All Flipsnack Reviews

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Sara

2 - 10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed June 2022

Online Magazines for Marketing

User Profile

Michelle

Verified reviewer

Sports, 11-50 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

Love Flipsnack

Happy that I decided to go with flip snack. As previously mentioned their interface is very user friendly and its a great program to create online catalogs!!

PROS

I use flipsnack to make a online catalog for work. It is perfect for doing so and makes the catalog very easy to share. The interface is very user friendly and easy to use. Definitely was a great decision to go with flipsnack and i would recommend anyone to do the same!

CONS

Missing some features such as being able to change the size after the catalog is already made however when looking for a feature you can easily message their support team. They are so responsive and great!

Vendor Response

Thank you Michelle! What a wonderful review!

Replied December 2018

Bekah

Education Management, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed January 2023

Flipsnack Review

We have been using this product for over two years and I have brought another company onboard to use the service. We are satisfied with the quality and features at the price point we selected.

PROS

We were looking for an affordable way to share our viewbooks with prospective clients. We researched Flipsnack and found what we were looking for and beyond. The software is easy to use, set up, navigate, post and share.

CONS

Sometimes the features don't function well with shared links like the gif link breaks and a broken image file is sent out instead.

Reason for choosing Flipsnack

Features offered at the price point

Reasons for switching to Flipsnack

ISSUU started charging to post and there were too expensive.

Vendor Response

Thank you so much for the review, Bekah! We are pleased to know you like Flipsnack and find it easy to use. The issue you`ve mentioned will be discussed with the team.

Replied January 2023

Anonymous

201-500 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed December 2018

Using Flipsnack

We have problems with customer support getting back to us in a timely fashion and can't seem to solve our issues.

PROS

The finished product looks nice and is easy for our customers to look through our eBooks.

CONS

We use InDesign to create our eBooks so we create the interactivity in the main document and, after applying it to Flipsnack, need to re-do the interactivity again for it to be applied to the Flipsnack version of the eBook. We also experience some issues when publishing it to our learning management system.

Vendor Response

Thank you for the review! It is very important for us to hear about the issues that you've experienced with our tool and with our customer support. The links that you've added in InDesign should automatically work in Flipsnack, if they are added correctly as hyperlinks. Please contact us again. We promise we will investigate this problem in a timely manner.

Replied December 2018

Pritam

Verified reviewer

Graphic Design, 1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Great platform for me

I would highly recommend Flipsnack for those who want to create high-quality digital publications quickly and easily. It is especially great for businesses that need to bring printed catalogs to digital customers and engage their customers with powerful features.

PROS

Flipsnack is incredibly easy to use, even for those without any design experience. It also has a wide selection of templates and tools that make it easy to create professional-looking publications. Additionally, Flipsnack offers powerful features such as shopping buttons, videos, GIFs, and enticing pop-ups that make it easy to engage customers.

CONS

Flipsnack can be expensive for some users, especially those that need a full suite of features. It also lacks some of the customization options that more advanced users may desire. Additionally, Flipsnack can be slow to load, which can be frustrating for some users.

Vendor Response

Pritam, thank you so much for the review—your feedback regarding the cost of Flipsnack for some users and the need for more advanced customization options. Sorry for any inconvenience caused by slow loading times. We understand how frustrating this can be and are constantly working to improve the speed and performance of our platform. Your kind words made our day! Thanks for recommending Flipsnack to others. ����

Replied March 2023

Adianna

Education Management, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed November 2022

Needs more improvements

Overall as expensive as a program is it works out for my newsletter but this will be the last year I use it.

PROS

I like the different tools available to create a newsletter.

CONS

I just like the way you use the name as a pertains to pages which confuses me since I’m American. there are things in the tools that can use an upgrade for a user-friendly approach.

Reason for choosing Flipsnack

Again because it has more things to choose from.

Reasons for switching to Flipsnack

I switched because it didn’t have as many as the tools that Flipsnack has.

Vendor Response

Thanks for the feedback, Adianna. It helps us a lot!

Replied November 2022

Jeffrey

Insurance, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Flipsnack provides a turnkey solution that makes my firm look cutting edge.

PROS

It's ridiculously easy to use and has a high WOW factor. My clients think this takes day to do and that I must be a graphic designer.

CONS

I wish they provided more templated background options.

