Sales reporting, opportunity tracking and Activity Journals are a great!

nothing negative to say about it. love it

Customer Service is outstanding and that is extremely important to me. We all have our way of thinking and looking at things and for the most part they created work arounds for us and also in some cases created new features that we recommended.

All in one system, who innovation every year.

Would like to customize a layout with specific field names. Certain fields are locked and that field name can't be changed.

Customizable to your team and their needs

Small but growing list of integrated 3rd-party apps

Repfabric is an excellent CRM and sales data management platform for multi-line manufacturers reps. The platform is incredibly intuitive and user-friendly, making it easy to manage data, sales and commissions across multiple manufacturer lines. The mobile app is particularly impressive as well, allowing users to access sales data and manage accounts on-the-go. The system matches our functions and prior CRM so well, our implementation was a (somewhat) easy transition from SFDC and easy to learn. The support team is very responsive and helpful. I would highly recommend Repfabric to any sales organization looking to streamline their operations and improve their bottom line

Customization within the Repfabric app is not straight forward but doable to an extent. Its intergration with Power BI does add much for flexibility and customization capbilities. for your data.

We have had a great experience and are learning more everyday.

I appreciate that the system can be used on a computer as well as through a mobile device. Even better that the two systems work seamlessly.

The main difficulty we experience is needing to create a new company before we can tie an email to the customer. This is only a problem for new companies we work with and when trying to link emails to new opportunities, this can be a little clunky.

It was slow getting it all up and running, and some of our users aren't using it as much as they will be in the future, but it is coming along nicely. Very happy with the product so far.

The ease of use on the web portal, and how easy it is to update quotes. Can't wait for the new app to launch, and the old one goes away.

It doesn't work flawlessly with Oasis just yet, but I know that the development team is working hard on getting things working that will help us. They have a great software team, and support has been great so far.

Ease of use, reliability and mobile options.

Interface could use a facelift and be a nicer.

"Refabric Sales and Commissions has truly revolutionized the way I approach sales. Their platform offers an intuitive interface coupled with powerful features that have significantly boosted my productivity and bottom line. With Refabric, I've been able to streamline my sales processes, manage my commissions effortlessly, and track my progress in real-time.

The mobile app needs to be updated and we need a warehouse management platform to truly run our business in ONE application.

The support team are always there to help. The product has great ability to customize the tracking of your sales, projects and customer follow-up. It integrates well with outlook and helps you organize your day.

The mobile app is clunky and needs improvement. It does have some great features like voice input and I’m sure overtime will improve.

Great! Our team has really been able to save time and job follow ups are simple with this tool.

I love the chance to follow up on opportunities and collaborate project management with my team.

Honestly, I haven't found anything that stands out.

Very positive. Good support for any issues. Very little down time - I can't remember the last time we could not access the system. The continually try to upgrade the offering, adding new features on regular basis.

Designed for reps. Most CRMs are not designed with a representative in mind, RF is. There are only minor customizations required to get up and running quickly. Very easy to use and has most of the information and subroutines needed for manufacturer's representative.

Getting a customized subroutine. If you do want something customized, it is a bit difficult to complete.

It's been a solid two years with Repfabric. The transition initially was a little intimidating, but they have a great team that helps you every step of the way. I haven't had any major problems and it's onward and upward with these guys.

There an abundance of features to utilize in Repfabric. It's almost overwhelming with what you can do. This includes tracking sales data, uploading and running commission reports, daily activity reports, quotes, leads, and etc. If you can dream it; they can help you maximize it, track it, and utilize it.

The response time of the IT team can be a bit long in response to support requests.

Extremely user friendly

Consolidation of many other services, cost savings, forward thinking of management.

We have not found anything yet that has not been addressed or added through our partnership.

Excellent product overall that the management continues to develop. Keep up the great work.

The reporting options are what I use most as Admin, but my sales activity and tracking of specific customers and territories is also great and helpful.

Occasionally slow responses online in certain programs.

Your business operates and feels like a partner for continuous improvements.

The people and the platform. Enables a small business to operate, partner and succeed with larger organizations.

That we did not find RepFabric you sooner.

Very pleased. Great product, great support. I have recommended RepFabric to many other rep agencies and I know several have signed up as well.

The entire system matches our functions so well that not only was our original implementation easy but new hires find the system intuitive and easy to learn.

While there have been many enhancements over the years we do still have a short list of wish list items we are hoping for in a future release.

We are very happy with our initial experience and plan to continue to explore more ways to utilize the system both as a CRM and Activity management system.

We utilize REPFABRIC as a single system to correlate all of our sales activity. This single system solution saves on time and provides better ROI for our sales team to continue to drive new business with our customer base.

Some of the Input and Aliasing of customers, commissions and CRM's is difficult resulting in a pretty heavy upfront time investment.

Repfabric is great at helping us track jobs

It would be nice to have a search function to find contacts within our industry.

Contact management is key critical criteria for keeping in touch with customers

Some initial bugs and there are some features that can be improved

Repfabric provides a space for our company to hold important information for our clients and allows us to run data analytics on that information

There is a lack of simple features that would seem to make your life easier when navigating the CRM software

Tracking of commissions is extremely easy. Many customizable options when arranging your customer database.

App could be more user friendly for those on the go.

Everything has been great, from the initial implementation, training and use

Ease of use, very little time needed to enter an activity into CRM.

No cons that we have experienced, all great experience

How easy it is to use and how straightforward the program is.

There are no cons about Repfabric. It's one of the best CRM options I've used.