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DrChrono

DrChrono’s iPad and iPhone compatible EHR and medical billing platform allows medical practices and healthcare providers to manage patient intake, patient care, clinical charting, billing and revenue cycle management. It includes ...Read more about DrChrono

4.01 (468 reviews)

390 recommendations

athenaOne

athenahealth, recently ranked #1 by 2023 Best in KLAS for athenaClinials Ambulatory EMR for 11-75 physicians and athenaIDX practice management, provides cloud-based services for electronic health records (EHR), revenue cycle manag...Read more about athenaOne

3.72 (764 reviews)

383 recommendations

RXNT

RXNT’s cloud-based, ONC-certified medical software—Billing, Practice Management, EHR, and more—improves clinical outcomes & revenue cycle management. Simple, transparent pricing includes free setup and training, free data transfer...Read more about RXNT

4.34 (378 reviews)

373 recommendations

AdvancedMD EHR

AdvancedMD is a unified suite of software solutions designed for mental health, physical therapy and medical healthcare organizations and independent physician practices. Features include practice management, electronic health rec...Read more about AdvancedMD EHR

3.59 (434 reviews)

205 recommendations

Kareo Billing

Kareo a Tebra Company offers web-based medical billing and practice management solution used by medical practitioners and physicians across the United States. The system suits small practices and billing companies. With Kareo, pra...Read more about Kareo Billing

4.04 (609 reviews)

174 recommendations

Kareo Clinical

Kareo a Tebra Company offers a Web-based EHR, medical billing, and practice management used by thousands of physicians across the United States. This system suits small practices and billing companies. With Kareo, practices can sc...Read more about Kareo Clinical

3.85 (384 reviews)

138 recommendations

Elation Health

Elation Health is a cloud-based clinically focused electronic health record solution for physicians looking for an ONC-ATCB certified EMR along with patient scheduling, a patient portal, e-prescribing and e-faxing. The solution ca...Read more about Elation Health

4.38 (48 reviews)

134 recommendations

ChartLogic EHR

ChartLogic offers an ambulatory EHR suite that includes electronic medical record, practice management, revenue cycle management, e-prescribing and patient portal. The solution caters to primary care, surgical care and other compl...Read more about ChartLogic EHR

3.96 (60 reviews)

80 recommendations

PatientNow

PatientNow provides comprehensive EMR, practice management, and before & after photo management software in the elective medical industry. Streamline practice operations, improve efficiency, and drive revenue with one vendor partn...Read more about PatientNow

3.95 (165 reviews)

66 recommendations

AestheticsPro

AestheticsPro is a cloud-based, HIPAA compliant medical spa management software solution that offers staff and calendar management along with client management, a point-of-sale and marketing tools within a suite. The staff manage...Read more about AestheticsPro

4.36 (367 reviews)

53 recommendations

Compulink Healthcare Solutions

Compulink Advantage is an all-in-one database EHR solution for specialty practices such as optometry, ophthalmology, orthopaedics, ENT, mental health, podiatry, and more. Available cloud-based or server, Advantage includes smart f...Read more about Compulink Healthcare Solutions

4.04 (279 reviews)

52 recommendations

NextGen Office

NextGen Office is an award-winning, cloud-based, clinical and billing solution designed for smaller, independent practices (≤ 10 providers). This all-in-one, full-service solution includes specialty-specific EHR content, an easy-t...Read more about NextGen Office

4.02 (1239 reviews)

51 recommendations

ModMed

ModMed, also known as Modernizing Medicine®, is an award-winning software company that places doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Services include electronic health...Read more about ModMed

4.28 (154 reviews)

51 recommendations

Envision MedSpa

Envision MedSpa software is a powerful business management solution that assists in every aspect of your practice. This software offers crucial features like electronic treatment records, weight loss tracking, and online patient f...Read more about Envision MedSpa

4.14 (7 reviews)

49 recommendations

Practice EHR

Practice EHR, a medical practice management software, was developed to accommodate the needs of small to mid-size businesses. The platform is customizable to internal medicine practices, chiropractors, physical therapists, family ...Read more about Practice EHR

