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MediTouch EHR Software

NextGen Healthcare offers MediTouch EHR and MediTouch PM, a suite of electronic health records and practice management tools that were designed to be web-based and offer a touchscreen user interface. The EHR offers charting, problem... Read More
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Praxis EMR

Praxis is an electronic health record (EHR) platform that offers both web-based and on-premise deployment. The Praxis EHR system is template-free, instead utilizing artificial intelligence (AI) that learns the way each physician operates... Read More
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MedicsDocAssistant by Advanced Data Systems

MedicsDocAssistant is an electronic health recording (EHR) solution certified by ICSA labs for stage 2 Meaningful Use program. The system operates in real time allowing physicians to track their MU progress and attest for Medicare... Read More
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Sevocity

Sevocity is a cloud-based medical solution best suited to solo and small group practices seeking an Electronic Health Record (EHR) system. The system was designed to assist users with the documentation and patient care process.  Sevocity... Read More
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drchrono EHR

drchrono EHR is a patient care platform that offers customization at the point of care and on the go. In addition to EHR, drchrono also includes scheduling, billing and patient reminders. It is available on iPad, iPhone and Apple Watch. Healthcare... Read More
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CareCloud Charts

CareCloud Charts is an integrated electronic health recording (EHR) solution offering collective benefits of EMR, practice management and medical billing services. The solution helps physicians to streamline clinical operations and... Read More
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Radekal

Radekal is a medical software solution for small to midsize practices. It is available for deployment both in the cloud and on-premise. Radekal works to automate diagnoses, prescription creation and progress notes. In the system,... Read More
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DocuTAP EMR & PM

DocuTAP is a Web-based electronic medical records (EMR) and practice management system tailored towards the needs of urgent care specialty clinics—including both occupational health and pediatrics—of any size. Founded in 2000,... Read More
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TheraNest

TheraNest is an HIPAA compliant web-based mental health solution used by solo practitioners, large mental health practices, and nonprofit organizations. The solution is suited for therapists, psychologists, psychiatrists, and social... Read More
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Care360

Care360 from Quest Diagnostics is a web-based, best-of-breed EHR solution ideal for ambulatory practices. The solution can also be sold with integrated medical billing and patient scheduling modules. While Care360 can be used across... Read More
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BestNotes

BestNotes is an HIPAA compliant customer relationship management (CRM) and electronic health record (EHR) database system designed for the behavioral health and substance abuse industry. The software merges CRM and EHR tools into a... Read More
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Harmony e/Notes

Harmony e/Notes is an integrated software suite spanning electronic medical records, practice management, billing, and revenue cycle management. The EMR application offers a wide range of functionality including: versatile/customizable... Read More
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CollaborateMD

CollaborateMD is a medical billing and practice management solution that helps practices and billing services of all sizes automate and streamline billing and coding processes. The system was designed to be both comprehensive and user-friendly,... Read More
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PracticeAdmin

PracticeAdmin is a cloud-based practice management and medical billing software solution, providing Software-as-a-Service (SaaS) to billing companies, specialty medical practices and other providers. PracticeAdmin is designed to assist... Read More
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MedEZ

MedEZ is an electronic health record (EHR) and billing suite suitable for most medical facilities, particularly behavioral health centers and substance abuse rehabilitation programs. On-premise and cloud-based deployments are available. MedEZ... Read More
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athenahealth EHR

athenahealth is providing cloud-based services for electronic health records (EHR), revenue cycle management & medical billing, patient engagement, care coordination, and population health management, as well as Epocrates and other... Read More
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eClinicalWorks

eClinicalWorks is an integrated suite of electronic health records (EHR), practice management, patient engagement, tele-visits, population health, care coordination and analytics. On-premise and cloud based deployments are both available. eClinicalWorks... Read More
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MDConnection

MDConnection is a web-based solution for medical practice management. The system serves the needs of small practices consisting of just one physician or a small group of physicians. The core functions include scheduling, medical billing,... Read More
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AllegianceMD

AllegianceMD is a cloud-based medical software system that is designed to serve the needs of small and midsize practices, as well as ambulatory surgery centers. The solution includes practice management functionality for billing and... Read More
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ChiroTouch

A fully certified solution specific to the chiropractic industry, ChiroTouch offers electronic health records (EHR) and practice management applications. With the latest release of version 6.0, ChiroTouch has received complete 2014... Read More
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CAM by Celerity

Celerity’s CAM solution is an integrated clinical, financial and administrative system for behavioral health specialists. The solution was originally designed for chemical dependency treatment specialists and is especially strong... Read More
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gMed

gMed’s gGastro product is specialty-focused electronic health record (EHR) system that is completely scalable and available either through the cloud or using an on-site server. The company concentrates on creating specialty specific... Read More
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Centricity

Centricity Practice Solution is an integrated system for clinical and financial management in medical organizations. The system offers a comprehensive suite of functionality for practice administration and electronic medical records... Read More
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NueMD

NueMD offers a comprehensive suite of software and services for practices of all sizes. NueMD is an integrated appointment scheduling, practice management/medical billing, electronic health recording, and medical billing solution. NueMD... Read More
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MedicsRIS

MedicsRIS is a comprehensive RIS designed for radiology/imaging practices of every size and scope. In use by hundreds of practices, MedicRIS can help manage the needs of any radiology practice with its full array of features and capabilities. The... Read More
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MedicsPremier by Advanced Data Systems

MedicsPremier is a practice management software that helps in processing EDI transactions. MedicsPremier EDI allows for automated reconciliation of EOBs (ERAs) and insurance verification, which can be processed in batch mode by appointment... Read More
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Qualifacts CareLogic Enterprise

CareLogic Enterprise by Qualifacts Systems is an integrated suite of electronic health records (EHR), billing, and scheduling applications designed specifically for behavioral healthcare organizations with 20 or more users. The system... Read More
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Netsmart myAvatar Suite

Netsmart’s myAvatar Suite is an industry leader in enterprise behavioral health software. The comprehensive electronic medical records (EMR) and practice management (PM) suite is used by all types of behavioral health organizations,... Read More
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Quest National Services

Quest is a web-based claim filing and medical billing system designed to provide a cost-effective solution for physicians in a variety of specialties, including cardiology, nephrology, neurology, and more. By outsourcing billing and... Read More
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Agility

AgilityOM, Net Health's occupational medicine electronic health record (EHR) system, offers configurable workflows, billing and management tools suitable for practices of all sizes. Online employer portals allow employers to access... Read More
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AntWorks Healthcare

AntWorks’ suite of healthcare solutions offers clinical, financial and administrative tools suitable for healthcare providers in a variety of specialties. It is suitable for physicians and large group practices and can be installed... Read More
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iKnowMed Generation 2 by McKesson Specialty

iKnowMed Generation 2 is a web-based EHR system built for the needs of oncologists and hematologists. iKnowMed Generation 2 was developed by McKesson Specialty Health in collaboration with more than 200 oncologists who used their... Read More
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CareCloud Practice Management

CareCloud is a modern, cloud-based system with the ease-of-use and low cost of ownership buyers have come to expect from cloud solutions. The system offers comprehensive functionality for appointment scheduling, medical billing, reporting... Read More
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InSync

InSync Healthcare Solutions EMR/PM enables healthcare professionals to provide healthcare that is in compliance with regulatory requirements. This ONC-ATCB certified and CCHIT certified ambulatory EMR and practice management (PM) product... Read More
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MedLedger

MedLedger is an electronic health record (EHR) and practice management system in one, singular software product. MedLedger is developed and supported by Health Data Services (HDS), a company that has focused on meeting the needs of... Read More
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NextGen Healthcare

NextGen offers an integrated suite of electronic health record, practice management, revenue cycle management, clinical content, population health, analytics, HIE/interoperability, and EDI solutions delivered on enterprise, cloud,... Read More
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iPatientCare

iPatientCare helps physician offices, rural health clinics (RHC), and community/federally qualified health centers (CHC/FQHC) with their needs of medical billing and MACRA/MIPS and CPC+ assistance by delivering an integrated cloud-based... Read More
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WebPT

WebPT is a cloud-based electronic medical record (EMR) and practice management solution tailored specifically to rehab therapists. This cloud-based system allows therapists, directors and front-office staff to access medical records... Read More
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Netsmart Insight

Netsmart serves more than 130 Local Public Health organizations across the US, and Insight by Netsmart Technologies combines public health-specific expertise with Netsmart's exceptional support to offer a fully integrated practice... Read More
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EncounterWorks

Unlike many other software solutions that are broken up and sold as independent components, EncounterWorks unifies patient management, practice management and Electronic Health Records into the core of the system. By centralizing all... Read More
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Ultra Charts

