Open Black Belt is a martial arts school management solution that features online registration, attendance management, rank management and student management functionalities within a suite. The solution is available in both cloud-based and on-premise deployment options.

Open Black Belt enables users to store all student information such as name, age, contact info and attendance records in a central location. The solution features an online payment portal where students can make payments electronically. Users can search for members in the system database and change their contact information. Users can take attendance of members either through admin attendance or through member self-check-in. Self-check-in can be done through a unique ID provided to members. Users can also set up barcodes and swipe cards to log student attendance.

Open Black Belt provides users with reports including charts and graphs to assess the performance of school.

Open Black Belt offers live online support to its customers during business hours. Pricing is per month.



38 Reviews of Open Black Belt

Overall rating

4.29 / 5 stars

Filters:

Showing 1 - 20 of 38 reviews

June 2017

Karra from RMNU California, LLC

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2017

Super fast response and great product

Pros

The ability to list rank. It was great to be able to log attendance so you can see their attendance as a promotion factor.

Cons

Inability to maintain belt progression. I - received blue belt 6/1, 1st stripe was received on 7/1 etc

Response from Open Black Belt of Open Black Belt

Replied June 2017

Thanks for the review

April 2017

Samuel from Capoeira Mandinga Alameda

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

1 of 5

Customer support

3 of 5

Functionality

1 of 5

April 2017

You can run your own martial arts organization without the help of the open black belt service

I run a small Capoeira group. As the director it is very challenging to stay organized, promote my classes, and maintain a high level of quality teaching classes. This service appeared to be a very useful tool to help me in all of these areas. Unfortunately open black belt just allowed to do a bunch of fill in the blanks about my group and my student's. I can organize my group with in a similar fashion using any free spreadsheet program out there. Open black belt could be a lot more effective if it offered some features that could provide new insight into how to organize and improve the various aspects of running a martial arts business.

Response from Open Black Belt of Open Black Belt

Replied April 2017

Hi Samuel We would love to hear your input on how we can make our solution work for you, please feel free to email us at support@openblackbelt.com

April 2017

david from martial arts america

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

April 2017

Open BB for school of 100 students

So far, Open Black Belt has been a positive experience. Most other companies have billing "included" and a much higher price. I don't need billing software, so it would have been a waste to pay more money per month for a feature I'm not using.

Response from Open Black Belt of Open Black Belt

Replied April 2017

Thanks for the review.

April 2017

Rosa from Central Sports

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

April 2017

Helpful for every and any business

I was able to find everything I needed. Capterra saved me countless hours and present their pages clean and easily read. If i had to research the vendors it would have taken me weeks. Instead now I am ahead of my deliverable goal and was able to make an educated decision. I would highly recommend

Pros

information easy to read. organized well. aids in decision making. comparison tool.

Cons

some reviews are lacking

Response from Open Black Belt of Open Black Belt

Replied April 2017

Thanks for the review.

April 2017

Shawn from PInnacle

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

April 2017

Big money saver!!

Huge saving on merchant part, unbelievable rate and pretty easy to use. Many features including mobile app on managing part and fast response when asked thru chat box. But It is still work in progress.

Pros

Huge Saving on merchant part

Cons

Managing part needs improvement

Response from Open Black Belt of Open Black Belt

Replied April 2017

Thanks for the review.

April 2017

Ricardo from Dokidos TKD

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

3 of 5

April 2017

Good experience

The software is a good solution for management innyour martial art school. I would recomend improve in it for manage several schools simultaniously.

Response from Open Black Belt of Open Black Belt

Replied April 2017

Thanks for the review

April 2017

Kyle from Southeast Jeet Kune Do

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

3 of 5

April 2017

Was a great entry level member management option

I enjoyed the simplicity and minimalist design with open black belt. It was incredibly helpful to have a free option to go in and try it out before I purchased anything. I found it easy to add members and programs and communicate with my members. Ultimately, it lacked some functionality in the payment and point of sale areas. To put this in context, the payment options for recurring billing and such were just getting started with openblackbelt while I was a full member so that may have changed now. I had signed up with openblackbelt as I was tired of mindbody online (too many unused options for me) but the payment integration was still in progress and I was not able to wait to get everything worked out. The merchant processor (Signa pay I think) also lacked POS support so ultimately I had to have two separate programs. This simply became too much hassle to deal with on a consistent basis and I found another place that could do both pretty week.. Overall, I was pleased with openblackbelt. I needed something with a integrated POS option and recurring billing support in one spot, and that was something I had to find elsewhere.

Response from Open Black Belt of Open Black Belt

Replied April 2017

Thanks for the review. We are working on making our integration with payment providers a more optimized and seamless experience. Feel free to contact us at support@openblackbelt.com

April 2017

Carlos from Nippon Budo Sosei Kai

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2017

Open Black Belt is just great!

ITs easy, and usefull, your experience will make you feel better than other options! This software is friendly as you!

Response from Open Black Belt of Open Black Belt

Replied April 2017

Thanks for the review.

