About Aimtell

Aimtell is a cloud-based customer experience solution, which lets businesses enhance visitor engagement by sending push notifications. Its key features include customer segmentation, A/B testing, custom branding, conversion tracking and data management. eCommerce firms can use the application’s predefined templates to track information and send personalized notifications to customers about abandoned carts and order shipments. It enables publishers to build a subscriber base through audience retargeting and content marketing. It lets users filter website visitors by category and send automated messages in case of flow abandonment. Additionally, Aimtell provides detailed campaign reports on metrics such as clicks and conversions. Aimtell uses Zapier to integrate...

Aimtell Pricing

Starter: $29/month for up to 2,500 subscribers Basic: $49/month for up to 10,000 subscribers Plus: $99/month for up to 50,000 subscribers Enterprise: contact Aimtell for enterprise pricing plans.

Starting price: 

$29.00 per month

Free trial: 

Available

Free version: 

Not Available

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Aimtell User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 18 reviews

Dennis

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Publishing

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2021

Excellent tool with all the features you need

Pros

Kudos to customer service - I've rarely experienced better onboarding with a tool. Aimtell is already easy to understand without explanation, we only needed support with some detailed questions. Not only did we get direct support, but we also received best practices and suggestions for improving performance. The integration and the start are very simple, Aimtell has extensive possibilities to start quickly and efficiently with ready automation options, e.g. via RSS feeds. For those who need more, an extensive API is available, which leaves hardly anything to be desired.

Cons

Sending individual messages could be easier. There is little to improve in all other functions, requests for improvements are immediately taken up by the support.

Reasons for switching to Aimtell

CleverPush is a comprehensive tool with a corresponding price. We only needed the web push aspect, but still paid for the other features.

Nikia

Company size: 2-10 employees

Industry: Marketing and Advertising

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2021

Great Product that I use daily

Great experience so far.

Pros

easy to use product. helps me give more traffic exposure for clients

Cons

I wish the reporting was a little more robust

Reasons for choosing Aimtell

Got a recommendation from a friend who said it was easy to use and inexpensive.

Isabelle

Verified reviewer

Company size: 201-500 employees

Industry: Telecommunications

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
2

Ease-of-use

out of 5
1

Functionality

out of 5

May 2019

Poor Service & Unnecessary Bugs

Very poor customer service. The tool is cool, but my experience with the team has soured my view of the company overall.

Pros

We use it for remarketing. The cost per lead has been quite efficient.

Cons

There are bugs in the messages on PC computers. Aimtell have not come back to me with a solution. I have been chasing them for months, and they keep saying they will come back to me but they never do.

Rui

Company size: 51-200 employees

Industry: Apparel & Fashion

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2020

A great product for a great price

Pros

Aimtell addresses the current/future concerns of uncertainty with e-mails. From the constant changes to high competition of inbox rates, Aimtell was the right solution for our business to reach out to our customers through an alternative channel. The amount of data that Aimtell can capture and the trigger based rules that can utilized with the data will allow businesses to create a personalized messages to each website user. The software is extremely powerful and I think is every marketers dream tool with the amount of customization the software can offer. The team is extremely responsive and will sit with you to ensure you are using Aimtell at it's fullest potential. They've got a great price, great software & great support!

Cons

This was a specific issue for our business however as our website runs on Salesforce Commerce Cloud, there wasn't any documentation on how to work around the enterprise levels of security to implement Aimtell. We eventually got it to work however our developers had to work extra hours to try and implement a solution. The installation for other platforms seem to be EXTREMELY easy though!

User Profile

Missi

Verified reviewer

Company size: 11-50 employees

Industry: Online Media

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

May 2020

Willing to Change and Improve

I've only been working directly with the software for a month or so but the incredible customer service has really gotten my attention. I've never worked with a company so willing to change how their software works so that it meets my needs.

Pros

The software is very straightforward in terms of what it does, how it does it and what you can expect from it. The implementation is easy enough but there are improvements that can be made. The *BEST* part of this software is the customer support team. They are willing to take your questions and suggestions and make them actionable and adjust the software based on your needs. Need something that isn't there today? Just ask - it may be coming soon and if not, it just might get added to the roadmap.

Cons

I don't like the functionality when you have multiple websites. The navigation leaves some work to be done, but they are not afraid to make improvements, which I love. They are working on, but do not today have, completely automated or templated setups so you can create the exact same segments and triggers for multiple websites. Other than that, everything works as it should and it is very simple to set up and maintain.

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