Ultracharts is a practice management software from American Medical Software that contains features needed to manage operations of solo practices with a single workstation and the enterprise-level clinics with multiple sites and specialties. The... Read More
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Planetrehab

Planetrehab offers physical and occupational therapists a comprehensive turnkey solution that offers complete practice management and billing and collections. Acting as both a software provider and a billing and collections service,... Read More
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CureMD

CureMD is a certified cloud-based EHR, practice management, patient portal and revenue cycle management. CureMD helps physicians and office staff manage their practice operations. It also helps practices adopt Meaningful Use - driving... Read More
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Compulink

Compulink is a provider of highly customizable, ONC Certified EHR and practice management software for specialty practices. Designed to adapt to a practice's specific needs, the integrated solution offers functionality to support patient... Read More
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CentricityTM

Centricity™ PACS and PACS-IW with Universal Viewer puts clinical insight within reach to help care teams deliver patient results efficiently. It is available in two technologies: a web-based and a zero footprint (ZFP) viewer. Universal... Read More
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Modernizing Medicine's EMA™ EHR System

Modernizing Medicine offers a data-driven EHR system, EMA™. EMA is available for dermatology, ophthalmology, orthopedics, otolaryngology, urology, plastic surgery, pain medicine and gastroenterology practices. The native iPad application... Read More
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RevolutionEHR

RevolutionEHR is a cloud-based electronic health record (EHR) solution built specifically for optometry practices. RevolutionEHR includes a complete EHR, medical billing, patient scheduling, medical accounting and a picture archiving... Read More
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Mercury Medical

Mercury Medical, by CrisSoft, is a practice management solution suitable for a variety of specialties and practices offered on SaaS or On-Site. Mercury Medical enables users to customize the solution with the table-driven interface... Read More
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Azalea Health

Azalea Health offers a collection of medical solutions for a variety of specialties. Providing a cloud-based EHR, practice management software, revenue cycle management, and more, Azalea products bring together a practice's medical... Read More
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myEvolv by Netsmart

myEvolv by Netsmart is an integrated EHR solution that incorporates a robust accounts receivable/accounts payable sub-ledger directly within the system. The software is ideal for community health centers as well as behavioral & mental... Read More
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Buyer's Guide

Medical software includes a wide class of systems that manage the clinical and administrative functions of healthcare organizations. Systems have been tailored to automate just about every healthcare process, including billing, patient scheduling, creating and managing patient records, picture/image archiving, prescribing medication and more.

Patient Dashboard Care Cloud
The Patient Dashboard in CareCloud, a modern, cloud-based system


In this guide we discuss the following:

Common Features of Medical Software
What Type of Buyer Are You?
Benefits of Medical Software
Important Considerations
Recent Events You Should Know About

Common Features of Medical Software

Electronic medical records Electronic medical record (EMR) or electronic health record (EHR) software assists in creating and storing digital patient records. Helps track patient notes, demographics, histories and medications. Features include e-prescribing, SOAP notes, E&M coding advice and more. EMRs may also provide lab integration, device integration, tablet support and voice recognition.
Medical billing Manages the creation of patient statements and submission of claims. Functions include coding, claim scrubbing, eligibility inquiry, electronic claim submission, payment posting and reporting.
Patient scheduling Automates the process of scheduling patient visits. Features include automated follow-ups, text message/phone/email reminders and multi-location support. Typically offered with billing in a practice management suite.
Radiology information systems Manages the operations and workflow of radiology imaging centers. Automates the process of storing, manipulating and distributing patient data and images.
Picture archiving and communications systems Manages the storage and retrieval of DICOM images (X-rays, CAT scans, MRIs etc.). Often used in conjunction with an RIS to execute the radiology workflow efficiently.
Medical accounting Automates accounting procedures for healthcare practices. Functions include A/R, A/P, general ledger, financial reporting and more.

What Type of Buyer Are You?

Most organizations we speak with are researching and evaluating medical software for one or more of the following reasons:

Transitioning from paper charts to digital records. “It’s raining paper” is the common cry we hear from paper-based practices. These buyers want to cut back on paper, improve office efficiency, reduce errors and run a more effective operation overall.

Replacing outdated software. This is a common scenario we hear from buyers. Their current system—whether it be a homegrown system or from a medical software vendor—is out of date and costly to maintain or update. They want a more modern system that is easier to use, meets federal requirements (e.g., ONC-ATCB certification) or that meets feature/functional needs.

