AdvancedMD EHR Software


 

AdvancedMD is an integrated medical software suite for independent practices. Features include practice management, electronic health records, patient engagement, telemedicine, rooming, reputation management, financial analytics and business intelligence reporting that all work together to automate practice workflow.

Mobile users can work on the iPhone and iPad. The cloud platform enables anywhere access and the highest levels of data security available. AdvancedMD is browser agnostic for Mac and Windows operating systems and runs on nearly any device.

Integrated workflow automates the patient journey, starting with self-scheduling onsite or telemedicine appointments. Appointment reminders can be sent to patients via text or email. Insurance eligibility verification for next-day patients runs automatically and alerts staff of potential issues. Consent forms are sent through a patient portal and collected into the patient chart. Rooming helps manage patient flow. Charting and prescriptions can be done from anywhere. Charge capture occurs during the charting process without billing staff needing to copy or paste.

 

AdvancedMD - Scheduling details
 
  • AdvancedMD - Scheduling details
    Scheduling details
  • AdvancedMD - EHR dashboard
    EHR dashboard
  • AdvancedMD - Telemedicine
    Telemedicine
  • AdvancedMD - Online scheduling
    Online scheduling
  • AdvancedMD - Rooming
    Rooming
  • AdvancedMD - iPad charting
    iPad charting
Supported Operating System(s):
Windows 7, Windows XP, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

382 Reviews of AdvancedMD

 

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Software Advice Reviews (265)
More Reviews (117)

Showing 1-20 of 265

Jenah from Southeast Psychology
Specialty: Psychology/therapy
Number of employees: 1 employee Employees number: 1 employee

February 2018

February 2018

Great product, but limited on cost-effective options for smaller practices.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I really liked most of the features of this software. It was user-friendly, had excellent claims turnaround data and a lot of patient-interactive options.

Cons

I did not like that there was not a way for a single-provider group to adjust the price point. While the product was reasonable priced, it was still too expensive for one provider. It would be nice to have a lower starting option for providers that are new to private practice.

Review Source
 
 

Eric from BCK Primecare
Specialty: Family medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

The most horrible experince you could have

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Cons

It has been a nightmare to work with this people. To all who want to listen.. be very clear with them about the agreement cancelation. Especially with the sellers. They will promise two months of implemental phase for free but it is going to take more than that and you will finish paying for a service you are not receiving. That happened to me and they started charging me. When I tried to cancel the contract nobody answered. So they continue charging our account. After a lot of conversation, they offered to credit my account if I continue with them which for me it was a big "bribe" Of course at this point I was not waiting for a piece of honesty from this people. We are going to be sent to collection for a 'delinquent" balance charged for a service that we didn't receive. BE CAREFUL this could be your story too.

Review Source
 
 

poonam from Duggal Poonam MD
Specialty: Family medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

too soon to review

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

too soon to say much , havent been fully functional yet , but seems will work well

Pros

seems will work as partners well with existing EHR, seems needs at least 6 weeks after sign up to get somewhere , but hopeful to get positive outcomes looks like . with time like in 3 months , will know more

Cons

not the cheapest. but like it that it will integrate with existing EHR , taking long to get thru process

Review Source
 
 

Leslye from Stanbro Healthcare Group
Specialty: Mental & behavioral health
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Good product, better customer support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It's easy to use and as a lot of additional functionality. It offers more than what we utilize at this point. Our rep is PHENOMENAL! She responds timely, is knowledgeable and a pleasure to deal with.

Cons

Some of the add-ons are costly. Worth it, but your initial price will grow because you'll want to experience more.

Review Source
 
 

Jody from Wholistic Motus Inc
Specialty: Physical therapy / rehab
Number of employees: 1 employee Employees number: 1 employee

February 2018

February 2018

Customizable and through, great support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Available customization for documentation. Implementation consultant did a wonderful job. Available online video training for referring back for help.

Cons

Doesn't fit seamlessly with Mac. Opening of multiple tabs between EHR and PM isn't ideal. Timeout time is too short.

Review Source
 
 

Maris from Solutions
Specialty: Mental & behavioral health
Number of employees: 1 employee Employees number: 1 employee

February 2018

February 2018

User Friendly EMR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This is a great system that can easily be adapted for a private practice or large agency. The price is also reasonable.

Pros

Ease of use. Self intuitive system. Completely customizable. I liked that you can use it to document and billing as well.

Cons

Customer service - not always easy to reach someone. Also some of the features require multiple steps.

Review Source
 
 

Ali from STX
Specialty: Bariatrics / obesity
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Not entirely satisfied

Ease-of-use

Functionality

Product Quality

Customer Support

Would be nice if we could write our own rules for our billing staff to run more effeciently
Would be nice if the referral tab actually calculated correctly

Pros

F1 key and one rep that went above and beyond out of allllll the reps I spoke to.

Cons

If copay is applied to visit; it must be removed to apply the insurance portion instead of auto calculating
The system does not allow you to attach a consistent modifier to a CPT code
Test runs should have been made on each electronic payer prior to implementing system live
Still unable to process TMHP and MCR RR electronically

Review Source
 
 

Anjum from Integrative medicine of Acadiana
Specialty: Internal medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

All in one service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Extensive program. Eprescription is easy, Lab orders are comprehensive. Ifax feature available for sending and receiving faxes, Customer service is exceptional, you always get a representative that will try to resolve the issue while on the phone, Trainers for the software are knowledgeable and helpful. PM and EMR communicates and easy to use both sides. Verifies insurances 2 days ahead of the appointment automatically. Patient portal is available. Billing service is fast and reimbursement are quick. RCM team is amazing.

Cons

Too many clicking between pages. Inability to check "Reviewed" box on a summary page at once, rather have to go through different tabs to check boxes. Too many "OK" to click with eprescription. Scanner only "Twain" compatible. Have to go back and forth between tabs to review PMH, Preventative medicine, vitals and care team

Review Source
 
 

Jonte from Faith-Works HCS
Specialty: Billing services
Number of employees: 1 employee Employees number: 1 employee

January 2018

January 2018

One of a kind

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Facility and professional billing with the option of telehealth. The claims are submitted to clear. It seems to be functional.

Review Source
 
 

Warren from North Suffolk Neruology, PC
Specialty: Neurology / neurosurgery
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Support is horrible and useless.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Beware Sales team is aggressive and trap you quickly. Steer clear of advanced MD.

Pros

PM System is decent and easy to work with. I like the cloud system and ease of sign in. But see the cons because these pros are not worth it!

Cons

EHR IS TERRIBLE! Support is not knowledgeable and you wait hours on hold for useless support staff. I am fed up!! Scanning is horrible and dysfunctional.

Review Source
 
 

Julia from Cook Foot & Ankle Specialists
Specialty: Podiatry
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

PM is great, EHR is just okay

Ease-of-use

Functionality

Product Quality

Customer Support

Overall, I am very happy with the PM and "2-3 out of 5" happy with the EHR. Once you become familiar with the difficult quirks, it just becomes second nature. However, what is "second nature" for me now would be appalling to someone who is familiar with a most customizable, more user-friendly EHR.

Pros

The scheduling part of Advanced MD is so intuitive. To move an appointment, just click, select "move", and click on the date and time you want instead. I like how you can customize the time intervals, color code appointment types, and assign each a default length of time. Adding a patient is easy. Making billing notes, sending messages/tasks, entering patient info, are all quick and simple. There are nice features in the EHR, such as being able to pull in medication history from a national database, look up pharmacies, customize acronyms and use pull-down menus to drop in often-used phrases.

Cons

Actually customizing the templates is quite difficult if you have not been formally trained by Advanced MD specialists, which costs extra. Trying to figure it out yourself online via training videos is next to impossible because it is not customized to your situation. Also, finding training videos to answer specific questions is also near impossible. In order to print a note out, you have to select a "WordMerge" option from a menu, then click several times until a word document opens up, which you can THEN print. Far too many clicks just to print out a note, in my opinion. I have not found a simple way to print out all of a patient's notes, so I end up repeating this process many times when an entire medical record is requested -- VERY time consuming. Advanced MD offers all sorts of conferences and trainings, but they all cost outrageous amounts of money, and most are in a location where you would have to travel to get there. I wish training was more accessible and not so costly. I wish creating templates were more intuitive and more easily done by a regular run-of-the-mill user.

Review Source
 
 

Jenifer from Carolina Pain Physicians
Specialty: Pain management
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Cannot recommend

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

PM easy to use and EHR is customizable over all the software is set up in a easy to use and understand platform

Cons

notes are all held in EHR unless pulled into word doc that must be custom made by your practice and if you make any changes to this word doc then any notes prior to this change will not have those new changes. It is very confusing and time consuming! Also advancedmd is not reliable, they do not bill accurately, their fax system is a separate system that you have to go into and push out all the faxes that anyone in your office hit ''fax" on. I could go on and on with the cons of this system.

