--- title: "AestheticsPro Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of AestheticsPro. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if AestheticsPro is a good fit for you!" source_url: "https://www.softwareadvice.com/medical/aesthetics-pro-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Medical Spa Software](https://www.softwareadvice.com/category/3851-medical-spa/) / [AestheticsPro](https://www.softwareadvice.com/medical/aesthetics-pro-profile/) / AestheticsPro Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/medical/aesthetics-pro-profile/) Reviews [Alternatives](https://www.softwareadvice.com/medical/aesthetics-pro-profile/alternatives/) # AestheticsPro User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 667 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.5/5 - Value for money: 4.3/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 446 reviews (67%) - 4 stars: 141 reviews (21%) - 3 stars: 41 reviews (6%) - 2 stars: 13 reviews (2%) - 1 star: 26 reviews (4%) ### Most mentioned pros - It provides a comprehensive platform that helps manage many aspects of an aesthetic practice, including scheduling, patient records, treatment documentation, communication, and checkout processes. - The platform has many useful features for aesthetics and wellness practices, and it offers a strong foundation for scheduling, charting, memberships, and patient management. - Their Patient Management tools have also helped improve workflow efficiency for our team as we continue to grow our weight loss, regenerative health, and aesthetics services. ### Most mentioned cons - More complex features such as setting up packages and allocating product inventory used as part of a service are less intuitive and require help setting up. - It is difficult to learn all of the services that this EMR offers are not used due to difficulty with use of program. - It’s hard to track referral credits if you run a referral promotion. ## AestheticsPro customer reviews Showing reviews 1-25 of 667 (page 1). ### Solo Practice Price is affordable - Overall rating: 5/5 - Reviewer: Leilani A. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The EMR system is truly wonderful. One of its standout features is the ability to customize it extensively to fit the unique needs of my practice. This customization lets me tailor forms, templates, and workflows, ensuring everything aligns perfectly with how I work. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I appreciate the solo practice pricing and features such as e-records, loyalty points, referrals, and the newly launched reviews. AestheticsPro continues to improve steadily. #### Cons There is nothing I dislike. My only concern is that adding all the features might increase my bill. If I had discovered AestheticsPro before GoDaddy, my experience could have been even better. #### Vendor response Hi Leilani, Thank you for sharing your experience! We’re so glad you’ve found value in our solo practice pricing, customizable EMR, and growing feature set. We appreciate your feedback and will continue working to deliver the best value and experience for practices like yours. – The AP Team Replied August 2026 --- ### Loving It! - Overall rating: 5/5 - Reviewer: Devon O. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered So far, it's wonderful! This software system has a lot of features that our old software did not have and once we get used to using it, it should make our lives easier! Everyone (including [sensitive content hidden]) has been so nice and so helpful. It is greatly appreciated! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really appreciate how thorough and helpful our trainers and reps have been. With every call, we learn another little nugget of information, that we're excited to start using - from patient records management, to before and after pictures. This is going to help us out a lot! #### Cons Since I have to add something here to meet the requirement, I would say the thing we like the least would be that if we go over a certain amount of text messages, we have to pay for an additional text allowance. #### Reasons for choosing AestheticsPro We liked how most of the features that AestheticsPro offered were included in the pricing, rather than all "ala carte" options, where everything would be an additional add-on price. #### Reasons for switching to AestheticsPro We wanted something more geared to our needs, since Practice Manager was more for the medical side of things. #### Vendor response Hi Devon, Thank you for the wonderful review! We’re so glad to hear your training experience has been helpful and that you’re excited to put more of AestheticsPro’s features to use. We appreciate your feedback and look forward to continuing to support your team! – The AP Team Replied August 2026 --- ### We highly recommend AestheticsPro - Overall rating: 5/5 - Reviewer: Hilary S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have had a great experience with AestheticsPro. It is reliable and very easy to use. We have no concerns. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It’s very easy to use. I like that the clients have a portal to communicate and that we can text clients. #### Cons Would still like a text marketing system. Maybe breaking down reports more would be nice however I may just need to retrain myself of those features. #### Vendor response Hi Hilary, Thank you for your kind review and for being a valued AestheticsPro client for more than two years! We’re thrilled to hear that the platform has been reliable, easy to use, and helpful in keeping your team connected with clients. We appreciate your feedback regarding text marketing and reporting enhancements. Input from long-time clients like you plays an important role in helping us prioritize future improvements. Thank you for your continued trust and recommendation; we truly appreciate your partnership! –The AP Team Replied June 2026 --- ### AP doing the most - Overall rating: 4/5 - Reviewer: Victor A. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I’ll give AP a solid 8/10 because of the functionality and ability to let medspa’s who use it do a lot. From ghost feature for picture comparisons to the scheduling and marketing features. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros How you constantly take out time to respond to the tickets and constantly hold webinars to educate us. Also the new UI is way better #### Cons I really wish the UX can be improved tremendously. For example you can’t sign a filled form using the iOS app which I find very sad. #### Reasons for switching to AestheticsPro We made the switch because fresha couldn’t handle client data at the capacity we needed especially comparing before and afters and other key features AP brings #### Vendor response Hi Victor, Thank you for your thoughtful feedback and for being part of the AestheticsPro community. We’re happy to hear you’ve found value in our support team, educational webinars, enhanced user interface, and the broad functionality the platform provides. We also appreciate your feedback regarding the iOS app experience. Insights like yours help guide future improvements as we continue enhancing both our web and mobile platforms. Thank you for your continued partnership and support! –The AP Team Replied June 2026 --- ### First time user - Overall rating: 4/5 - Reviewer: Gretchen C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Neutral so far until I can get it to integrate with my website and I start to see some results, including EMR and ease of booking and rebooking as well as client communications for events. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Unsure, I just had my client list added. I think I will lie it better when it is built out and I can start to see the functionality and use the EMR. #### Cons I could not hear some of the trainers. The training for some aspects was very fast. The tutorials were somewhat unclear as it is quite complicated in function. #### Reasons for choosing AestheticsPro it was recommended by another user, plus the draw of medical records and client communications. #### Reasons for switching to AestheticsPro Professionalism, more functionality, more users --- ### AestheticsPro Review - Overall rating: 5/5 - Reviewer: Esther V. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We absolutely love AestheticsPro! As a small med spa, having a system that keeps everything organized and makes our day-to-day operations easier is so important, and AestheticsPro is a great fit for us. We've had a very positive experience with AestheticsPro and would absolutely recommend it to other med spas and aesthetic practices. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and navigate; Great for keeping client records organized; Saves time with charting/documentation; Great communication and customer support; Regular updates/improvements to the platform. #### Cons There is a learning curve when first getting started. There are so many features that it takes a little time to learn #### Reasons for switching to AestheticsPro AestheticsPro is much easier to use and a better value. #### Vendor response Hi Esther, Thank you for your wonderful review! We’re thrilled to hear AestheticsPro is helping keep your practice organized and running efficiently. We appreciate your kind words about our support team and are committed to continuing to improve the platform. Thank you for your recommendation! – The AP Team Replied August 2026 --- ### Office manager - Overall rating: 5/5 - Reviewer: marissa t. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered its been good still trying to learn all the features and updates but it seems to be user friendly and support is always helpful #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros user friendly and recent updates they are making, the openest to suggestion from the users, helpful webinars #### Cons needs some more features, better reporting, invoices for bank services would be helpful so we can keep track #### Reasons for choosing AestheticsPro for both aesthetic medicine and functional medicine #### Vendor response Hi Marissa, Thank you for your thoughtful review! We’re so glad you’re enjoying the platform, our recent updates, and our webinars. We also appreciate your suggestions around reporting and banking features. Thank you for being part of the AestheticsPro family! – The AP Team Replied August 2026 --- ### Thumbs up for AestheticsPro - Overall rating: 5/5 - Reviewer: Jessica W. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Our overall experience with AestheticsPro has been a very positive experience. The staff is well informed and helpful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The EMR is very user friendly. The customer support has be great so far and the response time from staff is quick. #### Cons We have not encountered an issue with AestheticsPro so far. The staff and EMR are easy to use so we are excited to incorporate it. #### Reasons for choosing AestheticsPro AestheticsPro seemed more user friendly than the other options #### Vendor response Hi Jessica, Thank you for the great review! We’re so glad AestheticsPro has been easy to use and that our support team has made a positive impression. We appreciate you choosing us and look forward to supporting your team as you get fully up and running! - The AP Team Replied September 2026 --- ### Grateful for the professional & personal training! - Overall rating: 5/5 - Reviewer: Twyla G. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Everyone has been professional and patient with me. Very understanding and helpful. All of this is new to me and the software is easy to follow once you get the understanding of the process. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Things are explained simple yet not condescending. Wonderful customer support. I especially appreciate how she went over things I did on my own from the last training. Very helpful. #### Cons I wish I could just attend a class and have a personal guide walking me through everything so I can get it all set up and trained and get started. But ... I also like that I can work around my clients. #### Vendor response Hi Twyla, Thank you for your kind words! We’re so glad our training and support team has helped make the learning process feel comfortable and manageable. We appreciate your feedback and are excited to continue supporting you along the way! - The AP Team Replied September 2026 --- ### Highly Recommend for Aesthetic Professionals - Overall rating: 5/5 - Reviewer: Chanell G. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about AestheticsPro is that it keeps everything I need to run my medspa in one place. From scheduling appointments and managing patient records to charting, consent forms, photos, and payment processing, it helps me stay organized and saves me a lot of time. It has made my daily workflow much more efficient and allows me to focus more on my patients instead of administrative tasks. #### Cons What I like least is that some features have a learning curve, especially when you're first getting started. I would also appreciate more customization options for forms, templates, and automated marketing tools. However, once you become familiar with the platform, it becomes much easier to use. #### Vendor response Hi Chanell, Thank you for taking the time to share your experience! We’re so glad AestheticsPro is helping simplify your day-to-day operations and giving you more time to focus on your patients. We also appreciate your feedback on customization and will continue working to make the platform even better. –The AP Team Replied July 2026 --- ### I trusted the reviews - if you love a system that you need to document the same thing mulptipe time and hope it saves - this is the system for you - Overall rating: 5/5 - Reviewer: Deborah H. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Beyond frustrating. I starred it a 5 so it would be seen. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros It seemed efficient when we first started with it, read all the reviews which were great...that makes you wonder... #### Cons Having to chart the same thing multiple times, the info doesn't save half the time, some days I've charted 3-5 times on the same chart, if you love charting and love to do it muptipe times on the same chart then this is the program for you. In the middle of typing it logs you out 'due to inactivity'! In the middle of typing. Having to ask customer support for the same thing over and over again with no resolve; they would consistently get back to you , without an answer asking about your browser, settings etc even though this was answered every time and set up in the way they asked us to, almost like they were evading an answer as it was rare an issue was ever resolved. They'll then close your ticket if you don't respond in enough time for them, like they expect you to serve them vs them serving you for the service you've paid for. They did a major update, we thought this was going to make it better, unfortunately this didn't fix any of the issues we were consistently had and made for more issues with the functionality of what was previously working. Too many bugs and glitches to name #### Reasons for switching to AestheticsPro Accuro at the time, not sure about now, was not able to handle paid services only direct billing to insurance etc #### Vendor response Hello Deborah, We appreciate your feedback as we continue to grow and improve our software. We are sorry to hear you have been experiencing frustrations in tandem with your business processes. Our team strives to provide consistent communication with troubleshooting and resolution methods. If a screenshare would help address your concerns in real-time, please reach out to our support team to arrange one. They are ready to assist and find a resolution. Your candid feedback is invaluable to us and helps shape our improvements. Thank you. The AP Team Replied January 2025 --- ### Great EMR and overall experience - Overall rating: 5/5 - Reviewer: Daria S. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AestheticsPro has provided an excellent experience for our med spa for nearly one year. The platform is user friendly, which made implementation smooth. Scheduling, charting, consent forms, and payment processing are all integrated in one system, saving us time and reducing errors. We especially love the photo management feature for tracking before and after results, as well as the customizable treatment notes. It has streamlined our workflow, improved organization, and enhanced the overall client experience. Highly recommend for any growing aesthetic practice! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros AestheticsPro has provided an excellent experience for our med spa for nearly one year. The platform is user friendly, which made implementation smooth. Scheduling, charting, consent forms, and payment processing are all integrated in one system, saving us time and reducing errors. We especially love the photo management feature for tracking before and after results, as well as the customizable treatment notes. It has streamlined our workflow, improved organization, and enhanced the overall client experience. Great customer service! #### Cons Unable to have previous settings in new notes for consistency for certain treatment records. Price due to the EMR being most expensive out of the ones we looked into. #### Reasons for choosing AestheticsPro Had creator forms and everything in one easy platform #### Vendor response Hi Daria, Thank you so much for the wonderful review and thoughtful feedback! We're thrilled to hear that AestheticsPro has been a great fit for your med spa and that it’s helping streamline your workflow. We truly appreciate you taking the time to share your experience. -The AP Team Replied March 2026 --- ### I would never use anything else. AP is the best. - Overall rating: 5/5 - Reviewer: Amanda R. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I really love how user friendly AestheticsPro is. It’s really easy to keep track of daily appointments. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros So easy to use !! Everything is so organized. If I ever have a question the support team is so fast to respond and very helpful. #### Cons It’s hard to track referral credits if you run a referral promotion. I wish the credit would automatically pop up when checking the client out instead of them having to tell you. I also wish you could add discounts after generating an invoice in #### Reasons for switching to AestheticsPro Ap is so much better and more organized. Boulevard was a nightmare #### Vendor response Hi Amanda, thank you so much for the amazing feedback! We’re thrilled to hear how easy and organized the platform has been for you, and that our support team has been there when you need them. We also appreciate your suggestions around referral credits and discounts—great insights we’ll share with our team. Thanks for being part of AestheticsPro! – The AP Team Replied April 2026 --- ### Best EHR for MedSpas - Overall rating: 5/5 - Reviewer: Charina Q. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have been using Aesthetics Pro since I started my business 4 years ago and it has always been a great tool for my growing business. I like that they always come up with new features to keep up with the technology but remains to be user friendly. No complicated settings and customer support is always available. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to navigate. User friendly and customer support is always available. You get answers in a timely manner. #### Cons Limited options for POS. I'm using Square and i can't integrate my POS with Aesthetics Pro. I'm hoping Square will be an option for their POS. #### Reasons for choosing AestheticsPro More user friendly, easier to navigate for me and clients. #### Vendor response Hi Charina, Thank you so much for sharing your experience and for being with AestheticsPro for the past four years—we’re thrilled to hear how our platform has supported your growing business! We’re especially glad you find it user-friendly and that our customer support team has been there when you’ve needed timely answers. We appreciate your feedback regarding POS integration. While Square isn’t currently an available option, our team is always exploring ways to expand integrations and improve flexibility for our users. Your input helps guide those decisions, and we’ll be sure to share your request with our product team. Thank you again for your continued trust in AestheticsPro. Wishing you the best in business - The AP Team Replied September 2025 --- ### Excellent Customer Support - Overall rating: 5/5 - Reviewer: Shawna J. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great! I have been with them for almost 4 years now and don't plan on leaving. Very user friendly system. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer support is wonderful! [sensitive content hidden] is always very helpful answering all of my questions and getting back to me in a timely manner #### Cons Nothing stands out. The platform is user friendly and the help desk is always great in responding to inquiries. #### Reasons for choosing AestheticsPro Functionality mostly, but also love the reports that I can run. #### Vendor response Hi Shawna, thank you for your continued trust and support over the years! We’re thrilled to hear our team has been helpful and that the platform is meeting your needs, especially with reporting. We truly appreciate you! – The AP Team Replied April 2026 --- ### [sensitive content hidden] was terrific! - Overall rating: 5/5 - Reviewer: Stefanie W. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. very pleased so far with the system. Only request is being able to toggle between the videos and the system so that us hands-on learners, can be working along with the video. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros very easy to follow [sensitive content hidden] -- he never hesitated to answer any of my questions (Even if I got him off track!) #### Cons Some of the topics were things I had already set up from my first onboarding meeting with [sensitive content hidden]. But it was a good refresher and opened up conversation about other things #### Reasons for choosing AestheticsPro Erin! She was very easy to talk with and really provided great information that helped me make a decision #### Reasons for switching to AestheticsPro ease of use; customer service; forms, integration with website #### Vendor response Hi Stefanie, Thank you for sharing such thoughtful feedback! We’re glad to hear your onboarding experience was clear, supportive, and that our team was able to answer all your questions. It’s wonderful that the refresher sparked new conversations and helped build more confidence with the system. We truly appreciate your suggestion about toggling between training videos and the system — that’s a great idea, especially for hands-on learners, and we’ll be sure to share it with our team. We’re so pleased you chose AestheticsPro and that factors like ease of use, integrations, and customer service made the difference. Welcome again to the AestheticsPro family — we’re excited to continue supporting your success! — The AestheticsPro Team Replied September 2025 --- ### An Extraordinary Team! - Overall rating: 5/5 - Reviewer: Emma C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AP has made this whole process easy-breezy! Everyone has been so prompt to help answer any of my questions and guide me through making this dream a reality for my business! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The one-on-one training has been extraordinary! Each support person I have spoken to has been so pleasant, patient and easy to understand! #### Cons I do not have anything negative to say about AestheticPro! They have made this process incredibly blissful to go through. #### Reasons for switching to AestheticsPro I wanted one spot for more options. A team who could back me up #### Vendor response Hi Emma! Thank you so much for your amazing review! We’re truly thrilled to hear your one-on-one training experience has been so positive. Our team works hard to make sure every client feels supported, confident, and empowered, so it means a lot to know you felt the process was easy and enjoyable. We’re honored to be part of your business journey and we’re always here whenever you need us! Sincerely, The AP Team Replied January 2026 --- ### Easy to Use EMR with Great Customer Support - Overall rating: 4/5 - Reviewer: Jessy R. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AestheticsPro offers a highly user-friendly platform that makes onboarding and training seamless. Their support team is readily available whenever needed, and my experience working with [sensitive content hidden] has been outstanding. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros A very user-friendly system that is easy to navigate, even for those with no prior experience using an EMR system. #### Cons What I liked least is the structure of the online booking system. When a campaign includes a service that requires a deposit, it prompts all patients to enter their card information even if they are not selecting that particular service with the deposit requirement. #### Vendor response Hi Jessy, thank you for your thoughtful review! We’re so glad to hear you’ve found AestheticsPro easy to use and that our support team has made a positive impact. We also appreciate your feedback on the online booking experience, insights like this are incredibly helpful as we continue to refine and improve the platform. Thanks again for sharing your experience! -The AP Team Replied March 2026 --- ### New and improved AP - Overall rating: 5/5 - Reviewer: Kamand S. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. New advances and help icons are very helpful to maneuver around the software. Live help is only a phone call away and agent are very easy to work with #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like Aesthetics pro for our aesthetic software because it is simple. I have worked with more complicated softwares that took so much time to learn. Theu have made some improvements toit that has help a lot. I also think it is a good value for the money #### Cons It is still a basic software but it is growing. I am hoping advancement in the software will come more quickly #### Reasons for switching to AestheticsPro Zenoti was too difficult to use and learn #### Vendor response Thank you, Kamand, for your review! We’re glad to hear that AestheticsPro’s simplicity, value, and recent improvements have made a positive impact on your practice. It’s also wonderful to know that our support team and help resources have been helpful along the way. Thank you for being part of the AestheticsPro community! –The AP Team Replied June 2026 --- ### The Best All in One Software for Aesthetic Practices - Overall rating: 5/5 - Reviewer: Diana S. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. My overall experience has been excellent. It has helped me streamline my practice by keeping scheduling, patient records, inventory, payments, and marketing all in one system. The platform is reliable, easy to use, and continuously improving. I highly recommend it to anyone starting or growing an aesthetics practice because it eliminates the need for multiple separate software subscriptions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros AestheticsPro has everything I need in one place. It combines online booking, EMR, charting, inventory management, payment processing, marketing tools, memberships, packages, and patient communication into a single platform. The pricing is transparent with no hidden fees or surprise charges, which is something I really appreciate. Their customer support is also outstanding, they’re available whenever I need help, and unlike many companies, they don’t overwhelm me with constant sales calls or pressure to upgrade. #### Cons Honestly, I haven’t found any major downsides. Like any software, there is a learning curve at the beginning because it offers so many features, but once you’re familiar with it, it’s very intuitive and saves a lot of time. #### Vendor response Hi Diana, Thank you for your thoughtful review! We’re thrilled to hear AestheticsPro has become your all-in-one solution and that our support team has been there whenever you needed us. We appreciate your recommendation and look forward to continuing to support your practice. –The AP Team Replied July 2026 --- ### Solid, It has more going for it then not. - Overall rating: 4/5 - Reviewer: Sherri K. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Although it is not perfect - the system has enough going for it - that making a change would be painful. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Patient records, charting, record management is its strength. We have no complaints as a records system. The consent forms are great. There seems to be limitless photo record capacity. #### Cons The marketing component needs help. I recently sent a newsletter out to our entire client list, I learned that the system does NOT remove duplicate email addresses, and will send the same email to the same address, say for a husband & spouse that use the same email address. And when you are charged for each email, this is really unfortunate - as we don't NEED it to go to the same one twice! I have had difficulty creating email templates, copy & pasting into a template causes issue with the formatting. Some times when I would make edits, and save them, the system would sometimes save them or it might choose to delete that box....It definitely needs help. #### Vendor response Hi Sherri, Thank you for attending the webinar and sharing your honest feedback. We’re happy to hear you found value in our records management, charting, consent forms, and photo storage capabilities. We also appreciate your suggestions regarding marketing tools and template management. Feedback like yours helps us improve both our platform and training resources. Thank you for taking the time to share your experience! –The AP Team Replied June 2026 --- ### AestheticsPro - A great partner - Overall rating: 5/5 - Reviewer: Carlos H. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The AestheticsPro team has been very supportive and professional, from our first introduction to the software and throughout our 6 months using it so far. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros AestheticsPro helps us provide excellent care for our clients. Our intake process is seamless, and we can document each step of a client's beautiful journey and show them the progression with side-to-side comparison photos. #### Cons We would like more integration with Square, our point-of-sale and scheduling system. Other than that, no issues. #### Reasons for choosing AestheticsPro More robust feature set, more customization #### Vendor response Hi Carlos, thank you for your kind words! We’re so glad AestheticsPro has been a strong partner for your business. We appreciate your feedback on Square integration and will pass it along to our product team as we continue enhancing integrations. – The AP Team Replied March 2026 --- ### Incredible Training Session with [sensitive content hidden] - Overall rating: 5/5 - Reviewer: Emily G. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros [sensitive content hidden] was absolutely incredible with helping us navigate the system. She showed us a lot that we were struggling with. She answered every single question I had promptly and correctly. I will 100% request her for future training sessions. #### Cons I don't like that the support team isn't able to actually physically help, and instead are only able to give instructions. It would be preferred if the support team could actually manually fix the issues. #### Vendor response Hi Emily, Thank you for your wonderful review! We’re so glad to hear that our team member provided an exceptional training experience and helped you feel more confident using the system. We also appreciate your feedback about hands-on support — that’s valuable insight, and we’ll share it with our team as we continue to enhance our service options. Wishing you the best in business - The AP Team Replied October 2025 --- ### BEST EMR FOR AESTHETICS - Overall rating: 5/5 - Reviewer: Ashlyn H. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. easy to reach customer service for assistance. [sensitive content hidden] is AMAZING. Has helped in so many ways in record time #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simple user friendly. We switched to Boulevard for a few weeks and went back to trusty Aesthetics pro #### Cons Everything is great. Having admin privilege gives you all the abilities to make any adjustment and smooth patient on board and check out #### Vendor response Hi Ashlyn, Thank you so much for the fantastic review! We’re thrilled to hear that AestheticsPro has been a great fit for your practice and that our platform and support team have made such a positive impact. It means a lot to know you chose to come back to AP. We truly appreciate your trust and feedback. -The AP Team Replied March 2026 --- ### Satisfied, great EMR - Overall rating: 5/5 - Reviewer: Joanna G. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experience has been great so far. I love the webinars that are offered. I have been able to learn the software through webinars. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great customer support. I also feel it makes scheduling easy for the patient. Aesthetic pro provides good record management and patient records. The EMR has good security and is a great price. This software gives you the ability to have great patient management. #### Cons My experience so far with aesthetics pro has been great at this time. I do not find anything that I do not like. #### Vendor response Hi Joanna, Thank you so much for the great review! We’re glad to hear that AestheticsPro has been a positive experience for your practice and that features like scheduling, patient records, and security are working well for your team. It’s also wonderful to hear that the webinars have been helpful as you continue learning the platform. We truly appreciate you taking the time to share your feedback. -The AP Team Replied March 2026 ## More reviews [Next reviews](https://www.softwareadvice.com/medical/aesthetics-pro-profile/reviews/?page=2) --- AestheticsPro Reviews, Pros and Cons - 2026 Software Advice