The layout is very clear and easy to use. Scheduling is so simple and visually pleasing.

The price of packages is good, but for an extra brand is very high. For me to use an agency package at over £200 is out of budget for a freelancer just starting who needs more than one brand.

Ease of use and navigation. It was easy and fast to get set up and connected to social accounts.

I have experienced some uploading issues but seems to be no different then other platforms

It had all the features that most other social tools have and it has a app with a good user interface.

Only being able to connect 1 facebook profile while not using other social channels.

The support was disappointing for the price. We did like having a single public URL for all clients to use for approvals/review.

We appreciated that there was ae reporting built in and that there was an option to quickly pause all content.

Customer support was awful. They were slow to respond, and once they did, the answer was usually "Sorry, that is not available" or "that is not something that can be done." There were no workarounds, no forwarding to development teams for future updates, and only uncaring, unhelpful responses.

Compared to products like Hootsuite, Zoho Social is much more complete and the way it integrates naturally with CRM and Desk is just very helpful in organizing and measuring everything that needs to happen in Social Media.

The integrations with Social Pages often gets disconnected which leads to several other issues, it's an ongoing issue that once solved it would become a way better product.

I am very thankful that I found this app right when I launched my non profit.

I love being able to schedule multiple posts on all of my social media accounts on various platforms. Even being able to customize an image or video so that it fits within that [platforms guidelines is really cool.

I wish that the SmartQ feature offered more than 1 day of posting

While it hasn't been long, I really enjoy using this product and will continue to do so for a long time. It is crucial to our business.

The ease of setup and use. I found this easy to learn and share with the team.

I haven't found a con yet. I will be adding more brands and using this more going forward though.

Good usability for a small business owner with limited social media / marketing knowledge.

So far, I am still working out how to use it efficiently so would update this at a later date once I have understood all of the features.

easy to setup. easy to integrate. easy to schedule. easy on the pocket. - one word EASY.

the interface has very tiny buttons. it can be a bit larger.

I love how easy it is to setup and use even for an absolute beginner. It's very fast and i can post to multiple platforms easily.

Sometimes the customize button doesn't work and just freezes the page till you refresh.

Amazing

The ability to set recurrent posts and forget about them

That we cant post reels yet. I am sure when this is released it will sky rocket

Zoho Social's interface is designed with user-friendliness in mind. Navigating through the app is a breeze, with its clean and well-organized layout. The menus are logically structured, making it easy to find and access the various features and settings. Whether you're a seasoned marketer or a beginner, you'll appreciate the simplicity and ease of use.

The app's scheduling and publishing capabilities are top-notch. Creating and managing social media posts across multiple platforms is a seamless process. Zoho Social allows you to plan your content calendar, schedule posts in advance, and even collaborate with team members. The ability to preview how posts will appear on different platforms is a great feature, ensuring your content looks its best.

The ease of the platform is key, the process of pulling and scheduling multiple reports in really helpful. The overall UX/UI

having to reset the calendar for every social feed when you switch to pull specific reports

The analytics, it gave me the ability to narrow down my content to target audiences.

I have nothin negative to say about it for now.

A big time saver. (although this review process could use an edit!)

nothing, we love it. nothing, we love it.

Excellent platform to schedule daily posts.

Everything is great!!!!!! I would recommend

Social Media Marketing is the best feature

Price of plans offered by zoho social are subsequently high

Very well designed SMM, easy to use and comprehensive

Can be difficult to integrate different accounts

Very good hoping to see the new updates

The easy to use feature and ease of share

Need to bring in more features in the app and make the mobile app more accessible and offer more stand points

So far I'm really enjoying it. I think it will help with my client's project management efficiency when it comes to the social/marketing calendar and customer service.

