All XOGO Decision Signage Reviews
1-25 of 140 Reviews
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Guillermo
1,001 - 5,000 employees
Used free trial
OVERALL RATING:
5
Reviewed June 2021
Simply and Easy
Andrés
Verified reviewer
Non-Profit Organization Management, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Amazing software
Will definitely be using it in the future. Totally recommended.
PROSEasy to use and user friendly. We like that we can test it on one screen for free. Support is also great.
CONSI think it would be great if they added more plugins.
Vendor Response
Thanks for the review Andrés! We'll have more content widgets coming soon, along with other developments :) In the meantime be sure to check out xogo.io/content for links to content solutions that work with XOGO, like PosterMyWall (designer templates in 16:9) and Seenspire (automated content like news feeds, Instagram and more, delivered right to your XOGO screens).
Replied August 2023
Moulay
Computer & Network Security, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed July 2019
Best for the money
I like it for what I need it It will be better if you can have an advance option for large organization with better pricing
PROSEasy to use once setup right Very basic, if you are doing just pictures and/or videos
CONSScheduling is a must have in digital signage now, also you to be able to customize the view Remote access and control/ configure needed
Reason for choosing XOGO Decision Signage
For this particular job, i choose xogo because it did the job faster and simpler than rise vision
Vendor Response
Hi Moulay, thanks for the review. I wanted to leave a few updates here. The first is that advanced scheduling (I.e. time of day) is already in our backlog and we plan to release it this fall. You also can run remote support software alongside our player app if you want, as our app is available for Windows 10, Android, Chrome and Fire. TV devices. Lastly, we do offer discounted pricing for resellers and end users that plan to deploy 100+ players. Contact us anytime for a quote and we'll be happy to help. Thanks again for using XOGO!
Replied July 2019
Cassidy
Education Management, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
2
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed February 2024
Aggravated
It is easy to set up displays. Easy to incorporate images
CONSWill not stay on. Have changed settings on screens and everything we have been told to do.
Reasons for switching to XOGO Decision Signage
Was supposed to be easier to use for the district.
Evan
Entertainment, 1 employee
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed February 2024
Great device for my needs
Overall great and my team loves the new style updates
PROSI needed a device to keep my team updated with our ever changing schedules and the ease to use for this device is great and easy to update
CONSHard to setup if your changing networks
Reasons for switching to XOGO Decision Signage
Wanted an easy way to update from my phone
Anonymous
201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
3
Reviewed February 2024
A Solid Option for Campus-wide Digital Signage
I'm glad we have XOGO, and it's a definite improvement over the last digital signage system we had. I look forward to more feature updates in the future.
PROSXOGO provides a clean, simple interface that multiple people around campus can use to display messages.
CONSXOGO needs to add stronger scheduling features. Not being able to set a start and end date beyond just the day of the week is very limiting, and it's something many other digital signage companies offer. We have to update every week to accommodate this weakness.
Vendor Response
Thanks for the review! We recently released a feature in XOGO Manager that's called Playlist Planner. It allows you to schedule playlist swaps on a day of your choosing. So now you can set up all of your playlists in advance and schedule them for an entire month, quarter or year! They'll change over automatically on the date you specify. Should be exactly what you're looking for.
Replied February 2024
Mike
Telecommunications, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Great Experience
Great support from a great company. 5 stars
PROSSimple and effective product with great appeal to consumers
CONSI have no complaints at all Great product
Vendor Response
Thanks for the kind review Mike!
Replied February 2024
Steven
Government Administration, 1,001-5,000 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed February 2024
Good product
Overall, the experience has been good with the product.
PROSHow easy it is to use and the live update of content.
CONSDoesn't handle some webpages well. It just hangs the system and a restart is required.
Reasons for switching to XOGO Decision Signage
Cost, not as easy to use and lack of MFA.
Vendor Response
Hi Steven, thanks for the review. Which OS are you running XOGO Player on, where you're having issues with webpages? I would guess that it's Windows - we have a new version coming out next week that improves webpage rendering. We also have single sign-on coming very soon!
Replied February 2024
Eric
Information Technology and Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Great Product, Easy Setup
Great, we plan to expand to more displays in the future.
PROSEasy to setup & easy to change playlist.
CONSHaving to use Microsoft store to get the apps.
Vendor Response
Thanks for the review Eric! BTW if you have any problems with the Microsoft store, we offer OEM versions of the player and manager app via GitHub, and the latest version of XOGO Manager runs in any web browser (visit manager.xogo.io) so you don't need to install an app anymore for that. Thanks again for using XOGO!
Replied February 2024
Abdiel
Furniture, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed February 2024
Best Purchase Ever
The ease of deploying the graphics remotely. We have this deployed to 20 stores, and it is working as a charm.
CONSI don't have any negative reviews about the product at the moment.
Reasons for switching to XOGO Decision Signage
Price was better for XOGO, and the interface was better user friendly.
