All Xoxoday Reviews

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Srinivasan

Information Technology and Services, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Easy to Use and Very beneficial

It has been great right from the time I reached out for the demo. Never thought something like this was available within reach. I have evaluated over 18 tools and finally went for Xoxoday. 1. DIY 2. Very supportive team. 3. Very fast and supportive customer support. 4. Easy to deploy

PROS

It is a DIY tool. Changes can be made whenever needed.

CONS

Not easy. Most of it is already there. May be the design can improve.

Reason for choosing Xoxoday

It has been great right from the time I reached out for the demo. Never thought something like this was available within reach. I have evaluated over 18 tools and finally went for Xoxoday. 1. DIY 2. Very supportive team. 3. Very fast and supportive customer support. 4. Easy to deploy

Vendor Response

Hi Srinivasan, Thank you for taking the time to review Xoxoday products on Capterra. Glad to know you have selected Xoxoday from your research on 18 tools. We deeply value your association with us. All the best :)

Replied June 2021

Daniel

Computer Software, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

A Xoxoday Consumer, 365 Days/Year

Our company's overall experience with them has been a positive one. The relationship has always been good, Xoxoday's customer service and management team are always quick to respond and handle any inquiries.

PROS

Their online platform is relatively simple to use when placing orders, especially when you take into consideration that our systems aren't integrated. Only the tools you need are there -- no endless and useless navigational links or buttons. It's clean, simple and effortless.

CONS

From my point of view there aren't many cons. If anything, just the ability to change customer email addresses on a completed order is the only thing missing. Right now, you can only click a "Resend Voucher: button and it's sent to the same email address.

Vendor Response

Hi Daniel, Thank you for taking the time to review Xoxoday Plum on Capterra. We deeply value your association with us. All the best :)

Replied June 2021

Tina

Airlines/Aviation, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed October 2019

JPPLReview

Rewards and recognition Service award Birthdays

PROS

great customer support team and proactive support now

CONS

less features and functions low Engagement on the platform

Reason for choosing Xoxoday

- local customer care support - More features as compare to other but not up to market speed - service awards

Vendor Response

Thank you for your insightful Feedback. We value your association with us! -Team Xoxoday

Replied June 2020

Azharuddin

Consumer Services, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed March 2022

Employee rewards source

It is pretty good choice for organizations to reward its employee where they can choose various platforms to redeem their rewards.

PROS

There are various source of options where we can redeem it

CONS

Found none so far, it is pretty good overall

Reason for choosing Xoxoday

It is pretty good choice for organizations to reward its employee where they can choose various platforms to redeem their rewards.

Karla

Insurance, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2023

Highly Recommend

Overall this is a solid product and I would recommend it to other organizations.

PROS

This platform is well designed and is an great tool for employee engagement. The analytics portion of the platform is very useful to track and engage with our organization.

CONS

We wish that we could filter posts on the main page and then to be able to give points to employees that is not always posted publicly. Managers would like the option for public and private appreciation.

Nidhi

Chemicals, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Engaging Software

Great! The team is prompt and helpful

PROS

The software is very engaging. It has brought transparency to our Reward & Recognition which motivates employees to perform better in order to view their names on the page.

CONS

We can only reward points. Would appreciate if a service of rewarding with gifts is introduced i.e. instead of giving 1000 points to someone if I can give them a movie voucher.

Reason for choosing Xoxoday

The XOXO team was very enthusiastic and offered us good deal.

Vendor Response

Thank you for your insightful Feedback. We'll work on it. We value your association with us! -Team Xoxoday

Replied June 2020

sujata

Research, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2023

XoxodaysGooddays

PROS

uploading Import Recipients from CSV & Plum pro Report Features

CONS

did not like any features least about xoxoday on portal

Syama

Information Technology and Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2019

Xoxo day review

1. It really Solved the hassle of contacting Multiple vendors and providing KYC across 2. Placing Terms and Conditions against each gift voucher is awesome. 3. One stop solution for all the redemption needs .

