--- title: "AdvancedMD Telemedicine Software Reviews, Demo & Pricing - 2026" description: "Review of AdvancedMD Telemedicine Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/medical/advancedmd-advancedemr-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Telemedicine Software](https://www.softwareadvice.com/telemedicine/) / AdvancedMD Telemedicine Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # AdvancedMD Telemedicine Review Wondering if AdvancedMD Telemedicine is right for your organization? Our Telemedicine Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview AdvancedMD Telemedicine 4.3 [(25)](https://www.softwareadvice.com/product/85313-advancedmd-advancedemr/#reviews) Pricing Pricing available upon request ### About AdvancedMD Telemedicine AdvancedMD offers a fully unified suite of patient-focused technologies called AdvancedMD @home. This patient engagement collection makes it easier for you to create a robust and scalable practice to treat patients when and where they need you. Like all AdvancedMD solutions, everything within @home is hosted on Amazon Web Services for a faster, simpler, more reliable experience. Each feature of @home is nicely unified within EHR, ePrescribing and practice management for a seamless workflow experience. Telemedicine lets you manage a variety of care options and treatment plans remotely such as prescription and refill requests without requiring the patient to leave their home. You get a patient portal, an online hub that gives access to patient education, scheduling, statements and bill-pay, staff and physician messaging and countless other tasks to reduce time for patients and you. New and existing patients can see your available schedule by provider. They can schedule a telemedicine or in-office appointment. Appointment reminders are automated and sent automatically via email, text or phone in English or Spanish. Online intake and consent forms take the "wait" out of waiting ro... om and help you capture accurate information that flows automatically into patient charts. Messaging gives patients direct access to your front desk and clinical staff in a secure environment. The AdvancedMD @home remote care bundle makes it easy to work from anywhere and see patients at home. Do you work for AdvancedMD Telemedicine? [Manage this product listing](https://www.g2.com/products/advancedmd/claim_requests/new?auto=true) Wondering if AdvancedMD Telemedicine is right for your organization? Our Telemedicine Software selection experts can help you in 15 minutes or less. ## AdvancedMD Telemedicine User Interface ## Popular AdvancedMD Telemedicine Alternatives Main Product AdvancedMD Telemedicine 4.3 [(25)](https://www.softwareadvice.com/product/85313-advancedmd-advancedemr/#reviews) Ratings Breakdown - 4.12Ease of use - 3.96Value for money - 4.22Customer support - 4.12Functionality Pricing Available upon request Get Price Alternative Product [Doxy.me](https://www.softwareadvice.com/telemedicine/doxy-me-profile/) 4.6 [(1227)](https://www.softwareadvice.com/telemedicine/doxy-me-profile/reviews/) Ratings Breakdown - 4.86Ease of use - 4.83Value for money - 4.53Customer support - 4.58Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Klara](https://www.softwareadvice.com/medical/klara-profile/) 4.5 [(2)](https://www.softwareadvice.com/medical/klara-profile/reviews/) Ratings Breakdown - 5.0Ease of use - 5.0Value for money - 5.0Customer support - 5.0Functionality Pricing Available upon request Get Price Alternative Product [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/) 4.4 [(860)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.55Value for money - 4.48Customer support - 4.25Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [Mend](https://www.softwareadvice.com/medical/mend-profile/) 4.6 [(920)](https://www.softwareadvice.com/medical/mend-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.51Value for money - 4.60Customer support - 4.52Functionality Pricing Available upon request Get Price Alternative Product [SecureVideo](https://www.softwareadvice.com/telemedicine/securevideo-profile/) 4.8 [(26)](https://www.softwareadvice.com/telemedicine/securevideo-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.41Value for money - 4.48Customer support - 4.38Functionality Pricing Starting at $50.00 per month Get Price ## AdvancedMD Telemedicine Pricing and Plans AdvancedMD Telemedicine has one plan. is free. Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does AdvancedMD Telemedicine pricing compare to alternatives? Explore how AdvancedMD Telemedicine's pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | AdvancedMD Telemedicine4.3[(25)](https://www.softwareadvice.com/product/85313-advancedmd-advancedemr/reviews/) | Pricing available upon request | Not available | Not available | 4.0 | | [Doxy.me](https://www.softwareadvice.com/telemedicine/doxy-me-profile/)4.6[(1,227)](https://www.softwareadvice.com/telemedicine/doxy-me-profile/reviews/) | $29.00 /mo | Available | Available | 4.8 | | [Klara](https://www.softwareadvice.com/medical/klara-profile/)4.5[(2)](https://www.softwareadvice.com/medical/klara-profile/reviews/) | Pricing available upon request | Not available | Not available | 5.0 | | [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/)4.4[(860)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/) | $23.00 /user/mo | Available | Available | 4.5 | | [Mend](https://www.softwareadvice.com/medical/mend-profile/)4.6[(920)](https://www.softwareadvice.com/medical/mend-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.5 | AdvancedMD Telemedicine4.3[(25)](https://www.softwareadvice.com/product/85313-advancedmd-advancedemr/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.0 - [Doxy.me](https://www.softwareadvice.com/telemedicine/doxy-me-profile/)4.6[(1,227)](https://www.softwareadvice.com/telemedicine/doxy-me-profile/reviews/) * * * Starting price $29.00 /mo Free trial Available Free version Available Value For Money 4.8 - [Klara](https://www.softwareadvice.com/medical/klara-profile/)4.5[(2)](https://www.softwareadvice.com/medical/klara-profile/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 5.0 - [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/)4.4[(860)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/) * * * Starting price $23.00 /user/mo Free trial Available Free version Available Value For Money 4.5 - [Mend](https://www.softwareadvice.com/medical/mend-profile/)4.6[(920)](https://www.softwareadvice.com/medical/mend-profile/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.5 ## AdvancedMD Telemedicine Features - Popular features found in Telemedicine Appointment Management Billing & Invoicing Charting Confirmations/Reminders E-Prescribing HIPAA Compliant Multi-Provider Practice Online Forms Payment Processing Practice Management Self Service Portal Video Conferencing - More features of AdvancedMD Telemedicine Activity Dashboard Alerts/Notifications API Appointment Scheduling Calendar Management Chat/Messaging Claims Management Client Portal Communication Management Compliance Management Customizable Branding Customizable Forms Customizable Templates Document Management Document Storage Electronic Payments Email Reminders File Sharing For Medical Purposes Generative AI Live Chat Medical Billing Mobile Access Mobile Alerts Monitoring Multi-Location One-to-One Messaging Records Management Reminders Remote Treatment Planning Reporting & Statistics Scheduling Secure Data Storage Surveys & Feedback Third-Party Integrations Two-Way Audio & Video Virtual Waiting Room Workflow Management ## AdvancedMD Telemedicine User Reviews ## AdvancedMD Telemedicine customer ratings - Overall rating: 4.3/5 - Total reviews: 25 ### Rating distribution - 5 stars: 13 reviews (52%) - 4 stars: 9 reviews (36%) - 3 stars: 2 reviews (8%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (4%) ### Secondary ratings - Ease of use: 4.1/5 - Value for money: 4.0/5 - Customer support: 4.2/5 - Functionality: 4.1/5 --- Have you used AdvancedMD Telemedicine and would like to share your experience with others? ### Too costly! - Overall rating: 3/5 - Reviewer: Beth W. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It wasn't as necessary as it is now, in this current climate. However, we have found that the process, simple though it was, could be found elsewhere for cheaper, making it a more viable option for us and our patients. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros AdvancedMD uses Zoom, like most, for its telehealth software. At the time that we signed up, you had to have a separate account and payment processing with Zoom outside of AMD. Zoom is easy enough to use and processed through the system fine. #### Cons It was nearly $200 a month for us to maintain the Zoom contract with AdvancedMD, regardless of how many patients we saw. So even if we had none (before the pandemic) we still paid. #### Reasons for choosing AdvancedMD Telemedicine At the time, it was what we had in place. --- ### great accounting & EHR program- easy to use, very detailed & avail 24/7-better w/ ea update. - Overall rating: 5/5 - Reviewer: Dana K. - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. more than I expected. The accountability for finance is complete. The EHR area is wonderful. Having the program available anywhere is fantastic. PC and Mac perfect!!!