About AdvancedMD EHR

AdvancedMD is a unified suite of software solutions designed for mental health, physical therapy and medical healthcare organizations and independent physician practices. Features include practice management, electronic health records, medical billing, patient engagement tools, telemedicine functionality, patient charts, reputation management, financial analytics and business intelligence reporting that all work together to automate medical practice workflows.

Integrated workflows automates the patient journey and improves the patient experience, starting with self-scheduling onsite or telemedicine appointments. Reminders can be sent to via text or email to notify of patient appointments . Using automated functionality, insurance eligibility verificati...


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Supported Operating System(s):

Windows 7, Windows XP, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

408 Reviews of AdvancedMD EHR

Average User Ratings

Overall

3.65 / 5 stars

Ease-of-use

3.5

Value for money

3.5

Customer support

3.5

Functionality

3.5

Ratings Snapshot

5 stars

(142)

142

4 stars

(114)

114

3 stars

(52)

52

2 stars

(44)

44

1 stars

(57)

57

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 408 results

January 2018

Anonymous

Verified Reviewer

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

AdvancedMD is an integral software in our practice

Pros

The best feature for me personally is the ability to work on my iPhone and iPad. I am extremely busy and not always able to sit at my desktop to work so this feature is crucial for me.

Cons

It was a bit difficult to learn how to customize templates the way I prefer but once you get the hang of it, it's fairly easy to work with.

September 2019

David from Northwest Neurological, PLLC

Company Size: 11-50 employees

Industry: Medical Practice

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

September 2019

My review

Very good

Pros

That it can be customized -- to a point -- to my practice.

Cons

Many things can not be added or changed unless done through the company -- and if it is not on their list of changes it may never happen. It is also not as intuitive to use as one would hope.

Reasons for Choosing AdvancedMD EHR

Cost.

Reasons for Switching to AdvancedMD EHR

NextGen was extremely expensive and required FTEs just to run it. It was gangly and eventually was costing us more than it was helping us.

November 2021

Mark from Next Step Psychiatric Clinic

Company Size: 2-10 employees

Industry: Hospital & Health Care

Time Used: Less than 12 months

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2021

Great Company

From our first DEMO with Cameron it was easy going and easy to get the changing of EHR's complete!

Pros

Great costumer service! From the sales team down to the implementation team! Software does so many things i didn't think it could do but it does way more than any other software i found! We are all very happy with our choice! Really does make the office run better!

Cons

Building the templates takes a little getting used to but after you figure it out then it really is easy to build and do what you want!

Reasons for Switching to AdvancedMD EHR

Old outdated program

June 2021

Christine from Looking Forward Psychiatry

Company Size: 2-10 employees

Industry: Mental Health Care

Time Used: Less than 12 months

Review Source


Ease-of-use

1.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

June 2021

So many clicks ... why are there so many steps?

We often feel mislead or duped thinking back on the sales pitch. Everything is 18 clicks- EVERYTHING. Nothing is a one click done, its multiple windows with multiple clicks. Every feature is hidden in a menu in a pop up menu in 5 different screens that after 6 months I still dont know where to find the cool features I was sold on. The absolute worst part is everything is a pop up window. Forget about it on a mac. Nothing is easy with this program. We have wanted to back out and go to a different EHR 100 times since starting the process. We have lost so much money in claims, payroll hours of staff trying to figure out WHY -- WHY WOULD THIS GO HERE? Nothing is easy in this system. I knew something was wrong abut a month ago when money stopped flowing and I just figured it out. Our tax id is incorrect --- HOW COULD THIS HAPPEN? How could this slip through the cracks. Its so hard to be mad because all of the support is so kind and caring and they do their best. Its not their fault this system needs an update or an overhaul. The support staff is the only reason we have stayed so long. They deserve a raise. We pay over $400 a month for this system for 1 provider who prescribes. I feel like its too late now to switch again.I also feel like we are past the "I hate new things" part and this is really the flaws of the system. I came on THIS WEBSITE and it kept saying "easy to use". This is not easy to use in any respect.

Pros

I like the customer support (after extremely long hold times) the most. All employees are local, caring and knowledgeable. The implementation staff that we were assigned to were awesome.

Cons

All of it. Pop up windows, everything is a pop up. There is no spell check when providers are writing notes. You have to refresh the window to see the changes you made. The system has a DOS feel. Very clunky.

Reasons for Choosing AdvancedMD EHR

The reviews on this website.

Reasons for Switching to AdvancedMD EHR

To get an all in one system.

November 2021

Erin from Desert View Billing Specialists

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

November 2021

Advanced MD EHR

Pros

The ease of use. It's easy to train people to use it.

Cons

I would love for the EHR to have items easier to find.

Reasons for Choosing AdvancedMD EHR

More functionality