All Sotrender Reviews
1-25 of 28 Reviews
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Marta
Verified reviewer
Government Administration, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Reports and analyses
The company offers a range of personalised, innovative solutions that make day-to-day work easier.
PROSIn the work of analysts, it is important to have transparent access to as many records as possible. Working with SoTrender provides such comfort. A great advantage of the reports is the form, thanks to which large amounts of complex data are presented in a clear and easy-to-read manner, which allows better observation of various types of dependencies.
CONSConnection of the system with the administration and its requirements.
Anonymous
201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
I highly recommend Sotrender
We have been using Sotrender for over 3 years now and the tool is helpful in our daily operations.
PROSSotrender is an essential tool for the best tracking of your online activities, analysis and reporting. What's more, you can also track your competitors' activities, which is a very useful feature.
CONSSmall things that need to be improved are commissioned on a daily basis and Sotrender employees improve and refine the tool regularly.
Joanna
Research, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Good analysis tool
use SoTrender to collect competition data. This tool is easy to use, but at the same time it contains a lot of valuable data that is not publicly available. Engagement metrics present data that is extremely valuable to a scientist. Charts, tables and other graphic forms of presenting results are a very good tool. I highly recommend SoTrender for social media analysis.
Chris
Construction, 1 employee
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
3
Reviewed April 2019
Looked at Sotrender when comparing reporting options, went with another software
Some features looked good in terms of social media reporting
CONSDecided to go with an alternative software because the reports weren't specific enough for my needs.
Maciek
Verified reviewer
Food & Beverages, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Pasibus <3 Sotrender
Social channels are one of the most important media for Pasibus, thanks to Sotrender we measure the effectiveness of our activities every day.
CONSWe need much faster implementation of reports from dynamically emerging channels such as TikTok, Threads, etc.
Bartek
Marketing and Advertising, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
An efficient social media analytics tool
Transparency and ease of analysis. Daily support in conducting social media activities. Ability to benchmark to competitors.
CONSThe tool meets our needs, we have no reservations.
Mateusz
Marketing and Advertising, 1 employee
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Sotrender is a great option for me to analyze social media!
I'm studying and working in the marketing industry, and it gives me the ability to understand what trends are online and how to effectively use them to accomplish tasks with specific goals. There I can see specific statistics, draw conclusions from the analyzed data, monitor online presence and activities and much more. For me, it's a tool that has totally worked and that will help you better understand the behavior of your target audience and adapt to your own developed marketing strategy. And also I just say something about the support team, they're very communicative people who are listening you, and give you the best option for your needs. From the bottom of my heart I recommend it, I really do!
CONSI have used a lot of programs to analyze social media, and for now I do not notice something wrong. Maybe in the future I will detect few things, but I believe, that with these specialist and ethuziasts which really are building this tool, we defeat every obstacles!
Grzegorz
Gambling & Casinos, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
Sotrender Review
Very easy and well integrated tool for many scenarios of usage, especially in marketing. Highly recommended to both well-qualified specialist and to rookies, due to the ease of use.
PROSThe ease of usage and the data handy all the time when needed.
CONSLack of X analysis, but it's not Sotrender fault :)
Reasons for switching to Sotrender
Better offer :)
Anonymous
51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Social Media Insights at Their Best
Sotrender is a game-changer in social media analytics. What I liked most about it is its ability to provide in-depth insights into our online presence, helping us make informed decisions for better engagement and growth. Its user-friendly interface is a bonus, making it a top choice for social media professionals. And their Customer Support? The best!
CONSI do not see any shortcomings, regarding the Sotrender.
Natalia
Marketing and Advertising, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2024
Overall good
- easy reporting - helpful statistics - good support team
CONS- not many ways to customize the reports - no tiktok
Magdalena
Education Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
Easy and quick tool for every social media specialist
My opinion is overall positive. I can easily see everything I need on a daily basis when administrating many profiles in social media.
PROSClear charts that I can easily adapt to a specific period. Possibility to add many other profiles of competing companies.
CONSUnclear charts when it comes to compare many other profiles of competing companies. Also on the list of other companies I can see only logo and not a full name, just few first letters.
Kinga
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2019
Must have in marketing toolbox
Sotrender helped us generate better reports and statistics everyone can understand and benefit from.
PROSSotrender is a perfect solution for those who want to understand results and performance on social media. If you need to generate reports for clients, Sotrender helps with this as well, you can download reports and pretty much send them across to your client straight after. With accurate and detailed data, your social media efforts can be easier. Oh, and it is extremely intutive and user-friendly!
