About Leadoo

Leadoo is a marketing platform that helps businesses design, launch and manage marketing campaigns and provide a personalized user experience to convert leads and improve website traffic. Its centralized dashboard lets users handle communication with prospects using live chat and various messaging applications such as Facebook Messenger, WhatsApp or websites.

Leadoo lets marketers create unique user profiles to store details about visitors’ online interaction, interests, visited pages, and click history. The platform offers a host of features such as interactive dashboard, API access, lead nurturing, advertising management, customizable bots, and more. Managers can gain visibility into customer behaviour, interests and competitors through graphs and ana...


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Supported Operating System(s):

Web browser (OS agnostic)

22 Reviews of Leadoo

Average User Ratings

Overall

4.68 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(16)

16

4 stars

(5)

5

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 22 results

August 2020

Joonas from Identio

Verified Reviewer

Company Size: 11-50 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Software that works - Bots That Actually Give you Leads That Turn Into Revenue

One word: Amazing. The customer support is amazing, the software works as promised and I really like using the product and we are getting results from it. What more could you want?

Pros

It was extremely easy to setup and get started with it. We even had a custom website done and there was no issues integrating Leadoo bots with our Contentful / Gatsby.js site which we custom built ourselves. The dashboard shows exactly what you need to know - how many visitors, how many discussions and how many leads have we received. So it shows exactly what the information that one would need to know. Also as soon as you get a lead, you get an email notification so that you can act quickly. Also smart profiles are just an absolute gold mine when it comes to visitor analytics. Those are shown really well as well in the software. All in all I would say that I like the most about this software is that the UI/UX is really great, it shows that everything you need to know and that it WORKS! It works exactly as it should and how it was told it would work. I know that sounds silly, but I've used quite a lot of software during my career and this is not that common that the software doesn't deliver what was promised. Leadoo does deliver what it promises and even more.

Cons

Leadoo is a fast growing company, with an amazing product and of course when you grow really fast not everything works 200%. But I've thought about this question for 10 minutes now and I couldn't come up with anything. I mean Leadoo promised us great interactive bots to our website and user analytics, and that's what we got. Of course for example the UI builder for the bots could be a little bit "better" but we have had no problems building our bots and releasing them. They are constantly building and making the software better so I have nothing negative to say right now.

Reasons for Choosing Leadoo

Heard so much more positive reviews about Leadoo from their current customers. It was an easy choice to go with Leadoo.

August 2020

Jarmo from Gomp Helsinki

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

A Happy customer with multiple sites.

Overall I love the product and will definitely continue to use it with my clients .

Pros

It´s super easy to use and it really increases our leads from websites and makes our marketing money work better. I also like that with Leadoo you can make your banners interactive too.

Cons

At first it made our websites a little bit slower but they fixed it with 2.0.

Reasons for Choosing Leadoo

We had couple offers with chat resources but they were very expensive and with time limits without evenings and weekends

August 2020

Minna from Consti Oyj

Company Size: 501-1,000 employees

Industry: Construction

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

August 2020

Good service

Good and reliable.

Pros

Quite easy to use. And the service is good.

Cons

Some of the concepts (names) are not yet familiar for me in the product.

Reasons for Choosing Leadoo

Because it was simple and they can offer service and help for using to product.

Response from Leadoo Marketing Technologies

Replied August 2020

Thank you Minna for your review! It is a pleasure to count Consti as one of our users. We are always happy to discuss any ways we could improve even more your experience. I notified your CSM about your need for some short explainer about each one of our features and they will be in touch with you shortly. - Team Leadoo.

August 2020

Riikka from Invesdor Oy

Company Size: 11-50 employees

Industry: Financial Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

August 2020

Leadoo review

I think Leadoo have made excellent job in creating simple, easy to use but still efficient software which doesn't cost much.

Pros

It's super easy to implement and easy to use. It serves for many purposes e.g. like customer service and for lead generation. You can choose from various alternatives how e.g the service looks like outside. You don't need to have special technical skills to be able to use this software.

Cons

Nothing bothers me. It's of course good to keep in mind that we use it mainly for customer service purposes so my experience might be limited.

August 2020

Jarmo from Ilmatar Windpower plc

Company Size: 11-50 employees

Industry: Oil & Energy

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2020

Top notch service

Overall the product itself works well and is a key element in our service process.

Pros

Despite being a newcomer in the market with some flaws and bugs, the service has been really customer oriented. Also the fact that the software is developing all the time makes me feel like we made a right choice

Cons

As the software is still quite new there are some flaws - we have an outsourced customer service unit, that has some trouble with reporting the time spent online.

Reasons for Choosing Leadoo

Service and overall gut feeling

Response from Leadoo Marketing Technologies

Replied August 2020

Thank you so much Jarmo for the great review! It is such a pleasure to count Ilmatar Windpower plc as one of our user. I just notified your CSM about the issue you are encountering with reporting, and they will be in touch with you shortly. We are always happy to discuss any ways we could improve even more your experience - Team Leadoo.