4.11 (37 reviews)

42 recommendations

DocVilla

DocVilla is a HIPAA-compliant Cloud-based software for medical practices. DocVilla offers integrated EHR (Electronic Health Records), EMR (Electronic Medical Records), Telemedicine, Electronic Prescriptions (eRx), EPCS (Electronic...Read more about DocVilla

No reviews yet

37 recommendations

PrognoCIS

PrognoCIS EHR and PrognoCIS Telemedicine have earned a reputation for fast, flexible individual provider workflow. The software package offers a full suite of highly desirable features and functions. PrognoCIS provides a cloud-bas...Read more about PrognoCIS

4.07 (287 reviews)

33 recommendations

CharmHealth

CharmHealth is a MU certified, cloud-based EHR, Practice Management and Medical Billing solution that helps healthcare organizations ranging from large multi-specialty groups to small independent medical offices function efficient...Read more about CharmHealth

4.39 (116 reviews)

30 recommendations

NewCrop

NewCrop is a comprehensive prescribing software solution that can be used with a wide variety of electronic medical systems. NewCrop is designed to integrate with any EMR or EHR system. NewCrop includes industry-leading functional...Read more about NewCrop

No reviews yet

29 recommendations

zHealth

zHealth is a cloud-based practice management solution that assists chiropractic clinics and practitioners with health center search and patient scheduling. Its key features include calendar management, SOAP note creation, billing ...Read more about zHealth

4.61 (96 reviews)

28 recommendations

Buyers Guide

Last Updated: March 16, 2023

What is Medical Software?

Medical software is a broad term that includes any systems that help manage the clinical and administrative functions of healthcare organizations.

Systems have been tailored to automate just about every healthcare process, including billing, patient scheduling, creating and managing patient records, picture/image archiving, prescribing medication and more.

Patient-Dashboard-Care-Cloud

The Patient Dashboard in CareCloud, a modern, cloud-based system

In this guide we discuss the following:

What is Medical Software?

Common Features of Medical Software

What Type of Buyer Are You?

Benefits of Medical Software

Important Considerations

Popular Medical Software Comparisons

Common features of medical software

Electronic medical records

Electronic medical record (EMR) or electronic health record (EHR) software assists in creating and storing digital patient records. Helps track patient notes, demographics, histories and medications. Features include e-prescribing, SOAP notes, E&M coding advice and more. EMRs may also provide medical lab integration, device integration, tablet support and voice recognition.

Medical billing

Manages the creation of patient statements and submission of claims. Functions include coding, claim scrubbing, eligibility inquiry, electronic claim submission, payment posting and reporting.

Patient scheduling

Automates the process of scheduling patient visits. Features include automated follow-ups, text message/phone/email reminders and multi-location support. Typically offered with billing in a practice management suite.

Radiology information systems

Manages the operations and workflow of radiology imaging centers. Automates the process of storing, manipulating and distributing patient data and images.

Picture archiving and communications systems

Manages the storage and retrieval of DICOM images (X-rays, CAT scans, MRIs etc.). Often used in conjunction with an RIS to execute the radiology workflow efficiently.

Medical accounting

Automates accounting procedures for healthcare practices. Functions include A/R, A/P, general ledger, financial reporting and more.

Clinic management

Combines practice management software and EMR software to handle the business and practitioner sides of a clinic.

Prescription writing

Helps doctors and practices create, print, record and transmit prescriptions by offering a group of dedicated applications and software add-ons.

Patient engagement

Allows doctors to stay in communication with their patients by providing educational resources and improving patient-provider relationships.

Practice analytics

Tracks data for doctors and practices such as patient intake, revenue cycle, reimbursement rates, and other information to help give an understanding of overall operations.

What type of buyer are you?

Most organizations we speak with are researching and evaluating medical software for one or more of the following reasons:

Transitioning from paper charts to digital records. “It’s raining paper” is the common cry we hear from paper-based practices. These buyers want to cut back on paper, improve office efficiency, reduce errors and run a more effective operation overall.

