

Reach Interactive Software
About Reach Interactive
Reach Interactive Pricing
Pricing is dependent upon the number of credits that you are looking to purchase. The higher the volume, the lower the price per credit. For first-time buyers, Reach Interactive has a double credits offer on purchases between 100-10,000 credits. This means that you will charged at just £0.016p per message sent, which is highly competitive in the UK market (£320+VAT for your first 20,000 messages). Additionally, an inbound long number that allows customers to reply to your messages cots £25 per month, with discounts if you pay for 6 or 12 months. Pricing can be negotiated depending on sending volumes and you are recommended to get in touch with Reach Interactive via telephone or email. After your first purchase, standard pricing is as follows: 100-10,000 credits: £0.032p per credit 10,000-24,999 credits: £0.029p per credit 25,000-49,000 credits: £0.028p per credit 50,000-99,999 credits: £0.027p per credit 100,000-249,999 credits: £0.026p per credit 250,000-499,999 credits: £0.025p per credit 500,000-999,999 credits: £0.024p per credit
Starting price:
£0.02
Free trial:
Available
Free version:
Available
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Reach Interactive dashboard screenshot
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Reach Interactive User Reviews
OVERALL RATING
Showing 7 reviews
Anonymous
Company size: 11-50 employees
Time used: More than 2 years
Review Source: Capterra
August 2019
Great platform, simple to use, customer support second to none
The customer service is second to none. When using tech there can be questions that arise, especially with the new GDPR landscape. The team thinks nothing of getting on the phone and taking you through things to help you understand /reassure/ensure that your campaign is correct, compliant and likely to be a successful spend of your marketing budget.
Pros
The software is extremely easy to use, and [SENSITIVE CONTENT HIDDEN] and the team at Reach are such wonderful supports when required. They helped set up our account so that it's a 5-minute job to set up and send an SMS to our customers when we know we need additional communication to assist with sales targets. The dynamic opt-out makes things incredibly easy and stress-free as it's extremely low maintenance means we can use it quickly and efficiently and it's been a strong asset to our business. The pricing is also extremely competitive and fits within our marketing budget, the team are flexible working with your needs, and assisting when it comes to testing new markets, especially from a budgetary point of view.
Cons
It would be good to see more detailed automated workflows, however, we utilise it for blast sends so it is not an issue for us.
louise
Company size: 11-50 employees
Industry: Retail
Time used: More than 2 years
Review Source: Capterra
August 2019
Reach are more than just a great value text marketing provider!
Reach have been fabulous not only on price but also helping us technically and navigating us through GDPR to ensure that we are able to deliver marketing to people who want to hear from us and give people an easy option not to join or to opt out if it is not for them. The platform is so simple and allows us to reach interested parties on our database in seconds. The revenue has been tested and it is a valuable addition to our marketing team. I have been especially grateful and impressed by the customer service. They have been flexible and helpful at every turn. I have a real human to liase with and feel my situation is treated as an individual with understanding trust and flexibility.
Pros
The platform is so simple and allows us to reach interested parties on our database in seconds. The revenue it generates is a valuable addition to our sales strategy. I have been especially grateful and impressed by the customer service. The Reach team have been so flexible and helpful at every turn. I have a real human to liase with and feel my situation is treated as an individual with understanding trust and flexibility.
Cons
I have a login glitch that often taking me out of the platform and back to the login page but I think that is just a glitch I am suffering and not about the platform per se. I keep meaning to bring it up with their incredily helpful team as I am sure they would have trouble shooted this for me if it had been enough of a problem that I had remembered to ask.
Reasons for choosing Reach Interactive
See above
Reasons for switching to Reach Interactive
At that time it was only about price as I had not had the full Reach experience of their fantastic service.
Michelle
Company size: 11-50 employees
Industry: Health, Wellness and Fitness
Time used: Less than 6 months
Review Source: Capterra
May 2022
Reach Interactive is a complete SMS marketing platform
Pros
We use Reach Interactive to run effective SMS marketing campaigns with a high return rate.
Cons
Price per SMS for certain destinations are quite expensive, they need to reduce the pricing of thse destinations.
Chris
Company size: 2-10 employees
Industry: Marketing and Advertising
Time used: Less than 12 months
Review Source: Capterra
August 2019
Increased Engagement
Official helped us to set up the system and gave us ideas
Pros
Click-Through Rates for mobile, over email, help us reach the customer quickly and we can promote offers at short notice that always get opened and read.
Cons
Nothing currently, it's all good. Excited to see how creative we can be with the tool.
Reasons for choosing Reach Interactive
Price was good, but the level of interest in our service and how it could be applied to bulk text was key.
Chris
Company size: 2-10 employees
Industry: Apparel & Fashion
Review Source: Capterra
August 2019
Color Coded
Reach have been extremely helpful from the outset. From introducing their services to us, to implementation of the product and then the continued support the whole process has been fluent and continues to be this. At Color Coded Ltd we use the Reach software to help stay in contact with our growing customer base by keeping them aware of new products, website updates and to keep them up to date with their orders. As the founder of Color Coded Ltd, once I was fully aware of Reach and what they offer it was a no brainer to include their product as part of our continued marketing strategy. We are extremely pleased with the service and support from Reach and their products.
Pros
We found the software very easy to navigate and to use.
Cons
We have not really found any issues or challenges with this software. As with anything new it can be quite daunting to be using something for the first time, however, we did not really see this when using this software for the first time.
Jodie
Company size: 11-50 employees
Industry: Civic & Social Organization
Time used: Less than 2 years
Review Source: Capterra
August 2019
Reach has a great team and reliable product!
Pros
We have been using Reach for over a year now and they have been wonderful. Their team is extremely helpful and they always happy to help with our campaigns or any additional needs. Additionally, their platform is very easy to navigate and I can login to our account and send messages within a couple of minutes. They have extensive reporting features and our messages always get delivered on time
Cons
I have no issues to report at the moment, keep up the great work!
Emma
Company size: 11-50 employees
Industry: Marketing and Advertising
Time used: Less than 12 months
Review Source: Capterra
August 2019
Very reliable software!
Overall, I'm very happy with the service that Reach provides. They are always happy to help and answer any questions plus the online dashboard is great.
Pros
Sending SMS marketing messages is extremely easy. Their online dashboard is very user friendly and easy to use. I can login and send individual or bulk messages in just a few minutes and then check out the reports to see how our campaigns performed. To my knowledge, there has never been any downtime and I feel confident that our client data is securely stored.
Cons
At the moment I do not have any cons that I could mention. All of our messages go out on time and our account manager is really helpful.