---
title: "AestheticsPro Software Reviews, Demo & Pricing - 2026"
description: "Review of AestheticsPro Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/medical/aesthetics-pro-profile/"
page_type: "product"
language: "en"
---

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AestheticsPro

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Overview

[Reviews](https://www.softwareadvice.com/medical/aesthetics-pro-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/aesthetics-pro-profile/alternatives/)

# AestheticsPro Review

From $160-$350/month 3 plans

Wondering if AestheticsPro is right for your practice?

Our Medical Spa Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

AestheticsPro

4.5

[(682)](https://www.softwareadvice.com/medical/aesthetics-pro-profile/reviews/)

FrontRunner 2026

Pricing

Starting at $160.00 flat rate per month

### About AestheticsPro

AestheticsPro is an all-in-one, cloud-based medical spa software platform built for medspas, wellness clinics, and aesthetic practices. With AI-powered tools, scheduling, EMR, CRM, marketing, payments, client engagement, reporting, and more in one easy-to-use system, AestheticsPro helps practices simplify workflows, reduce administrative work, and grow with confidence.

Built-in AI tools make everyday work easier. Ask Kai provides instant in-software assistance, Kai Content Assistant helps create notes and client communications, and Kai Form Builder helps create and update electronic forms. AI-powered marketing and AI receptionist tools help engage clients across phone, text, and website chat—automating routine tasks and keeping workflows moving.

Manage the client journey from booking and intake through treatment, checkout, follow-up, and retention in one connected platform. Customizable electronic forms, SOAP notes, consent documents, client records, and before-and-after photos are securely managed within the EMR, supporting HIPAA compliance and client privacy.

An intuitive drag-and-drop calendar helps manage appointments, providers, services, rooms, and availability, while auto...

mated reminders help reduce missed appointments. Flexible tools support solo providers, growing teams, and multi-location practices. Built-in CRM and marketing tools help practices manage leads, segment clients, send targeted emails and texts, personalize communications, and create campaigns. Memberships, gift cards, packages, rewards, and other retention tools help encourage repeat visits and recurring revenue. Integrated payment processing and POS connect checkout with client profiles, services, packages, memberships, gift cards, and retail products. Practices can also manage inventory, taxes, commissions, refunds, receipts, and recurring payments. A secure client portal lets clients complete forms, manage appointments, access information, and communicate with your team. Team management tools include employee permissions, credential tracking, time clocks, and role-based access, while reporting and dashboards provide real-time visibility into revenue, staff performance, marketing, services, and client activity. Integrated telemedicine supports virtual consultations, screenings, and follow-ups while keeping documentation connected to the client record. Whether you're a solo provider, growing medspa, or multi-location organization, AestheticsPro is designed to scale with your practice. With nearly 20 years of serving the aesthetics industry and thousands of providers onboard, AestheticsPro combines essential practice management tools with AI-powered automation in one streamlined, easy-to-use platform. From booking to checkout and beyond, AestheticsPro helps your team spend less time on administrative work and more time focused on clients and growth.

Wondering if AestheticsPro is right for your practice?

Our Medical Spa Software selection experts can help you in 15 minutes or less.

## AestheticsPro User Interface

## Popular AestheticsPro Alternatives

Main Product

AestheticsPro

4.5

[(682)](https://www.softwareadvice.com/medical/aesthetics-pro-profile/reviews/)

Ratings Breakdown

-   4.25Ease of use
-   4.35Value for money
-   4.52Customer support
-   4.25Functionality

Pricing

Starting at $160.00 per month

Get Price

Alternative Product

[ZENOTI](https://www.softwareadvice.com/retail/zenoti-profile/)

4.5

[(1293)](https://www.softwareadvice.com/retail/zenoti-profile/reviews/)

Ratings Breakdown

-   4.28Ease of use
-   4.27Value for money
-   4.58Customer support
-   4.35Functionality

Pricing

Starting at $300.00 per month

Get Price

Alternative Product

[RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/)

4.3

[(512)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/)

Ratings Breakdown

-   4.31Ease of use
-   4.20Value for money
-   4.22Customer support
-   4.23Functionality

Pricing

Starting at $32.00 per month

Get Price

Alternative Product

[Pabau](https://www.softwareadvice.com/medical/pabau-profile/)

4.7

[(658)](https://www.softwareadvice.com/medical/pabau-profile/reviews/)

Ratings Breakdown

-   4.43Ease of use
-   4.42Value for money
-   4.63Customer support
-   4.57Functionality