Replacing outdated software. This is a common scenario we hear from buyers. Their current system—whether it be a homegrown system or from a medical software vendor—is out of date and costly to maintain or update. They want a more modern system that is easier to use, meets federal requirements (e.g., ONC-ATCB certification) or that meets feature/functional needs.

Combining applications into an integrated suite. In many cases these practices have a hodgepodge of disparate applications, and as a result, find themselves doing double data entry and dealing with other inefficient workflows and processes. These organizations invest in integrated medical office management software—that is, integrated EMR, billing and scheduling applications—to centralize all information and functions in one place.

Implementing best-of-breed applications. Conversely, these buyers are focused on applications to address a specific need. Most often, buyers in this category are looking for a stand-alone billing, EMR, RIS or PACS system.

Pursuing federal incentives. Thanks to the HITECH Act of 2009, physicians have been replacing their EHRs or purchasing new ones for the first time to meet federal requirements. In order to qualify for Medicare and Medicaid incentives, physicians—or more accurately, “eligible professionals”—must make “meaningful use” of a certified EHR. The law offered incentives for physicians who complied before 2015, but physicians who still aren’t meeting “meaningful use” standards today face penalties in the form of decreased reimbursements.

We should note that outpatient and inpatient organizations often have different feature/functional requirements. For example, inpatient care provider centers such as hospitals will require systems to support bed management, UB-04 billing and potentially long-term patient stays. Meanwhile, ambulatory care providers such as primary care physicians and specialists will share common feature requirements to support “walk-in/walk-out” care.

Practices looking to integrate business intelligence tools into their existing medical solutions might be interested in healthcare BI software

Benefits of medical software

The general benefits of any medical system are improved quality of patient care, increased operational efficiency and improved practice profitability. These benefits are created by different applications and impact organizations in different ways.

For example:

  • The automation of back-office operations streamlines administrative tasks associated with patient encounters, which may enable providers to spend more time with patients and hire fewer staff.

  • More accurate documentation of these encounters and a more organized claims submission process can lead to improved collections.

  • Automated alerts prompt providers with potential issues or risks, while automated reminders help patients return to the office when necessary, improving quality of care.

In addition to these general benefits, the major applications found in medical software each provide a host of specific benefits. For example, in 2014 we surveyed physicians about the benefits of electronic health records. They cited “easy access to records,” “more robust/legible records” and “drug interaction alerts” as the top advantages of using an EHR.

Important considerations

Integrated suite vs. best-of-breed. When selecting a system, buyers will have the choice of implementing different applications for specific tasks, or a complete suite of tools to address all their needs. The key decision that most providers will need to make is whether to implement a standalone electronic medical records (EMR) system or replace an existing practice management system with a complete system. We hear from many buyers facing this decision as practice management systems have been ubiquitous since the 1990s and EMRs are increasing in adoption, primarily due to the HITECH Act.

Software-as-a-Service (SaaS). The trend toward cloud computing is impacting many industries, and healthcare is certainly one of them. Web-based, or SaaS, software offers several advantages such as lower upfront costs, reduced IT and support costs, remote accessibility and more. However, practices in rural settings may not have access to the broadband Internet necessary to efficiently run Web-based software. Moreover, Web-based systems may not support all the feature/functional needs of some practices with unique requirements.

Mobile EHR Software. Going hand-in-hand with SaaS, healthcare providers are finding themselves increasingly on the go and accessing systems from multiple offices, home and mobile devices. Tablet (e.g., iPad) and smartphone support, including iPhones and Android phones, is increasingly common. If you will be accessing your software primarily from a mobile device, we suggest choosing a vendor that has developed a native app for your device, such as MediTouch’s iPad EMR.

ONC-ATCB certification. As most healthcare professionals are aware, the HITECH Act of 2009 requires the use of electronic medical records systems by 2015. Eligible professionals can subsequently qualify for up to $44,000 through the Medicare EHR Incentive Program or up to $63,750 through the Medicaid EHR Incentive Program. To qualify, they will need to demonstrate “meaningful use” of one of the ONC-ATCB certified EMRs.

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