The Studio Director is a business management solution designed for small and midsize martial arts, dance and fitness centers. It offers website management, attendance management, point of sale, scheduling and instructor management within a suite. The solution is cloud-based and offers mobile applications for both Android and iOS.

The Studio Director features website design that allows users to create websites using default templates. Websites can also include online booking and online payments.

The solution features email marketing, which allows users to send automated emails to active customers. Users can set up email campaigns for customer acquisition and retention. The inventory management module of the solution helps users manage all their equipment and supplies.

The Studio Director offers online support to all its customers during business hours, and it offers webinars and online videos as a part of its training program. Pricing is per month based on the number of students enrolled.



86 Reviews of The Studio Director

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 86 reviews

November 2018

Edgar from MediaLux Produxiones

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Alot less headaches for Studio Owners and Dance Teachers

Who cares about the looks when running your studio is the main part. When talking to studio owners and dance teachers they tend to realize that running this business is a more difficult task than jumping on stage. This application gives you alot for not a really big fee. Schedules, presentations, costumer relationship (a.k. parents), and even merchandise selling. Whether its online or on your mobile phone, it's always available so you can stay connected and watch your business grow!

Pros

A simple idea behind a big solution... a dance studio owner or director is nowhere near of knowing the big administrative task of persuing their dream of teaching young ones. Alot of funtions for running their business and even taking care of payments and schedules... it even tastes like your running a big school all within this app.

Cons

Design is not their biggest attributes but who cares when everything starts to work together.

September 2018

Meghan from Synergy dance

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

3 of 5

September 2018

Studio Director

Their customer service is excellent, the software is pretty user friendly just would love more ease of online registration and a more updated parent portal.

Pros

I love the costume measuring feature as well as company sizing.

Cons

I don’t like that texting isn’t a package deal it is ala carte.

March 2018

Lauren from Everybody Dance

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

March 2018

Studio Director works well for our non-profit dance program

I appreciate the ability to easily pull student and family account data reports, as well as keep our dance classes and seasons well organized and archived.

Pros

The interface is clean and easy to navigate. There are various options for customizing account pages to suit your needs, for example adding custom fields for information. We utilize the Reports feature daily, which gives easy to use data that's easily transferable to Excel.

Cons

The only snag recently is trying to get families enrolled in the texting feature. I wish there was a way to send texts directly to phones with the family's opt-in code, instead of manually looking it up for each person.

February 2018

Danelle from Alexander Academy of performing Arts

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

Customer service is fantastic. their team is quick to reply, and incredibly patient and informative.

Pros

The program is user friendly, and keeps us organized. I am so thankful for Studio Director.
I mostly use and appreciate the following: the attendance, pro-rating abilities, cancelling classes, keeping track of substitutes, being able to send quick emails is easy, keeping track of who owes, who is in the performances, making charges for fundraisers, late fees is simple, the list goes on.

Cons

I can't print labels by class 1 per family only with students name it it. or sort labels by class to help organize information to be passed out in class. Sometimes the reports are tricky.

January 2018

Judith from Judith Fuge Dance Studios

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

3 of 5

January 2018

Once the system is set up with our classes, it's really easy for me and all our customers to use.

Pros

The layout of classes is neat colourful
And specific. I like the little icons that identify each genre

Cons

I would like a facility for parents to book private lessons and have them charged to
Their account. At the moment I do not know who is having private lessons with which teacher.

January 2018

Kelly from LeRoux School of Dance

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

TSDirector is easy to use, and was my software of choice for communication with CostumeManger.com.

Mobile access for staff and clients

Pros

*Online Enrollment option
*Date Specific Schedule option
*Email Templates
*Email History
*Mobile accessible for staff

Cons

*Online payment SPLITS do not appear on payment detail for the day after they are entered
*inability to make partial payment with Autopay feature
*inability to apply SPLIT payments with Autopay feature
*inability to select ACTIVE, INACTIVE, or PROSPECT for each family/student (which results in paying for inactive students)

December 2017

John from Seattle Gymnastics

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2017

From an owner's standpoint, this is the cream of the crop.

It was the key to our growth from 1,200 to 4,500 +/-.

Pros

Very fast. Accessible by customers on PC or phone via app. Super search capability. Full accounting capability -- can support GAAP, tax, and custom reporting. Fits with QuickBooks. Support extremely responsive and new features appear every two or three months. Has many features competing programs don't have including elaborate skill tracking, inventory and event support. Price capped even with thousands of students in the system. Usage is highly customizable to speed registration work. Exhaustive standard reporting plus support can create custom reports. Most information can be exported to Excel. Can integrate with your web site, too, to show what's available. Useful for every member of the company and customers.

Cons

Can't consolidate accounts over several sites, so customers can end up enrolled in two or three places. Not as cheap as entry-level systems; this is the high end product for knowledgeable users. Doesn't allow API access to your data for customer reporting.

November 2017

Myken from Elizabeth's Dance Dimensions

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2017

Studio Director has made registration & bookkeeping so easy and the customer support is outstanding

Pros

I love the automatic billing and payment plan feature. The performance/recital reports create the recital program eliminating hours of work.

