I’ve been using Aesthetics Pro while working at other spas and for my own. It’s been a terrific experience. Doesn’t require much training at all. Staff seems to self-learn as it’s very user friendly. Great for scheduling and invoicing. Also use reports to balance and reconcile my end of day.

It’s very user friendly and easy to use. Application covers majority of my needs for the clinic and staff.

The software seems to have limited applications on certain browsers. Works best on Chrome.

Chat is TOO hard, as I do EVERYTHING & time is wasted with chat, especially when it's difficult to type exactly what my experience is with computer/software struggles - HARD to type this out, etc. BUT [SENSITIVE CONTENT HIDDEN] was AWESOME!!!! ABOVE & BEYOND ...truly saved my day with ESSENTIAL work I needed help with to generate revenue (so crucial in this "Stay At Home" period. So....please, THANK [SENSITIVE CONTENT HIDDEN] for me - he deserves a raise!

the price (AND - [SENSITIVE CONTENT HIDDEN] customer service via phone & screen share - REALLY HELPED! Nothing beats a "live" person! )

ease of use, chat customer service And ...LONG videos I had to watch just to get started & continue to have to do so, plus they don't match your current updated software. Hard to find the exact spots of video I'm needing to watch, rather the entire 30 min, 1, or 1.5 hrs of screen time.

Great- customer service is wonderful.

We like the charting and HIPPA compliance of MAP. The e-record creator is fabulous as well. I like that you can see when the last consent or intake was signed before you add another one to the chart.

The scheduling and marketing side are not done as well as other competitors.

the support team is always ready to help .

booking and payment integration. I also like the fact it has a different number of forms to choose from

would love to have ipad version. the software is a little hard to use

I have had a wonderful experience with AestheticsPro and their team. I didn't expect anything less and the reason in the end why I chose them for my business. Keep up the AMAZING work!

AestheticsPro is new to me and my new business, and so far I am loving it! First, I cannot speak highly enough about their customer service & support team - they are GREAT. The EHR is easy to use for daily patient visits and administrative tasks. As a new business, I love that they provide onboard training, support, and so many templates for patient records to facilitate getting you started if you haven't quite finished creating your forms. The templates provided can be customized or you can create your own. AestheticsPro software tracks everything critical to evaluate KPIs. I love that I don't have to keep track of multiple software programs from various different vendors. I love that I can e-prescribe. There so many pros to list.

Cons are that you cannot upload videos into patient charts due to the size of the files. I hope in time this will be an added feature within AestheticsPro. If you provide aesthetic services such as Botox at a flat fee vs the more commonly used per unit pricing, there isn't a way to add the flat fee without the system thinking the flat fee it is the price per unit. As a result, you have to be aware of that and be sure to adjust the price every time you checkout the patient so they aren't significantly overcharged and avoid the extra steps that go with overcharges etc. I would be amazing and extremely helpful if a flat fee for service feature was also an option. The need for an cell phone App version - which I hear is coming soon down the pipeline and will be AMAZING! Also, the ability for 2 way communication with patients via email and text within the software, and not just for marketing or appointment confirmation.