The Studio Director software


84 reviews(4.5/5)
84 reviews(4.5/5)

The Studio Director is a business management solution designed for small and midsize martial arts, dance and fitness centers. It offers website management, attendance management, point of sale, scheduling and instructor management within a suite. The solution is cloud-based and offers mobile applications for both Android and iOS.

The Studio Director features website design that allows users to create websites using default templates. Websites can also include online booking and online payments.

The solution features email marketing, which allows users to send automated emails to active customers. Users can set up email campaigns for customer acquisition and retention. The inventory management module of the solution helps users manage all their equipment and supplies.

The Studio Director offers online support to all its customers during business hours, and it offers webinars and online videos as a part of its training program. Pricing is per month based on the number of students enrolled.

Supported Operating System(s):
Web browser (OS agnostic)

84 Reviews of The Studio Director

Showing 1 - 20 of 84

Start your review of The Studio Director

Click to start
  • Lauren from Everybody Dance

    Number of employees: 11-50 employees

    March 2018

    Studio Director works well for our non-profit dance program

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I appreciate the ability to easily pull student and family account data reports, as well as keep our dance classes and seasons well organized and archived.

    Pros

    The interface is clean and easy to navigate. There are various options for customizing account pages to suit your needs, for example adding custom fields for information. We utilize the Reports feature daily, which gives easy to use data that's easily transferable to Excel.

    Cons

    The only snag recently is trying to get families enrolled in the texting feature. I wish there was a way to send texts directly to phones with the family's opt-in code, instead of manually looking it up for each person.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Danelle from Alexander Academy of performing Arts

    February 2018

    Customer service is fantastic. their team is quick to reply, and incredibly patient and informative.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The program is user friendly, and keeps us organized. I am so thankful for Studio Director.
    I mostly use and appreciate the following: the attendance, pro-rating abilities, cancelling classes, keeping track of substitutes, being able to send quick emails is easy, keeping track of who owes, who is in the performances, making charges for fundraisers, late fees is simple, the list goes on.

    Cons

    I can't print labels by class 1 per family only with students name it it. or sort labels by class to help organize information to be passed out in class. Sometimes the reports are tricky.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Judith from Judith Fuge Dance Studios

    January 2018

    Once the system is set up with our classes, it's really easy for me and all our customers to use.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The layout of classes is neat colourful
    And specific. I like the little icons that identify each genre

    Cons

    I would like a facility for parents to book private lessons and have them charged to
    Their account. At the moment I do not know who is having private lessons with which teacher.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Kelly from LeRoux School of Dance

    Number of employees: 2-10 employees

    January 2018

    TSDirector is easy to use, and was my software of choice for communication with CostumeManger.com.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Mobile access for staff and clients

    Pros

    *Online Enrollment option
    *Date Specific Schedule option
    *Email Templates
    *Email History
    *Mobile accessible for staff

    Cons

    *Online payment SPLITS do not appear on payment detail for the day after they are entered
    *inability to make partial payment with Autopay feature
    *inability to apply SPLIT payments with Autopay feature
    *inability to select ACTIVE, INACTIVE, or PROSPECT for each family/student (which results in paying for inactive students)

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • John from Seattle Gymnastics

    Number of employees: 51-200 employees

    December 2017

    From an owner's standpoint, this is the cream of the crop.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It was the key to our growth from 1,200 to 4,500 +/-.

    Pros

    Very fast. Accessible by customers on PC or phone via app. Super search capability. Full accounting capability -- can support GAAP, tax, and custom reporting. Fits with QuickBooks. Support extremely responsive and new features appear every two or three months. Has many features competing programs don't have including elaborate skill tracking, inventory and event support. Price capped even with thousands of students in the system. Usage is highly customizable to speed registration work. Exhaustive standard reporting plus support can create custom reports. Most information can be exported to Excel. Can integrate with your web site, too, to show what's available. Useful for every member of the company and customers.

    Cons

    Can't consolidate accounts over several sites, so customers can end up enrolled in two or three places. Not as cheap as entry-level systems; this is the high end product for knowledgeable users. Doesn't allow API access to your data for customer reporting.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Myken from Elizabeth's Dance Dimensions

    November 2017

    Studio Director has made registration & bookkeeping so easy and the customer support is outstanding

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love the automatic billing and payment plan feature. The performance/recital reports create the recital program eliminating hours of work.

    Cons

    I wish it would send the payment confirmation emails to the clients and specify what was charged and paid for, for example a private lesson, costume charge.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Ada from Boston Rhythmic/Rhythmic Dreams

    November 2017

    Good software, but awkward/not straight forward formatting

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It has features that many softwares dont have, like organizing shows and events, but those features are hard to use, so even though they are there, our club makes our own spreadsheets. Costumer support is great and fast, but its tedious to call in with every question, so mostly we skip over things we dont understand.

    Cons

    awkward formatting, some features are not easy to use, or figure out. For example, I would love to be able to use the attendance sheets for each child. It would be awesome to be able to click on a child, and then see a LIST of classes they have missed, rather than have to scroll through each month. Then, would be great if we could click on that missed class, and say "schedule a makeup class for this missed class." It is not easy or straight forward to see which missed classes have been made up.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Rachel from Sunflower State Dance

    Number of employees: 2-10 employees

    November 2017

    Good experience

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Keeps my classes and enrollments organized and customers can access at anytime and pay

    Pros

    The software is easy to use. My customers can enroll and pay online at anytime. I like the reports for business.