CONSSometimes you need to doublecheck some data, but it is not a big deal.
Martyna
Verified reviewer
Education Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
It's a necessary app for every social media team!
I have been using this tool for about 5 years and I cannot imagine my work without it. Reporting, the ability to quickly export data, and recently also moderation - all this is in one place. I would recommend!
PROSTransparent statistics, quick reports on selected areas, the ability to compare statistics from different fanpages.
CONSIt is not possible to create shortcuts to specific options.
Joanna
Verified reviewer
Marketing and Advertising, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
Great tool for social media analytics
Sotrender gives me almost every staistic i need in one place and possibility of to check it fast. I can compare it with competition as well. I am very satisfied about how it works.
PROSRaports! It is unbelieveble relief to have summed up every statistics of profiles in one place.
CONSI noticed few IT bugs with gathering data from Facebook. It happens sometimes and then raports needs to generate for a very long time. But customer service works very well and every complain is taking seriously - any bugs are fixed immediately.
Angela
Marketing and Advertising, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Recommended
I use your tool from many years in few agency - i love comparision results in diffrent time and seee whats work the best for followers.
PROSIt's easy to use, give me a knowledge about my work and save my time
CONShmm maybe a design of report? ;) more data in one site - specially on pdf. i said this beacuse you want to know, but really i love sotrender so everything is great ;)
Reason for choosing Sotrender
It's useful and has got a polish/english version to clients from diffrent regions.
Julia
Marketing and Advertising, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Great tool for social media teams.
Sotrender stands as a powerful social media analytics solution, proving its worth as an essential resource for our social media team. Its extensive array of features and functionalities has significantly contributed to our enhanced understanding of our social media performance and the efficient refinement of our strategies.
PROSThis comprehensive solution allows our team to seamlessly track and assess performance across multiple channels from a single platform. It enables us to gain insights into the content that engages our audience most effectively and facilitates effortless benchmarking against our competitors' performance.
CONSSometimes, it takes a while for the data to download (but it happens mostly with very big profiles).
Katarzyna
Education Management, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
the best tool
Very easy to use, lots of KPI to review.
CONSEverything is ok in my opinion. Maybe more case study on website to learn from other companies.
Katarzyna
Marketing and Advertising, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed July 2020
Sotrender review
Various graphs and charts to be used in presentations and ability to analyse users' activity
CONSdifferent values of indicators between Facebook and Instagram, inability to customize panel
Angelika
Marketing and Advertising, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
Review
I use your tool from many years in few agenc - it's easy to use, very helpful and they have great customer service.
CONSThe only thing that makes it difficult for me to use the tool is the frequent technical interruptions or errors related to the inability to download data.
Keith
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2018
Great
We use this tool for our business and love seeing how our performance compares to competitors which is nice.
Evelina
Verified reviewer
Marketing and Advertising, 1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2019
A nice addition to your social media toolbox
I would highly recommend using this tool as one of your social media management tools.
PROSSotrender is intuitive and user-friendly, and delivers you a bunch of helpful info you can use for social media optimization. The analytics is very precise and top-notch, so you can make some conclusions. Good customer service, too.
CONSProbably the pricing could be improved, since it is not the cheapest software.
Gio
Computer Software, 51-200 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Analysis of Twitter Account
Analysis of social media data.
PROSI found the software easy to use and it was fast. It downloaded the data of a large account of more than 30,000 tweets in a few minutes and then provided detailed analysis and even some optimization tips.
CONSNothing in particular. I can see the current and future potential use cases.
Monika
Marketing and Advertising, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
it's easy to use and they have great customer service
Definitely customer support. They are very responsive, explained us everything, solved problems, advised and asked if everything was okay, if we needed anything, if we would like dedicated training - such customer support is a treasure. Even if we had a problem, it was resolved quickly.
CONSIt was difficult for us to understand some of the metrics, but customer support helped us every time.
Katarzyna
Facilities Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Sotrender is awesome ;)
I really love interactivity index - this is really great!
CONSI think that moderation system - to be honest - I don't need it at all
Tina
Writing and Editing, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Best Social Analytics Tool
It's easy, intuitive, simple and very useful. It contains every metric one marketer needs. It's perfect for retreiving data about competition and benchmarking. You can even see historical data on social media for your or competitors pages. The best thing is support! They answer in the matter of seconds and REALLY solve your problem. Highly recommended and I give 5 stars to [SENSITIVE CONTENT HIDDEN] from support. Keep up the good work!
PROSHistorical data is the best feature this app has.
CONSEverything is just perfect. I have no complaints.