April 2017

Terri from Empower ATA martial Arts Petaluma

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

3 of 5

April 2017

Great customer service

They are always willing to listen to suggestions and add features that we need for out martial arts studio

Response from Open Black Belt of Open Black Belt

Replied April 2017

Thanks for the review.

March 2017

Mark from Stuart Martial Arts Center

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

March 2017

A Great Product In The Making

As the owner of a dojo that is 30 years old and having many students, I've seen a lot of software. This is one of the better products offering great value to martial arts business owners. Keep up the great work!

Pros

Student tracking.

Cons

More features around multiple styles & ranks would be great.

Response from Open Black Belt of Open Black Belt

Replied April 2017

Thanks for the review.

March 2017

dj from PMCC (4th Watch)

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

2 of 5

Customer support

3 of 5

Functionality

2 of 5

March 2017

Missionary

Easy to use. Love it & very useful. Cant find anything else but that. I utilize it in any way I can.

Response from Open Black Belt of Open Black Belt

Replied March 2017

Thanks for the review

March 2017

Michael from Smart Coach Center

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

2 of 5

Functionality

3 of 5

March 2017

Average student software

I found the software useful and easy to use. However tech support did not address my concerns very well. Many attributes in the software seemed to be lacking, rank updates for example.

Cons

I thought many of the software attributes and reports were not useful as constructed.

Response from Open Black Belt of Open Black Belt

Replied March 2017

Thanks for the review. We would love to hear your ideas on making our solution better suited to your needs. Please feel free to contact us support@openblackbelt.com

March 2017

Christa from East West Karate

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

3 of 5

March 2017

Open Black Belt

We owned a small dojo for about 2 years. I initially signed up for free trials to review many different software platforms. We had about 40-50 students. We've since sold the business to a friend but I found that a lot of the platforms seemed to cater to larger dojos. They were usually out of our price range. I logged into Open Black Belt again to review the options and it looks different when compare dot what I saw 2 years ago. The price seems reasonable and you've added a lot of new features. At the time I was looking for a system that would help me keep track of attendance without manually entering it. I also wanted something that could help me take and track payments. The software as it sits now looks amazing. I ended up keeping track of everything manually but given what you have available at this time I think I would have signed up for the monthly payments. I like that you added a marketing piece as well. I'll pass your info along to the new owners.

March 2017

wayne from mutare teachers college

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2017

goodness of open blackbelt

actually open blackbelt is enjoyable to use and follow.it contains important educational lessons.since l have srarted them am becoming more stronger

March 2017

David from Ward

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

March 2017

More than capable of running a Dojo

I cam across this applicatiobn by chance and although it is not exactly easy to use since the user interface is a bit too techy it is more than capable of running a dojoo. Overall I think in its current version it is worth its score and with a bit more effort it could easily move to 4/5. Thank you for taking your time to build this app.

Pros

Straight forward rationale behind it with good features and performance.

Cons

Poor user interface or rather it should be less techy.

Response from Open Black Belt of Open Black Belt

Replied March 2017

Thanks for the review David. My team would like to hear more about your experience with the OBB interface. Please free to email us at support@openblackbelt.com

March 2017

Kyle from Peaceful Warrior Self Defense

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2017

Excelent, Easy to use software. I love it.

Layed out nicely. Does everthing I need it to do. Does everthing they claim it can do. I always had everything available at a quick glance and/or click.

Pros

Ease of use. Very easy to use, interact with and understand.

Cons

I can't think of any cons. It did exactly what I needed it to do.

Response from Open Black Belt of Open Black Belt

Replied March 2017

Thanks for the review.

March 2017

Terri from Yesha Ministries Tae Keon Do

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

March 2017

Great product for your school

Very easy to use. Great product for your school. Great customer support. Recommend this to all my friends.

Response from Open Black Belt of Open Black Belt

Replied March 2017

Thanks for the review.

March 2017

Karra from RMNU California

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2017

Great Software and service

I was using mind body but it just didn't really fit for our gym. Got a call about this at the perfect time. Not only is it 1/4 of the price but it has better features and the credit processing is way cheaper

Pros

Attendance log

Cons

No mobile app yet.

Response from Open Black Belt of Open Black Belt

Replied March 2017

Thanks for the review.

March 2017

Melinda from Infinity Martial Arts

Review Source: Capterra


Ease-of-use

1 of 5

Value for money

2 of 5

Customer support

1 of 5

Functionality

1 of 5

March 2017

Customer support is lacking

I have tried this software before but features were limited. I attempted to give it another shot. I contacted support twice trying to gain access but no response.

Response from Open Black Belt of Open Black Belt

Replied March 2017

Hi Melinda We are sorry we did not meet your expectations. Please feel free to contact us at support@openblackbelt.com

March 2017

Jackie from Mid-Cities Arnis

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

March 2017

Solid and Simple

If you want a simple, solid martial arts management software, Open Black Belt fits the bill. Not overloaded with too many features you won't use.

Pros

Simple and not over-filled with too many bells and whistles.

Cons

At the time there was no integration with MailChimp.

Response from Open Black Belt of Open Black Belt

Replied March 2017

Thanks for the review Jackie. We would love to hear more about the MailChimp integration feature. Please contact us about this.