The Studio Director

RATING:

4.6

(96)

About The Studio Director

The Studio Director is a business management solution designed for small and midsize martial arts, dance and fitness centers. It offers website management, attendance management, point of sale, scheduling and instructor management within a suite. The solution is cloud-based and offers mobile applications for both Android and iOS. The Studio Director features website design that allows users to create websites using default templates. Websites can also include online booking and online payments. The solution features email marketing, which allows users to send automated emails to active customers. Users can set up email campaigns for customer acquisition and retention. The inventory management module of the solution helps users manage all their equipment and su...

The Studio Director Pricing

Starting price: 

$39.00 per month

Free trial: 

Available

Free version: 

Not Available

Overview

The Studio Director Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for The Studio Director

1 - 5 of 95 Reviews

Keara

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2017

My overall experience with The Studio Director has been very positive!

PROS

The most outstanding thing about The Studio Director is their customer service. They are thorough, polite, helpful, and knowledgable. I get an email response typically within just a few minutes of asking my questions and the response includes step by step instructions on how to proceed. Their advice is invaluable.

CONS

Being a performing arts studio that offers both group classes and private lessons, my main complaint would be that I have to create 2 different seasons for both. Because of this, I have to do a little extra work when I want to send a group email or offer discounts to students who take classes in both seasons.

Rachel

Performing Arts, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2017

Review of The Studio Director by a Dance Studio Manager

I have worked in many corporate databases, and I have to say that I was pleasantly surprised when I started using The Studio Director. The dance studio I work for had already been using it for quite a few years when I became the studio manager. I was able to figure almost all of our daily functions in less than two days! The software is user-friendly, dynamic, and has great technical support! The staff are always friendly and prompt and have some kind of solution for most of our questions.

PROS

This software is dynamic! It lets us manager our studio store items and sales, our dance classes, seasons, and performances, our online client portal, our families, students, and communication methods - all in one program!

CONS

Setting up seasons can be a little complicated, depending on the various types of class set-ups we may want to offer - in the summer we have multiple 1-week camps, a 7-week session, grouped dance intensives, etc., and all require some real thought to make sure they are set-up correctly for the right dates, charges, and so they make sense to the client in their online registration portal. In addition, there is no good way to pick and choose clients to email out of a group - you can only email the whole group or an individual family, unless you can figure out which clients are which by their email address and delete them individually from the "to" line - which is near impossible!

Audra

Performing Arts, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

4

Reviewed March 2022

Needs updates

I like the pre-approval feature and the online store feature. However, attendance tracking for faculty is not efficient. A staff portal with attendance and skill tracking would be a huge improvement. Allowing parents to schedule make-ups would be great as well. The event management is also time consuming. One window to drag and drop classes into an event would be preferred over constantly going back and forth between windows to add performances for classes and adding classes to an event.

PROS

The pre-approval feature makes registering for the next season so easy for parents. They don't have to search through all class offerings to find the classes they should sign up for.

CONS

I feel like I constantly have to switch between windows to do things. It is very hard for staff to quickly take attendance for their class.

Reasons for switching to The Studio Director

I work for one studio where we use Jackrabbit and another that uses Studio Director.

John

Education Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2017

From an owner's standpoint, this is the cream of the crop.

It was the key to our growth from 1,200 to 4,500 +/-.

PROS

Very fast. Accessible by customers on PC or phone via app. Super search capability. Full accounting capability -- can support GAAP, tax, and custom reporting. Fits with QuickBooks. Support extremely responsive and new features appear every two or three months. Has many features competing programs don't have including elaborate skill tracking, inventory and event support. Price capped even with thousands of students in the system. Usage is highly customizable to speed registration work. Exhaustive standard reporting plus support can create custom reports. Most information can be exported to Excel. Can integrate with your web site, too, to show what's available. Useful for every member of the company and customers.

CONS

Can't consolidate accounts over several sites, so customers can end up enrolled in two or three places. Not as cheap as entry-level systems; this is the high end product for knowledgeable users. Doesn't allow API access to your data for customer reporting.

Danelle

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

Customer service is fantastic. their team is quick to reply, and incredibly patient and informative.

PROS

The program is user friendly, and keeps us organized. I am so thankful for Studio Director. I mostly use and appreciate the following: the attendance, pro-rating abilities, cancelling classes, keeping track of substitutes, being able to send quick emails is easy, keeping track of who owes, who is in the performances, making charges for fundraisers, late fees is simple, the list goes on.

CONS

I can't print labels by class 1 per family only with students name it it. or sort labels by class to help organize information to be passed out in class. Sometimes the reports are tricky.