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I am a manager and therefore have full access. There are many features I rave about. The work flow ease from front desk personnel to billers to providers is amazingly user friendly. I do like that there are access limits to set for each job title within the company. The accountability of each service date is complete financially as well as historically. The scheduling module can be as complete as you design it. The fact that we are able to customize certain areas is absolutely wonderful. The EHR portion is very complete. I like that AMD allows additional information to be added at anytime to a patients record not effecting the scheduling. I also like that we are able to access this program on our Ipads for quick usage. I am glad we are able to export reports to excel to manipulate information as necessary. I rave about your program all the time! I have worked with three other programs and am the primary person that hand picked your company's program for Therapediatrics. #### Cons There are always quirks in any system. REPORT ACCESS* and referral/authorization areas could use improvement. I do find that important reports for business purposes such as for finance, current active clients, marketing, HIPAA, rx renewals, referral counts, etc are not accessible unless your purchase an additional module with AMD. There is not a report that pulls all current active patients. There is a report that pulls discharged or deceased, and there should be a report that pull all active only. The referral area does not count referrals/authorizations the way the insurance companies count them, which is critical for our industry. Every single client comes to us by a script and could be accompanied by a referral or authorization. I would like to see this area reviewed to its usefulness for our industry. --- ### AdvanceMD Review - Overall rating: 4/5 - Reviewer: Julius N. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As an accountant for an Institute that provides therapeutic services for the public, AdvanceMD serves as our subledger. The software provides a versatile platform that helps implement customizable features that cater to our specfic needs to ensure that all records are accounted and transparent. We are a satisfied user of this software. #### Cons The interface of the website portal offers a user-friendly experience; however, it does require time and effort to utilize all it's functions properly and with of ease, but that's a given. In other words, you only get what you put into it. --- ### Not the best for PT - Overall rating: 3/5 - Reviewer: Matthew H. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We recently tried switching from WEBPT to AMD but we lost more money than we gained from the switch so we will be switching back to WEBPT. The problems were being solved but more problems were surfacing and we do not have time for solving more problems and not seeing patients along with not being medicare compliant. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 1/5 #### Pros Importing information for medical history was easy as patient did that at home and automatically went into our evaluation. #### Cons Not universal for all PT conditions and was not able to be medicare compliant due to inability to fax documents. #### Reasons for switching to AdvancedMD Telemedicine Thought it was going to be easier and quicker but it was not so we went back to WEBPT. --- ### Our Transition to Advanced MD was easier than anyone could expect. - Overall rating: 4/5 - Reviewer: Kaja K. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Electronic charge entry and claim edits make billing out claims a breeze. I like that I can do a quick overview of all claims and approve them and if it does not meat coding guidelines it will let me know so I can take a closer look. #### Cons cannot group AR module my individual commercial insurance. I can group it by financial class if I just want to look at Medicare or Workers Comp claims but I would like to be able to just look at Beacon Health, or just Tricare. --- ### One of the best EHR systems we have worked with! - Overall rating: 4/5 - Reviewer: Lianna J. - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It is very user friendly. Templates are created by the customer and designed specifically for the usage they serve. All of the information is in one area which makes obtaining old physician or therapy notes easy. #### Cons With technology, there comes the risk of system errors. My team experiences system errors probably at least once a week. The errors or slow downs may occur once or it may occur over the course of a few hours. --- ### The system is hard to implement, once it is implemented for most of the parts working smoothly. - Overall rating: 4/5 - Reviewer: Solvita B. - Industry: Mental Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am able to run practice from one software. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The reason we choose this software for our practice to have an opportunity to combine all of our needs in one system to be able to run smooth day to day functions. From scheduling patients, sending automatic appointment reminders , medical records, great billing possibilities EDI/EFT, credit card charges, and variety of reports. All functions within one system. #### Cons If something does not work properly, some times, it takes for ever for support to figure out the problem and how to fix it. --- ### Primarily positive although recently there has been very slow response time - Overall rating: 4/5 - Reviewer: Gena T. - Industry: Mental Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I like the ease of being able to schedule, send claims, get answers. I am impressed with almost all of the representatives I talk to. Your software is expensive but the savings and efficiency has been worth it. #### Cons Right now there seems to be some response time issues. I have noticed it since adding the new scheduler format and am hoping it is just issues that will soon be fixed. The wait time can be extremely long and using the actual wait list often locks up the system completely. --- ### Very user friendly and the support provided is always helpful. - Overall rating: 5/5 - Reviewer: Margo M. - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: July 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am now able to keep my patient information organized and my financials are easily accessible for accounting purposes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros What I like most about this software is the ease of scheduling patients and the ability to seek support and ask questions at any time throughout the day. Also, most questions are easily answered by the help contents section on the website. #### Cons Maybe there are too many features and functions within the software making it take quite awhile to learn them all. I also think a 24-hour help desk would be helpful for questions not available in the online help section. --- ### Excellent billing software, large learning curve, helped us condense our operations - Overall rating: 5/5 - Reviewer: Jason H. - Product usage: Used daily for less than 2 years - Reviewed: November 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Ease of billing, flexibility with the scheduler, EHR for notes. Simplified our practice operations. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The insurance billing is fairly seamless once you learn it. The EHR has worked in a way we were hoping for. The calendar can handle expansion/growth as we are forecasting. You can easily use this for multiple locations and multiple providers. #### Cons It can take a long time to train new staff the features and functionality of the program. They charge per provider on different features, which can be a little frustrating. --- Showing 1 - 10 of 25 Reviews Load More Reviews ## AdvancedMD Telemedicine Popular Comparisons [Doxy.me vs AdvancedMD Telemedicine](https://www.softwareadvice.com/compare/85313-advancedmd-advancedemr/vs/85649-doxy-me/)[SecureVideo vs AdvancedMD Telemedicine](https://www.softwareadvice.com/compare/85313-advancedmd-advancedemr/vs/333553-securevideo/)[ModMed vs AdvancedMD Telemedicine](https://www.softwareadvice.com/compare/2446-electronic-medical-assistant/vs/85313-advancedmd-advancedemr/)[Tebra vs AdvancedMD Telemedicine](https://www.softwareadvice.com/compare/1329-kareo/vs/85313-advancedmd-advancedemr/)[athenaOne vs AdvancedMD Telemedicine](https://www.softwareadvice.com/compare/1106-athenacollector-athenaclinicals/vs/85313-advancedmd-advancedemr/)[CharmHealth vs AdvancedMD Telemedicine](https://www.softwareadvice.com/compare/2974-charmehr/vs/85313-advancedmd-advancedemr/)[Praxis EMR vs AdvancedMD Telemedicine](https://www.softwareadvice.com/compare/80298-praxis/vs/85313-advancedmd-advancedemr/) ## Other Top Recommended Telemedicine Software [CharmHealth](https://www.softwareadvice.com/medical/charmehr-profile/) **4.2** (153) Recently recommended **10** times [SecureVideo](https://www.softwareadvice.com/telemedicine/securevideo-profile/) **4.8** (26) Recently recommended **9** times [Ambiki](https://www.softwareadvice.com/product/527905-Ambiki/) **4.9** (14) Recently recommended **9** times [TimeTap](https://www.softwareadvice.com/dental/timetap-profile/) **4.5** (262) Recently recommended **8** times Stuck Between Options? 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