Reasons for switching to Flipsnack

Pricing and options

Vendor Response

Thank you so much for the review. Your feedback helps us a lot!

Replied November 2022

Anonymous

11-50 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Easy to use and consistent

Overall this software is a great tool to present any publication or multi-page collateral. It's a great way to save on printing costs. There is nothing like holding an actual printed book, but for quick digital viewing, this is the best alternative.

PROS

It is very easy to upload your PDF of your book and be confident it will show up exactly how you'd like to present it. There are several easy to understand settings for how to set-up the look & function of your e-book. You can even choose them to be auto-default settings so you don't need to select them every time. There are lots of interactivity features like a Video Widget and auto-finding missing links.

CONS

I haven't ever used it to design the pages from scratch. I always design in Adobe InDesign and just upload a PDF to flipsnack. So I don't know if it has good design features for initial page layout. The one thing that would be nice, is if there was another feature for not just books/magazines, but for folded collateral like a mailed newsletter or brochure, etc. If there was a way to animate for multi-panel designs, like have them unfold and present on the screen the way you would view if it were printed.

Vendor Response

Thank you so much for the review. Your feedback helps us a lot, and it will be discussed with the team. We are pleased to know you find Flipsnack easy to use and that it helps you with your presentations.

Replied December 2022

Aulani

Plastics, 1,001-5,000 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Flipsnack for Monthly and Quarterly Magazines

PROS

Flipsnack is very user friendly. Even though we build our templates off of the website initially, I was able to see how easy it would be to start from scratch on the Flipsnack website if someone were to do to that. There are a lot of features that can also make the publication interactive, which is always a plus, especially since it is a digital publication. Editing and publishing is also a breeze, which is a huge win in my books.

CONS

This was a very high level, probably back end con for us, but we were not able to customize the shelf the way we wanted to when tried to implement it on our own website. No fault to anyone, this was probably a specific case for Flipsnack so I can see not being able to customize the shelf on the back end. We ended up creating our own shelf on our website and embedding each catalog individually. This was fine since we switch it out every few months anyways.

Reason for choosing Flipsnack

Ease of use and price.

Vendor Response

Thank you for the review and rating! We are pleased to know you like using Flipsnack and find it user-friendly. We will also discuss your suggestion with the team. Your feedback helps us a lot!

Replied December 2022

Alisha

Computer Games, 10,000+ employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Flipsnack has been a great tool for our US HR team.

My experience using Flipsnack has been positive. It solved some document sharing security issues for our team. Also, it is fun to add engaging videos, audio clips and pop ups to our documents that wasn't possible before.

PROS

Flipsnack allows us to share important information with employees in a sleek format, in the 'cloud,' versus bulky dated email attachments. It is especially nice to be able to update and refresh documents in real time for employees, which then reduces the risk of having outdated PDFs floating about.

CONS

A feature I would like to see in the future is the ability to fully edit text boxes on uploaded PDFs.

Vendor Response

Thank you so much for your review. Your insights are extremely valuable!

Replied October 2022

Janaina

Research, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed February 2023

I create, share catalogs for my clients with this tool.

Esta ferramenta agiliza mimha entrega de materiais para meus clientes.

PROS

Enables page-turning catalogs to match customer branding wherever they are shared. I can customize colors and customize logo for my client online.

CONS

I believe that this tool to better serve can facilitate their integration.

Vendor Response

Thank you so much for the review, Janaina. Your feedback helps us a lot!

Replied March 2023

Eduardo

Primary/Secondary Education, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

Eduardo Lina: My review of Flipsnack

It is very good indeed. I have been using the product for the Six-Year Kugel High School for several years. The school management is quite happy with what I have created because it gives us the possibility of documenting lots of school activities in a way that neither Facebook nor the school site does. I have also used Flipsnack to document other learning activities. Flipsnack allows me to share them easily and have the contents organized the way I want to.

PROS

I like the different options for creating Digital books/ Brochures , etc. I find the new Flipsnach very easy and convenient to use when I create Digital Books in BOTH Hebrew and English. The same happened when I created Digital Books in Spanish with the old version a couple of years ago, too.

