Socxo blurbs
Supported Operating System(s):
Web browser (OS agnostic)About Socxo
Socxo is a cloud-based brand advocacy platform that enables businesses to manage marketing content and measure brands' organic outreach across social media platforms. Administrators can use the dashboard to monitor organizational performance and track website traffic, social reach and engagement rates of posts via actionable analytics.
Socxo provides mobile applications for iOS and Android devices, which can be utilized by employees to view recent activities and distribute content across multiple channels. Managers can assess staff's performance based on defined objectives, display their engagement scores on a leaderboard and reward them with gift vouchers or badges accordingly. Additionally, employees can utilize the search functionality to re...
11 Reviews of Socxo
Average User Ratings
Overall
5 / 5 stars
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
September 2020
Abilash from Suyati Technologies Private Limited
Verified Reviewer
Company Size: 201-500 employees
Industry: Computer Software
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2020
Amazing tool for employee advocacy!
Tech support team is very responsive and always quick in follow ups if we have more in-depth technical challenges.
Pros
Everything in one place. Easy to manage and provide value to connections. And I can pull great content from different sources and schedule them to fit in the best times for the best channels and this keeps me relevant in creating my personal brand and give me more free time.
Cons
The benefit is I am able to produce content for LinkedIn and other social media with content that is approved by my company. No guessing what is appropriate to share.
September 2020
Jenni from BMT
Company Size: 1,001-5,000 employees
Industry: Maritime
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
September 2020
Excellent support
It has been a pleasure to work with the team who are helpful, responsive and supportive. Nothing is too much trouble for them. They act quickly and always try to find a solution to any issues, or new functionaility that we identify. And all with a smile on their faces.
Pros
The app is especially easy to use, but the thing I like most about this software is the interaction with the team who are constantly responding to our requests for improvement and upgrades. We had a bespoke tool built for us, and like any new tool, we had some teething problems to get it to where we wanted. We probably will always have functionaility that we want to improve. However, the guys at Socxo have amazed me with their responsiveness, their organisation and their rapid response to addressing our needs or scheduling the work in. As a result, we have a tool that is easy to use and effective.
Cons
Adapating the tool to share internal communications has been challenging but, again, the guys have been working to find solutions for us. Every other additional functionality we have asked for has been addressed.
Reasons for Choosing Socxo
We chose Socxo as we felt they would be a partner in the development of our employee advocacy platform and not just a company that would only offer an 'off-the-shelf' package. And they have been an excellent partner to us. I would highly recommend the team.
October 2020
Harish from Grundfos
Company Size: 51-200 employees
Industry: Machinery
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
Functionality
5.0
October 2020
Review
Pros
The whole model looks unique, enhancing the our contents is done at ease sharing through this platform.
Cons
Few glitches we get to know only after we experience that particular feature
February 2021
kishan from Hevlet
Company Size: 51-200 employees
Industry: Architecture & Planning
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2021
Best software
Pros
This is amazing software easy to use best user interface guides the user very well
Cons
Connection errors often occcur when using this software
November 2020
Sucharita from Grundfos
Company Size: 10,000+ employees
Industry: Mechanical or Industrial Engineering
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2020
Amazing brand advocacy platform
Pros
An amazing tool to develop, manage, and measure the engagement of your brand content on social media channels. The team understood our requirements quite well and helped us with additional customizations. Excellent onboarding process and customer support. Kudos to [SENSITIVE CONTENT HIDDEN] from Socxo team for training all our employees and other stakeholders on how to use the platform for personal branding.
Cons
Insignificant glitches which were promptly fixed.
