About The Studio Director

The Studio Director is a business management solution designed for small and midsize martial arts, dance and fitness centers. It offers website management, attendance management, point of sale, scheduling and instructor management within a suite. The solution is cloud-based and offers mobile applications for both Android and iOS.

The Studio Director features website design that allows users to create websites using default templates. Websites can also include online booking and online payments.

The solution features email marketing, which allows users to send automated emails to active customers. Users can set up email campaigns for customer acquisition and retention. The inventory management module of the solution helps users manage all their eq...


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Supported Operating System(s):

Web browser (OS agnostic)

89 Reviews of The Studio Director

Average User Ratings

Overall

4.64 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(62)

62

4 stars

(24)

24

3 stars

(2)

2

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 89 results

January 2020

omar from Escuela Nacional de Danza Folklórica

Verified Reviewer

Company Size: 11-50 employees

Industry: Education Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

January 2020

Easy to use class management tool

I am pleasantly satisfied with the functionality that this tool has provided me with, it has allowed me to establish a much more organized work dynamic, where I can carry out the programming of my dance classes and choreographies, according to the student group. In addition to establishing evaluative methodologies for students, so they can through the application see their performance in our classes, so that parents can also monitor the activities that their children do in my classes.

Pros

It is a very robust web platform, which also has a mobile application. It allows the programming and management of classes, instructors, billing, as well as the control and monitoring of students. Additionally, it is very easy to use and to configure since it has a very friendly interface, so it does not require a learning curve, on the other hand it has a very affordable price.

Cons

It works efficiently, I have nothing negative to add, it is a very complete platform and has offered me good results.

February 2017

Rachel from Studio West Dance Academy

Verified Reviewer

Company Size: 11-50 employees

Industry: Performing Arts

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2017

Review of The Studio Director by a Dance Studio Manager

I have worked in many corporate databases, and I have to say that I was pleasantly surprised when I started using The Studio Director. The dance studio I work for had already been using it for quite a few years when I became the studio manager. I was able to figure almost all of our daily functions in less than two days! The software is user-friendly, dynamic, and has great technical support! The staff are always friendly and prompt and have some kind of solution for most of our questions.

Pros

This software is dynamic! It lets us manager our studio store items and sales, our dance classes, seasons, and performances, our online client portal, our families, students, and communication methods - all in one program!

Cons

Setting up seasons can be a little complicated, depending on the various types of class set-ups we may want to offer - in the summer we have multiple 1-week camps, a 7-week session, grouped dance intensives, etc., and all require some real thought to make sure they are set-up correctly for the right dates, charges, and so they make sense to the client in their online registration portal. In addition, there is no good way to pick and choose clients to email out of a group - you can only email the whole group or an individual family, unless you can figure out which clients are which by their email address and delete them individually from the "to" line - which is near impossible!

March 2017

Emily from The Dance Academy of Siagel Productions

Verified Reviewer

Company Size: 2-10 employees

Industry: Performing Arts

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

March 2017

Dance studio with 400 students and several different seasons/programs

I started with The Dance Academy 3 years ago so that is how long i've had studio director. I have a feeling studio director has awesome functionalities and capabilities but my biggest obstacle is that i don't know how to use them and i don't know what i'm not using. For day to day, the software is great. Reliable, relatively user-friendly, and makes registration easy for me. Here are a few areas i think could be improved: -building emails and email campaigns, i know there's a drip campaign feature but i tried and could not figure out how to use it. To pre-program our emails to send automatically would be super helpful -I do not want my clients to be able to click the 'do not send me emails' option upon registration because they end up missing out on important communications from us -i had to manually go through and delete over 1000 families from the system recently, could not believe i couldn't just filter a group via a tag and delete them all in bulk... instead, this took hours and hours of my time -From a customer perspective, registration experience could be easier, better looking, and i want control over the emails a customer receives upon registering. -Would be great if i could automate a customized 'welcome' email as well as an email that automatically goes out to everyone 1 month and one week before class starts to prepare them for class. My main wish would be for a studio director consultant to sit down with me, analyze our current use of the software, listen to everything we do, everything we wish we could do, and then teach us how we could be using the software better, show us things we don't know, and just make sure we are operating as efficiently and effectively as possible with the product. Sort of like a nice, thorough audit of our current usage followed by a tutorial to improve future use.

Pros

The customer service is AMAZING. They alway get back to me fast, are patient and kind, and willing to talk by phone or email any time of the day. I REALLY appreciate this and it is pretty much 60% of why i'd recommend Studio Director.

Cons

It's a bit clunky at times, report pulling should be easier, emails should be better (take a look at mail chimp, THAT is a top notch email software), there are some major inefficiencies i've experienced, I have a feeling i am utilizing maybe 30% the software capabilities so as great as the software may be, there's definitely a lack of awareness/education would like help using it more and better.

June 2017

Kim from Columbia Dance Academy

Verified Reviewer

Company Size: 2-10 employees

Industry: Performing Arts

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2017

Studio Director customer support is top-notch! Timely return of phone calls and emails especially.

Way more for our money, especially in the areas of customer service and access to reports. The recital planning features were extremely helpful and made good use of my time.

Pros

The recital planning features are in-depth and yet very user friendly. Their customer service folks never rush my questions and are always willing to walk me step by step through a new process. The number and types of reports are amazing...they have thought of everything we need before we even knew we needed it! Setting up seasons and classes is very user-friendly as well. But again, Studio Director's Customer Service sets them far above and apart from their competition. They are thorough, yes, but most of all, they are ACCESSIBLE!

Cons

1. There is NO good way to let our families know their account history. All of the option are confusing. The summary does not have enough info, the statements have too much info or too many lines of info that the families don't understand, and the other options are lacking as well. The way the account is set up in the portal is also confusing to many of our families. 2. We need to have more font/bolding/italicizing options for the class/event confirmations. Also, we need less automatic information put in and more access to putting in our own info. Our families were confused by the fact that their class time was in the chart, but their rehearsal time in the notes and at the top of the chart was overlooked because I couldn't make it stand out. 3. The family/EC information on the class rosters should not be centered; it makes them very difficult to read.

June 2016

Amy from Expressions Dance

Verified Reviewer

Company Size: 201-500 employees

Industry: Sports

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

June 2016

Awesome program

Studio Director has been an incredible program. It is easy to use and has helped us be organized. I am continually learning about features that the program includes that have saved me hours of work. I am impressed by the customer service and how quickly they respond to my questions. I also love that your customer service takes feedback and requests from me and other studios and is continually improving to better serve our needs.

Pros

It is easy to use and has helped me improve my communication with my families through emails (including automated emails), event confirmations, etc. I also love the many types of reports I can run and the incredible amounts of information available to me in so many formats.

Cons

I have recently incorporated welcome emails, new student emails, birthday emails, etc (drip campaigns). I would love an option to set up several new student drip campaigns. Specifically, I would like to be able to set up a different email to be automatically sent for each season to new enrollees. I have one set up currently, but have to manually send welcome emails to every other season.