The Studio Director Software


 

The Studio Director is a business management solution designed for small and midsize martial arts, dance and fitness centers. It offers website management, attendance management, point of sale, scheduling and instructor management within a suite. The solution is cloud-based and offers mobile applications for both Android and iOS.

The Studio Director features website design that allows users to create websites using default templates. Websites can also include online booking and online payments.

The solution features email marketing, which allows users to send automated emails to active customers. Users can set up email campaigns for customer acquisition and retention. The inventory management module of the solution helps users manage all their equipment and supplies.

The Studio Director offers online support to all its customers during business hours, and it offers webinars and online videos as a part of its training program. Pricing is per month based on the number of students enrolled.

 

The Studio Director - Class management
 
  • The Studio Director - Class management
    Class management
  • The Studio Director - Dashboards
    Dashboards
  • The Studio Director - Member management
    Member management
  • The Studio Director - Tablet app
    Tablet app
  • The Studio Director - App sign in
    App sign in
Supported Operating System(s):
Web browser (OS agnostic)

80 Reviews of The Studio Director

 

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Software Advice Reviews (1)
More Reviews (79)

Showing 1-1 of 1

Casey from Arts in Motion Dance Academy
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Full functional, but not easy to use

Ease-of-use

Functionality

Product Quality

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Value for Money

Pros

Awesome range of features, from class scheduling to automatic billing. Recital planning features are a bonus, too. Plus online registering is a needed feature in this day and age when parents want to be able to do everything online.

Cons

More expensive than other similar programs.
Hard to learn/use - very cumbersome with multiple steps for each task.

Review Source
 
 
 
Showing 1-20 of 79

Kelly from LeRoux School of Dance
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

TSDirector is easy to use, and was my software of choice for communication with CostumeManger.com.

Ease-of-use

Functionality

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Value for Money

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Mobile access for staff and clients

Pros

*Online Enrollment option
*Date Specific Schedule option
*Email Templates
*Email History
*Mobile accessible for staff

Cons

*Online payment SPLITS do not appear on payment detail for the day after they are entered
*inability to make partial payment with Autopay feature
*inability to apply SPLIT payments with Autopay feature
*inability to select ACTIVE, INACTIVE, or PROSPECT for each family/student (which results in paying for inactive students)

Review Source: Capterra
 

John from Seattle Gymnastics
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2017

December 2017

From an owner's standpoint, this is the cream of the crop.

Ease-of-use

Functionality

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Value for Money

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It was the key to our growth from 1,200 to 4,500 +/-.

Pros

Very fast. Accessible by customers on PC or phone via app. Super search capability. Full accounting capability -- can support GAAP, tax, and custom reporting. Fits with QuickBooks. Support extremely responsive and new features appear every two or three months. Has many features competing programs don't have including elaborate skill tracking, inventory and event support. Price capped even with thousands of students in the system. Usage is highly customizable to speed registration work. Exhaustive standard reporting plus support can create custom reports. Most information can be exported to Excel. Can integrate with your web site, too, to show what's available. Useful for every member of the company and customers.

Cons

Can't consolidate accounts over several sites, so customers can end up enrolled in two or three places. Not as cheap as entry-level systems; this is the high end product for knowledgeable users. Doesn't allow API access to your data for customer reporting.

Review Source: Capterra
 

Myken from Elizabeth's Dance Dimensions

November 2017

November 2017

Studio Director has made registration & bookkeeping so easy and the customer support is outstanding

Ease-of-use

Functionality

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Pros

I love the automatic billing and payment plan feature. The performance/recital reports create the recital program eliminating hours of work.

Cons

I wish it would send the payment confirmation emails to the clients and specify what was charged and paid for, for example a private lesson, costume charge.

Review Source: Capterra
 

Ada from Boston Rhythmic/Rhythmic Dreams

November 2017

November 2017

Good software, but awkward/not straight forward formatting

Ease-of-use

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Pros

It has features that many softwares dont have, like organizing shows and events, but those features are hard to use, so even though they are there, our club makes our own spreadsheets. Costumer support is great and fast, but its tedious to call in with every question, so mostly we skip over things we dont understand.