Pricing

Starting at $59.00 per month

Get Price

Alternative Product

[athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/)

3.8

[(915)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/)

Ratings Breakdown

-   3.79Ease of use
-   3.56Value for money
-   3.64Customer support
-   3.80Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Tebra](https://www.softwareadvice.com/medical/kareo-profile/)

3.9

[(1388)](https://www.softwareadvice.com/medical/kareo-profile/reviews/)

Ratings Breakdown

-   4.06Ease of use
-   3.66Value for money
-   3.75Customer support
-   3.84Functionality

Pricing

Available upon request

Get Price

## AestheticsPro Pros and Cons

We analyzed 682 verified reviews for AestheticsPro to find out what actual users really think.

Select to learn more

Responsive And Attentive Support Team

AestheticsPro offers prompt, knowledgeable customer support with fast response times and helpful staff. Users appreciate the team's willingness to assist, ongoing guidance, and friendly service, making troubleshooting and onboarding easier.

Helpful Training And Easy Onboarding

Training with AestheticsPro is straightforward, with patient trainers and accessible resources. Users find sessions informative and easy to follow, making it possible to learn the system quickly, even for those new to medical software.

Intuitive And Flexible Scheduling Tools

Scheduling in AestheticsPro is user-friendly and reliable. The platform allows easy appointment booking, staff management, and integration with online scheduling, helping practices streamline daily operations and manage schedules efficiently.

Limited Payment Integration Options

Payment and invoicing in AestheticsPro can be confusing due to restricted credit card processor choices, lack of e-commerce integration, and issues with tracking prepaids. Users report frequent errors and difficulty managing invoices and payments.

Messaging Features Lack Customization

Email and text messaging tools are difficult to use, with limited customization and inconsistent reminders. Users face issues with character limits, template options, and additional charges, making communication with clients less effective.

## AestheticsPro Pricing and Plans

Starting price: $160.00 per month

Free Trial

Free Version

Pro-Plus

$160.00

flat rate, per month

Plan includes:

-   EMR With E-Record Creator
-   Client Portal
-   Photo & Document Uploads
-   AP Focus - Advanced Medical Photo Solution
-   Telemedicine
-   Client Management
-   Online Scheduling
-   2-way Appointment Confirmation
-   Calendar & Resource Management
-   Staff Management

Read More

Executive

$285.00

flat rate, per month

Plan includes:

-   EMR with Form Library
-   Mobile App
-   AP Focus - Advanced Medical Photo Solutions
-   Client Portal with Online Booking
-   Telemedicine
-   Live Support
-   Comprehensive Training Library
-   Subscriptions/Memberships/ Client Bank
-   Product Inventory
-   Rewards & Referrals

Read More

Enterprise

$350.00

flat rate, per month

Plan includes:

-   EMR with Form Library
-   Mobile App
-   AP Focus - Advanced Medical Photo Solutions
-   Client Portal with Online Booking
-   Telemedicine
-   Live Support
-   Comprehensive Training Library
-   Subscriptions/Memberships/ Client Bank
-   Product Inventory
-   Rewards & Referrals

Read More

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## AestheticsPro Features

-   Popular features found in Medical Spa
    
    Alerts/Notifications
    
    Before & After Pictures
    
    Calendar Management
    
    Faculty/Staff Management
    
    Gift Card Management
    
    HIPAA Compliant
    
    Inventory Management
    
    Marketing Automation
    
    Online Booking
    
    Payment Processing
    
    Reminders
    
    Treatment Packages
    
-   More features of AestheticsPro
    
    Access Controls/Permissions
    
    Activity Dashboard
    
    API
    
    Appointment Management
    
    Appointment Scheduling
    
    Automated Scheduling
    
    Barcode/Ticket Scanning
    
    Billing & Invoicing
    
    Calendar Sync
    
    Cancellation Tracking
    
    Charting
    
    Chat/Messaging
    
    Client Management
    
    Client Portal
    
    Clinical Notes
    
    Communication Management
    
    Compliance Management
    
    Confirmations/Reminders
    
    Credit Card Processing
    
    Customer Database
    
    Customer History
    
    Customer Surveys
    
    Customizable Branding
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Data Import/Export
    
    Discount Management
    
    Documentation Management
    
    Document Management
    
    Document Storage
    
    Drag & Drop
    
    Drug Reference Database
    
    Electronic Payments
    
    Electronic Signature
    
    Email Marketing
    
    Email Reminders
    
    Employee Management
    
    E-Prescribing
    
    Event Scheduling
    
    File Sharing
    
    For Medical Purposes
    
    For Medical Spas
    
    Forms Management
    
    For Salons and Spas
    
    Generative AI
    
    Invoice Management
    
    Live Chat
    
    Loyalty Program
    
    Medical History Records
    
    Mobile Access
    
    Mobile Alerts
    
    Multi-Location
    
    Multi-Provider Practice
    
    No-Show Tracking
    
    On Call Scheduling
    
    One-to-One Messaging
    
    Online Forms
    
    Patient Portal
    
    Patient Records Management
    
    Patient Scheduling
    
    Payroll & Commissions
    
    Performance Metrics
    
    Physician Management
    
    Point of Sale (POS)
    
    Practice Management
    
    Promotions Management
    
    Real-Time Reporting
    
    Records Management
    
    Recurring Appointments
    
    Remote Treatment Planning
    
    Reporting & Statistics
    
    Revenue Management
    
    Sales Reports
    
    Scheduling
    
    Secure Data Storage
    
    Self Check-In/Check-Out
    
    Self Service Portal
    
    SMS Marketing
    
    SMS Messaging
    
    Surveys & Feedback
    
    Telemedicine Integration
    
    Third-Party Integrations
    
    Touch Screen
    
    Transaction History
    
    Two-Way Audio & Video
    
    Video Conferencing
    
    Virtual Waiting Room
    
    Wait List Management
    
    Website Integration
    
    Workflow Management
    

## AestheticsPro Integrations

Clover

Integration rated 5.0 from 11 reviews

Cherry

Integration rated undefined from -1 review

Google Calendar

Integration rated undefined from -1 review

ZooM

Integration rated undefined from -1 review

Twilio

Integration rated undefined from -1 review

MDToolbox-Rx

Integration rated undefined from -1 review

See all 9 integrations

## AestheticsPro User Reviews

## AestheticsPro customer ratings

- Overall rating: 4.5/5
- Total reviews: 682

### Rating distribution

- 5 stars: 457 reviews (67%)
- 4 stars: 144 reviews (21%)
- 3 stars: 42 reviews (6%)
- 2 stars: 13 reviews (2%)
- 1 star: 26 reviews (4%)

### Secondary ratings

- Ease of use: 4.3/5
- Value for money: 4.4/5
- Customer support: 4.5/5
- Functionality: 4.3/5

---

### Great customer service and documenting

- Overall rating: 5/5
- Reviewer: Joy D.
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I've used aesthetics pro about 5 years now. I find the documenting very easy and great. For quick reference! I especially like that I can change the title of my notes to make it even easier.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The customer service and documenting are great. [sensitive content hidden] was very helpful. She went above and beyond to help me get my texts working.

#### Cons

The lack of marketing and some of the forms for newer services are not there but easy enough to make and the marketing aspect is growing quickly! I still have not been able to get my text working though because of something on twilio's end so I had to hire an outside company.

#### Reasons for choosing AestheticsPro

I liked the documenting better. Aesthetics record was confusing and unnecessary for a smaller practice in boulevard. Didn't have as good documenting

#### Vendor response

Hi Joy, Thank you for being part of the AestheticsPro community for so many years! We love hearing that our documentation tools have made it easy to keep your records organized and quickly find what you need. We’re also so glad our team went above and beyond to help with your texting setup. We appreciate your feedback on marketing, forms, and texting as well. We’re continually expanding and improving AestheticsPro, and feedback from longtime clients like you is incredibly valuable as we do. Thank you for your continued trust and for recommending AestheticsPro! – The AP Team

Replied September 2026

---

### A Structured, Ever-Growing Software with Great Foundation and Support

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: September 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Wonderful! It's always a pleasure especially with their US based support. Positive, helpful and adaptive.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Their support is the most helpful. Anytime you have a support request, enhancement request or general questions, they are always responsive and knowledgeable. If they don't have an immediate answer, they get back to you in a timely manner. It's great that it's HIPPA compliance, and helpful with patient record management. For the price point, the software makes it attractive enough to stay with the company because of their constant innovations.

#### Cons

It's not the most suitable for general surgical clinics (i.e. hair restoration). Would be nice to have a bit more generalized surgical additional available. The iPad app also has glitches sometimes when it comes to formatting, which can reflect poorly when working with patients or even training our staff. We essentially have to train them on the glitches.

#### Reasons for choosing AestheticsPro

Price point, others were too complex and the AP team was always willing to work with us on all our needs. Also the sales team was not pushy as other companies which was actually quite nice.

#### Vendor response

Thank you so much for this thoughtful review! We’re thrilled to hear that our support team has been such a valuable resource and that you’ve enjoyed seeing AestheticsPro continue to grow and evolve. It means a lot to know our team’s responsiveness, ongoing innovation, and willingness to listen have made a difference for your practice. We also truly appreciate your feedback on the mobile experience and opportunities for additional functionality. Feedback like yours helps us continue building a stronger platform for the practices we serve. Thank you for choosing AestheticsPro and for growing with us! – The AP Team

Replied September 2026

---

### We highly recommend AestheticsPro

- Overall rating: 5/5
- Reviewer: Hilary S.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We have had a great experience with AestheticsPro. It is reliable and very easy to use. We have no concerns.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It’s very easy to use. I like that the clients have a portal to communicate and that we can text clients.

#### Cons

Would still like a text marketing system. Maybe breaking down reports more would be nice however I may just need to retrain myself of those features.

#### Vendor response

Hi Hilary, Thank you for your kind review and for being a valued AestheticsPro client for more than two years! We’re thrilled to hear that the platform has been reliable, easy to use, and helpful in keeping your team connected with clients. We appreciate your feedback regarding text marketing and reporting enhancements. Input from long-time clients like you plays an important role in helping us prioritize future improvements. Thank you for your continued trust and recommendation; we truly appreciate your partnership! –The AP Team

Replied June 2026

---

### Great Program/Valuable

- Overall rating: 5/5
- Reviewer: Kim S.
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: September 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, I’m very pleased with AestheticPro. It gives me the tools I need to manage my patients and practice efficiently while still being user-friendly and affordable. I especially appreciate the straightforward patient management and charting, along with the quality of the customer support. There are always features that can be improved with any software, but for my practice, AestheticPro has been a great fit and a very good value. I would definitely recommend it to other aesthetics and wellness providers.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I’ve been very happy with AestheticPro and feel that it offers excellent value for the money, especially for a smaller aesthetics and wellness practice. The system is easy to navigate, and I really like how simple it is to manage and create patient records, document treatments, and complete charting. It keeps everything organized without making the process feel overly complicated or time-consuming. I’ve also had a very positive experience with their customer support. Whenever I’ve had a question or needed help figuring something out, they have been responsive, friendly, and genuinely helpful. That makes a big difference when you’re running a practice and don’t have time to struggle with software.

#### Cons

The one thing I would change is the additional cost for text messages after 100. Texting has become such an important part of communicating with patients, particularly for appointment reminders and other routine communication, that I wish more texting was included in the monthly subscription rather than being an additional expense.

#### Reasons for choosing AestheticsPro

Price and value over there companies and it is tailored for med spas

#### Reasons for switching to AestheticsPro

I switched because of pricing compared to other competitors

#### Vendor response

Hi Kim, Thank you for such a thoughtful review! We’re so glad AestheticsPro has been a great fit for your practice and that you’re finding value in the patient management, charting, and documentation tools. It’s also wonderful to hear that our support team has made a positive difference when you need a hand. We appreciate your feedback regarding texting as well. Hearing directly from our clients helps us continue improving the experience as practices grow and their needs evolve. Thank you for choosing AestheticsPro and for recommending us to other aesthetics and wellness providers! – The AP Team

Replied September 2026

---

### “A Loyal Customer Since 2017 – Great People Behind the Software!”

- Overall rating: 5/5
- Reviewer: Husna K.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I’ve been using AestheticsPro since 2017, so I’ve had nearly a decade of experience with the company. During that time, I’ve seen the software evolve, new features introduced, and changes in how the company supports its customers. As a business owner, I understand that no software is perfect. What matters most to me is knowing that when an issue arises, there are people who genuinely care about helping resolve it. I especially want to recognize [sensitive content hidden]. Throughout my experience with AestheticsPro, these individuals have stood out for their professionalism, helpfulness, and dedication to customer service. Having people who take the time to listen, understand your concerns, and assist you makes a tremendous difference. Running a medical spa requires reliable systems, and when something isn’t working properly, it can directly affect our daily operations and client experience. Having knowledgeable and approachable people available for support is extremely important. After almost nine years as a customer, I believe loyalty should go both ways. I hope AestheticsPro continues to recognize and value its longtime customers by offering competitive pricing, ongoing improvements, and consistent customer support. Overall, I appreciate the relationships I’ve developed with the team and the assistance I’ve received over the years. A special thank you to [sensitive content hidden] for their efforts and for making my experience with AestheticsPro a positive one.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I’ve been an AestheticsPro customer since 2017, and what I appreciate most is having a comprehensive system that helps manage the day-to-day operations of my business. From appointment scheduling and client records to treatment documentation, packages, and payment processing, the platform offers many of the tools needed to operate a medical spa efficiently. However, what truly stands out to me is the people behind the software. Over the years, I’ve had the opportunity to work with some wonderful team members, especially [sensitive content hidden]. Their professionalism, patience, and willingness to help have made a difference in my experience as a longtime customer.

#### Cons

Like any software platform, AestheticsPro has areas that could use improvement. Over the years, I’ve experienced occasional frustrations with certain features, pricing, and the time it can take to resolve specific concerns. As a longtime customer, I would appreciate greater flexibility in pricing, particularly for established businesses that have remained loyal to the platform for many years. I also believe there is room for improvement in communication, follow-up, and ensuring that customer concerns are addressed promptly. That said, I recognize that software continues to evolve, and I appreciate having team members who are willing to listen and work toward solutions.

#### Reasons for choosing AestheticsPro

I chose AestheticsPro in 2017 because it offered a comprehensive platform specifically designed for medical spas. Having scheduling, electronic medical records, customizable forms, treatment documentation, and payment processing in one system was important to me. The features and customer support made it an attractive choice for managing my business.

#### Vendor response

Hi Husna, Thank you for your thoughtful feedback and for being a valued AestheticsPro customer since 2017! We're thrilled that our medical spa management software has helped streamline your daily operations, from scheduling and client records to payment processing. We're especially grateful for your kind words about our team. Providing knowledgeable, responsive, and caring customer support is a top priority, and we're happy to hear our team has made a positive impact. We also appreciate your honest feedback regarding pricing, communication, and areas for improvement. Your insights are invaluable as we continue enhancing our medspa software and customer experience. Thank you again for nearly a decade of trust and loyalty. We look forward to supporting your practice's continued success! The AP Team

Replied October 2026

---

### Excellent Support & Continuous Improvements

- Overall rating: 5/5
- Reviewer: Michelle A.
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Great overall experience! Helpful support, easy training, and continuous updates that make work easier.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We’re very satisfied with AestheticPro! The software provides excellent Security, great Value for Money, and responsive Customer Support. Its Patient Record Management and Patient Records features keep everything organized and easy to access. Payment Processing is seamless, and the Charting tools make our daily workflow much more efficient. Highly recommended for aesthetic practices!

#### Cons

Honestly, we don’t have any major issues with the system at this point. Any areas we previously felt could be improved have been addressed through new features and updates. As we continue to learn and grow with AestheticPro, we’re very happy with the system and excited to see what comes next.

#### Reasons for switching to AestheticsPro

We switched from Mindbody because the system felt outdated and didn’t offer the forms and charting capabilities we needed. AestheticPro has provided a much more complete solution for our practice.

#### Vendor response

Hi Michelle, Thank you so much for the wonderful review and recommendation! We love hearing that the continued updates to AestheticsPro have addressed areas you previously wanted to see improved. Knowing that our charting, patient records, payments, training, and support are helping make your team’s day-to-day work easier is exactly what we strive for. We’re grateful to have you growing with us and can’t wait for you to see what’s next! – The AP Team

Replied October 2026

---

### Strong all-in-one platform for an aesthetics and wellness practice

- Overall rating: 5/5
- Reviewer: Davi-Ann F.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: Self-Employed
- Product usage: Used weekly for less than 6 months
- Reviewed: September 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

My overall experience has been positive so far. I chose AestheticsPro after comparing several systems because I needed one platform that could support aesthetics as well as the wellness side of my practice. The system has strong functionality for charting, patient records, photos, memberships, packages, payments, booking, inventory, and follow-up communication. The onboarding process does require time and attention, but the support and training have been helpful as I work through the setup. I am still relatively early in using the platform, so I am continuing to evaluate how well it performs as part of my everyday workflow.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

AestheticsPro offers many of the features I was looking for in one system for a medical aesthetics and wellness practice. I especially like the aesthetic charting, before-and-after photo management, memberships and Beauty Bank features, loyalty points, online booking, treatment packages, inventory tracking, and automated patient communications. The system is built around the needs of an aesthetics practice, which makes the workflow more relevant than a general medical EHR.

