Salesforce Sales Cloud vs SimpleTexting
Salesforce Sales Cloud has 18381 reviews and a rating of 4.39 / 5 stars vs SimpleTexting which has 238 reviews and a rating of 4.7 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- I love that you can add so many different modules or even design your own with some effort but very little cost, for a nonprofit that is great.
- Salesforce is a really great product I loved the tools used and tips to help you create sales and serve better for customers.
Cons
- It gets a bit frustrating. I also hate the double authentication because I do not always have my phone with me when I need to get on the software.
- There is little to be said about cons. I experienced minor trouble when accessing customer support at some point which would probably be the worst of it.
Pros
- Simple Texting is very easy to use and is great for helping us keep in touch and communicating effectively with our clients.
- It is an unbelievable tool that lets us speak straight to our potential clients. We get great feedback from our clients because they feel like they have a direct connection to us.
Cons
- This was to prevent SPAM texting, but should be disclosed to users up front, especially API users.
- A staff member lied to me about what Simpletexting could do. After I pointed out that he was lying, they banned me and suspended my account.
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