PROS

Easy to use and integrate. Great number of vendors and options to chose Very simple interface

CONS

The name labels in the interface are little confusing if I want to add existing Company points to my rewards. Some fine tune required

Vendor Response

It's so great to hear your feedback! Yes, Xoxoday Plum reduces the hassle of contacting multiple vendors with a lot of options. Thank you! Happy Rewarding.

Replied May 2020

Sohit

Electrical/Electronic Manufacturing, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Love for xoxo

PROS

Easy to use and very amazing and app that I can recommend

CONS

Nothing as such . Every aspect is up to the mark

Vendor Response

Hello Sohit, Thank you for reviewing us. If you need assistance using this site, you can contact live chat support at any time, and if you have any other questions, please email us at cs@xoxoday.com. Thank you.

Replied August 2022

Anonymous

5,001-10,000 employees

Used monthly for more than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed July 2023

Designed to make money on expired rewards

PROS

My employer started using this platform and sent me some rewards over past two years. Recently I noticed that $250 worth of rewards were expired few months back. I was never sent any reminder from this platform and customer support says that there is no way to get them back now. Also they did not tell me if the expired rewards were sent back to my employer or were monetized by the platform.

CONS

No customer loyalty, looks like the entire platform is designed to make money on expired rewards

kranthi

Information Technology and Services, 501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed June 2021

Feedback for XOXODAY PLUM tool

ITS REALLY GOOD

PROS

I like the ease of sending/customising vouchers and campaigns as per my team's or org's need. And moreover the reporting is very intuitive, however would need some additions though.

CONS

Gamification is a little poor, and we always have to click download pictures the moment we get xoxo mails to our outlook, so that integration can be improved.

Reason for choosing Xoxoday

My first choice was PLUM, dint try rest, dont want to as of now. PLUM WORKS WELL for my needs.

Vendor Response

Hi Kranthi, Thank you for taking the time to review Xoxoday Empuls on Capterra. We deeply value your association with us. All the best :)

Replied June 2021

Divya

Information Technology and Services, 11-50 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2019

Best gifting option for your employees

PROS

It's easy to use and useful for your employees. Xoxoday has plethora of vouchers/ gifts to choose from, which enables employees to use the gifts as per their needs and not as per your choice. Easy to redeem and has a good customer support service.

CONS

None so far. Interestingly this form is not allowing me to submit the above text alone, its compelling me to write more in this field! Honestly, I have no cons to write!

Vendor Response

Thank you for taking the time to review us. We are glad that Xoxoday has been super helpful in your company. Please do reach out to us at cs@xoxoday.com incase any issues.

Replied May 2020

Mugdha

E-Learning, 51-200 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

An HR's best friend from an EEA POV !

AWESOME! I have introduced XOXODAY in 3 different organizations I have worked for. Just to clarify, no freebies given to me from XOXODAY. :) I introduced it because I love it.

PROS

Best feature is the - wide range of brand associations, really gives a free hand to employees to chose from. Next best feature is the platform in itself. Very easy to use & user-friendly !

CONS

Nothing for me to mention. Its a great product!

Reason for choosing Xoxoday

NA

Vendor Response

Hi Mugdha, Thank you for taking the time to review Xoxoday Plum on Capterra. Thank you so much for all the support! Such feedback helps us motivate better to provide even more delightful products. We deeply value your association with us. All the best :)

Replied June 2021

gilbert

Plastics, 5,001-10,000 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Great software

It's a great product

PROS

Easy you use. Gifts cards are lots of selections

CONS

Sometime description of gift hard hard to read with some white letters reflection. Need to use better colors in words for background

Karen

Marketing and Advertising, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Xoxoday Plum Review

Everyone is so helpful and a pleasure to work with. They solve all customer support issues in a timely manner.

PROS

Simple to use, bulk upload to send a lot of awards at one time, tracking and redemption reporting.

CONS

Any ideas discussed has been tweaked or adjusted for future sprints.

JOGENDER

Logistics and Supply Chain, 10,000+ employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

XOXO

this is perfect

PROS

this is very easy to use, i can use this product at many of shops

CONS

its paper less, i received this on my email id

Reason for choosing Xoxoday

yes

Vendor Response

Thank you for your insightful Feedback. We value your association with us! -Team Xoxoday

Replied June 2020

Ashutosh

Computer Software, 10,000+ employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed June 2021

Effective global rewards platform

It has been good experience so far. Specially in covid times it was useful to continue the RnR programs.