Combining applications into an integrated suite. In many cases these practices have a hodgepodge of disparate applications, and as a result, find themselves doing double data entry and dealing with other inefficient workflows and processes. These organizations invest in integrated medical office management software—that is, integrated EMR, billing and scheduling applications—to centralize all information and functions in one place.

Implementing best-of-breed applications. Conversely, these buyers are focused on applications to address a specific need. Most often, buyers in this category are looking for a stand-alone billing, EMR, RIS or PACS system.

Pursuing federal incentives. We’re three years into the HITECH Act, and many physicians are replacing their EHR or purchasing one for the first time to meet federal requirements. In order to qualify for Medicare and Medicaid incentives, physicians—or more accurately, “eligible professionals”—must make “meaningful use” of a certified EHR. Providers have until 2015 to qualify, or they face penalties in the form of decreased reimbursements.

We should note that outpatient and inpatient organizations often have different feature/functional requirements. For example, inpatient care provider centers such as hospitals will require systems to support bed management, UB-04 billing and potentially long-term patient stays. Meanwhile, ambulatory care providers such as primary care physicians and specialists will share common feature requirements to support “walk-in/walk-out” care.

Benefits of Medical Software

The general benefits of any medical system are improved quality of patient care, increased operational efficiency and improved practice profitability. These benefits are created by different applications and impact organizations in different ways.

For example:

  • The automation of back-office operations streamlines administrative tasks associated with patient encounters, which may enable providers to spend more time with patients and hire fewer staff.
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  • More accurate documentation of these encounters and a more organized claims submission process can lead to improved collections.
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  • Automated alerts prompt providers with potential issues or risks, while automated reminders help patients return to the office when necessary, improving quality of care.
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In addition to these general benefits, the major applications found in medical software each provide a host of specific benefits. For example, in 2014 we surveyed physicians about the benefits of electronic health records. They cited “easy access to records,” “more robust/legible records” and “drug interaction alerts” as the top advantages of using an EHR.

Important Considerations

Integrated suite vs. best-of-breed. When selecting a system, buyers will have the choice of implementing different applications for specific tasks, or a complete suite of tools to address all their needs. The key decision that most providers will need to make is whether to implement a standalone electronic medical records (EMR) system or replace an existing practice management system with a complete system. We hear from many buyers facing this decision as practice management systems have been ubiquitous since the 1990s and EMRs are increasing in adoption, primarily due to the HITECH Act.

Software-as-a-Service (SaaS). The trend toward cloud computing is impacting many industries, and healthcare is certainly one of them. Web-based, or SaaS, software offers several advantages such as lower upfront costs, reduced IT and support costs, remote accessibility and more. However, practices in rural settings may not have access to the broadband Internet necessary to efficiently run Web-based software. Moreover, Web-based systems may not support all the feature/functional needs of some practices with unique requirements.

Mobile EHR Software. Going hand-in-hand with SaaS, healthcare providers are finding themselves increasingly on the go and accessing systems from multiple offices, home and mobile devices. Tablet (e.g., iPad) and smartphone support, including iPhones and Android phones, is increasingly common. If you will be accessing your software primarily from a mobile device, we suggest choosing a vendor that has developed a native app for your device, such as MediTouch’s iPad EMR.

ONC-ATCB certification. As most healthcare professionals are aware, the HITECH Act of 2009 requires the use of electronic medical records systems by 2015. Eligible professionals can subsequently qualify for up to $44,000 through the Medicare EHR Incentive Program or up to $63,750 through the Medicaid EHR Incentive Program. To qualify, they will need to demonstrate “meaningful use” of one of the ONC-ATCB certified EMRs.

Recent Events You Should Know About

Epic partners with BI software vendor Tableau. In February 2016, Tableau software announced a “technology agreement” with Epic. This deal gives Epic’s medical software users greater access to analytics tools. For example, any dashboards created on Tableau will be integrated in Epic’s EHR.

Vendor Aprima acquires EHR reseller Healthcare Data Solutions. The deal, which was announced in January 2017, means Aprima will now service Healthcare Data Solutions’ customer base of 300 providers in 125 practices across the U.S.

McKesson plans to buy CoverMyMeds. In January 2017, McKesson Corp. announced it will be paying $1.1 billion for CoverMyMeds, a company that automates the process of prior authorization for pharmacies, providers, drugmakers and payers. The deal is expected to close before July 2018. CoverMyMeds is expected to keep operating as an independent business unit under its current leadership team.