Cons

awkward formatting, some features are not easy to use, or figure out. For example, I would love to be able to use the attendance sheets for each child. It would be awesome to be able to click on a child, and then see a LIST of classes they have missed, rather than have to scroll through each month. Then, would be great if we could click on that missed class, and say "schedule a makeup class for this missed class." It is not easy or straight forward to see which missed classes have been made up.

Review Source: Capterra
 

Rachel from Sunflower State Dance
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Good experience

Ease-of-use

Functionality

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Value for Money

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Keeps my classes and enrollments organized and customers can access at anytime and pay

Pros

The software is easy to use. My customers can enroll and pay online at anytime. I like the reports for business.

Cons

Not enough options for credit card processing. It is too expensive especially when charged extra by the Studio Director. Wish there was also a way to set up two seasons differently at the same time. Really wish you could put in a minimum credit payment for it to process.

Review Source: Capterra
 

Leigh from WNC Dance Academy

October 2017

October 2017

Your customer service rep was a great help! She was very informative!

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Pros

The system is quite easy to work with. Seems to take all information entered accurately. Also easy to run reports needed.

Cons

Sometimes it is a little hard to find what I am looking for, but now I know to call the customer service if I need to.

Review Source: Capterra
 

Kris from Misty's Dance Unlimited

October 2017

October 2017

Function and Service - Studio Director DELIVERS

Ease-of-use

Functionality

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Value for Money

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Pros

Ease of use! Lots of reporting features - I love that I can request new reports and they are usually implemented.

Cons

I wish promo codes would allow users to receive a discount when they enter the code and it could be deducted from the payment due.

Review Source: Capterra
 

Debbie from Debbie Felton's Academy of Dance
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Awesome Customer Service

Ease-of-use

Functionality

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Customer Support

Value for Money

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ease of use

Pros

Personalized customer service and user very user friendly. I would highly recommend this software to all studios.

Cons

That I have to hit save changes every time. Still learning the program. We haven't hit too many road blocks yet. We need to learn how to not see other sessions in ledgers.

Review Source: Capterra
 

Berry from The Players Centre for Performing Arts
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

I had two human error mistakes with setting up the software and my issues were fixed efficiently.

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Pros

User friendly navigation and set up. I appreciate the ease of reports and the look of the software.

I've been using the software to set up for an upcoming opening of a new studio my company has started.

Review Source: Capterra
 

Keara from Curtain Call Studios

August 2017

August 2017

My overall experience with The Studio Director has been very positive!

Ease-of-use

Functionality

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Value for Money

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Pros

The most outstanding thing about The Studio Director is their customer service. They are thorough, polite, helpful, and knowledgable. I get an email response typically within just a few minutes of asking my questions and the response includes step by step instructions on how to proceed. Their advice is invaluable.

Cons

Being a performing arts studio that offers both group classes and private lessons, my main complaint would be that I have to create 2 different seasons for both. Because of this, I have to do a little extra work when I want to send a group email or offer discounts to students who take classes in both seasons.

Review Source: Capterra
 

Elizabeth from Liz's Dance Studio LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Customer service is very prompt in answering questions through email.

Ease-of-use

Functionality

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Pros

The many features it provides. We love the emailing feature from the software. We also love how it keeps everything we provide in one place including inventory.

Cons

The payment ledger can be a bit confusing. We are still learning about the software so we will see what else arises, but so far we love it.

Review Source: Capterra
 

Kari from Burlington Dance Company Inc.

August 2017

August 2017

Customer Service is excellent!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

I like that this software has functions for every aspect of my business. Recently, I asked if a certain function was available, and they created this function for me within the day. Totally awesome.

Cons

The tabs are not always self explanatory, but with the excellent customer service, its an easy fix.

Review Source: Capterra
 

Jacque from Inspiring Dance

July 2017

July 2017

We love Studio Director and the excellent customer service and ability to customize features.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Quality
Value for Money
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Pros

Ease of use, web-based, customer service, customizable features. We appreciate how quickly Studio Director staff responds to questions.

Cons

How complicated some customized features are. Inability to quickly add a drop in class for a punch card student.

Review Source: Capterra
 

Christina from DancinKids Dance Studio
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

The customer service with The Studio Director is outstanding!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Pros

I love the ease of use. I am NOT computer savvy at all, and it is easy for even someone like me to use!