Review Source
 
 

Shanmukha from Precious Smiles Medical Care
Specialty: Pediatrics
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Great Product , needs improvement

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Have used multiple EMR's in the past and this has by far been the easiest to nagivate and use, love that I can customize it to fit my practice needs to help with smooth work flow during a busy day.

Cons

I wasn't impressed with the functionality of their immunization module which is essential for me as a pediatrician , definitely needs more room for improvement

Review Source
 
 

stephanie from North State Orthopaedics
Specialty: Orthopedics / sports medicine
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Efficient, User friendly, and great customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We are a fast paced Orthopaedic office with 3 surgeons and 1 PA, this system has made the office workflow between the 4 providers so much more efficient we are able to focus staffing resources in other area of need now.

Pros

From the first inquiry about AdvancedMD to contracting to set up to actually using the system, AdvancedMD and their staff have been AMAZING. The system is user friendly, easy to learn, and easy to customize to your specific practice needs. We are transferring form a less than adequate EMR system to AdvancedMD, and I cannot be happier with the decision to go with AdvancedMD. I researched at least 20 different EMR vendors and had demo's with 3 and it was apparent from the start AdvancedMD was the only choice for us.

Review Source
 
 

Elizabeth from Elizabeth T Rodgers LICSW
Specialty: Psychology/therapy
Number of employees: 1 employee Employees number: 1 employee

December 2017

December 2017

A private practice behavioral health therapist's review of AdvancedMD

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

So far, the program is working well for me and there have not been any glitches. All of my billing is going through well and that is really the big thing for me

Pros

AdvancedMD works well for my needs as a behavioral health clinician managing a private practice. I am able to easily bill out my clients and document progress notes and treatment plans.

Review Source
 
 

Kara from Miles Family Medicine
Specialty: Family medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

More pros than cons. Good for medium sized practice.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

If it was easier to use and I could figure out the report for daily totals run on any given day like my previous PM, I would recommend this PM 100%.

Pros

I love the schedule. I like grouping families together for family balances and statements. I like having a chart files tab. Pop up memos are wonderful. Entering charges is easy and verifying insurance has been good when it works correctly.

Cons

My biggest hang up has been not having a payment report that can be run at any time. I called CS to figure how to create the report several times and have not been successful.

Review Source
 
 

Caitlyn from Certified Reimbursement Solutions LLC
Specialty: Billing services
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

Pretty easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like the autposting the most about this product. It is very easy to use and allows you to see everything you are posting before you post it.

Cons

The only complaint I have is when the insurance companies separate service lines and causes the autoposting feature to not work correctly.

Review Source
 
 

Michael from Comprehensive Addiction Treatment LLC
Specialty: Internal medicine
Number of employees: 1 employee Employees number: 1 employee

December 2017

December 2017

Poor customer support and unable to set up my billing software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Webinar training not appropriate for the software I bought

Pros

There is little that I like so far - The "enrollment specialist" has been unhelpful and I needed to inform them on at least 2 occasions how to do the enrollment and I know nothing about billing.

Cons

I have had to tell the software company how to set it up and I relied on google search to find the information

Review Source
 
 

Lea from Cherry Creek Eye Physicians and Surgeons
Specialty: Ophthalmology
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Disappointed

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have tried to reach out to all with little success. I always am on hold for a long time have about 10 open tickets with not much resolved, looked at billing service because apparently only way for AdvancedMD to look into my system to see if it is set up correctly but the references provided to me were not happy with billing company-just another number in a large company and practice still had to fight claims with insurance company, find a different credit card processing company and do own patient collections.

Pros

Simple to use, demographic portion, old scheduler, claim inspector, had system for almost 6 years-not much better

Cons

Lack of support, reporting is awful, buttons that don't work, very expensive to practice, aggressive sales force

Review Source
 
 

Rena from Holistic Recovery for Mothers/New Phoebe House Association
Specialty: Mental & behavioral health
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

Awesome Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

We love that it allows us to build our own templates to fit our practice. We are a co-occurring Mental Health and SUD program, thus we needed customizable documents and templates.
The schedule function is great as well. We can set appointments with color coordination, multi-person groups, and easily move appointments.

Cons

Not a lot of templates for us to use with our SUD program (but we created them!)
Hard to learn all the features of the software as there are so many.

Review Source
 
 
 
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Showing 1-20 of 117

Shannon from Plexus Health Solutions
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Decent system for a small practice

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The system is pretty straight forward and easy to use. The basic billing features (submitting claims, posting payments) are easy to do. The collections module is helpful and the authorization tracking is pretty nice.

Cons

We find that they do not have upgrades very often and do not take customer comments and suggestions into consideration very often. For being a web based system it is not the easiest to set up due to Active X controls and certain browser setting requirements. Reporting is lacking, even in basic data, unless you purchase their pricey reporting module.

Review Source: Capterra
 

Nichole from MD Commerce

February 2018

February 2018

Worked with AdvancedMD at my last job and it was probably one of the worst programs I've worked on.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Pro's was it was easy to understand but way to simple a cheap for anything that my providers were actually looking for.

Cons

No customization on the reports. I worked with Mercury Medical and got the best over and went to the worst with this program. Everything was sorry we can't do that or that's not available. Especially with anesthesia billing.

Review Source: Capterra
 

Adnan from Niaz Medical Services

January 2018

January 2018

Easy to use and access.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Best features of Advanced MD are Scheduling and Claim Center. Video Training Library is good to assist any user by displaying and explaining how things work.

Cons

Reporting module is lacking and didn't run the requested reports. Advanced MD insight is available on fee but definitely this is not the solution and their is other add on modules & features which needs to be activated for extra fee.

Review Source: Capterra
 


January 2018

January 2018

AdvancedMD is an integral software in our practice

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The best feature for me personally is the ability to work on my iPhone and iPad. I am extremely busy and not always able to sit at my desktop to work so this feature is crucial for me.

Cons

It was a bit difficult to learn how to customize templates the way I prefer but once you get the hang of it, it's fairly easy to work with.

Review Source: Capterra
 

Kaja from Shifa Health
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

I have had great success in using this product.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the electronic billing options, 835s, Collection Module, and denial tracker. The claim scrubber is very helpful too.

Cons

I would like to run a report by CPT, Modifier, or adjustment code and we cannot do that without purchasing a separate package.

Review Source: Capterra
 

Fred from Spine and Sport Physical Therapy
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Adequate

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

integrated with Electronic Medical Record

Pros

my biller likes the program and some of its features , as a provider, we have not had any problems with billing relay to our EMR program

Cons

integrating w/ my EMR ; it took us some time to synch the 2 programs . Reports were difficult at first until customer service walked our biller through the procedure .

Review Source: Capterra
 

Tracey from Best Care Wellness Center
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Every time I've called Customer Service - I've gotten exceptional, prompt & professional service!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The ability to know exactly what's happening with our claims.

Pros

I find the software to be comprehensive and generally easy to use. I like the favorites capability for frequently used reports. The more I use it - the more I find it can do.

Cons

It's not always easy to find information on what I need it to do - which is where the exceptional Customer Service representatives come in. They're able to resolve any/every issue I have/had.

Review Source: Capterra
 

Lindsay from Bennett Orthopedics & Sportsmedicine

January 2018

January 2018

Best of several EMR systems I've used in my career

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

intuitive layout, software reflects knowledge of actual workflows, cloud-based , best set of ready-to-use reports I've encountered. It does not require a separate IT specialist systems administrator to keep it going.

Cons

occasionally I have to hold for a while waiting for a rep on the phone, but the reps are very knowledgeable and understand our business and are able to remote in and help, which is great.

Review Source: Capterra
 

Shirley from Total Motion Physical Therapy

January 2018

January 2018

Overall the experience has been pretty good, training could have been better and longer.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Once you get used to it there is ease at working it. From other billing software that I have seen this is by far easier to maneuver through and find where and what you need to be doing.

Cons

We have had trouble, not sure if its the software or internet, but it will kick you off during the afternoon hours. This happened frequently for a while but now is down to just a few times a month. You can just be working and it just stops.

Review Source: Capterra
 

Mark from Friendly Foot Care

January 2018

January 2018

Unclear on functions

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

My assistant has a site to go to. And uses it daily. But she has been limited in tracking remittances from Medicare (see below).

Cons

It's delay of setup with Medicare; transferring remittance advise from Trizetto to McKesson. Currently after six months working on this transfer. Company gave clear instructions how to do it. But why am I doing it?

Review Source: Capterra
 

Cindy from RT Tolentino MD

January 2018

January 2018

Some support people are much more knowledgeable than others but overall everyone is helpful.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It does what I need to be done. Usually can easily get problems solved. Able to get insurance information which is nice.

Cons

Not especially user friendly. Wait can be long when needing help. Little things could be done to make it easier to use.

Review Source: Capterra
 

Pamela from Deerfield Medical Associates.

January 2018

January 2018

Love this software. User friendly. Clean. AdvancedMD listens to their clients.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

User friendly. Clean. Auto Post. Erx. Telemed. Patient Portal. Build templates on the fly. MIPS friendly.

Review Source: Capterra
 

Julia from Malheur Memorial Health Center

January 2018

January 2018

I mostly use this to look at patient visit documentation and to upload forms

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

that it is connect to the practice management program. On our old system to had to purchase two different programs. One for EHR and one for practice management.

Cons

the nursing staff doesn't like it very much. They are still getting used to the change. I don't work with the Electronic Health Record side very much. I do most of my work with the practice management program.

Review Source: Capterra
 

LINDA from WENDY SADOFF MD DERMATOLOGY PC

January 2018

January 2018

amazing and EASY to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The product offers easy navigation as well as easy for staff to scan, list and check insurance verification. Insurance verification and collecting co-pays and deductibles is an important part of a practice. Advanced MD makes it easy.

Cons

Reporting could be easier for information needed on a daily basis. I would like to be able to create reports to meet my practice's needs.

Review Source: Capterra
 

Kimmyanne from Columbia Fertility

January 2018

January 2018

The use of the software sometimes could be very time consuming

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the appointment scheduler. It is very easy to manipulate between patient visits and collecting co-pays

Cons

The billing functionality. It can be very time consuming and difficult to understand some of it features. The dashboard does not agree with the management reports.

Review Source: Capterra
 

Rebekah from Maryland Healthcare PC

December 2017

December 2017

I love this software. It's incredibly customizeable and comprehensive.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This software enabled us to bring billing in-house. We have control over the entire revenue cycle now, from coding through posting payments. This software improves our ability to service our clients effectively and handle problems when they arise.

Pros

My favorite things about this software is how it tracks claims all the way through the revenue cycle. I also love how customizeable it is, allowing me to set it up for the needs of our specific practice.

Cons

It's not terribly intuitive. It's so comprehensive that it can be overwhelming and takes a while to get used to.

Review Source: Capterra
 

Beverly from RHMC

December 2017

December 2017

This system is easy to use between the PM an EHR side.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

What I like most about the system is everything is at your finger tips and easy to learn. I get excited when I see they have updated something and it never crossed my mind it could improve any better than what it was.

Cons

Least favorite: I wish the eligibility for insurance gave a little more details that other systems do.

Review Source: Capterra
 

Linda from Texas Healthy Aging and Hormone Therapy, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Excellent software, customer service is the best.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Demographics flow over from Practice Fusion, claims/superbills flow from Practice Fusion, EOBs/ERA/s are readily available for me, system is available at any time for me to work.

Pros

User friendly, customer service is always available for help. I have had very good results with all areas of Advanced MD that I use. Our rep he is the best. Always helpful and concerned that all is taken care of in our practice.

Cons

I have problems sometimes finding eob's and have to look through several until I find the one that matches the payment that I am trying to work on.

Review Source: Capterra
 

Regina from Foot and Ankle East, PC

December 2017

December 2017

Transition was pretty seamless, just stay open to change

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love that the system encompasses billing, A/R, EHR, Labs, etc into one interface. Statements are easily tracked and it's easy to keep up with claims that aren't getting paid. Payments are also coming in faster than our old system.

Cons

On the EHR side, our doctor feels like there is a lot of setup required to make the system more user friendly. Until setup is complete, dictations require some extra time and work.

Review Source: Capterra
 

KRISTINA from AGELESS BODY BY NEW SCIENCE

December 2017

December 2017

I had a very good experience so far with AdvancedMD

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

All my questions and concerns have been answered and resolved fast from competent support representatives.

Pros

User friendly, very professional designed and the same time simple to work with. The system has a lot of functionalities and definitely meets our requirements.

Review Source: Capterra
 
 
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