We recently used Mentionlytics to check the dissemination efforts of a European H2020 project we are coordinating. It provides helpful insights and it suggests ways to improve our online presence.

Although we had no previous experience with monitoring tools, the whole set up was pretty straightforward and easy. We are able to check all of the mentions right away and get a clear perspective of our exploitation efforts. Boolean search works wonders and the alerts and reports are a major plus.

We would like more facebook results, although Mentionlytics brings most of them compared to other tools.

We chose Mentionlytics over 2 years ago and keep renewing because of their outstanding customer service, besides the great value of the platform and service it helps us provide to our clients.

Customer service above all. They are always a call away, literally and they will bend over backwards to help. The platform: comprehensive, easy to use, visually effective, great reporting and summary

We always run out of mentions and the mentions sometimes are repeated, not relevant.

Mentionlytics is an effective tool to monitor mentions and engagement across multiple sources. It provides insights in one place and is very easy to use. However, the lack of sentiment analysis and hashtag tracking features is a limitation.

I liked the fact that it provides insights from multiple online sources in one place, which helps in understanding the bigger picture and getting an overall view of the conversations. It is also very easy to use, which makes it ideal for both beginners and advanced users. Furthermore, the real-time analytics feature is quite impressive as it provides up-to-date insights about the conversations.

I wasn’t very impressed by the lack of features such as sentiment analysis and hashtag tracking. These features are quite important for understanding the sentiment of the conversations and analysing the effectiveness of campaigns using hashtags.

Easy to use with many features that help analyze sentiment, reach and engagement.

Sometimes it lags when you load too many mentions.

Provides the team with a good scope of mentions for the brand and the most important competitors, and summarizes the activity beyond social media in a useful manner

It's very easy to use and provides a good summary of mentions for the brand and keywords

Sometimes retrieves mentions that are old, and/or not relevant

The communication with the customer support is exemplary!

The software is easy to use. Product features are quickly implemented. If you want to reach out to a client's help it is outstanding! Great Support! Excellent features!

There is nothing I can complain about - and if there were, I'm sure they would fix it if I ask for it!

Heading into year 2 and looking forward to expanding use.

Social listening and share of voice analysis are easily setup and utilized with Mentionlytics.

There are too many add-ons and functionality tiers and limited flexibility in that regard.

Mentionlytics brings much more results than other social media monitoring tools I have tested, it’s very easy to use and Customer support is awesome.

Only that the mobile app doesn’t provide the same capabilities as the desktop application. E.g. I couldn’t add a new keyword from my mobile app, I had to open it in a browser.

The platform has a nice user-friendly design and is informative at the same time. Contains loads of info from different sources, so you get the whole picture at once. Since I made a small research before choosing mentionlytics, I `d like to highlight the huge number of features that it offers even in the startup plan (ideal for a small business like mine), compared to other similar tools, which provide those info only at their high-cost packages.

One of my keywords was difficult to monitor, due to the wide range of results, many of which were irrelevant. It gave us some hard time, but with their help we managed to optimize it for my needs after all.

Cost, designe, friendly. The reports are very nice.

Maybe the monitoring of Facebook and Instagram.

Need effort to set to collect accuate data. Quick response and assistance help.

To see the collected mentions and customer service is quick and careful

Data collection that is not costomuzed. I would like to designate the priority of the category we collect

It's a good tool I can recommend to anyone running social media marketing company .

Actually if you are an influencer or social media marketer you will like this tool , I use this like dairy , I can't compare it with another tool , it is easy to use and for sure you don't require a lot of experience everything is direct and straightforward . This platform is even good for anyone with a startup company ,I am able to view all my social media analytic and I use this platform to check and monitor competitors performance.

I don't have much to say about this tool except they should try to reduce cost it's slightly expensive .

Pretty good. It's an easy-to-use tool to analyze data for social media.

It's simple and easy to use for social media monitoring.

Wish I could filter the mentions by hour so when doing monitoring reports, mentions don't overlap in two different reportsd.

It's very useful because you can get many insights for your brand just by putting your brand name.

I haven't experienced any negative side yet. It's useful, easy to use, cheap and with great customer support.

With the features and social intelligence advisor, it's super easy for an organization to monitor and manage its online image efficiently.

Boolean operators, a social media publisher, and social intelligence advisor are features that allow us to have a trust-worthy and efficient social media monitoring.

I don't have something that I dislike until now