VanillaSoft vs Wrike

VanillaSoft has 144 reviews and a rating of 4.73 / 5 vs Wrike which has 1639 reviews and a rating of 4.24 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.73 / 5 (144)

4.24 / 5 (1,639)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

January 31, 2021

March 15, 2021

Pros/Cons

  • Pros

  • I love how easy it is to use, and if I run into any issues, customer service is very helpful in resolving the issue.

  • User friendly....great support...completely customizable....Scalable to any size operation

  • Cons

  • Sometimes a little slow but Customer Service impressive

  • It does go down from time to time, but not often enough to complain.

  • Pros

  • Super easy to communicate with my team and complete tasks.

  • We have used Wrike for a while now and it has been great for us!

  • Cons

  • I really loved this program, however sometimes the login session becomes slow and there are some synchronization details.

  • The software can be glitchy at times, but the customer service that Wrike provided was always spot on and they helped resolve issues quickly.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2020

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos