About Socxo

Socxo is a cloud-based brand advocacy platform that enables businesses to manage marketing content and measure brands' organic outreach across social media platforms. Administrators can use the dashboard to monitor organizational performance and track website traffic, social reach and engagement rates of posts via actionable analytics.

Socxo provides mobile applications for iOS and Android devices, which can be utilized by employees to view recent activities and distribute content across multiple channels. Managers can assess staff's performance based on defined objectives, display their engagement scores on a leaderboard and reward them with gift vouchers or badges accordingly. Additionally, employees can utilize the search functionality to re...


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Supported Operating System(s):

Web browser (OS agnostic)

11 Reviews of Socxo

Average User Ratings

Overall

5 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(11)

11

4 stars

(0)

0

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 11 results

September 2020

Abilash from Suyati Technologies Private Limited

Verified Reviewer

Company Size: 201-500 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Amazing tool for employee advocacy!

Tech support team is very responsive and always quick in follow ups if we have more in-depth technical challenges.

Pros

Everything in one place. Easy to manage and provide value to connections. And I can pull great content from different sources and schedule them to fit in the best times for the best channels and this keeps me relevant in creating my personal brand and give me more free time.

Cons

The benefit is I am able to produce content for LinkedIn and other social media with content that is approved by my company. No guessing what is appropriate to share.

September 2020

Jenni from BMT

Company Size: 1,001-5,000 employees

Industry: Maritime

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2020

Excellent support

It has been a pleasure to work with the team who are helpful, responsive and supportive. Nothing is too much trouble for them. They act quickly and always try to find a solution to any issues, or new functionaility that we identify. And all with a smile on their faces.

Pros

The app is especially easy to use, but the thing I like most about this software is the interaction with the team who are constantly responding to our requests for improvement and upgrades. We had a bespoke tool built for us, and like any new tool, we had some teething problems to get it to where we wanted. We probably will always have functionaility that we want to improve. However, the guys at Socxo have amazed me with their responsiveness, their organisation and their rapid response to addressing our needs or scheduling the work in. As a result, we have a tool that is easy to use and effective.

Cons

Adapating the tool to share internal communications has been challenging but, again, the guys have been working to find solutions for us. Every other additional functionality we have asked for has been addressed.

Reasons for Choosing Socxo

We chose Socxo as we felt they would be a partner in the development of our employee advocacy platform and not just a company that would only offer an 'off-the-shelf' package. And they have been an excellent partner to us. I would highly recommend the team.

October 2020

Harish from Grundfos

Company Size: 51-200 employees

Industry: Machinery

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

October 2020

Review

Pros

The whole model looks unique, enhancing the our contents is done at ease sharing through this platform.

Cons

Few glitches we get to know only after we experience that particular feature

February 2021

kishan from Hevlet

Company Size: 51-200 employees

Industry: Architecture & Planning

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Best software

Pros

This is amazing software easy to use best user interface guides the user very well

Cons

Connection errors often occcur when using this software

November 2020

Sucharita from Grundfos

Company Size: 10,000+ employees

Industry: Mechanical or Industrial Engineering

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Amazing brand advocacy platform

Pros

An amazing tool to develop, manage, and measure the engagement of your brand content on social media channels. The team understood our requirements quite well and helped us with additional customizations. Excellent onboarding process and customer support. Kudos to [SENSITIVE CONTENT HIDDEN] from Socxo team for training all our employees and other stakeholders on how to use the platform for personal branding.

Cons

Insignificant glitches which were promptly fixed.