PROS

This enables seamless rewards for your global teams without thinking about borders and different currencies and logistics issues

CONS

Platform interface can be more user friendly specially the admin pages and reports

Reasons for switching to Xoxoday

TO take the program global and ease of use. Multiple redemption options for users

Vendor Response

Hi Ashutosh, Thank you for taking the time to review Xoxoday Plum on Capterra. We are working on a new and indepth reports and analytics page for admins. We will let you know as soon as it is deployed. We deeply value your association with us. All the best :)

Replied June 2021

Harish

Events Services, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2019

Very Good Platform for Bulk purchase of Gift Vouchers for your Employees

PROS

The Platform gives the user option to select any Voucher of his/her choice once redeemed

CONS

Voucher can only be redeemed by the Organization's Domain or Gmail Domain , If purchased for any other person from another Organization , He cannot be able to redeem the Voucher from his Organization's Domain

Vendor Response

Thank you for your insightful Feedback. We value your association with us! -Team Xoxoday

Replied June 2020

Kunl

Events Services, 201-500 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

Great prouduct and very user friendly

PROS

Reports and insights Easy to useCan track the budget and manage funds

CONS

Sometimes system shows error message while redeeming

Chaithra

Information Technology and Services, 10,000+ employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Review

PROS

I like this software as it is user friendly and voucher codes would be shared immediately and can purchase without any downtime

CONS

I did not notice anh cons as of now Just want to confirm it is secure

Vendor Response

Hello Chaithra, Your feedback really helps us improve. Your concern is about whether our product is secure or not, so the answer is yes. We have a strong policy about no data breachng of our users' data. If you need help using this product, you can reach out to live chat support anytime, and in the case of any other queries, please write to us at cs@xoxoday.com..Thank you.

Replied August 2022

Abhinay

Internet, 5,001-10,000 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2019

My review for Xoxoday

PROS

The user-friendliness and ease of use of the platform

CONS

Not having the capability of multiple-language support

Vendor Response

Thank you for your insightful Feedback. We value your association with us! -Team Xoxoday

Replied June 2020

Sayoni

Information Technology and Services, 10,000+ employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Used it as an end user

PROS

Ease of use for a first time user and navigation was on point.

CONS

Have not used it in detail to provide input on the cons.

Vendor Response

Hello Sayoni, Thank you for reviewing us. If you need assistance using this site, you can contact live chat support at any time, and if you have any other questions, please email us at cs@xoxoday.com. Thank you.

Replied August 2022

Sivajee

Computer Software, 1,001-5,000 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed March 2022

Good one among the competitors

Liked it. More functionalities expecting

PROS

I like the ease of usage. Its simple UI. Not much complicated. Ease of navigation and secure

CONS

UI is basic but can be better. More functionalities expected

Vendor Response

Hello Sivajee, Thank you for reviewing us. We are continuously working on upgrading the user interface for our users. If you need assistance using this site, you can contact live chat support at any time, and if you have any other questions, please email us at cs@xoxoday.com. Thank you.

Replied August 2022

Parthasarathy

Pharmaceuticals, 11-50 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2022

Xoxoday---- The ray of lightining in E Commerce

Marvelous.

PROS

It is easy to select the vendors from the list. Various ranges of products can be viewed and picked before selection. It is user friendly. Even a layman can use by going thru the software with or without others assistance. Customer service executives are polite in answering; albeit the questions are irritable.Customer centricity is the main focus.

CONS

Initially I had a problem of using xoxoday. I called the customer service desk and got the inputs how to use. Instead if they would have given the instruction how to use, it will be of much help.

Rohit

Information Technology and Services, 1,001-5,000 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Useful

It's been a fantastic experience so far

PROS

Easy access for workers to redeem and use it with different ecommerce website

CONS

We should have to regenerate coupon code, in case we lost the previous one or can see it under our profile

Reason for choosing Xoxoday

Na

Showing 1 - 25 of 144 Reviews