--- title: "AestheticsPro Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of AestheticsPro. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if AestheticsPro is a good fit for you!" source_url: "https://www.softwareadvice.com/medical/aesthetics-pro-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Medical Spa Software](https://www.softwareadvice.com/category/3851-medical-spa/) / [AestheticsPro](https://www.softwareadvice.com/medical/aesthetics-pro-profile/) / AestheticsPro Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/medical/aesthetics-pro-profile/) Reviews [Alternatives](https://www.softwareadvice.com/medical/aesthetics-pro-profile/alternatives/) # AestheticsPro User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 675 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.5/5 - Value for money: 4.4/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 451 reviews (67%) - 4 stars: 142 reviews (21%) - 3 stars: 42 reviews (6%) - 2 stars: 14 reviews (2%) - 1 star: 26 reviews (4%) ### Most mentioned pros - It provides a comprehensive platform that helps manage many aspects of an aesthetic practice, including scheduling, patient records, treatment documentation, communication, and checkout processes. - The platform has many useful features for aesthetics and wellness practices, and it offers a strong foundation for scheduling, charting, memberships, and patient management. - Their Patient Management tools have also helped improve workflow efficiency for our team as we continue to grow our weight loss, regenerative health, and aesthetics services. ### Most mentioned cons - More complex features such as setting up packages and allocating product inventory used as part of a service are less intuitive and require help setting up. - It is difficult to learn all of the services that this EMR offers are not used due to difficulty with use of program. - It’s hard to track referral credits if you run a referral promotion. ## AestheticsPro customer reviews Showing reviews 1-25 of 675 (page 1). ### Solo Practice Price is affordable - Overall rating: 5/5 - Reviewer: Leilani A. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The EMR system is truly wonderful. One of its standout features is the ability to customize it extensively to fit the unique needs of my practice. This customization lets me tailor forms, templates, and workflows, ensuring everything aligns perfectly with how I work. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I appreciate the solo practice pricing and features such as e-records, loyalty points, referrals, and the newly launched reviews. AestheticsPro continues to improve steadily. #### Cons There is nothing I dislike. My only concern is that adding all the features might increase my bill. If I had discovered AestheticsPro before GoDaddy, my experience could have been even better. #### Vendor response Hi Leilani, Thank you for sharing your experience! We’re so glad you’ve found value in our solo practice pricing, customizable EMR, and growing feature set. We appreciate your feedback and will continue working to deliver the best value and experience for practices like yours. – The AP Team Replied August 2026 --- ### A Structured, Ever-Growing Software with Great Foundation and Support - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Wonderful! It's always a pleasure especially with their US based support. Positive, helpful and adaptive. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Their support is the most helpful. Anytime you have a support request, enhancement request or general questions, they are always responsive and knowledgeable. If they don't have an immediate answer, they get back to you in a timely manner. It's great that it's HIPPA compliance, and helpful with patient record management. For the price point, the software makes it attractive enough to stay with the company because of their constant innovations. #### Cons It's not the most suitable for general surgical clinics (i.e. hair restoration). Would be nice to have a bit more generalized surgical additional available. The iPad app also has glitches sometimes when it comes to formatting, which can reflect poorly when working with patients or even training our staff. We essentially have to train them on the glitches. #### Reasons for choosing AestheticsPro Price point, others were too complex and the AP team was always willing to work with us on all our needs. Also the sales team was not pushy as other companies which was actually quite nice. #### Vendor response Thank you so much for this thoughtful review! We’re thrilled to hear that our support team has been such a valuable resource and that you’ve enjoyed seeing AestheticsPro continue to grow and evolve. It means a lot to know our team’s responsiveness, ongoing innovation, and willingness to listen have made a difference for your practice. We also truly appreciate your feedback on the mobile experience and opportunities for additional functionality. Feedback like yours helps us continue building a stronger platform for the practices we serve. Thank you for choosing AestheticsPro and for growing with us! – The AP Team Replied September 2026 --- ### We highly recommend AestheticsPro - Overall rating: 5/5 - Reviewer: Hilary S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have had a great experience with AestheticsPro. It is reliable and very easy to use. We have no concerns. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It’s very easy to use. I like that the clients have a portal to communicate and that we can text clients. #### Cons Would still like a text marketing system. Maybe breaking down reports more would be nice however I may just need to retrain myself of those features. #### Vendor response Hi Hilary, Thank you for your kind review and for being a valued AestheticsPro client for more than two years! We’re thrilled to hear that the platform has been reliable, easy to use, and helpful in keeping your team connected with clients. We appreciate your feedback regarding text marketing and reporting enhancements. Input from long-time clients like you plays an important role in helping us prioritize future improvements. Thank you for your continued trust and recommendation; we truly appreciate your partnership! –The AP Team Replied June 2026 --- ### Great Program/Valuable - Overall rating: 5/5 - Reviewer: Kim S. - Verified reviewer: Yes - Industry: Medical Practice - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I’m very pleased with AestheticPro. It gives me the tools I need to manage my patients and practice efficiently while still being user-friendly and affordable. I especially appreciate the straightforward patient management and charting, along with the quality of the customer support. There are always features that can be improved with any software, but for my practice, AestheticPro has been a great fit and a very good value. I would definitely recommend it to other aesthetics and wellness providers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I’ve been very happy with AestheticPro and feel that it offers excellent value for the money, especially for a smaller aesthetics and wellness practice. The system is easy to navigate, and I really like how simple it is to manage and create patient records, document treatments, and complete charting. It keeps everything organized without making the process feel overly complicated or time-consuming. I’ve also had a very positive experience with their customer support. Whenever I’ve had a question or needed help figuring something out, they have been responsive, friendly, and genuinely helpful. That makes a big difference when you’re running a practice and don’t have time to struggle with software. #### Cons The one thing I would change is the additional cost for text messages after 100. Texting has become such an important part of communicating with patients, particularly for appointment reminders and other routine communication, that I wish more texting was included in the monthly subscription rather than being an additional expense. #### Reasons for choosing AestheticsPro Price and value over there companies and it is tailored for med spas #### Reasons for switching to AestheticsPro I switched because of pricing compared to other competitors #### Vendor response Hi Kim, Thank you for such a thoughtful review! We’re so glad AestheticsPro has been a great fit for your practice and that you’re finding value in the patient management, charting, and documentation tools. It’s also wonderful to hear that our support team has made a positive difference when you need a hand. We appreciate your feedback regarding texting as well. Hearing directly from our clients helps us continue improving the experience as practices grow and their needs evolve. Thank you for choosing AestheticsPro and for recommending us to other aesthetics and wellness providers! – The AP Team Replied September 2026 --- ### The Best Aesthetic Software in the Market! - Overall rating: 5/5 - Reviewer: Ardis S. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Outstanding and Responsive in every way making our day seamless and enjoyable from scheduling, payroll, inventory, charting, AI and reporting. They have thought of everything! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Secure, relational database for reporting, intuitive and provides all in one features and functions for a seamless experience. In addition the support has been incredible over the past 9 years of use. #### Cons A few things like AI .phrases had to be done manually/outside but those features have been added and have not raised my cost! #### Reasons for choosing AestheticsPro All inclusive functions to make my day much easier #### Vendor response Thank you so much, Ardis! Nine years with AestheticsPro means a great deal to us, and we’re thrilled to hear the platform continues to make your day-to-day easier. We especially love hearing that newer tools like AI and Dot Phrases have added even more value to your workflow. Thank you for recognizing our team, continued innovation, and commitment to providing an all-in-one solution for your practice. We truly appreciate your longtime trust in AestheticsPro and look forward to continuing to grow alongside you! – The AP Team Replied September 2026 --- ### First time user - Overall rating: 4/5 - Reviewer: Gretchen C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Neutral so far until I can get it to integrate with my website and I start to see some results, including EMR and ease of booking and rebooking as well as client communications for events. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Unsure, I just had my client list added. I think I will lie it better when it is built out and I can start to see the functionality and use the EMR. #### Cons I could not hear some of the trainers. The training for some aspects was very fast. The tutorials were somewhat unclear as it is quite complicated in function. #### Reasons for choosing AestheticsPro it was recommended by another user, plus the draw of medical records and client communications. #### Reasons for switching to AestheticsPro Professionalism, more functionality, more users #### Vendor response Hi Gretchen, Thank you for sharing your feedback! We appreciate your patience as you get everything set up and are glad our support team has been helpful. We also appreciate your feedback on the training experience and hope AestheticsPro becomes even more valuable as you begin using more of the platform. –The AP Team Replied September 2026 --- ### Loving It! - Overall rating: 5/5 - Reviewer: Devon O. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered So far, it's wonderful! This software system has a lot of features that our old software did not have and once we get used to using it, it should make our lives easier! Everyone (including [sensitive content hidden]) has been so nice and so helpful. It is greatly appreciated! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really appreciate how thorough and helpful our trainers and reps have been. With every call, we learn another little nugget of information, that we're excited to start using - from patient records management, to before and after pictures. This is going to help us out a lot! #### Cons Since I have to add something here to meet the requirement, I would say the thing we like the least would be that if we go over a certain amount of text messages, we have to pay for an additional text allowance. #### Reasons for choosing AestheticsPro We liked how most of the features that AestheticsPro offered were included in the pricing, rather than all "ala carte" options, where everything would be an additional add-on price. #### Reasons for switching to AestheticsPro We wanted something more geared to our needs, since Practice Manager was more for the medical side of things. #### Vendor response Hi Devon, Thank you for the wonderful review! We’re so glad to hear your training experience has been helpful and that you’re excited to put more of AestheticsPro’s features to use. We appreciate your feedback and look forward to continuing to support your team! – The AP Team Replied August 2026 --- ### AestheticsPro Review - Overall rating: 5/5 - Reviewer: Esther V. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We absolutely love AestheticsPro! As a small med spa, having a system that keeps everything organized and makes our day-to-day operations easier is so important, and AestheticsPro is a great fit for us. We've had a very positive experience with AestheticsPro and would absolutely recommend it to other med spas and aesthetic practices. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and navigate; Great for keeping client records organized; Saves time with charting/documentation; Great communication and customer support; Regular updates/improvements to the platform. #### Cons There is a learning curve when first getting started. There are so many features that it takes a little time to learn #### Reasons for switching to AestheticsPro AestheticsPro is much easier to use and a better value. #### Vendor response Hi Esther, Thank you for your wonderful review! We’re thrilled to hear AestheticsPro is helping keep your practice organized and running efficiently. We appreciate your kind words about our support team and are committed to continuing to improve the platform. Thank you for your recommendation! – The AP Team Replied August 2026 --- ### Tammy McKinley/Office Manger - Overall rating: 1/5 - Reviewer: Tammy M. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered We may not want to keep the software. A 15min call each week is not enough nor is only an hour of training. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros We don't know, no training and support is lacking. I had to rebuild the system and yesterdays training concentrated on administrative with staff. We were not able to go over any charting/evisit and escribe. #### Cons The trainer was slow and was not feeling well. We did not get through the training on charting at all. #### Reasons for choosing AestheticsPro A simplier experience and cost. The sales guy was great #### Reasons for switching to AestheticsPro Cost and we did not need alot of bells and whistles that mod med had. --- ### Office manager - Overall rating: 5/5 - Reviewer: marissa t. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered its been good still trying to learn all the features and updates but it seems to be user friendly and support is always helpful #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros user friendly and recent updates they are making, the openest to suggestion from the users, helpful webinars #### Cons needs some more features, better reporting, invoices for bank services would be helpful so we can keep track #### Reasons for choosing AestheticsPro for both aesthetic medicine and functional medicine #### Vendor response Hi Marissa, Thank you for your thoughtful review! We’re so glad you’re enjoying the platform, our recent updates, and our webinars. We also appreciate your suggestions around reporting and banking features. Thank you for being part of the AestheticsPro family! – The AP Team Replied August 2026 --- ### I trusted the reviews - if you love a system that you need to document the same thing mulptipe time and hope it saves - this is the system for you - Overall rating: 5/5 - Reviewer: Deborah H. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Beyond frustrating. I starred it a 5 so it would be seen. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros It seemed efficient when we first started with it, read all the reviews which were great...that makes you wonder... #### Cons Having to chart the same thing multiple times, the info doesn't save half the time, some days I've charted 3-5 times on the same chart, if you love charting and love to do it muptipe times on the same chart then this is the program for you. In the middle of typing it logs you out 'due to inactivity'! In the middle of typing. Having to ask customer support for the same thing over and over again with no resolve; they would consistently get back to you , without an answer asking about your browser, settings etc even though this was answered every time and set up in the way they asked us to, almost like they were evading an answer as it was rare an issue was ever resolved. They'll then close your ticket if you don't respond in enough time for them, like they expect you to serve them vs them serving you for the service you've paid for. They did a major update, we thought this was going to make it better, unfortunately this didn't fix any of the issues we were consistently had and made for more issues with the functionality of what was previously working. Too many bugs and glitches to name #### Reasons for switching to AestheticsPro Accuro at the time, not sure about now, was not able to handle paid services only direct billing to insurance etc #### Vendor response Hello Deborah, We appreciate your feedback as we continue to grow and improve our software. We are sorry to hear you have been experiencing frustrations in tandem with your business processes. Our team strives to provide consistent communication with troubleshooting and resolution methods. If a screenshare would help address your concerns in real-time, please reach out to our support team to arrange one. They are ready to assist and find a resolution. Your candid feedback is invaluable to us and helps shape our improvements. Thank you. The AP Team Replied January 2025 --- ### Great EMR and overall experience - Overall rating: 5/5 - Reviewer: Daria S. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AestheticsPro has provided an excellent experience for our med spa for nearly one year. The platform is user friendly, which made implementation smooth. Scheduling, charting, consent forms, and payment processing are all integrated in one system, saving us time and reducing errors. We especially love the photo management feature for tracking before and after results, as well as the customizable treatment notes. It has streamlined our workflow, improved organization, and enhanced the overall client experience. Highly recommend for any growing aesthetic practice! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros AestheticsPro has provided an excellent experience for our med spa for nearly one year. The platform is user friendly, which made implementation smooth. Scheduling, charting, consent forms, and payment processing are all integrated in one system, saving us time and reducing errors. We especially love the photo management feature for tracking before and after results, as well as the customizable treatment notes. It has streamlined our workflow, improved organization, and enhanced the overall client experience. Great customer service! #### Cons Unable to have previous settings in new notes for consistency for certain treatment records. Price due to the EMR being most expensive out of the ones we looked into. #### Reasons for choosing AestheticsPro Had creator forms and everything in one easy platform #### Vendor response Hi Daria, Thank you so much for the wonderful review and thoughtful feedback! We're thrilled to hear that AestheticsPro has been a great fit for your med spa and that it’s helping streamline your workflow. We truly appreciate you taking the time to share your experience. -The AP Team Replied March 2026 --- ### I would never use anything else. AP is the best. - Overall rating: 5/5 - Reviewer: Amanda R. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I really love how user friendly AestheticsPro is. It’s really easy to keep track of daily appointments. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros So easy to use !! Everything is so organized. If I ever have a question the support team is so fast to respond and very helpful. #### Cons It’s hard to track referral credits if you run a referral promotion. I wish the credit would automatically pop up when checking the client out instead of them having to tell you. I also wish you could add discounts after generating an invoice in #### Reasons for switching to AestheticsPro Ap is so much better and more organized. Boulevard was a nightmare #### Vendor response Hi Amanda, thank you so much for the amazing feedback! We’re thrilled to hear how easy and organized the platform has been for you, and that our support team has been there when you need them. We also appreciate your suggestions around referral credits and discounts—great insights we’ll share with our team. Thanks for being part of AestheticsPro! – The AP Team Replied April 2026 --- ### Aesthetics Pro - Only recommend for small or startup businesses - Overall rating: 3/5 - Reviewer: Mallory G. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered Like I said, it was fine at first for just getting started. The onboarding was good- helpful for sure. But after that I felt like I was on my own. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros This was my first EMR system for my own business. I was excited at first because it seemed very high tech. It was good for getting started, but as I added services it wasn't quite up to what I needed. #### Cons It was very frustrating when I had a problem. I could never talk first hand (or even chat) with someone. I would have to submit a ticket, wait for a response, and go back and forth with them that way. It would sometimes take DAYS to resolve an issue. #### Reasons for choosing AestheticsPro It seemed like the best value for the money at the time. I didn't want to pay per patient, I prefer a flat rate. #### Vendor response Hi Mallory, Thank you for sharing your experience. We’re glad the onboarding helped you get started, and we’re sorry our support and features didn’t keep up as your business grew. Since then, we’ve added live support, Saturday support hours, and expanded our in-software education to resolve issues faster and more directly. We appreciate your feedback and wish you continued success. -The AP Team Replied November 2025 --- ### Best EMR software out there that won’t put you into bankruptcy. - Overall rating: 5/5 - Reviewer: David F. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent. Wish I didn’t waste time on Aesthetics Record. This is light years ahead of that. I was booking through my website and their Book Now feature made it such a cleaner more polished and professional booking experience for my clients. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I’ve been using Aesthetics Pro and can confidently say their customer support is top-notch—quick, knowledgeable, and truly dedicated. The “Book Now” portal is absolute perfection—simple, clean, and professional. I’ve tried less expensive EMR options before, but this is one of those cases where you truly get what you pay for. Aesthetics Pro is incredibly intuitive, reliable, and thoughtfully designed. Honestly, I’m surprised it doesn’t cost more for what it delivers. The support alone is worth every penny—it’s a tremendous value for the price. #### Cons There isn’t really anything I dislike about the software. It’s easy and user friendly. Clean and streamlined design. Forms management is a piece of cake. #### Reasons for switching to AestheticsPro I am a pretty tech savvy kinda person and found Aesthetics Record very difficult to manage, the flow was difficult, set up was a real hassle. I thought I was stuck with it as it’s so cheap. Glad I made the switch. #### Vendor response Thank you so much for your incredible feedback! We’re thrilled to hear that you’ve had such a positive experience with AestheticsPro and that our customer support team has made a great impression — they truly take pride in helping every client succeed. We’re especially glad you’re enjoying the Book Now portal and finding it both professional and intuitive. Our goal is to make every feature — from scheduling to forms management — as seamless and efficient as possible for you and your clients. It’s wonderful to know that AestheticsPro has delivered the reliability, value, and ease of use you were looking for. We’re so happy you made the switch and that we can continue supporting your growth with tools that work as hard as you do. Wishing you the best in business! - The AP Team Replied October 2025 --- ### Love using AP - Overall rating: 5/5 - Reviewer: Ashley M. - Verified reviewer: Yes - Industry: Cosmetics - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered I love Aesthetic Pro. I love the software and the features that it offers. The trainers are very nice and knowledgeable and always available to help. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros All of the trainers are very knowledgeable and I love that I can get help at any time. Everyone is super helpful! #### Cons Super happy with everything no complaints. This is my second year with this company and I love everything that they are doing. #### Reasons for choosing AestheticsPro The pricing and the ease of using the software #### Vendor response Hi Ashley, thank you so much for your kind words! We’re thrilled to hear how much you’re enjoying the platform and that our training and support team has been there for you every step of the way. We also appreciate your continued trust in us over the past two years. Thanks again for being part of the AestheticsPro community! – The AP Team Replied May 2026 --- ### Easy to Use EMR with Great Customer Support - Overall rating: 4/5 - Reviewer: Jessy R. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AestheticsPro offers a highly user-friendly platform that makes onboarding and training seamless. Their support team is readily available whenever needed, and my experience working with [sensitive content hidden] has been outstanding. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros A very user-friendly system that is easy to navigate, even for those with no prior experience using an EMR system. #### Cons What I liked least is the structure of the online booking system. When a campaign includes a service that requires a deposit, it prompts all patients to enter their card information even if they are not selecting that particular service with the deposit requirement. #### Vendor response Hi Jessy, thank you for your thoughtful review! We’re so glad to hear you’ve found AestheticsPro easy to use and that our support team has made a positive impact. We also appreciate your feedback on the online booking experience, insights like this are incredibly helpful as we continue to refine and improve the platform. Thanks again for sharing your experience! -The AP Team Replied March 2026 --- ### New and improved AP - Overall rating: 5/5 - Reviewer: Kamand S. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. New advances and help icons are very helpful to maneuver around the software. Live help is only a phone call away and agent are very easy to work with #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like Aesthetics pro for our aesthetic software because it is simple. I have worked with more complicated softwares that took so much time to learn. Theu have made some improvements toit that has help a lot. I also think it is a good value for the money #### Cons It is still a basic software but it is growing. I am hoping advancement in the software will come more quickly #### Reasons for switching to AestheticsPro Zenoti was too difficult to use and learn #### Vendor response Thank you, Kamand, for your review! We’re glad to hear that AestheticsPro’s simplicity, value, and recent improvements have made a positive impact on your practice. It’s also wonderful to know that our support team and help resources have been helpful along the way. Thank you for being part of the AestheticsPro community! –The AP Team Replied June 2026 --- ### [sensitive content hidden] the BEST! - Overall rating: 5/5 - Reviewer: Andrew D. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Im enjoying it the more i learn, i feel like the onboarding could be inegrated alot better so i dont have to bug [sensitive content hidden] about every tiny thing, but she is great so i dont mind, but making the onboarding into modules with retention checks will be how you will win. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros [sensitive content hidden] has been my go to when i need help. By the grace of the AP gods we have been connected ever since i started and she is a GEM! She gets me, she undertands what i need help with and she goes ABOVE and beyond with her customer service skills. She is an absolute joy and i wish i could have her help me every time haha #### Cons When i dont get [sensitive content hidden]. lol Just kidding. I do wish i was able to have access at all time to book an appointment, i dont like that i have to create a ticket each time #### Vendor response Hi Andrew, Thank you so much for your kind words! We’re thrilled to hear that your support specialist has been such a helpful and positive part of your experience. She truly is a gem, and we’re lucky to have her on our team. We’ll be sure to share your praise with her—it will make her day! We also appreciate your feedback on scheduling and onboarding. Our goal is to make your experience as seamless as possible, so your suggestions about easier appointment access and more structured onboarding modules are extremely valuable. We’re always working on ways to improve, and your insights help guide us in the right direction. Thank you again for taking the time to share your experience—we’re so glad you’re part of the AP community! Replied August 2025 --- ### Review of Aesthetics Pro - Overall rating: 5/5 - Reviewer: Seán Kevin R. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Over all experience was good. Staff found this platform easier to navigate than boulevard during our short trail we had with that softwear #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Support is easy to contact they always answer the phone and help when i need and stay on top of technical support #### Cons None to speak of in general. Staff had no issues and have been using for years. very simple versus boulevard #### Vendor response Hi Seán Kevin, Thank you for the fantastic review! We’re so glad your team finds AestheticsPro easy to use and that our support team has been there whenever you’ve needed us. We truly appreciate your trust and look forward to supporting your practice for years to come! – The AP Team Replied July 2026 --- ### Onboarding Experience with AestheticsPro - Overall rating: 5/5 - Reviewer: Samantha P. - Verified reviewer: Yes - Industry: Medical Practice - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. So far the software has a lot of nice features and the onboarding has been helpful. It has been easy to schedule the onboarding sessions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The onboarding process has been very helpful and the staff professional and friendly. The onboarding staff are very patient and take their time explaining the