It gets a bit frustrating. I also hate the double authentication because I do not always have my phone with me when I need to get on the software.

Salesforce is a really great product I loved the tools used and tips to help you create sales and serve better for customers.

Salesforce is the best customer relationship management tool in the market right now. The best thing I like about this software is the features.

There is little to be said about cons. I experienced minor trouble when accessing customer support at some point which would probably be the worst of it.

I love using Salesforce. It is very user friendly and helps me be able to track my progress and create a clean pipeline.

Ref IDs are my biggest pet peeve, they don't always work and I've lost emails this way from clients. This leads to a bad consumer experience for everyone involved.

Ease of use and works great for small (that's us) or large companies it blends well with other programs is customizable and tracking is good,  reach out is also very easy to use.

If you could get the innovative nature of Salesforce to your business you would get amazing talent collection to your organizations.

An awesome CRM platform with a plethora of information to use to become the best marketer you can be.

Overall Salesforce is great and can integrate with hundreds of other platforms which makes it an amazing tool to use company wide, not just for sales.

Like I stated before, I was happy about the switch to Salesforce Lightning, but it has turned out to be great. I like that my emails and Talkdesk are integrated into Salesforce as well.

My team members use it in delivering great sales and customer service experience and it has been a great help for all of us.

This software will help you to build your sales and marketing in the industry, salesforce is a great software and value for money, so therefore I recommend it to the user.

I like the fact that Salesforce is very flexible and customizable to my taste. It is very user friendly and the functionality is superb.

So popular and so powerful for small business  is contact management, task management, opportunity tracking, collaboration tools, customer engagement tools. Flexible and easy  to use.

The integration with gmail is awesome. Being able to automatically log emails to the appropriate account instantly is such a nice feature.

I like that this platform is easy (for the most part) to use. I also find that the customer support is amazing and always willing to help.

It's also supported by awesome community and the best documentation/support in the business. The Trailblazer community leads the tech industry in training and documentation.

I like TT because it is an integrated Database, CRM and CMS - and the system is easy to use with training others a fairly simple process thanks to support from TT.

I don't think there is anything I don't like about the software.

ToucanTech are a very responsive company - they reply quickly and very helpfully to queries and feedback.

As with any software, human error can come into play.

It manages multiple functions which is great for a small office. The customisation is good and I have been impressed by the product enhancements and development since we started using the software.

The integration and launch of the platform to our alumni community worldwide was seamless and we felt very much supported by the ToucanTech team throughout the process.

Fantastic Product so glad we decided on the right software.

The team at Toucan are excellent at providing support to the myriad of queries that I have.

I like how easy the software is to use. It is visually appealing, easy to use and the customer service is amazing.

This is a universal issue when one migrates data from other systems into a new one. Constituent codes and lables remain 'dirty.

The perfect solution to kick start your community management and engagement.

Our previous database system was very limited and so all aspects of the Toucan Tech software are an imrovement for us.

Some of the advanced filters are difficult to master.

It can be frustrating having to enter the same address multiple times when adding details of a family.

The integration of our database was managed by the Toucan Tech support team and our IT department and and was fairly seamless and easy.

The system really allows the administrator to feel like they have both ownership of and a brilliant overview of their data.

We as a department are very pleased with ToucanTeach. It does what it says on the tin and more.

There are often small bugs or technical errors when using the 'advanced filters' to organise records for emails etc.

The benefits have been great, we invested at the same time as launching our bursary fund, so it's great to be working with super professional comms for this important group.

I feel like I am working with a partner, rather than a provider. I'm really grateful that I found ToucanTech and would recommend them to anyone looking for a membership solution.

Excellent product and great company to deal with. You really get to know the team and the customer support is very responsive.

I also like the flexibility of the design hub which gives me the ability to change the design to suit our corporate branding.

Report-writing can be tricky and not all fields are able to be selected. Sometimes the Toucan server can be slow to respond.

ToucanTech is user friendly with great functionality. Adding news, events and photos is so much quicker and easier than our previous system.

The weekly support emails are helpful and let you keep on top of new developments. Graphics are good, we have had good feedback about the 'look and feel' of communications from our alumnae community.

I like that you can customise the layout of the pages to suit your design needs. The advanced filter options to sort member data to choose a specific group is very useful.

We have been delighted with the service from ToucanTech, there is always someone on hand to deal with glitches or queries. We have been happy to recommend it to other schools.

Community integration so easy with ToucanTech.

I think it has a lot of powerful potential and is close to being a very good bit of financial fundraising software to work with.

Excellent support and training. Attractive user interface.

The software is easy to use and is constantly being developed and further improved depending on the need.

It is pretty intuitive, but online / telephone support is good when needed. The team are very friendly and helpful, and will 'take over' the PC to talk you through solutions if necessary.

I love the mass email tool - which allows the creation of attractive emails and analysis of recipients' responsiveness to the content. I also love the integration of our website with the database.

I appreciated that It was easy to get started with basic features and that we can add in additional modules as we progress at no extra cost.

