keep everyone informed of important competitor changes and alerts let us know immediately of important pricing or product changes.Customizable battle cards keep sales and customer success up-to-date on our strengths and objection handling.

Kompyte has been making frequent updates and bug fixes, I can't think of a complaint I've had in the last year that wasn't immediately addressed by their success team.

One of the things I really like about Kompyte is its user-friendly interface, which makes it easy for users to navigate and access the data they need. The platform also offers detailed reports and alerts that provide users with real-time updates on their competitors' activities, allowing businesses to stay on top of market trends and make informed decision

Limited social media coverage: While Kompyte does offer social media monitoring, some users have found the platform's social media coverage to be limited

Very easy to access quick information about a competitor or unfamiliar product to further conversations with a prospect and overcome objections

Limited library, would like access to more general, unbiased information about other products/services that weren't specifically produced by our teams. Outside of the battlecards created by your org, knowledge base is limited

We use Kompyte for CI the overall experience is seamless

I love how easy the program is to use. The options of customization are ver user friendly and allow to great results.

At this time, I do not have any dislikes towards the software

Kompyte creates a way to streamline competitive intelligence for easy digestion. It has comprehensive capabilities to organize and distribute accurate, relevant information to numerous departments. The tools are a hidden gem, as they exponentially increase the value of the platform. The onboarding process has been phenomenal, and I get answers to questions within the same day.

It is a bit of a learning curve to start, as there are many tools within the platform. Prioritizing the sections that will bring the most value to your company's users first can help make the platform digestible. I also had difficulty connecting to Teams, but easily found a solution with our representative.

Kompyte is excellent for giving your sales team fast access to information like competitors strengths and weaknesses while on sales calls.

I have some bugs with the chrome extension but its not that big of a deal

I like how easy it is for me to look up battle cards for our competitors and explain to customers why we are better.

I don't like that there are not more of our competitors listed on there for battel cards

Key software for competitive intelligence!

At this stage there’s nothing that I dislike about the software

When you are constantly dealing with competitors in a sales role, Kompyte organizes everything in a seamless and organized way to keep reps on their toes and drive revenue from competitors.

Kompyte was extremely easy to use as a new sales rep. I had several sales calls that were saved by sharing information about competitors with customers and moving sales along.

I can't think of anything that I didn't enjoy or like about Kompyte.

Very useful tool for sales and Marketing organizations. Batlle cards generated are best from the lot I have used.

Helps you keeping up to date with market and your competitors.

Doesnt covers all corners of information for few data points you are tracking using this tool. Reporting can be improved.