--- title: "SlickText Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of SlickText. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if SlickText is a good fit for you!" source_url: "https://www.softwareadvice.com/marketing/slicktext-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [SMS Marketing Software](https://www.softwareadvice.com/sms-marketing/) / [SlickText](https://www.softwareadvice.com/sms-survey/slicktext-profile/) / SlickText Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/sms-survey/slicktext-profile/) Reviews [Alternatives](https://www.softwareadvice.com/sms-survey/slicktext-profile/alternatives/) # SlickText User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 269 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.9/5 - Value for money: 4.7/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 230 reviews (86%) - 4 stars: 36 reviews (13%) - 3 stars: 2 reviews (1%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (0%) ### Most mentioned pros - Using text as a medium allows us to reach our employees throughout the USA in real-time. - The scheduling feature is a game-changer, allowing me to plan my campaigns ahead of time. Plus, the analytics provided help me track engagement, which has significantly boosted our outreach efforts. - Love the value for the money, variety of plans, ease of use, easy messaging, never any technical difficulties, and great security. ### Most mentioned cons - I dislike that we must create or import new contact(s) when adding another textword. - Not being able to add 2 or more pictures in one message - I do not like the maximum characters for texts. ## SlickText customer reviews Showing reviews 1-25 of 269 (page 1). ### Many Great Features - Overall rating: 4/5 - Reviewer: Jamie L. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Interface, easy to use, custom fields, ability to create segments, survey texts that are linked to contacts, tracking click rate of URLs. My favorite thing is that text messages rollover to the next month. Customer service has been superb so far as well. They are always available and quickly answer my questions. #### Cons I cannot merge select contacts from one textword to another. I don't receive a confirmation once a scheduled campaign has been deployed. #### Reasons for choosing SlickText Slicktext offers a rollover on unused text messages and URL tracking. --- ### SlickText review - Overall rating: 5/5 - Reviewer: Kayla A. - Verified reviewer: Yes - Industry: Fine Art - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like most the clear communication across our studio. #### Cons I do not like the maximum characters for texts. #### Reasons for switching to SlickText We made the switch because multiple users weren’t able to be on the same account --- ### Small business owner - Overall rating: 3/5 - Reviewer: Britni W. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used monthly for less than 12 months - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered I wish it had more features for the money #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 2/5 #### Pros I was able to send mass text messages. I could create at least one group. #### Cons It was hard to navigate. I need more visual tutorials. --- ### Slicktext is the best - Overall rating: 5/5 - Reviewer: Judy F. - Verified reviewer: Yes - Industry: Retail - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am able to message my customers with great sales and discounts, new products, great markdowns, and everything else. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Love the value for the money, variety of plans, ease of use, easy messaging, never any technical difficulties, and great security. #### Cons I don’t know of anything I do not like in slicktext. I have been using it for over four years and love it. --- ### SlickText is awesome! - Overall rating: 5/5 - Reviewer: Amber D. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We are very happy that we found SlickText! We researched several vendors and SlickText was without a doubt the best. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, easily accessible customer service, ability to instantly send messages, and ability to have a text conversation without it taking from our balance. #### Cons Unable to select employees one by one to text them a one-off group message. You have to create a text word or subgroup. --- ### SlickText Review - Overall rating: 5/5 - Reviewer: Ava F. - Verified reviewer: Yes - Industry: Government Relations - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I have had a great experience using Slick Text as an admin, and I would recommend it to others. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked the ease of use the most. The layout of the website was very easy to navigate and I was able to learn very quickly how to use it. #### Cons The only thing that I dislike is the limited characters. I just wish you were able to add a little more. --- ### Valuable Resource - Overall rating: 5/5 - Reviewer: Randy R. - Verified reviewer: Yes - Industry: Broadcast Media - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SlickText has been a valuable resource in connecting with our Radio station listeners, with them sending news tips and inquiries. I really like it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We run a couple of Radio Stations and SlickText is an important facet in keeping in touch with listeners and advertising clients. Two thumbs up! #### Cons So far, nothing comes to mind. I can't just make up any negatives to fill out the 100 word minimum on this review. --- ### IT Admin Assistant - Overall rating: 5/5 - Reviewer: Emma S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SlickText is a great addition to our business and has helped us make messaging easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use. Provide good customer support! Adding and removing contacts are quick and easy! #### Cons No complaints about this platform!! We have been using this for a few years now and it has never failed us!!! --- ### Easy and Effective - Overall rating: 5/5 - Reviewer: Peter J. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our customers respond to our SlickText's when we send them out. We get responses right back. We would LOVE to see video included in a SlickText in the future if possible. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's easy to use, even for a hired VA. We've been able to easily navigate the platform ourselves. We like that we can change our plan monthly based on our needs to send out a few more many texts a month. #### Cons That it uses so many points to insert an image, when we all know it's about image and video these days. --- ### Awesome experience - Overall rating: 5/5 - Reviewer: Tammy E. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent! They are extremely helpful any time I’ve had a question or needed assistance. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that I can roll over unused messages. #### Cons There is nothing I really don’t like about SlickText. --- ### Great product- even better customer service - Overall rating: 5/5 - Reviewer: Mike R. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Positive. The functionality of the product is great and very easy to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The product is fantastic and the customer service is very responsive #### Cons There is a function that we would find super useful, but it is still in development (the ability to send a MMS to all of our text words at one time versus having to go through every single text word to send the message #### Reasons for choosing SlickText Can't recall. Did a simple google search to compare products --- ### An Assistant in my Pocket!! - Overall rating: 5/5 - Reviewer: Tito L. - Verified reviewer: Yes - Industry: Entertainment - Company size: 5001-10000 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with SlickText has been GREAT!!! 1-10, I'd definitely give it a 10. The product is great and the customer service is top teir!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I LOVE most about SlickText is the ability to schedule the texts to go out when I want them to. This gives me the leverage that I need to reach people at prime times as opposed to being stuck to having to send the message 'right then'. #### Cons The only thing that I like least about this software is the fact that sending a picture takes up double the amount of texts. I really dont understand why this is, but I just roll with it and manage my texts accordingly. I DO however, love the rollover feature where unused texts carry over to the next month. That helps. #### Reasons for choosing SlickText Because with Mailchimp, the engagement rate is nowhere near as high with emails as it is with text messages. It just made sense to roll with SlickText. #### Vendor response Hi Tito, Thank you so much for taking the time to leave us this great review! We're right there with you wishing MMS messages were the same cost as SMS. Unfortunately, cell phone carriers charge extra to send photos, which trickles down to SlickText users. Great to hear that you're loving the platform and finding a ton of great use out of it! - Dylan Replied October 2022 --- ### Incredible Flexible Marketing Program - Overall rating: 5/5 - Reviewer: Karen W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Impressed with all of the marketing options and the amazing customer service #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Slick Text has tons of options to customize it to your EXACT business needs. Great for ANY size business. #### Cons Setting up for the first time can be a little bit overwhelming (Because they have tons of options - which is a great benefit) However, their customer service is available even in the evenings to help and are VERY helpful. #### Reasons for choosing SlickText Price, Options for Customization, how to videos #### Reasons for switching to SlickText They weren't keeping up with the latest technology and options. --- ### Great software - Overall rating: 4/5 - Reviewer: Theo B. - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good so far easy app , love the fact that you can do it on the phone #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How fast you can send message, the volume is good tho #### Cons I wish there was a way to use more than 1 phone number #### Reasons for switching to SlickText The other plateform was not working anymore, everything would go to spam --- ### Great Product! - Overall rating: 5/5 - Reviewer: Susan M. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent. Customer service is very responsive and helpful. It is easy to set up and customize to our business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is very user friendly and makes it quick and easy to notify our customers about sales and events. #### Cons It would be nice to know when users redeem their coupons. #### Reasons for choosing SlickText We didn't like SurveyMonkey's platform or pricing for the product. #### Reasons for switching to SlickText Slick Text was a better price and provided us with exactly what we were looking for. It checked all the boxes for us. --- ### Review so far - Overall rating: 5/5 - Reviewer: Yuana B. - Verified reviewer: Yes - Industry: Human Resources - Company size: 1001-5000 employees - Product usage: Used monthly for less than 6 months - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. So far its been good I havent had any issues with it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how it is really easy to navigate. #### Cons Only one person could be the person to see invoices. --- ### Just Do It Already! - Overall rating: 5/5 - Reviewer: Shaina B. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've thoroughly enjoyed my onboarding experience with SlickText! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros SlickText is amazing! I love that I can have a mass messaging campaign without too much hassle! #### Cons The pricing is a little high for beginners, but I like that the plans allow you to grow into them. --- ### good app Litle expensive - Overall rating: 5/5 - Reviewer: francisco J. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros easy to use make easy to get in touch with customers #### Cons price i will like to be cheaper so we can send more text --- ### Simple & Effective Company Messaging! - Overall rating: 5/5 - Reviewer: Madison L. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It’s great. We can get a message out quickly and anyone can operate it! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We love how easy it is to send a message out & the option 2 way messaging! All the features are great! We love SlickText! #### Cons I do wish there was an option to add multiple ‘text words’ to a contact versus adding them again under another one. --- ### SlickText Review - Overall rating: 5/5 - Reviewer: Allison F. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We love SlickText, and recommend it regularly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our initial buy-in for SlickText was the ability to reach the pocket of all employees, quickly and in a manner that fits their lifestyle. The program offers a variety of options for surveys, message delivery, etc and we use those features regularly. #### Cons We are patiently waiting for some of their marketing campaigns to open up to better fit the use we intend for them. For example, we'd love to use SlickText for employees to notify us of equipment drop off and then that information be fed to employees inside of the company that are not a user/manager inside of the textword. I don't want them to have to rely on logging in to retrieve the information. #### Reasons for choosing SlickText Pricing and functions. $350 a month is minimal to easily reach employees by mass or individual texting compared to other platforms. --- ### Slicktext is Beginner Friendly into the SMS Marketing! - Overall rating: 5/5 - Reviewer: Maricela R. - Verified reviewer: Yes - Industry: Wholesale - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall it has been a great asset. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We love the ability to mass send messages about promotions, company updates, and get a better feel of how our customers buy. #### Cons We would like to have the ability to export the data generated by individual text words and also have the ability to compare within the program. --- ### Such a game changer - Overall rating: 5/5 - Reviewer: Korey J. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: January 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I send out daily affirmations to my life coaching clients. In this day and age, texting is so much more preferred by most as opposed to emails. Being able to schedule out a months’ worth of daily affirmations for all of my clients to receive at the same time every day was such a game changer for my business. It was one less thing that I needed to remember to do each day. #### Cons There’s nothing that I don’t like about the platform. It’s awesome! --- ### it is definitely a brilliant product for sms marketing - Overall rating: 4/5 - Reviewer: Yule C. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. we had a low closing rate for our leads, but since we used slicktext, our closing rate improve a lot. it can lower our ROI for advertising. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros it has an amazing customer service experience, lots of youtube videos to instruct us how to utilize, it also has a very easy and simple interface to operate. #### Cons we cannot use our own form which built by wordpress to collect the leads and directly send them to slicktext and mailchimp, the leads cannot be automatically sent to slicktext from mailchimp instantly, need sync, which is not good #### Reasons for choosing SlickText it is very clear and simple interface for us to use . amazing customer support, ton of knowledge how-to videos available --- ### Great service - Overall rating: 5/5 - Reviewer: victoria r. - Verified reviewer: Yes - Industry: Retail - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: October 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and reaching someone for assistance is always easy/quick through their live chat feature #### Cons At this moment, theres nothing that I dislike #### Vendor response Hi Victoria, Thank you so much for the feedback! We're so glad that our support team has been helpful and available to you! - SlickText Replied October 2022 --- ### All the bells and whistles you need with a friendly and user friendly interface. - Overall rating: 5/5 - Reviewer: Isaias C. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered Loving the software ease of use and the functionality. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I enjoy how easy and practical this software is to use. #### Cons Not a con but I would like to have sub accounts and if they are already there a way to know that the feature exists. #### Reasons for choosing SlickText The ROI speaks for itself and all of those from our team who use slick text have expressed the user friendliness is unmatched. ## More reviews [Next reviews](https://www.softwareadvice.com/sms-survey/slicktext-profile/reviews/?page=2) --- SlickText Reviews, Pros and Cons - 2026 Software Advice