Cortex Software

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About Cortex

Cortex is a cloud-based social media marketing platform designed to help businesses improve return on investments (ROI) and streamline engagement processes using artificial intelligence (AI) technology. The platform enables marketers to create a custom content calendar for upcoming months and automatically update information for scheduling posts. Machine learning functionality in Cortex analyzes user engagement patterns across competitors and brands to let marketers predict consumers’ reactions on images, videos and texts. Additionally, its optimization module allows users to automate the entire marketing process and plan, create, schedule and streamline posts across various social media platforms using ad recommendations. Cortex integrates with various social...
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Cortex User Reviews

OVERALL RATING

Showing 4 reviews

User Profile

Benedikt

Verified reviewer

Company size: 2-10 employees

Industry: Marketing and Advertising

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2018

Cortex has changed the way we look upon content creation.

Instead of time-wasting A-B testing, without being able to determine which variable drives engagement, we now use the Cortex foresight platform. Since then we had more time to concentrate on what truly matters. The result is an increase of up to 275% in organic leads with one of our clients.

Pros

Since using Cortex, we have completely changed our content creation process. It used to be try and error. But no it feels like having a full fletched data analyst working for us 24/7. We now know what pictures to take, which hashtag to use and which products to promote at any given time.

Cons

Would be awesome to have a mobile version of Cortex, so we never miss a thing when we are on the road. But I'm sure there is already something in development.

Oli

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2018

Cortex has fundamentally changed our business with the insights enabling us to continuously improve.

Pros

Cortex is super simple to use with the interface very friendly. The ability to review your own social channels against key competitors or pages of interest helps us to continuously improve our content. The team are super helpful too and developed new functionality just for us which is incredible service.

Cons

Our particular usage of social media where we are always posting to social live with breaking news stories meant we didn't take full advantage of the whole functionality Cortex offers.

Anonymous

Company size: 11-50 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2018

Cortex has saved our teams time and placed our Clients ahead of their industries on social media.

Strategic recommendations, optimized social platform posting times, detailed analytics, hashtag recommendations, content recommendations, posting capabilities.

Pros

Cortex provides strategic recommendations for our hashtag usage and posting times that would take a human much longer to develop. Being able to see our client's entire portfolio within Cortex makes it easy to compare and draw conclusions rather than individual data outputs. Being able to compare our numbers against our competitors and the industry allows for insights that you can't get anywhere else. Our team also loves being able to schedule their content, with direction from the software, and have it automatically post at the scheduled time.

Cons

We're looking forward to any new features that will be released. It would be nice to see the "eng rate" in the history table view.

Anonymous

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
3

Customer support

out of 5
5

Functionality

out of 5

March 2018

Amazing product, super useful

Pros

I love how fast and efficient this product works, as well as the market trends it finds. In todays workplace speed is everything; with Cortex, speed and top quality work are standard

Cons

With a company this big, that caters to so many people and businesses, many dont have quite the customer support. Cortex' website shows that they deal with Maroon 5 and Jack Daniels, its one of the reasons why we chose to go with Cortex. But with those major clients, I expected customer service to be better

Showing 4 reviews