Cons

I haven't found anything I don't like yet! I guess if I could add anything, would be the option to make my own class category icons, something that looks more like my marketing material for various class types. I am looking forward to getting the app soon!

Review Source: Capterra
 

Melissa from The Gabriella Foundation
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

I think Studio Director is great!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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Pros

I love the ease of the user interface. It's very intuitive which is helpful when trying to figure out a new feature.

Cons

The amount of clicking that needs to be done to upload documents to a profile. I find it could be an easier process.

Review Source: Capterra
 

Tina from The Gabriella Foundation
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Studio Director is a very helpful tool for our non-profit organization's youth dance program.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Ability to run many reports that assist our program's operations and help us report on numbers and demographics to our funding sector.

Pros

The customizable options with informational menus that are easily adjusted using the Admin function.

Cons

The reports that we want to pull don't always exist as we need them, so it involves compiling multiple different reports manually. I think it's par for the course with most databases, and it's not a huge problem in our day to day operations.

Review Source: Capterra
 

Dan from Craft Cruiser
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Easy to navigate through the program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
Value for Money
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Pros

Information is very accessible, allows for good communication with members. Reports are very helpful with our daily operations.

Cons

Would like to see the ability to change fonts or text colors in notes, etc. Make bold, underline, or italic

Review Source: Capterra
 

Becca from Leap of Faith Arts Ministries

June 2017

June 2017

I really like most of what Studio Director offers!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

I like that improvements are made regularly and that functions keep improving. I get quick email responses from the customer support team.

Cons

The cost is the biggest hang up for me. It's difficult for a small non-profit to keep up with rising costs without losing data (by deleting students.) Many of my parents have a difficult time using SD from a mobile device and I get complaints about that regularly. I would love for SD to integrate with MailChimp. When we use the templates for newsletters, if we take a break and come back to it, the system kicks us out and we have to start all over, would love for that to be auto saved or a setting that allows more time (if my admin is waiting for an answer from me.) I'd love to preschedule emails to go out at a later date as well as the ability to schedule credits to be used at a later date. A more efficient way to schedule private lessons through the software. An easy way to add teachers to emails that are sent out. Customizable evaluations for the teachers to fill out and email to students.

Review Source: Capterra
 

Cindy from The Gabriella Fountation

June 2017

June 2017

It's easy to understand and navigate

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

The detailed family account page. I like how easy it is to navigate between the parents and students information.

Cons

I wish each class had a feature to take attendance all at once for the whole class as oppose to one student account at a time.

Review Source: Capterra

  Response: OnVision Solutions, OnVision Solutions, Inc.

Date: June 2017

June 2017

 

Hi Cindy, If you go to the class page that you are looking to do attendance for all at once, you can choose "Attendance, Make-ups & Drop-ins" in a blue box on the right side of the screen to record attendance for everyone at once instead of going to the student's pages.

 

Kim from Columbia Dance Academy
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Studio Director customer support is top-notch! Timely return of phone calls and emails especially.

Ease-of-use

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Value for Money

Ease-of-use
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Support

Way more for our money, especially in the areas of customer service and access to reports. The recital planning features were extremely helpful and made good use of my time.

Pros

The recital planning features are in-depth and yet very user friendly. Their customer service folks never rush my questions and are always willing to walk me step by step through a new process. The number and types of reports are amazing...they have thought of everything we need before we even knew we needed it! Setting up seasons and classes is very user-friendly as well. But again, Studio Director's Customer Service sets them far above and apart from their competition. They are thorough, yes, but most of all, they are ACCESSIBLE!

Cons

1. There is NO good way to let our families know their account history. All of the option are confusing. The summary does not have enough info, the statements have too much info or too many lines of info that the families don't understand, and the other options are lacking as well. The way the account is set up in the portal is also confusing to many of our families.
2. We need to have more font/bolding/italicizing options for the class/event confirmations. Also, we need less automatic information put in and more access to putting in our own info. Our families were confused by the fact that their class time was in the chart, but their rehearsal time in the notes and at the top of the chart was overlooked because I couldn't make it stand out.
3. The family/EC information on the class rosters should not be centered; it makes them very difficult to read.

Review Source: Capterra
 
 
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