US Dollar

Grow your revenue and profits with intelligent sales automation with Sales Cloud. Help every rep be more efficient. Close more deals. Collect cash faster. Boost growth and profit with intelligent automation and integrated tools from Sales Cloud.

This Salesforce platform has CRM capabilities that include lead management, marketing automation, and contact management. These applications help organizations to manage customer accounts, track sales leads, conduct and monitor marketing campaigns and provide service post-sale. Salesforce Lightning Experience is upgraded CRM version of Sales Cloud that streamlines the sales process by allowing any sales rep to generate and follow-up on leads, manage account activity, track the status of each campaign, and create reports without hassle.

With Salesforce for Outlook, users can synchronize contacts, calendars, emails, and tasks in both applications without interrupting any business process. Salesforce Sales Cloud for small businesses allows users to manage contacts, track sales deals, manage tasks and events, harvest leads, and track performance. The sales cloud enterprise edition layers in call scripts, team-selling functionality, business workflow, setup approval and automation, custom applications, API integrations, and more.

The Salesforce CRM solution is available only for software-as-a-service (SaaS) deployment. In addition, this Salesforce app provides a technology stack that covers database and security as well as workflow and user interfaces.


LongDescription

Commenting/Notes

Engagement Tracking

Content Delivery

Cataloging/Categorization

Employee Management

Customer Surveys

Forecasting

Multi-Channel Marketing

Business Card/Badge Scanning

Quality Management

Purchase Order Management

Meeting Management

Safety Management

Internal Chat Integration

Product Catalog

Presentation Tools

Lead Capture

Performance Management

Document Storage

Proposal Generation

Access Controls/Permissions

Activity Tracking

Customer Service Analytics

Sales Pipeline Management

Referral Tracking

Contract/License Management

Ad hoc Reporting

Financial Management

Material Requirements Planning

Order Management

Calendar/Reminder System

Competitive Analysis

Project Management

Approval Process Control

Auto-Dialer

Lead Distribution

Projections

Knowledge Management

Multi-Campaign

Pipeline Management

Customer Database

Call Recording

Call Logging

Medical History Records

Audience Targeting

Goal Management

Call Management

Customizable Fields

Collaboration Tools

Assignment Management

Sales Trend Analysis

Call Center Management

Shipping Management

Client Tracking

Scheduling

Data Import/Export

Email Tracking

Call List Management

Campaign Planning

Customer Support

Graphical Data Presentation

Buyer Management

Lead Generation

Email Templates

Self Service Portal

Contact Management

Sales Approval

Version Control

XML/RSS

Opportunity Management

Content Management

Configurable Workflow

Bills of Material

Lead Management

Conversion Rate Optimization

Multi-Currency

Email Marketing

Statistical Analysis

Mobile Access

Sales Reports

Dashboard Creation

Performance Metrics

Routing

Territory Management

Channel Management

Dynamic Modeling

Training Management

Maintenance Management

Shared Contacts

Production Scheduling

Marketing Automation

Proposal Management

Landing Pages/Web Forms

Request Escalation

Social Media Integration

Lead Segmentation

Basic sales and marketing for up to 5 users
$25
/user/month*
(billed annually)

Complete CRM for any size team
$75
/user/month*
(billed annually)

Deeply customizable CRM for your business
$150
/user/month*
(billed annually)

Unlimited CRM power and support
$300
/user/month*
(billed annually)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Salesforce Sales Cloud

In Person

Live Online

Webinars

Documentation

Videos

Grow your alumni community with ToucanTech, a cloud-based software. It is designed for businesses, universities and schools. It is an all-in-one community software that saves both your time and cost.


With secured protocols and servers, it ensures the security of your data. ToucanTech database lets users easily import, search, update, filter and group records in a few steps. Users can measure engagement, track activities and create custom reports. It allows users to draft and track email conversations including bulk emails. Managing email lists,processing donations and tracking donors become easier with ToucanTech. It connects alumni, which helps them share their precious moments and plan reunions. It is a great knowledge-sharing platform where your alumni can post new stories and other informative content. Social media syncing allows them to share the content and tag friends. It is a comprehensive solution for building community relations.



For Alumni Associations

Real-Time Analytics

Member Communities

Job Board

Member Accounts

Recurring Giving

Surveys & Feedback

Enrollments/Onboarding

Newsletter Management

User Management

Electronic Payments

Personalization

Admissions Management

Online Giving

Committee Management

Payment Processing

Recurring/Subscription Billing

Application Management

Small Group Management

Online Forms

Fee Management

Customizable Reports

Dues Management

Contribution Tracking

SSL Security

Donor Discovery

Single Sign On

Credit Card Processing

Invoice Management

For Nonprofits

Attendance Management

Pricing typically starts at around $8,000. If this is a realistic budget for you, please get in contact with us for a tailored pricing proposal based on the specific needs of your organisation.

Salesforce Sales Cloud vs ToucanTech

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