About Gleantap

Gleantap is a marketing automation platform built for fitness clubs and studios. This solution works with existing systems to gather past/existing member data and uses AI to predict future behavior. With Gleantap, clubs can create automated campaigns that may increase visits, fill classes, upsell memberships, get more online reviews, reduce cancellations, regain former members, plus more. 

Gleantap allows club employees to communicate with members via text messaging, email, or Facebook Messenger. The SMS marketing feature enables clubs to create personalized text campaigns based on member behavior/journey and incorporate auto-replies based on keywords found in incoming text messages. Additionally, clubs can use AI-powered chatbots to offer 24/7 supp...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

5 Reviews of Gleantap

Average User Ratings

Overall

5.00 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(5)

5

4 stars

(0)

0

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 5 of 5 results

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July 2019

Dean from Planet Fitness

Verified Reviewer

Company Size: 51-200 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Glean Tap

Great team who is genuinely there to help and take every concern seriously. They handle every response and need with upmost professionalism and quick communication.

Pros

Gleantap is an easy to use web-based platform with an array of advanced features that I’m excited to utilize to drive growth. Not to mention, the team has been proactive in answering both technical and marketing questions while consistently providing first class support.

Cons

I did not get introduced to this software sooner.

August 2019

Chris from Excel Fitness

Company Size: 1,001-5,000 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

Excellent Account Service

We really enjoy Gleantap's commitment to evolving the platform based on the needs of their clients, but what’s impressed us the most is the level of service outside of the platform. As self-service platforms become everyday in this industry, having a team to help think through and execute campaigns is a game changer. We think of Gleantap as not only a powerful tool but an extension of our team.

Pros

Easy to use and great custom reporting options to support specific business needs.

Cons

We have not run into any issues at this point.

September 2020

zachary from Nakoa Fitness and Physical Therapy

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Fantastic Communication Tool

Fantastic - Professional, fast, easy to use and great service to use

Pros

Ease of use, customer service team very professional and fast, overall great experience

Cons

Not a con, but be prepared to create your own campaigns and stay on top of it

July 2019

Bevan from Retro Fitness (Cedar City)

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

A+ Product and Service

My experience has been excellent, and I plan on being a customer for a long time!

Pros

The product is simple and intuitive while still providing all the capabilities found in much more expensive products on the market, and the ROI has exceeded my expectations. But above all, the 5-star customer service is what really sets them apart!

Cons

Honestly, I have yet to find something that I don’t like about the product and service.

Reasons for Choosing Gleantap

Price

August 2017

Adam from United Planet Fitness Partners

Company Size: 1,001-5,000 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2017

Happy overall. We have run some really powerful campaigns.

Pros

Integrates seamlessly with our other business systems. Very Easy to use and Clean / Modern GUI. I like how its easy to setup Inbound Mobile Keywords.

Cons

I feel we could use some more custom reporting. Apart from that I am pretty satisfied with the product.