Cons

I wish it would send the payment confirmation emails to the clients and specify what was charged and paid for, for example a private lesson, costume charge.

November 2017

Ada from Boston Rhythmic/Rhythmic Dreams

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

November 2017

Good software, but awkward/not straight forward formatting

Pros

It has features that many softwares dont have, like organizing shows and events, but those features are hard to use, so even though they are there, our club makes our own spreadsheets. Costumer support is great and fast, but its tedious to call in with every question, so mostly we skip over things we dont understand.

Cons

awkward formatting, some features are not easy to use, or figure out. For example, I would love to be able to use the attendance sheets for each child. It would be awesome to be able to click on a child, and then see a LIST of classes they have missed, rather than have to scroll through each month. Then, would be great if we could click on that missed class, and say "schedule a makeup class for this missed class." It is not easy or straight forward to see which missed classes have been made up.

November 2017

Rachel from Sunflower State Dance

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2017

Good experience

Keeps my classes and enrollments organized and customers can access at anytime and pay

Pros

The software is easy to use. My customers can enroll and pay online at anytime. I like the reports for business.

Cons

Not enough options for credit card processing. It is too expensive especially when charged extra by the Studio Director. Wish there was also a way to set up two seasons differently at the same time. Really wish you could put in a minimum credit payment for it to process.

November 2017

Casey from Arts in Motion Dance Academy

Company Size: 2-10 employees

Review Source


Ease-of-use

2 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

November 2017

Full functional, but not easy to use

Pros

Awesome range of features, from class scheduling to automatic billing. Recital planning features are a bonus, too. Plus online registering is a needed feature in this day and age when parents want to be able to do everything online.

Cons

More expensive than other similar programs.
Hard to learn/use - very cumbersome with multiple steps for each task.

October 2017

Leigh from WNC Dance Academy

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2017

Your customer service rep was a great help! She was very informative!

Pros

The system is quite easy to work with. Seems to take all information entered accurately. Also easy to run reports needed.

Cons

Sometimes it is a little hard to find what I am looking for, but now I know to call the customer service if I need to.

October 2017

Kris from Misty's Dance Unlimited

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2017

Function and Service - Studio Director DELIVERS

Pros

Ease of use! Lots of reporting features - I love that I can request new reports and they are usually implemented.

Cons

I wish promo codes would allow users to receive a discount when they enter the code and it could be deducted from the payment due.

September 2017

Debbie from Debbie Felton's Academy of Dance

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2017

Awesome Customer Service

ease of use

Pros

Personalized customer service and user very user friendly. I would highly recommend this software to all studios.

Cons

That I have to hit save changes every time. Still learning the program. We haven't hit too many road blocks yet. We need to learn how to not see other sessions in ledgers.

August 2017

Berry from The Players Centre for Performing Arts

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2017

I had two human error mistakes with setting up the software and my issues were fixed efficiently.

Pros

User friendly navigation and set up. I appreciate the ease of reports and the look of the software.

I've been using the software to set up for an upcoming opening of a new studio my company has started.

August 2017

Keara from Curtain Call Studios

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2017

My overall experience with The Studio Director has been very positive!

Pros

The most outstanding thing about The Studio Director is their customer service. They are thorough, polite, helpful, and knowledgable. I get an email response typically within just a few minutes of asking my questions and the response includes step by step instructions on how to proceed. Their advice is invaluable.

Cons

Being a performing arts studio that offers both group classes and private lessons, my main complaint would be that I have to create 2 different seasons for both. Because of this, I have to do a little extra work when I want to send a group email or offer discounts to students who take classes in both seasons.

August 2017

Elizabeth from Liz's Dance Studio LLC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2017

Customer service is very prompt in answering questions through email.

Pros

The many features it provides. We love the emailing feature from the software. We also love how it keeps everything we provide in one place including inventory.

Cons

The payment ledger can be a bit confusing. We are still learning about the software so we will see what else arises, but so far we love it.

August 2017

Kari from Burlington Dance Company Inc.

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2017

Customer Service is excellent!

Pros

I like that this software has functions for every aspect of my business. Recently, I asked if a certain function was available, and they created this function for me within the day. Totally awesome.

Cons

The tabs are not always self explanatory, but with the excellent customer service, its an easy fix.

July 2017

Jacque from Inspiring Dance

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2017

We love Studio Director and the excellent customer service and ability to customize features.

Pros

Ease of use, web-based, customer service, customizable features. We appreciate how quickly Studio Director staff responds to questions.

Cons

How complicated some customized features are. Inability to quickly add a drop in class for a punch card student.

July 2017

Christina from DancinKids Dance Studio

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2017

The customer service with The Studio Director is outstanding!

Pros

I love the ease of use. I am NOT computer savvy at all, and it is easy for even someone like me to use!

Cons

I haven't found anything I don't like yet! I guess if I could add anything, would be the option to make my own class category icons, something that looks more like my marketing material for various class types. I am looking forward to getting the app soon!