Vendor Response
Thanks for the nice review Abdiel!
Replied February 2024
Raven
Business Supplies and Equipment, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
This is a must buy product
My overall experience I give it a 10/10 because I am able to move around it well
PROSI love that you can do a lot on it this is a must get with business
CONSI had problem but on I reset it it worked out fine
Vendor Response
Thanks Raven, appreciate the kind review! I'll share it with our team.
Replied February 2024
Crystal
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2018
Bike shop owner . We use XOGO on a 60" screen in our entryway to advertise bikes, our hours, etc.
Super easy to use! Setup only took a few minutes and we can change content whenever we want. We end up cranking out new graphics in photoshop every few weeks in order to advertise new custom-built bikes, seasonal items etc. The screen also draws more people into our shop (we're in a corner of a train station and hard to find).
CONSLooking forward to the Apple iOS version of XOGO Manager but in the meantime Windows works just fine.
Vendor Response
Hi Crystal, Thanks for being our first Capterra review! We are trying out this new mechanism to gather customer feedback. I love seeing all the 5 stars! Thank you for the feedback on functionality! We are intentionally releasing new functionality cautiously to make sure we never sacrifice ease of use. From your review it looks like that strategy is paying off. Most small businesses say XOGO has everything they "need" today. Hopefully you agree with that sentiment. That said, our 24 month feature roadmap is aggressive. You can expect to see some exciting announcements over the next few months. In the interim, be sure to check out "real-time mode", the HTML5 functionality and offline triggers. Once customers familiarize themselves with these features they often find that XOGO has more functionality then others in our space. Please leverage the XOGO support alias. They are amazing and responsive. Thanks again for being our very first Capterra review! Chad Brown | XOGO CEO
Replied June 2018
Christopher
Real Estate, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed March 2021
Love it so far
We're loving this so far. We initially went with a large competitor that is based on a Freemium model. Downloaded their software to design the signage and it was so complicated we move to XOGO in about 5 minutes.
PROSVery easy to use and deploy. Designing the first playlist had a very easy learning curve. Getting it to work on remote devices was a easy as it could get - download the app from the PlayStore or Microsoft App Store, get the device code, enter the code on your main device and boom, you're in business.
CONSWish we could create photo slideshows with motion natively in the app instead of loading a video. Need to be able to force websites to "View As Desktop" on android. We have 1 device that is on Chrome and the websites show up as mobile versions which don't work on large screens.
Reasons for switching to XOGO Decision Signage
The UI for the other product was old and complicated. It offered more granular options, but we're using this for simple displays. XOGO was a perfectly simple solution for us.
Vendor Response
Hi Christopher thanks for the nice review! You'll soon be seeing some additional options for image transitions. If you'd like us to take a look at your URL based content please feel free to drop us a note at support [at] xogo [dot] io and we'll get back to you quickly!
Replied March 2021
Donna
Government Administration, 11-50 employees
Used less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2019
Communication About Your Device's Requirements Needs Improvement
It will be the information center for the staff, once we can get it up and running. Can provide a new review once our XOGO Mini is fully functioning.
PROSAdding photos is easy. Tutorial video needs improvement (slow down, go step by step, etc.). I am hoping it will offer graphics, but won't know until I get it connected.
CONSXOGO did not list the items needed to get connected to the XOGO Mini. We purchased the Mini on Amazon.com. After installing the XOGO Mini and the new TV screen, I discovered that I needed Windows 10, so had to upgrade my computer. Once that was installed, I spent quite a bit of time trying to connect to the XOGO Mini. After a few emails to XOGO tech support, I learned that I needed Bluetooth, which I don't have, and have since ordered. I hope that will be everything, but won't know until the Bluetooth gets here. At this point, unfortunately, my XOGO digital signage setup has been delayed about two weeks, and I cannot give a complete review. Online video tutorial needs more step by step instructions. As it is, it glosses over many of the main points (e.g. how to install the XOGO program, device requirements, what to click on to get to the same screen as in the video, etc.)
Vendor Response
Hi Donna thanks for the review. In addition to our illustrated Getting Started instructions, we do offer lots of shorter, step-by-step tutorials on our YouTube channel at bit.ly/xogotutorials. Let us know if you have any issues; it looks like you have a support ticket filed and are waiting on a Bluetooth dongle for your computer so you can wireless push WiFi settings to your XOGO Mini. We're standing by to assist if needed.
Replied March 2019
Jessica
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Easy, effective display for your office or business
Easy to display what you want on TV screens in our office and customize to what we like. Very easy to use. Like the clean design of the software.
CONSStill figuring out how to put a live website up there. Would be neat if there was a tool to add things to a Library and Playlist at the same time but not really a big issue.
