All Xoxoday Reviews
1-25 of 144 Reviews
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Srinivasan
Information Technology and Services, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Easy to Use and Very beneficial
It has been great right from the time I reached out for the demo. Never thought something like this was available within reach. I have evaluated over 18 tools and finally went for Xoxoday. 1. DIY 2. Very supportive team. 3. Very fast and supportive customer support. 4. Easy to deploy
PROSIt is a DIY tool. Changes can be made whenever needed.
CONSNot easy. Most of it is already there. May be the design can improve.
Reason for choosing Xoxoday
It has been great right from the time I reached out for the demo. Never thought something like this was available within reach. I have evaluated over 18 tools and finally went for Xoxoday. 1. DIY 2. Very supportive team. 3. Very fast and supportive customer support. 4. Easy to deploy
Vendor Response
Hi Srinivasan, Thank you for taking the time to review Xoxoday products on Capterra. Glad to know you have selected Xoxoday from your research on 18 tools. We deeply value your association with us. All the best :)
Replied June 2021
Daniel
Computer Software, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
A Xoxoday Consumer, 365 Days/Year
Our company's overall experience with them has been a positive one. The relationship has always been good, Xoxoday's customer service and management team are always quick to respond and handle any inquiries.
PROSTheir online platform is relatively simple to use when placing orders, especially when you take into consideration that our systems aren't integrated. Only the tools you need are there -- no endless and useless navigational links or buttons. It's clean, simple and effortless.
CONSFrom my point of view there aren't many cons. If anything, just the ability to change customer email addresses on a completed order is the only thing missing. Right now, you can only click a "Resend Voucher: button and it's sent to the same email address.
Vendor Response
Hi Daniel, Thank you for taking the time to review Xoxoday Plum on Capterra. We deeply value your association with us. All the best :)
Replied June 2021
Tina
Airlines/Aviation, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed October 2019
JPPLReview
Rewards and recognition Service award Birthdays
PROSgreat customer support team and proactive support now
CONSless features and functions low Engagement on the platform
Reason for choosing Xoxoday
- local customer care support - More features as compare to other but not up to market speed - service awards
Vendor Response
Thank you for your insightful Feedback. We value your association with us! -Team Xoxoday
Replied June 2020
Azharuddin
Consumer Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed March 2022
Employee rewards source
It is pretty good choice for organizations to reward its employee where they can choose various platforms to redeem their rewards.
PROSThere are various source of options where we can redeem it
CONSFound none so far, it is pretty good overall
Reason for choosing Xoxoday
It is pretty good choice for organizations to reward its employee where they can choose various platforms to redeem their rewards.
Karla
Insurance, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Highly Recommend
Overall this is a solid product and I would recommend it to other organizations.
PROSThis platform is well designed and is an great tool for employee engagement. The analytics portion of the platform is very useful to track and engage with our organization.
CONSWe wish that we could filter posts on the main page and then to be able to give points to employees that is not always posted publicly. Managers would like the option for public and private appreciation.
Nidhi
Chemicals, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Engaging Software
Great! The team is prompt and helpful
PROSThe software is very engaging. It has brought transparency to our Reward & Recognition which motivates employees to perform better in order to view their names on the page.
CONSWe can only reward points. Would appreciate if a service of rewarding with gifts is introduced i.e. instead of giving 1000 points to someone if I can give them a movie voucher.
Reason for choosing Xoxoday
The XOXO team was very enthusiastic and offered us good deal.
Vendor Response
Thank you for your insightful Feedback. We'll work on it. We value your association with us! -Team Xoxoday
Replied June 2020
sujata
Research, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2023
XoxodaysGooddays
uploading Import Recipients from CSV & Plum pro Report Features
CONSdid not like any features least about xoxoday on portal
Syama
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
Xoxo day review
1. It really Solved the hassle of contacting Multiple vendors and providing KYC across 2. Placing Terms and Conditions against each gift voucher is awesome. 3. One stop solution for all the redemption needs .
