All Interakt Reviews
1-11 of 11 Reviews
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Rupak
Verified reviewer
Computer Software, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
One of the best WhatsApp Business API tools in the market
Seamless integration with Shopify & the WhatsApp Commerce are my most favorite features of Interakt. One can easily sync their Shopify catalog with Interakt and start selling products on WhatsApp.
CONSIt would be really great if the variants functionality in the catalogue is available.
Anish
Information Technology and Services, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
Interakt Review
Interakt is a good option if you want to use an Official WhatsApp Business Account. Using the trial account and getting a demo before finalizing the product is better.
PROSInterakt is one of the Official WhatsApp Business API providers with this we can get an Official account and submit for WhatsApp Green tick.
CONSInterakt is a bit expensive compared to its competitors
Vendor Response
Thank you trusting Interakt and glad to read your review, Anish. We recommend you to check out our Annual Pricing Plan that offers a flat 20% off on the subscription charges. Pinning this here for you to be updated about all the offers and pricing plan in the future https://www.interakt.shop/pricing
Replied February 2023
Somi
Consumer Goods, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Affirdable app for Whatsapp Marketing
It has been great. It is good software if you are just getting started and want to include Whatsapp as a customer touchpoint.
PROSInterakt is perhaps the most affordable app when it comes to WhatsApp marketing. It offers the basic WhatsApp automation you need for customer outreach.
CONSThe dashboard is a little complex. The broadcast campaigns are slightly tough to send as they need Whatsapp approvals.
Lidson
Food & Beverages, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Interakt is Good
Easy to use - easy to reply to chats.Best platform
CONSneed to include more platforms - Instagram, Facebook
Fenil
Information Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
Interakt review
Interakt helps us to get Official WhatsApp Business Account
PROSInterakt's user interface is simple and easy to use
CONSInterakt pricing is bit expensive compared to its competitors
Parveen
E-Learning, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Good Tool for Small Bussiness
use of Interakt and Scaling of Business, By using this ease of business if on the way
CONSSometime app hangs, a blank white screen comes, i need to close the app for that and restart the app
ravi
Plastics, 501-1,000 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed April 2023
Interakt
reaching our many customers at once
PROSfastest way to reach out all the customers , catalogue and fast reply is good feature
CONSmaking payments is complex and weekly billing is a hassle
Ashar
Apparel & Fashion, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2023
support is awesome!!
Better..Have lot of scope to enter in this market
PROSInteraction with customer support on enabling the feature is hassle free.
CONSvery much needed with hotline number not the email
Anonymous
51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Interakt
overall the experience was good, have different packages available
CONSsupport during setup is very slow, need to work on it
Namrata
Verified reviewer
Consumer Goods, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Good marketing tool
It has multiple features so makes it easy to market the brand
CONSIt didn’t allow to integrate the already acquired users on the platform. Also tagging and segmentation of users specially if you want to remove someone from the customer list is too complicated
Samundra
Logistics and Supply Chain, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Very good product to use
interact is better for marketing automation
CONSNeed TO improve more plug ins to intagrat