Overall, Medics is a great software with many qualities. My support team is awesome and will respond ASAP.

Once your learn how to use the reports it is very helpful. Scheduling is very easy. I would like to see account notes that pop up not be able to bypass if it isn't corrected.

I would like to see account notes that pop up not be able to bypass unless corrected at time of check in. Also in the Reports I would like to see them simplified more.

Overall experience thus far has been a good one.

Using the workflow/worklist is an important part of us daily. It helps keep track of day to day patient flow. The transitioning from the old to the new went rather smoothly.

The remittance reports should be more detailed. I do find on several of the remittance advices I have to go to the actual insurance pull the EOB to get more detailed information as to why a patients claim was denied.

Overall, the process has been very positive.

Excellent training. Setup and installation was handled well.

Installation on workstation requires installing an old version of the software and then performing an upgrade. Connection preferences are user based instead of machine based.

Great experience overall

Functionality and customization are some of the key features and functions

Some features could be improved, like online form completion and check in. Would like to see an end to end patient intake forms completion that works easily.

Our billing, our scheduling and reports are all in one program, a program that is easy to use and understand, and if we do not know how to do something, I just call support and within a reasonable time frame, they call back and walk me thru the process.

What I love about this program is how user friendly it is, even a not so computer literate user can easy learn to use this program.

Some reports are do not provide us with what this particular practice needs, but I am aware that the programmers can customize it if we choose to.

Reliable software with excellent uptime. Good comprehensive feature set. Great telephone tech support.

We've been using Medics software since we took over this medical office in 2003. The previous business [SENSITIVE CONTENT HIDDEN] started using Medics in the 1990's. It's solid software for practice management, patient scheduling, EHR, insurance billing, RIS workflow, and report transcription. New products and features are continually developed to enhance the product. Tech support is knowledgeable and responsive. Integrating with a 3rd party PACS has been smooth.

Medics software needs to installed on each user's computer. I wish there was a web based version of Medics which doesn't require client software to be installed. I heard a web based version is coming soon.

OVERALL MAKES OUR PRACTICE RUN SMOOTHLY AND WITH LESS MISTAKES THAN USING PAPER CHARTS. ALL THE FEATURES WE HAVE CAME ACROSS HAS BETTER OUR PRACTICE SUBSTANTIALLY.

VERY USER FRIENDLY AND MAKES OPERATIONS RUN SMOOTHLY WITH THE WORKFLOW

REPORT COULD BE A LITTLE MORE SIMPLIFIED

Easy to schedule & reschedule patients, user friendly

Everything is great, no issues with this software

1. the ease of use 2. the flexibility to do a task multiple ways depending upon the user. 3. the software can be customized to help your practice 4. the number of practice reports that are available is fantastic 5. the support staff are friendly, pleasant and extremely helpful should an issue arise 6. the company stands behind their product

Overall the software is great. However i feel that the mammo tracking module can be improved.

My overall experience with MedicsRIS has been great. The team reaches out to see how we are doing, and ask if there's any needs that we have.

Customer Support is top notch. The support team provides a quick response to our needs. They go above and beyond. They offer tips as well. We have some turn around so there are times we need to reach out for help. They are professional and patient as well.

I can not think of what I like least about this software at this time.

The ability to schedule for multiple sites and track the same patient no matter which site they go to. It also saves time on reporting back to referring physicians. The reports auto-send which saves time and energy for staff to do other things.

This is the best (by far) software to compliment your imaging center. From scheduling a patient to preparing reports for volume and keeping track of referrals. It does it all.

We really haven't any negative feedback from staff. There is not much to dislike!

THE STAFF OF ADS ARE ALL KNOWLEDGEBLE, FRIENDLY, PLEASANT TO WORK WITH . USELY RETURNED PHONE CALLS PROMPTLY. I HAVE BEEN WORKING WITH THIS SOFTWARE FOR OVER TWENTY-FIVE YEARS AND HAVE NO COMPLAINTS, I USELY REFER ADS TO OTHERS MEDICAL FACILITY

THE SOFTWARE IS EASY TO NAVIGATE THROUGT THE SYSTEM, IT IS USER FRIENDLY

AT THIS POINT I HAVE NOT HAD ANY PROBLEM WITH THE SOFTWARE

Reports generated by the system are beneficial.

MedicsRIS is a very user friendly platform. There are many features within this system that supports both the operations side of the practice as well as the management side. Very easy to train new staff on the system.

Takes a few extra steps to get tasks completed but overall not bad.

MEDICS RIS IS A GREAT PRODUCT, THE SUPPORT TEAMS ARE ALWAYS THERE TO HELP WITH PATIENCE AND UNDERSTANDING.

COMMUNICATION AND TECHNICAL SUPPORT ARE A PLUS.

ADDING ACCIDENT AND INJURY DATES NEEDS TO BE SIMPLIFIED

Easy to use. The reports functions are helpful.

Integration with the PACS and transcription system can be difficult initially to set up.

We like the people

it was a standalone buy not integrated because older software from another system was antiquated.

some of the installation was confusing because of a lack of product people on site around time of pandemic