software. #### Cons The cost of the credit card processer, most places offer it for free as an incentive to use their payment services. I also don't like all the hidden add-ons. #### Reasons for choosing AestheticsPro A couple other medical spas recommended it. #### Vendor response Hi Samantha, Thank you for your review and for choosing AestheticsPro! We’re delighted to hear that your onboarding experience has been positive and that our team has been able to provide the support, patience, and guidance needed to help you get started confidently. We also appreciate your feedback regarding payment processing and add-on services. Transparency and value are important to us, and we’re always looking for ways to improve the experience for our clients. Thank you again for your trust in AestheticsPro. We’re excited to support your practice as you continue your journey with us! –The AP Team Replied June 2026 --- ### AestheticsPro - A great partner - Overall rating: 5/5 - Reviewer: Carlos H. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The AestheticsPro team has been very supportive and professional, from our first introduction to the software and throughout our 6 months using it so far. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros AestheticsPro helps us provide excellent care for our clients. Our intake process is seamless, and we can document each step of a client's beautiful journey and show them the progression with side-to-side comparison photos. #### Cons We would like more integration with Square, our point-of-sale and scheduling system. Other than that, no issues. #### Reasons for choosing AestheticsPro More robust feature set, more customization #### Vendor response Hi Carlos, thank you for your kind words! We’re so glad AestheticsPro has been a strong partner for your business. We appreciate your feedback on Square integration and will pass it along to our product team as we continue enhancing integrations. – The AP Team Replied March 2026 --- ### BEST EMR FOR AESTHETICS - Overall rating: 5/5 - Reviewer: Ashlyn H. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. easy to reach customer service for assistance. [sensitive content hidden] is AMAZING. Has helped in so many ways in record time #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simple user friendly. We switched to Boulevard for a few weeks and went back to trusty Aesthetics pro #### Cons Everything is great. Having admin privilege gives you all the abilities to make any adjustment and smooth patient on board and check out #### Vendor response Hi Ashlyn, Thank you so much for the fantastic review! We’re thrilled to hear that AestheticsPro has been a great fit for your practice and that our platform and support team have made such a positive impact. It means a lot to know you chose to come back to AP. We truly appreciate your trust and feedback. -The AP Team Replied March 2026 --- ### Incredible Training Session with [sensitive content hidden] - Overall rating: 5/5 - Reviewer: Emily G. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros [sensitive content hidden] was absolutely incredible with helping us navigate the system. She showed us a lot that we were struggling with. She answered every single question I had promptly and correctly. I will 100% request her for future training sessions. #### Cons I don't like that the support team isn't able to actually physically help, and instead are only able to give instructions. It would be preferred if the support team could actually manually fix the issues. #### Vendor response Hi Emily, Thank you for your wonderful review! We’re so glad to hear that our team member provided an exceptional training experience and helped you feel more confident using the system. We also appreciate your feedback about hands-on support — that’s valuable insight, and we’ll share it with our team as we continue to enhance our service options. Wishing you the best in business - The AP Team Replied October 2025 --- ### Improve on service products - Overall rating: 4/5 - Reviewer: Cheryl C. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been extremely easy and functional for me. I love the simplicity and automation of the EMR on the patient side and the user interface. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The functionality and how much comes preloaded into the emr. Inventory and tracking and prepayments are easy to track. #### Cons I don’t like how I can’t do multiple functions at once. I would like to look at an invoice and client or invoice and schedule a person at the same time. A tab option would be great. We should be able to map a product to a service every time for tracking. #### Vendor response Hi Cheryl, Thank you for taking the time to share your feedback! We’re thrilled to hear that you’re enjoying the overall simplicity of the platform. We also appreciate your thoughtful suggestions. Feedback like yours helps us identify opportunities to make workflows even more efficient for busy practices. Thank you for choosing AestheticsPro. We’re grateful to be part of your practice and look forward to continuing to improve your experience! –The AP Team Replied June 2026 ## More reviews [Next reviews](https://www.softwareadvice.com/medical/aesthetics-pro-profile/reviews/?page=2) --- AestheticsPro Reviews, Pros and Cons - 2026 Software Advice