PROSEasy to use and integrate. Great number of vendors and options to chose Very simple interface
CONSThe name labels in the interface are little confusing if I want to add existing Company points to my rewards. Some fine tune required
Vendor Response
It's so great to hear your feedback! Yes, Xoxoday Plum reduces the hassle of contacting multiple vendors with a lot of options. Thank you! Happy Rewarding.
Replied May 2020
Sohit
Electrical/Electronic Manufacturing, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Love for xoxo
Easy to use and very amazing and app that I can recommend
CONSNothing as such . Every aspect is up to the mark
Vendor Response
Hello Sohit, Thank you for reviewing us. If you need assistance using this site, you can contact live chat support at any time, and if you have any other questions, please email us at cs@xoxoday.com. Thank you.
Replied August 2022
Anonymous
5,001-10,000 employees
Used monthly for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed July 2023
Designed to make money on expired rewards
My employer started using this platform and sent me some rewards over past two years. Recently I noticed that $250 worth of rewards were expired few months back. I was never sent any reminder from this platform and customer support says that there is no way to get them back now. Also they did not tell me if the expired rewards were sent back to my employer or were monetized by the platform.
CONSNo customer loyalty, looks like the entire platform is designed to make money on expired rewards
kranthi
Information Technology and Services, 501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed June 2021
Feedback for XOXODAY PLUM tool
ITS REALLY GOOD
PROSI like the ease of sending/customising vouchers and campaigns as per my team's or org's need. And moreover the reporting is very intuitive, however would need some additions though.
CONSGamification is a little poor, and we always have to click download pictures the moment we get xoxo mails to our outlook, so that integration can be improved.
Reason for choosing Xoxoday
My first choice was PLUM, dint try rest, dont want to as of now. PLUM WORKS WELL for my needs.
Vendor Response
Hi Kranthi, Thank you for taking the time to review Xoxoday Empuls on Capterra. We deeply value your association with us. All the best :)
Replied June 2021
Divya
Information Technology and Services, 11-50 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Best gifting option for your employees
It's easy to use and useful for your employees. Xoxoday has plethora of vouchers/ gifts to choose from, which enables employees to use the gifts as per their needs and not as per your choice. Easy to redeem and has a good customer support service.
CONSNone so far. Interestingly this form is not allowing me to submit the above text alone, its compelling me to write more in this field! Honestly, I have no cons to write!
Vendor Response
Thank you for taking the time to review us. We are glad that Xoxoday has been super helpful in your company. Please do reach out to us at cs@xoxoday.com incase any issues.
Replied May 2020
Mugdha
E-Learning, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
An HR's best friend from an EEA POV !
AWESOME! I have introduced XOXODAY in 3 different organizations I have worked for. Just to clarify, no freebies given to me from XOXODAY. :) I introduced it because I love it.
PROSBest feature is the - wide range of brand associations, really gives a free hand to employees to chose from. Next best feature is the platform in itself. Very easy to use & user-friendly !
CONSNothing for me to mention. Its a great product!
Reason for choosing Xoxoday
NA
Vendor Response
Hi Mugdha, Thank you for taking the time to review Xoxoday Plum on Capterra. Thank you so much for all the support! Such feedback helps us motivate better to provide even more delightful products. We deeply value your association with us. All the best :)
Replied June 2021
gilbert
Plastics, 5,001-10,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Great software
It's a great product
PROSEasy you use. Gifts cards are lots of selections
CONSSometime description of gift hard hard to read with some white letters reflection. Need to use better colors in words for background
Karen
Marketing and Advertising, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Xoxoday Plum Review
Everyone is so helpful and a pleasure to work with. They solve all customer support issues in a timely manner.
PROSSimple to use, bulk upload to send a lot of awards at one time, tracking and redemption reporting.
CONSAny ideas discussed has been tweaked or adjusted for future sprints.
JOGENDER
Logistics and Supply Chain, 10,000+ employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
XOXO
this is perfect
PROSthis is very easy to use, i can use this product at many of shops
CONSits paper less, i received this on my email id
Reason for choosing Xoxoday
yes
Vendor Response
Thank you for your insightful Feedback. We value your association with us! -Team Xoxoday
Replied June 2020
Ashutosh
Computer Software, 10,000+ employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed June 2021
Effective global rewards platform
It has been good experience so far. Specially in covid times it was useful to continue the RnR programs.