Zoho Social is pretty easy to use and it has a lot more features than comparably priced products out there. I tried pretty much every free trial there was for social media management software and Zoho Social was far and away the best in terms of ease of use, features, number of social channels supported, user accounts and pricing. The conversation management feature between all your social platforms is invaluable for managing responses and discussions with followers/customers/potential customers. Being able to see all your channels and conversations in one place, respond to messages, etc. is great. The analytics are very good, too. I actually appreciate that it doesn't heavily focus on ad management because the company I'm using Zoho wants to manage ads separately from customer engagement/service and organic social, and it's one of the features that other platforms push heavily.

The feature for internal discussions about posts is a little weird. It's not as intuitive as I had hoped it would be. It would be nice if you could tag posts that need to be attended to by other team members without starting a discussion about them. It would also be nice if you could edit replies within Zoho. There are some other kinda wonky things that seem to be issues with APIs on the social platforms, so they'd be issues no matter what platform you use (like posting to FB groups from Zoho, you can only post as yourself, not the page that manages the group - but this is a Facebook issue, not a Zoho issue).

I've been kicking the tires of Zoho Social for the past 14 days. I have dived into its many features and compared it to other platforms that I have also been testing out. First, let me say that there are some extremely good platforms out there, but I've chosen to go with Zoho Social for a few reasons. I don't want to make this too long, so I'll just mention the features that won me over: I can grab photo and video content directly from not only Canva, but also Dropbox. As I build up my content library, I will need to store all of this content somewhere, and I already had a Dropbox account so decided to use it for that purpose. Out of the platforms I tested (which was by no means all of them) I found Dropbox integration missing, but Zoho has it. For some reason on other platforms, when I post video content to LinkedIn, a viewer of my post has to click over to the 3rd party platform to watch the video, rather than watching it natively on LI. This issue didn't happen on Facebook, only LI -- but it is not an issue at all with Zoho. Not sure why this happens, but that was not a good feature IMO and was one of the reasons I went with Zoho over another platform. Zoho's UI could be a wee bit better architected - again my opinion - but it is lightyears ahead of another platform that I had been using and came to dislike because it is just too kludgey. In comparison, Zoho's UI is lightyears better -- and it has the advantage that you can keep multiple brands separate from each other

Dropbox and Canva integration, Multiple brands managed separately, analytics on my dashboard, the ability to customize posts per-platform, excellent customer service

The only thing I would improve a bit is the UI/menu options. I found Buffer's UI more intuitive and clear, but Zoho's brand management and scheduling options won out over Buffer

Yes the best. I've been telling all my marketing pals. This is the best platform for such a steal in monthly premium.

Seriously this platform has every feature you could want. I've used hootsuite, bubble, and sprout social. Compared to this platform all of those suck. With zoho you get monitoring, reporting, connections, team, publishing, drafts, you name it. All for a stinking low price compared to other platforms that want to charge you an arm and a leg for mediocre functionality and no team collaboration. Super happy with this platform.

Nothing so far. Haven't found anything.

This makes our social media posting such an easy process and scheduled posts are easily manipulated if last minute changes are required. It has freed up time for the team and made it less stressful.

It is our one stop shop for all our social media interactions and activities! We also love the reporting capabilities too that can be automated to receive regular reports on a number of different metrics. The APP is also easy to use and handy for on the run random posting. Price wise they are very competitive with us getting the functionality of some very expensive programs without the price tag which is great when you are just starting out.

We have only been using Zoho Social to it's fullest for a few weeks so can't think of anything yet!

I carried out a case study of 4 different scheduling apps and Zoho Social was by far the best one. There are plenty of useful integrations to help manage digital marketing campaigns such as analytics, streams, and lead management which are all hugely helpful. The app is dependable and functional, unlike some of the other apps I tested. Highly recommend this product - it has great functions at an affordable price.

The inability to edit images on the scheduling tool would be the cherry on top of Zoho Social. When ensuring content is in the correct format, even just a cropping tool would be really useful. It would also be useful if Zoho Social was compatible with posting Reels, Stories, and Carousels to Instagram, but I appreciate that some of these are down to Instagram's rules.