CONS

The uploading text feature for Hebrew needs improving. Since Hebrew is written right to left, I have to use the function that moves the text to the right so that sentences begin on the right part of a page. The problem, however, is that punctuation marks still appear as if the writing was done in English / Spanish, etc. (Latin Characters). Sentences that en in mid-line appear as if they were written from right to left. Appropriate fonts for Hebrew might be added, too. I guess the same applies for Arabic writing.

Reason for choosing Flipsnack

While I was aware of other alternative products, I found Flipsnack to be the most engaging and attractive one. I have not regretted my choice.

Vendor Response

Hey Eduardo, Thank you for taking the time out of your day to give us a great review, and bringing the punctuation issue to light. We were unaware of this problem, but we'll see what we can do to fix it ASAP. We'll keep you updated on the progress.

Replied March 2020

Paul

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed December 2019

Looking For More

Good, just want it to keep growing, looking forward to more

PROS

I love the start of this software. I think it is easy to use, get catalogues uploaded, love the embedding feature and the ease of access. White label listing really sold this for us, that was a very important aspect although the cost is incredibly high and it may impact how long we have the software. There are competitors that are growing and offering similar features for less. Although we really do love flipsnack

CONS

The white labeling disappears in mobile viewing and the flipsnack name comes back (this is our number one con as we pay a lot of money for the white label and most of our views are mobile based.... so its a little sad that the white label doesnt continue into mobile viewing). We would love there to be MORE, interactivity with the catalogues, allowing readers to click more and do more inside the catalogue. The interactivity is cool right now, but still very small in what you can actually accomplish. Also the flashing target buttons are not the best option, if you could make a product tag that is invisible that could be wrapped around a product, that would be ideal. The flashing targets (from a marketing perspective) can ruin an entire look and feel of a layout. If you made invisible areas we could direct readers to click on products. We would also love if flipsnack would create an area (white labeled) where our readers and customers could login and make changes themselves to the catalogues, add their logo, etc without our help

Vendor Response

Hi Paul, Thank you for the useful insights! I will forward your review to our development team, to see how we could improve our platform and implement your suggestions.

Replied January 2020

Lauren

Consumer Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2019

First time creating a flipbook -- easy!

In general, Flipsnack has been easy to use. This is my first time creating flipbooks. I would love if Flipsnack could also assist with designs and make the editing process easier. It would be great to actually go into my test and make small edits.

PROS

All you have to do is create the pdf and upload. Easy to send a link.

CONS

The links didn't copy over from the pdf. I have to remember to add them in the finished flipbook online. Also couldn't figure out for a while how to not let clients see our other flipbooks. In addition, difficult to figure out how to edit the flipbook online (rather than deleting and uploading a new one).

Vendor Response

Hi Lauren, Please contact our support about the links situation. If they are added correctly as hyperlinks in the PDF they will be automatically imported in the flipbook, thus save you a lot of time. We'll probably ask for a sample PDF, test it out and see if there's a problem on our end, or we may have suggestions on how to add hyperlinks in the PDF. We'll also keep your other suggestion in mind, regarding a design service team. Thank you so much for giving us feedback!

Replied January 2019

Anonymous

11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2021

Flipsnack is a great online tool to improve your digital footprint

Overall, it is a great platform and allows us to improve the digital aspect of the business.

PROS

Flipsnack is a fairly simple to deploy software that allows for a more professional means of publication, presentation and online catalogues. The online application is quite decently priced if you purchase a yearly subscription and for those that only need the basic elements there is also a neat free version for the above mentioned uses. We loved the ease of use and the great customer service on the platform as well as how easy and secure the payment portal was.

CONS

If you are a subscribed member of Flipsnack you will know that there are quite a few unlisted features in the comparisons table before purchase. This unfortunately can be a little misleading and make your decision after payment feel a little "cheeky"... *Hint - just go for the enterprise package if you want access to all the features of the platform such as a personalised favicon and subdomain URL. MP4 files cannot be uploaded to any Flipsnack document unless you are a enterprise member however you can run it videos through YouTube instead, so perhaps start a YouTube channel if you want to use video in you presentations / catalogues. The software can be a little buggy at times and does require a little bit of time and resource to iron out the kinks.

Reason for choosing Flipsnack

Flipsnack is more affordable than Flippingbook

Vendor Response

Hello, Thank you for your review! We will certainly take into consideration your recommendation. We are continuously improving Flipsnack, so stay tuned for more updates!

Replied March 2021

Thomas

Leisure, Travel & Tourism, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY