All Woofy Reviews

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Jeff

Media Production, 11 - 50 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

Reviewed October 2023

Has potential, but poor customer service.

User Profile

Loni

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Highly Recommend!

Amazing customer support. And so easy to learn they have a video on everything and walk you through step by step.

PROS

My favorite is the Canva integration as well as you can create evergreen content with your blog posts or any RSS feed.

CONS

The only thing I wish is that you can separate content between clients instead of everything being inside the library. It would make it easier if each client had its own library.

Reason for choosing Woofy

Price and the tutorials.

Reasons for switching to Woofy

Price and ease of use.

Kevin

Consumer Services, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

I'm you manage social media for a company or just for your self, you NEED this software!

!00% Top Notch! [SENSITIVE CONTENT], has created great onboarding videos and if you're stuck on something, you can schedule a live video call with him.

PROS

As with any new software, car or phone there's a learning curve. Give yourself a half hour and you'll be close to pro level. Also, let A.I. do the work for you, it's built in!

CONS

Posting to Google My Business could be more collaborative and file size could be increased.

Reason for choosing Woofy

Price, value and since it's just me, I didn't;t need to be overloaded.

Reasons for switching to Woofy

Woofy has pricing that is about as much as a cup of coffee per day, better integrations and much more pleasant workspace to look at.

Gretchen

Retail, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed May 2022

I thought it was simply brought to market prematurely, but the [SENSITIVE CONTENT] harrassment feels like a scam

He started using the credit card dispute process to harass me. He made the same claims to my credit card company despite me providing evidence, that he is provided, that I did follow his sign up instructions and his return policy. He escalated his claim to say that I have been using the service after filing my dispute, which I never logged into after the first day and he canceled on 2/19. He should have records of logins and should have the content people create saved in their accounts. He can see for himself that I tried to create 1 post before giving up, never published it, and never logged in again. His ads continue to show up in my FB feed despite me clicking through the settings asking FB to stop. I will sometimes make factual comments (like those here). He emailed me on 5/21/22 and cc’ed an attorney threatening to take legal action if I don’t stop. His advertising is misleading in regards to the sophistication of his software, he didn't honor his return policy, he harrassed me when I tried to get my money back, he committed libel by telling Citi that I am lying about having properly followed his instructions, and he has threated the legal system to intimidate me into silence. I don't want him doing it to anyone else. I found another company that competes with his that does exactly what it advertises. There are tons of them. Just go with someone else.

PROS

It's very ordinary in the areas where it does actually function. Most companies that don't promise the moon do the things that woofy actually can do, but much better.

CONS

The sign up process on the site instructed me to follow directions in an email which arrived at [SENSITIVE CONTENT], using the verbiage “order” and confirmed the amount of $89.10 which included a coupon code that I had used. I followed the instructions from the site and email, which specifically told me to reenter my basic information, a serial key that was sent to me in the email, and my credit card number so I was not surprised when it asked for all of this information a second time. I was charged again. The second email came at [SENSITIVE CONTENT] and used the verbiage “invoice” and showed a full price charge of $104. Neither the site nor the second email had the instructions to complete the set up that the first go around had. The company has a 2 week refund policy. Within 24 hours of purchasing [SENSITIVE CONTENT] I requested a refund of the first charge due to dissatisfaction and a refund of the second one because it was a duplicate. When I didn't get a reply I filed disputes with my credit card. The [SENSITIVE CONTENT] started by harassing me via email, insisting that I didn't follow his sign up instructions properly, didn't use his software properly, and never asked for a refund. On 2/19/22 I got an email from him that my service had been canceled.

Reason for choosing Woofy

The AI functionality that was advertised was very sophisticated. I tried the service and the AI didn't work. The words it suggested were nonsense and the emojis were inaccurate. For instance, I was writing about the astrological sign Pisces and the only two astrological signs it recommended as emojis were not Pisces. When I was typing a sentence the AI recommendation just duplicated all of the words I had already typed in that sentence. And as I continued, it suggested the word “health” which had nothing to do with what I was writing. Google and my iPhone have much more sophisticated AI predictive text suggestions.

Anonymous

1 employee

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

2

FUNCTIONALITY

4

Reviewed December 2019

Takes time to set up

It is not very user-friendly. I'm having trouble figuring out things on my own, although watching tutorials might help.

PROS

With an AppSumo lifetime deal, the price was excellent. It seems like the program has a lot of capability.

CONS

Every time I use the scroll bar on the right of my computer screen, it asks me if I want to leave the page. Since I can't see everything on the screen, and tabbing does other things, it makes it hard to move down.

Reasons for switching to Woofy

I was using the free version of HootSuite, which has limits. Also, HelloWoofy will post to Instagram.

Anonymous

1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Great Social Media Management Tool! A must-have for me!

I love my Woofy! I have folders with daily posts and extra posts and I can just click and schedule as I need to. Saves so much time and money!

PROS

Woofy is cost-effective and yet lets me schedule across multiple social media accounts and platforms. Does the work I would have to hire a VA to do!

CONS

I wish there was a way to easily schedule "repeat" postings. If there is I haven't yet found it! Still, this is hands-down a terrific program!

George

Verified reviewer

Marketing and Advertising, 2-10 employees

Used weekly for less than 6 months

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed January 2022

Support is ad and product is buggy

My time is too valuable to waste time trying to get a product to work as described. I am not sure who are the other people who wrote positive reviews, but I don't believe they are real.

PROS

Nothing. I barely got the product to work and when I asked them for help they offered me help at $5 a support questiion.

CONS

After spending hours trying to get access to the product I asked a question and they offered to me support at $5 a pop.

Reasons for switching to Woofy

Looking for something that was less expensive and offered me more suggestions on content creation.

Bj

Publishing, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

1

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

1

Reviewed March 2022

Major Technology Hiccups

We've given it a year and the blame was solely placed on us. This is an actual quote from the rep, "You’re quitting and giving up for no reason as most of these are user errors of not using the platform properly. It’s fine if you want to quit but with over 10,000 underdog small business owners on our platform we know it works." My response in return, "Admittedly, I was taken back by your brash response to me. In addition to placing the blame on us "user errors" and not taking any ownership for the issues we've encountered. We have reached out multiple times, viewed demo videos, etc. and yet you place the blame solely on us. I've really tried to put myself in your shoes and can imagine the pressure you may be under (as we too are a small business running on a shoestring budget with only a couple of us) BUT your response was unprofessional and unfounded. Now don't get me wrong, we know there is a learning curve and definitely have experienced some "user errors" along the way BUT when you have multiple people having issues with all the things we've gone over with you via email and virtual call - it's best for us to move on. We've given it ample time and it's not working for what we need. It has NOTHING to do with "giving up". It has to do with finding what works best for us and our small business. Guilt shaming isn't a good look on anyone." They never apologized nor responded back after this exchange.

PROS

If you just want the basics to schedule posts for a couple of platforms then this is the way to go.

CONS

For a year now we've had issue after issue. We've had meetings with the company (never charged or asked to pay) to understand if what we were experiencing was on their end our user error. When you've had four different people experiencing the same issues there's a problem on the end of the company. Social media post after post not being actually posted. AND with no explanation. Passwords are constantly "expired" or "disconnected" when we've never changed them. LinkedIn just disappears. Issues with IG and told they'd be fixed in a week or two. Unable to "tag" creators/authors. Told it supports stories but there are no video tutorials to show how to use this feature.

Reason for choosing Woofy

The price caught our attention after having researched others BUT the drive of another group of individuals doing something for "small business owners" was appealing. We gave it an entire year. We hung in there with them and now we need to move on. We do wish them well and sincerely hope that what we experienced at the end isn't repeated and is a teachable moment for the company.

Diane

Health, Wellness and Fitness, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Need an affordable posting app that saves time and money? Say Hello to Woofy

I considered other products but when it came down to it, I appreciated the price point of Woofy and I enjoy the community [SENSITIVE CONTENT HIDDEN] is building . I am also enjoying seeing him grown and improve his platform.

PROS

I liked that I could set up and schedule a monthly calendar quickly. I also like the affordability and how its is constantly adding new features.

CONS

I did not love that you need to make an instagram post from a separate app.

Reason for choosing Woofy

Cost

Reasons for switching to Woofy

Cost

Elisa

Marketing and Advertising, 2-10 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed November 2019

Great interface but needs some work

Great customer service and wonderful interface. I will definitely keep using it to see if they work on the integrations.

PROS

This software looks like it will be incredible. I love how it generates quotes from content and relevant hashtags.

CONS

Right now this is a little limited as some features and integrations don’t seem to be working yet. I can’t wait to see this when it is completed with all the integrations!

Vendor Response

Hi Elise , Thank you so much for your review and suggestions. We are working very very hard to build a product for people like you...busy entrepreneurs and hustlers. Please email me directly and let me know what integrations, upgrades etc you'd like and we will add to our roadmap. We are already working with several customers very closely towards this goal of building mutual value. Please join our Facebook group as well as our newsletter for latest release information. Our mission is to help the "underdog" small businesses and medium size agencies compete with larger unlimited budget driven corporations. To that end, we welcome even more feedback as we build out HelloWoofy.com into an even more powerful data science driven marketing platform. Best, Arjun Rai, Founder + CEO arjun@hellowoofy.com

Replied November 2019

Sa

Apparel & Fashion, 1 employee

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed July 2021

Makes me want to pull my hair out :(

Right now I'm giving up on trying to figure out Woofy, and I'm just going to pay for the basic plans of Ripl and Later. They seem to give me what I need without all the hiccups.

PROS

I liked what was advertised. I think it has good potential. Since I already paid the very low cost of $49 for a year, I'm just seeing it as an investment if it improves.

CONS

I would like more guidance built in the software for suggestions on what to post. I guess they start giving you that if you have been posting more from the software possibly? Woofy promised a lot in the advertisements, but I feel like it left me doing a lot of things all by myself. Maybe it's just because I'm niche. But I find it a huge waste of time. I'm not sure what I would use it for if I'm deciding I need Ripl and Later and then some other free apps.

David

Health, Wellness and Fitness, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed May 2023

NOt fit for purpose

We've had HelloWoofy for just over a year , and it really is NOT FIT FOR USE AND NO GOOD!The software is awkward to use, the platform is clunky, and the software just doesn't work properly.My posts were not being published to my wordpress site.My website manager informed me this was because they keep changing their IP address so I would have to make my site less secure to be able to post!Finally when I was able to post, none of the formatting was copied across and the images were not published on my site, allowing you to post really terrible looking posts.The posts are all pretty much repetitions of each other as the AI doesn't generate good varied text.Every email to customer service receives a response usually within a day, meaning lots of to'ing and fro'ing before getting a solution to the issues.It feels like this software is a Beta that they should not have released to the public yet, but they are happy to take your money for them to try and sort out their issues in the meantime.

PROS

Good Idea but poorly executed and not fit for purpose

CONS

Unable to post to wordpress as IP address kept changing.Formatting of posts to website was terrible.AI doesn't generate varied text.Customer service response by the next day with limited positive outcomes.

Julie

Cosmetics, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

You need this!

First of all, it does everything, so I don’t need multiple apps to do what I need to do! As I gearing up my social media game, this lets me do it all from one place, and will actually HELP me as I develop content! And again, the developer is extremely responsive to questions! His customer service is the best I have ever experienced! I don’t think he sleeps...

PROS

It is meaty, and they are continually adding features to it. They ask for ideas and feedback as they continue to build! I have been exceptionally impressed with their customer service! For someone like me, who needs a little help, they have been so responsive!

CONS

There is so much in it, that I am sure it will take me a while to get comfortable with all the features! But that is also a good thing, because it offers so much! B

Tanishqua

E-Learning, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2020

Revolution in Making

Amazing. And excited for future features and integrations.

PROS

The way it utilises data points to suggest hashtags and emojis. It's like Jarvis for content makers. You gotta do the fighting yourself, but it will assist you with the process.

CONS

The UI is a bit clunky. But I feel like it'll get refined with time. The features I'm looking for are on the roadmap so that's not an issue. Autosuggest feature could be better because it suggests bizarre words sometimes.

Reasons for switching to Woofy

Value for the price and AI driven platform.

Edgar

Animation, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Love it

The best experience that I ever have with any other company hello Woofy it’s not only the software I use but also a community where I grow my business

PROS

Love it, it’s the best in the market and they support and follow up it’s super good

CONS

Honestly I love everything about this software

Doug

Marketing and Advertising, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2023

As far as I'm concerned this is a con game

Horrible. The software didn't have half the features that any of the competition had and has. I cancelled my account some time ago and still today they are trying to charge my bank card for their annual fee. Thank God my card has expired or I would be being charge for something that i don't even have access to any longer.

PROS

None. It was never up to speed with any of the competition as in there were a boat load of tools out there that did so much more.

CONS

The fact that I actually believed the con. I even invested in the 'AI' technology on their WeFunder page but that's all I've really seen is promotion after promotion of WeFunder and the so called patents they supposedly have.

Troy

Marketing and Advertising, 2-10 employees

Used less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2020

Affordable High Quality Social Media Tool

Customer service is great. They have an amazing Facebook group for support and inspiration.

PROS

The UX/UI of this platform is phenomenal and is great for SMBs and entrepreneurs who need a tool that can serve multiple purposes and make social media management and content creation easier! They are jammed packed full of features and have new ones on that way that no other social media tool has out there. It's easy to use and very intuitive.

CONS

Delayed android app but it's on it's way and should be launching very soon!

Reason for choosing Woofy

Price. Design. Features.

Sarah

Online Media, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed February 2022

Hard pass

After briefly trying - asked for a refund after 24hrs and they are ghosting me.

PROS

Nothing. Did not meet my expectations.

CONS

not user friendly. AI has come a long way recently, however this is not a great example of that. I tried to get a caption for Best day trips in Brisbane. Gave me 2-3 quotes that were not relevant. Hashtags were absolutely pointless - nothing like say, #brisbane or #brisbanedaytrip. Instead #cat and #treepole Like WTF?

Dwaine

Design, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2020

Social Media Tool of the Future

HelloWoofy is a great experience and I believe it's ahead of it's time, while serving as a strong tool for future experiences. This is the new eye glasses for social media content creators and small business.

PROS

HelloWoofy is a great product and I feel in love with the Ai technology of generating recommended hashtags and the emoji data language while displaying trending stories from the web.

CONS

With all the great features of the software, I found the discover options to be very limiting in results, however I do understand they are constantly improving the results and feature.

Reason for choosing Woofy

I chose HelloWoofy because of the Facebook Ad had popped on my Facebook feed and was attracted to the graphics and logo design of the product, Lol! And then I engaged more the amazing content and educational angle it shared.

Sarahmae

Public Relations and Communications, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Time saver, super helpful, amazing customer support!

PROS

Hellowoofy is a huge time saver for me. I'm able to post across multiple platforms very quickly. I love the emoji feature. I especially like the quote pull feature when posting an article. I really like the interface and how available [SENSITIVE CONTENT HIDDEN] is for any help I could need.

CONS

I'm not completely comfortable with every feature of hellowoofy, yet. I'm sure with time and experience I'll be able to get the hang of it!

Nick

Design, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Hello Woofy is bang for your buc!

Overall I’ve had a great experience with this product I would recommend it to anybody who is looking to expand their voice on social media.

PROS

I liked the ease of use and the ability to post to multiple social media accounts at once.

CONS

Sometimes it appears that the analytics doesn’t really represent what the post is getting on its native social media site.

Reason for choosing Woofy

I chose Hella Woofy because of its design and also it’s price. They made social media management easy!

Aalon

Graphic Design, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Social media scheduling made easy

I now have a way to keep up with and organize my content to be distributed to all my platforms. Saves me time and money.

PROS

The AI feature it helps fine popular emojis and keywords.

CONS

I can't say I have anything...Its been a HUGE blessing for me.

Anonymous

1,001-5,000 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed May 2021

Content Creation Made Easy

As someone who is skeptical of AI writing tools, Woofy has been so far so good!

PROS

I'm a blogger who creates lots of content on a weekly basis. I'm hesitant to embrace tools like Woofy because they might put me out of a job someday. The AI tool is fun to play around with and, overall, I have found that Woofy saves me time.

CONS

Woofy is still a new product and I feel like there is still room to grow for them - there are some quirky moments here and there but not enough to dissuade me.

Jeff

Marketing and Advertising, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed February 2022

Potential But Bad Customer Service & Doesn't Support Video

I reached out to HelloWoofy with my initial concerns and they won't get back to me. After a few weeks of getting a few very unhelpful messages from the product creator, I was frustrated. I asked for a refund and he said it was past their refund policy.

PROS

I was excited about managing our social media posts, that team members could be involved, and the help writing posts.

CONS

Customer service and lack of support on video.

Showing 1 - 24 of 24 Reviews