Reason for choosing XOGO Decision Signage
Ease of use, modern technology, customer support
Vendor Response
Thanks for the review Jessica! You'll find instructions for displaying a website at the link below; if you have any trouble just reach out to our support team and they'll be happy to help. https://support.xogo.io/support/solutions/articles/19000105834-how-do-i-add-a-webpage-to-my-xogo-playlist-
Replied January 2020
Stefan
Mechanical or Industrial Engineering, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Employee Information Screen
Perfect for our use case as employee information screen.
PROSPerfect for keeping our employees up to date with company news. Easy to deploy and maintain, free version with full features for one screen.
CONSThere is nothing, that I don't like about this software, in our use case it works perfectly.
Vendor Response
Guten Tag Stefan, thanks for the kind review, we're happy that you're satisfied with our platform! We have some exciting new features coming this year as well. Stay tuned...
Replied January 2023
Alex
Hospitality, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Xogo is a go go!
Elevated my business presentation.
PROSGreat for a novice. I was able to use a softwares called canva to design the content.
CONSSmall learning curve. Took some trial and error to get right
Reason for choosing XOGO Decision Signage
Already had great reviews so I decided to take the plunge
Vendor Response
Thanks for the review Alex! Glad you were able to get XOGO set up in the bakery. Canva is a great option for content, too.
Replied January 2023
Danny
Facilities Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2018
Thank you!
We tried several other supposedly simple solutions. What a frustrating mess. Xogo just worked for us.
PROSWe don’t know anything about technology but needed something easy we could update daily. Perfect for us.
CONSIt would be nice to have a pay once option versus subscription.
Vendor Response
Thanks Danny, so glad to hear that XOGO was easy to set up and use. That's exactly what we designed it for! This makes our day.
Replied December 2018
Brian
Media Production, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed November 2020
Not Just for Menus
Easy to use is important for us. Training users is simple.
PROSEasy to install, deploy, and use. Small footprint and easy to mount.
CONSThe subscription cost seems a bit much, but we swallowed the pill and will give it a year. I expect cheaper will hit the market.
Reason for choosing XOGO Decision Signage
It would arrive the soonest and easy of use. We use the xogo for background branding for our customers and digital signage outside offices to let people know if we are "Recording" so as not to be disturbed. We will create "Welcome" graphics for visiting prospects to add that personal touch.
CARMEN
Real Estate, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed September 2019
Real Estate Advertisment
My clients love seeing videos of houses listed for sale,
PROSI like that i can show realtime houses, and i can update my advertisment daily
CONSit was hard to set up, but i managed to learn fast
Vendor Response
Hi Carmen, thanks for review! Real estate is a really cool use case for realtime mode, so you can interrupt your playlist to flip through listings with your clients. Nice job! We work really hard to make XOGO the world's easiest digital signage platform to set up and use so we would welcome any feedback you may have about the setup process. Did you have any problem finding the PIN code that appears on the player? Feel free to drop us a note at info@xogo.io and let us know how we can make the process even easier. Thanks for using XOGO!
Replied September 2019
Nick
Government Relations, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2023
Good product especially for the cost
The ease of use and cost along with the options that I have for posting messages
CONSThat it goes down on and off and needs to be reset
Vendor Response
Hi Nick, thanks for the review! Sorry to hear that your player device needs to be reset sometimes. Please connect with us at service.xogo.io and we'll try to help you troubleshoot (let us know what kind of player you're using).
Replied August 2023
Trevor
Computer Software, 1 employee
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Great Solution, Great Price
Extremely simple to use and full of great features.
PROSI needed to setup digital signage and XOGO is very simple and inexpensive. Other products don't compare.
CONSI did find it a little difficult to setup at first, however they have excellent instructions and videos on their website.
Fran
Information Technology and Services, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed September 2019
Display quality
It's fairly easy to set up and use. Adding images and creating and enabling them for display works well, although I'd like to be able to upload multiple images at once.
CONSThe quality of the images is extremely pixelated even though we're using hi-res images and an HD TV.
Vendor Response
Hi Fran thanks for the review. Your images and videos should never be pixelated however. Can you tell us what resolution the images were that you uploaded? Please feel free to file a support ticket by emailing support@xogo.io and our team will be happy to help you and make sure that everything appears correctly.
Replied September 2019
Michael
Restaurants, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Great for any food business
Great.
PROSEase of use. The price point. Easy to update and also schedule.
CONSI wish there was an ability to resize the images on the software.
Reason for choosing XOGO Decision Signage
Price and reviews
Vendor Response
Thanks for the nice review Michael. Please keep in touch and let us know what you are thinking as far as resizing images. Although we've decided to avoid competing with companies that are hyper-focused on image and video editing software, we do want to provide some tools which align with our "easiest digital signage on the planet" story. Thanks again!
Replied May 2021
Tom
Retail, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2022
Solid product. Works well for our application
Overall happy with the purchase. Device doing as intended.
PROSReasonably priced product. Once we figured out image sizing it was very easy to use. We swap out images every week. Makes for a striking display in our store.
CONSSomewhat limited number of images but works okay for our needs. Would like the ability to add a second device without having to subscribe for pro service.