About Opensense

Opensense is a cloud-based solution that helps midsize to large businesses design campaign-specific email signatures for multiple teams and sub-brands. It lets team members conduct A/B testing for multiple signatures and eliminate the use of inappropriate signatures, facilitating brand reputation. 

Opensense enables marketing professionals to create account-based marketing (ABM) campaigns and categorize recipients based on roles, geographical locations and languages. Legal and compliance teams can create and add location-specific disclaimer messages across all email signatures. Additionally, managers can generate reports to track website activity, multi-recipient emails and email attachments and video links. 

Opensense facilitates integratio...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

11 Reviews of Opensense

Average User Ratings

Overall

4.91 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(10)

10

4 stars

(1)

1

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 11 results

January 2020

Eddie from disguise Systems Ltd

Verified Reviewer

Company Size: 51-200 employees

Industry: Computer Software

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

January 2020

Easy to use, intuitive tool

We've addressed some brand awareness issues that Opensense have helped with solving. Also, it's provided additional channels to push our marketing messages. We utilise the tool around events and other campaigns that we'll be running throughout the year. It's a really useful tool.

Pros

Opensense's strengths lie within the usability and interface of its tool. It's easy to set up and you'll soon find yourself navigating around the dashboard in no time. The design studio itself is very intuitive to use (provided you're good with HTML) and everything is self explanatory. The marketing function itself allows you to easily upload banners and what I find really exciting is the reporting function and analysis that Opensense provides. This makes it easier to see what banners have been doing well, and contributing to the overall traffic on our website. It's easy to use, and working alongside the customer success team, you're guaranteed to get up and running in no time.

Cons

No particular dislikes attributed to Opensense. The main issue I have is with images being displayed as broken - but this is a wider email signature issue and not just pinpointed to Opensense themselves. This issue is apparent with email clients such as Outlook but may be down to the users' inbox preferences in the way they decide to bring display image attachments.

Reasons for Choosing Opensense

We've addressed some brand awareness issues that Opensense have helped with solving. Also, it's provided additional channels to push our marketing messages. We utilise the tool around events and other campaigns that we'll be running throughout the year. It's a really useful tool.

December 2019

Ashley from ThirdChannel

Company Size: 11-50 employees

Industry: Retail

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2019

Solid email signature platform + good for campaigns

We needed to replace BlackPearl Mail after several serious down-time and functionality issues. We were pleased to get this up and running quickly and haven't seen the same deliverability issues, fortunately.

Pros

Great to be able to pre-set up and run campaigns and banners in email signatures. Easy to control company-wide. Nice layout and rendering.

Cons

There is a learning curve in the beginning and while it looks amazing to the recipient, how the signature looks to the sender is awkward and clunky.

Reasons for Choosing Opensense

OpenSense actually responded to our sales/new customer request (yup, seriously).

May 2020

Cody from Wheel Pros

Company Size: 501-1,000 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

May 2020

Opensense makes sense.

So far the service and support have been excellent, via responding quickly to our support inquiries, and otherwise helping us setup our environment for a clean professional look that is easily customizable.

Pros

The staff and support for this set of programs to add signatures to our emails has been most intuitive, and the support has been very timely in its responses, and efforts to resolve issues.

Cons

Setup time and sync time for changes can take an hour or two depending on the scope of the change being implemented. Small issues arising when working within fringe cases in an Office 365 environment. Most of those issues were resolved shortly after identifying the problem and working with an Implementation Manager.

December 2019

WILLIAM from Life Line

Company Size: 11-50 employees

Industry: Financial Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

ideal for company email signatures across multiple platforms

None yet

Pros

the customer support, the consistency of emails signature across mobile devices and computers.

Cons

So far so good. Its been fairly easy to use and only use it for the emails.

April 2020

Melanie from TriEnda

Company Size: 501-1,000 employees

Industry: Packaging and Containers

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Amazing Customer Service

Pros

The software works as expected. If there is ever an issue the customer service team is responsive, 24-7!

Cons

I really can't think of anything I don't like.

Reasons for Choosing Opensense

Customer Service. Wisestamp was not available by phone and not responsive by email.