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Overall Rating
4.4 / 5 (62)
Ease-of-Use
4.5 / 5
Value for Money
4.5 / 5
Customer Support
5 / 5
Functionality
4 / 5
Last Review Written
October 28, 2020
Pros/Cons
  • Pros

  • We needed a solution with a robust API and Vanilla has done a really great job on that front.
  • The theming architecture in particular is incredible and allows us to create beautiful forums that integrate with seamlessly with our branding. Second, it's actively developed and open source.
  • Cons

  • There are several pain points that I encounter however on Vanilla Forums. The group feature has not been working well although a many improvements have been made in the past year.
  • Also, the migration from staging to live is manual and open to user error. Image compression (or the lack of) has been a big issue for us as our sites are very visual and performance has suffered.
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Support
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