PROSThis enables seamless rewards for your global teams without thinking about borders and different currencies and logistics issues
CONSPlatform interface can be more user friendly specially the admin pages and reports
Reasons for switching to Xoxoday
TO take the program global and ease of use. Multiple redemption options for users
Vendor Response
Hi Ashutosh, Thank you for taking the time to review Xoxoday Plum on Capterra. We are working on a new and indepth reports and analytics page for admins. We will let you know as soon as it is deployed. We deeply value your association with us. All the best :)
Replied June 2021
Harish
Events Services, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2019
Very Good Platform for Bulk purchase of Gift Vouchers for your Employees
The Platform gives the user option to select any Voucher of his/her choice once redeemed
CONSVoucher can only be redeemed by the Organization's Domain or Gmail Domain , If purchased for any other person from another Organization , He cannot be able to redeem the Voucher from his Organization's Domain
Vendor Response
Thank you for your insightful Feedback. We value your association with us! -Team Xoxoday
Replied June 2020
Kunl
Events Services, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Great prouduct and very user friendly
Reports and insights Easy to useCan track the budget and manage funds
CONSSometimes system shows error message while redeeming
Chaithra
Information Technology and Services, 10,000+ employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Review
I like this software as it is user friendly and voucher codes would be shared immediately and can purchase without any downtime
CONSI did not notice anh cons as of now Just want to confirm it is secure
Vendor Response
Hello Chaithra, Your feedback really helps us improve. Your concern is about whether our product is secure or not, so the answer is yes. We have a strong policy about no data breachng of our users' data. If you need help using this product, you can reach out to live chat support anytime, and in the case of any other queries, please write to us at cs@xoxoday.com..Thank you.
Replied August 2022
Abhinay
Internet, 5,001-10,000 employees
Used less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2019
My review for Xoxoday
The user-friendliness and ease of use of the platform
CONSNot having the capability of multiple-language support
Vendor Response
Thank you for your insightful Feedback. We value your association with us! -Team Xoxoday
Replied June 2020
Sayoni
Information Technology and Services, 10,000+ employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Used it as an end user
Ease of use for a first time user and navigation was on point.
CONSHave not used it in detail to provide input on the cons.
Vendor Response
Hello Sayoni, Thank you for reviewing us. If you need assistance using this site, you can contact live chat support at any time, and if you have any other questions, please email us at cs@xoxoday.com. Thank you.
Replied August 2022
Sivajee
Computer Software, 1,001-5,000 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed March 2022
Good one among the competitors
Liked it. More functionalities expecting
PROSI like the ease of usage. Its simple UI. Not much complicated. Ease of navigation and secure
CONSUI is basic but can be better. More functionalities expected
Vendor Response
Hello Sivajee, Thank you for reviewing us. We are continuously working on upgrading the user interface for our users. If you need assistance using this site, you can contact live chat support at any time, and if you have any other questions, please email us at cs@xoxoday.com. Thank you.
Replied August 2022
Parthasarathy
Pharmaceuticals, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
Xoxoday---- The ray of lightining in E Commerce
Marvelous.
PROSIt is easy to select the vendors from the list. Various ranges of products can be viewed and picked before selection. It is user friendly. Even a layman can use by going thru the software with or without others assistance. Customer service executives are polite in answering; albeit the questions are irritable.Customer centricity is the main focus.
CONSInitially I had a problem of using xoxoday. I called the customer service desk and got the inputs how to use. Instead if they would have given the instruction how to use, it will be of much help.
Rohit
Information Technology and Services, 1,001-5,000 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Useful
It's been a fantastic experience so far
PROSEasy access for workers to redeem and use it with different ecommerce website
CONSWe should have to regenerate coupon code, in case we lost the previous one or can see it under our profile
Reason for choosing Xoxoday
Na