About Adobe Workfront

Adobe Workfront is the leader in enterprise work management. Adobe Workfront connects strategy to delivery, integrating people and data across the enterprise, and manages work from start to finish for the delivery of measurable outcomes, all in one collaborative platform. At every stage of planning and executing work, Adobe Workfront enables the business capabilities companies need to scale and win in the market. Adobe Workfront provides full visibility across portfolios, programs, and projects so organizations can prioritize the right work, identify bottlenecks quickly, mitigate risks, and deliver the right outcomes for teams, the company, and clients. Project portfolio management in Adobe Workfront gives program managers one view of work across portfolios so that th...
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Adobe Workfront User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

4.5

Functionality

4

Showing 1 - 5 of 1042 reviews

User Profile

Faith

FinTech Innovation Lab

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Banking

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed October 2019

It has given us ability to plan, manage, and measure work based on data

Sharing of projects is now easy and every member of the team has up to date data on project progress. Moreover, executives look for loopholes to help in easily and monitor progress.

Pros

It has given us ability to plan, manage, and measure work based on data which helps organization executives to monitor work in real-time using the data. The most important thing is that their support team worked with us from the beginning to create a platform that best fits our job environment. Now we can easily work in teams as we are able to plan, create and share tasks and projects within the platform and most importantly Workfront was integrated with the softwares that we use on a daily basis. Another benefit is that they offer a free trial for an organization.

Cons

The vendor support team took a little bit longer in creating the Workfront platform that could best match our needs but in all it was a success and now we are good.

Reasons for choosing Adobe Workfront

Workfront has the best support team which worked with us from beginning up to now.

Eliabeth

Northwestern Medicine

Verified reviewer

Company size: 10,000+ employees

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

4

Value for money

5

Customer support

5

Functionality

4

Reviewed May 2019

My favorite project management system by miles

I've used Workfront with three different companies over the last five years. I've been able to use Workfront to help cut campaign request, approval and building in half, to solve the "everything through email" issue and to manage an extremely high volume of request from internal, external and disparate teams in a large organization that is change resistant. It's been meldable, helpful and honestly fun to learn and grow with Workfront as a company and as a system.

Pros

I love that Workfront is easy to configure and change as your organization grows. It's easy to stay up to speed with and make changes based on system changes and your organization changing. I also am in love with the reporting and custom data features. Custom forms and the ability to manipulate them to get data has been invaluable in every organization I've been in to date that has used Workfront.

Cons

I don't really have a ton of complaints if the system is configured well. Maybe that there are too many features? It can be a lot to wrap your head around but if you have the time to get to know it it is irreplaceable.

Reasons for choosing Adobe Workfront

Workfront had more flexibility and reporting capability.

Scott Roy

Yamaha Music

Verified reviewer

Company size: 501-1,000 employees

Industry: Entertainment

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

3

Functionality

5

Reviewed August 2021

An unexpectedly useful project management tool

It have been good getting to know and use this tool. Now that I have for awhile, I can find anything I am looking for and do virtually anything I need to regarding our managed projects.

Pros

The versatility is amazing. The Workfront installation has been configured for exactly our needs. As things changed, we have been able to adapt the system to the types of custom filtering and page layouts we needed.

Cons

Sometimes it seems more complicated than it needs to be due all the versatility. But I would say it needs to be that we so companies make it fit into their way of working.

Judy

The Robert Allen Group

Verified reviewer

Industry: Management Consulting

Time used: More than 2 years

Ease-of-use

4

Functionality

3.5

Reviewed September 2015

Long time administrator of AtTask/Workfront

Pros

Workfront has allowed our department to fine-tune our projects, which consist of approx. 45-50 projects per year over three selling seasons, all working concurrently. We have been able to integrate our Product Development dept in NYC and our distribution facility in South Carolina, in order to Go to Market in a seamless manner. There is visibility for anyone who needs it and a range of reporting functions.

Cons

It can be frustrating to set everything up in a particular manner, only to have it become a 'legacy'. The challenge I've faced as the admin for my company is that it's not my full time job and it can be time-consuming to figure things out at times, or try to configure a work-around to meet our needs. The reporting has improved a lot since we started with the product 7 years ago, but there are still some basic needs that aren't met, such as the fact that there's a beautiful Milestone report, but it's not printable. It is the exact type of report that is most useful for our organization, but it's impossible to print out for our dept meeting, for instance.

Lydia

SM Direct/Savings Safari

Verified reviewer

Company size: 11-50 employees

Industry: Marketing and Advertising

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed June 2021

Workfront

The biggest plus is how easy it is to communicate with clients, sales reps, and the graphics department. It makes work life run easier.

Pros

I use Workfront everyday- most of the day. When I send clients proofs they can open the proof, comment with all the changes they may want or make a decision of approved. The client can easily use the tools at the top of the page to highlight or point to what they want changed. The client can ask us questions and we can answer them all in the same place. Sales Reps. and assistants can also comment or ask the client questions in the same manor. Clients and Sales Reps. can also download the app to their phones and use this software anywhere and anytime. Very user friendly and easy to explain to new clients even over the phone. I love how you can add client email and info so you don't have to remember all the client email to send to each client. All you have to do is type the business name into the software and the clients emails will pop up for you to select. I also love how it time stamps all activity and tell you who made the activity. Sometimes clients will put in changes after we have gone to print and want a rebate because the change was not done. However, now we can see that the change came in after the dateline. Another very convent feature is that you can attach documents like pictures or anything you may want in your ad. From there you can easily download whatever has been attach and us it. This software is the most user friendly and convent than any other software I have used. I love how the comment part is so easy to look at and the tools are great!!!

Cons

I truly have no cons. Sometimes there are up-dates at inconvenient times but I don't consider that a con its just part of the deal. I worst thing I can say is a couple times of year we have a client or Sales Rep. that has a problem with the app. However, the problem is usually fix that same day and sometimes it is user error and not the program at all.

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