    Cons

    Not enough options for credit card processing. It is too expensive especially when charged extra by the Studio Director. Wish there was also a way to set up two seasons differently at the same time. Really wish you could put in a minimum credit payment for it to process.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Casey from Arts in Motion Dance Academy

    Specialty: Other

    Number of employees: 2-10 employees

    November 2017

    Full functional, but not easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Awesome range of features, from class scheduling to automatic billing. Recital planning features are a bonus, too. Plus online registering is a needed feature in this day and age when parents want to be able to do everything online.

    Cons

    More expensive than other similar programs.
    Hard to learn/use - very cumbersome with multiple steps for each task.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Leigh from WNC Dance Academy

    October 2017

    Your customer service rep was a great help! She was very informative!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The system is quite easy to work with. Seems to take all information entered accurately. Also easy to run reports needed.

    Cons

    Sometimes it is a little hard to find what I am looking for, but now I know to call the customer service if I need to.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Kris from Misty's Dance Unlimited

    October 2017

    Function and Service - Studio Director DELIVERS

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ease of use! Lots of reporting features - I love that I can request new reports and they are usually implemented.

    Cons

    I wish promo codes would allow users to receive a discount when they enter the code and it could be deducted from the payment due.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Debbie from Debbie Felton's Academy of Dance

    Number of employees: 2-10 employees

    September 2017

    Awesome Customer Service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    ease of use

    Pros

    Personalized customer service and user very user friendly. I would highly recommend this software to all studios.

    Cons

    That I have to hit save changes every time. Still learning the program. We haven't hit too many road blocks yet. We need to learn how to not see other sessions in ledgers.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Berry from The Players Centre for Performing Arts

    Number of employees: 11-50 employees

    August 2017

    I had two human error mistakes with setting up the software and my issues were fixed efficiently.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    User friendly navigation and set up. I appreciate the ease of reports and the look of the software.

    I've been using the software to set up for an upcoming opening of a new studio my company has started.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Keara from Curtain Call Studios

    August 2017

    My overall experience with The Studio Director has been very positive!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The most outstanding thing about The Studio Director is their customer service. They are thorough, polite, helpful, and knowledgable. I get an email response typically within just a few minutes of asking my questions and the response includes step by step instructions on how to proceed. Their advice is invaluable.

    Cons

    Being a performing arts studio that offers both group classes and private lessons, my main complaint would be that I have to create 2 different seasons for both. Because of this, I have to do a little extra work when I want to send a group email or offer discounts to students who take classes in both seasons.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Elizabeth from Liz's Dance Studio LLC

    Number of employees: 2-10 employees

    August 2017

    Customer service is very prompt in answering questions through email.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The many features it provides. We love the emailing feature from the software. We also love how it keeps everything we provide in one place including inventory.

    Cons

    The payment ledger can be a bit confusing. We are still learning about the software so we will see what else arises, but so far we love it.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Kari from Burlington Dance Company Inc.

    August 2017

    Customer Service is excellent!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like that this software has functions for every aspect of my business. Recently, I asked if a certain function was available, and they created this function for me within the day. Totally awesome.

    Cons

    The tabs are not always self explanatory, but with the excellent customer service, its an easy fix.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Jacque from Inspiring Dance

    July 2017

    We love Studio Director and the excellent customer service and ability to customize features.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ease of use, web-based, customer service, customizable features. We appreciate how quickly Studio Director staff responds to questions.

    Cons

    How complicated some customized features are. Inability to quickly add a drop in class for a punch card student.

    Review Source: Capterra
  • Christina from DancinKids Dance Studio

    Number of employees: 2-10 employees

    July 2017

    The customer service with The Studio Director is outstanding!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love the ease of use. I am NOT computer savvy at all, and it is easy for even someone like me to use!

    Cons

    I haven't found anything I don't like yet! I guess if I could add anything, would be the option to make my own class category icons, something that looks more like my marketing material for various class types. I am looking forward to getting the app soon!

    Review Source: Capterra
  • Melissa from The Gabriella Foundation

    Number of employees: 2-10 employees

    July 2017

    I think Studio Director is great!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love the ease of the user interface. It's very intuitive which is helpful when trying to figure out a new feature.

    Cons

    The amount of clicking that needs to be done to upload documents to a profile. I find it could be an easier process.

    Review Source: Capterra
  • Tina from The Gabriella Foundation

    Number of employees: 11-50 employees

    July 2017

    Studio Director is a very helpful tool for our non-profit organization's youth dance program.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Ability to run many reports that assist our program's operations and help us report on numbers and demographics to our funding sector.

    Pros

    The customizable options with informational menus that are easily adjusted using the Admin function.

    Cons

    The reports that we want to pull don't always exist as we need them, so it involves compiling multiple different reports manually. I think it's par for the course with most databases, and it's not a huge problem in our day to day operations.

    Review Source: Capterra
Do you use The Studio Director?Write a Review
In just fifteen minutes, the experts at Software Advice can help you narrow down the right software for your organization. Call us for a Free FastStart Consultation: (844) 687-6771