#### Cons

The initial setup takes time and requires a fair amount of hands-on configuration. Some workflows and settings are not immediately intuitive, so I have needed training and support while setting up services, payments, online booking, memberships, and other practice-specific workflows. I would also like some areas of the system to feel more streamlined and easier to navigate without needing additional guidance.

#### Reasons for choosing AestheticsPro

I chose AestheticsPro because it offered the best combination of aesthetics-specific charting, patient management, before-and-after photos, memberships, packages, inventory, online booking, payments, and automated communication in one platform. It felt more aligned with the day-to-day needs of my aesthetics and wellness practice than the other systems I evaluated.

#### Reasons for switching to AestheticsPro

I needed a system that was better suited to the workflow of my aesthetics and wellness practice, with stronger charting, patient management, memberships, inventory, online booking, photos, and practice management tools in one platform.

#### Vendor response

Hi Davi-Ann, Thank you for sharing such thoughtful feedback! We’re thrilled that AestheticsPro is bringing the aesthetics and wellness sides of your practice together in one platform. We know there’s a lot to configure and learn during onboarding, so we’re especially glad our support and training teams have been helpful along the way. We appreciate your feedback on making workflows even more intuitive and look forward to supporting you as you continue getting everything set up for your practice! – The AP Team

Replied September 2026

---

### The Best Aesthetic Software in the Market!

- Overall rating: 5/5
- Reviewer: Ardis S.
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

Outstanding and Responsive in every way making our day seamless and enjoyable from scheduling, payroll, inventory, charting, AI and reporting. They have thought of everything!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Secure, relational database for reporting, intuitive and provides all in one features and functions for a seamless experience. In addition the support has been incredible over the past 9 years of use.

#### Cons

A few things like AI .phrases had to be done manually/outside but those features have been added and have not raised my cost!

#### Reasons for choosing AestheticsPro

All inclusive functions to make my day much easier

#### Vendor response

Thank you so much, Ardis! Nine years with AestheticsPro means a great deal to us, and we’re thrilled to hear the platform continues to make your day-to-day easier. We especially love hearing that newer tools like AI and Dot Phrases have added even more value to your workflow. Thank you for recognizing our team, continued innovation, and commitment to providing an all-in-one solution for your practice. We truly appreciate your longtime trust in AestheticsPro and look forward to continuing to grow alongside you! – The AP Team

Replied September 2026

---

### First time user

- Overall rating: 4/5
- Reviewer: Gretchen C.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

Neutral so far until I can get it to integrate with my website and I start to see some results, including EMR and ease of booking and rebooking as well as client communications for events.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Unsure, I just had my client list added. I think I will lie it better when it is built out and I can start to see the functionality and use the EMR.

#### Cons

I could not hear some of the trainers. The training for some aspects was very fast. The tutorials were somewhat unclear as it is quite complicated in function.

#### Reasons for choosing AestheticsPro

it was recommended by another user, plus the draw of medical records and client communications.

#### Reasons for switching to AestheticsPro

Professionalism, more functionality, more users

#### Vendor response

Hi Gretchen, Thank you for sharing your feedback! We appreciate your patience as you get everything set up and are glad our support team has been helpful. We also appreciate your feedback on the training experience and hope AestheticsPro becomes even more valuable as you begin using more of the platform. –The AP Team

Replied September 2026

---

### Tammy McKinley/Office Manger

- Overall rating: 1/5
- Reviewer: Tammy M.
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

We may not want to keep the software. A 15min call each week is not enough nor is only an hour of training.

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 4/5
- Customer support: 2/5
- Functionality: 2/5

#### Pros

We don't know, no training and support is lacking. I had to rebuild the system and yesterdays training concentrated on administrative with staff. We were not able to go over any charting/evisit and escribe.

#### Cons

The trainer was slow and was not feeling well. We did not get through the training on charting at all.

#### Reasons for choosing AestheticsPro

A simplier experience and cost. The sales guy was great

#### Reasons for switching to AestheticsPro

Cost and we did not need alot of bells and whistles that mod med had.

#### Vendor response

Hi Tammy, We’re sorry to hear that your onboarding experience did not meet your expectations. We take this feedback seriously and reviewed the training session referenced in your review. Our records and review of the session reflect some differences from the experience described here, but we understand that onboarding a new system can take time and that every team’s training needs are different. Our goal is to make sure clients feel confident using AestheticsPro, and our team remains available to provide additional guidance with charting, ePrescribe, and other areas of the platform as needed. We appreciate the opportunity to continue supporting your team. – The AP Team

Replied September 2026

---

Showing 1 - 10 of 682 Reviews

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