drchrono EHR Software


 

drchrono EHR is a patient care platform that offers customization at the point of care and on the go. In addition to EHR, drchrono also includes scheduling, billing and patient reminders. It is available on iPad, iPhone and Apple Watch.

Healthcare providers can utilize only the applications, technology and back-office functions they need. This platform automates patient check-ins, documentation, e-Prescribing, medical billing and more.

The patient personal health record app (PHR) and patient check-in apps guide patients through registration; at their next visit they simply confirm their information with a tap.

M*Modal lets providers tap, speak and document patient visits on the software's built-in forms, all of which can be customized.

FreeDraw is an available app that lets providers and office staff notate diagrams, X-rays or other files; they can also use the iPad's built-in cameras to take pictures and embed them in the patient's record.

Prescriptions can be sent electronically via iPhone, iPad, and the Internet; software can offers e-fax capabilities.

 

drchrono EHR - Patient information
 
  • drchrono EHR - Patient information
    Patient information
  • drchrono EHR - Face sheet
    Face sheet
  • drchrono EHR - Patient timeline
    Patient timeline
  • drchrono EHR - Mobile view
    Mobile view
  • drchrono EHR - Payment analysis
    Payment analysis
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

197 Reviews of drchrono EHR

 

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Software Advice Reviews (178)
More Reviews (19)

Showing 1-20 of 178

Scott from Beaches Facial Plastic
Specialty: Plastic & reconstructive surgery
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Excellent

Ease-of-use

Functionality

Product Quality

Customer Support

Great calendar and integration of billing with EMR. It’s a good system for specialty specific like Facial plastic

Pros

It’s is Apple based platform making the use of templates and consents done easily. It’s nice to be able to use an iPad or computer

Cons

Webinars are hard to follow. It’s not always clear the tutorials on how to create the macros or templates

Review Source
 
 

Jenfier from OBI BioAesthetic Institute
Specialty: Other specialty
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

I would recommend DrChrono

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The sales associate, Danny, was very informative and detailed about the software; what info on the system he provided has been accurate to date. Charla, our implementation manager, has been responsive and patient. Clearly her goal is to get DrChrono implemented effortlessly for us and in a timely fashion; we appreciate having that level of support.

Pros

* DrChrono is an Apple Enterprise partner * user friendly for patient and provider * comprehensive pricing, not ala carte' * real time EHR, cloud based

Cons

* as to be expected, creating customized templates is time-consuming, however the implementation process is itself is relative quick * IT support is available by email/chat submission. IT will call back quickly, which avoids being placed on hold for long period of time, however not having a "800" number to call takes some getting used to. I must admit though, the IT department is quick to respond once a request for help is submitted * the company is on west coast hours; our practice is east coast. Not so much a con, just a small inconvenience

Review Source
 
 

Janet from Thrive Neuro Health, LLC
Specialty: Chiropractic
Number of employees: 1 employee Employees number: 1 employee

October 2017

October 2017

It was easy to get up and running and add as we learned new features.

Ease-of-use

Functionality

Product Quality

Customer Support

There's a lot about our office that is not typical, so we were not typical to get implemented at all! customer service was so accommodating and flexible every step of the way.

Pros

Web-based. Fantastic support. Ability to open multiple tabs. Glad that they changed some of the form-building items. The ability to add a "wide" field is great.

Cons

Limitations for some of the form-building. For example, there is no choice to select "him/her". There is a "his/her", but those are two different forms of speech.

Review Source
 
 

Chris from Brenham Chiropractic
Specialty: Chiropractic
Number of employees: 1 employee Employees number: 1 employee

October 2017

October 2017

A very versatile and powerful platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have used this platform for years in a small, low-volume one-practitioner office. It is one of the few platforms that I have used over 3 decades of practice that actually provides what it sets out to do.It's extreme versatility sometimes makes it seem overly complex, but customer service is ALWAYS there to help and with some exploration, experimentation, and guidance from customer service it is not difficult to make it do EXACTLY what you want it to do.

Pros

What I like most about this platform is its all encompassing nature that it provides and its extreme versatility. It keeps the schedule, documentation, case notes, images, does patient billing and even patient contacting and emailing. It is EXTREMELY versatile and useful.

Review Source
 
 

Stan from Complete Health Chiropractic
Specialty: Chiropractic
Number of employees: 1 employee Employees number: 1 employee

October 2017

October 2017

great software! easy to use and very user friendly.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I really like how easy it is to use this software. I was provided with excellent training to get started.

Cons

I would love to see the features available on the iPad be implemented into a touch screen computer as well!

Review Source
 
 

Leon from Leon A Cohen MD., PA
Specialty: Family medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Innovative Lectronic Medical Record Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Highly recommend

Pros

Very easy to use and to individualize, excellent support, cost effective, I-pad and I-phone compatible, easy to access anywhere that internet or cell service is available. Easy for patients to use fklor demographics. Great patient portal

Cons

I have had trouble with the voice dictation, seems to go "out" at times,and at other times is very accurate

Review Source
 
 

Chrysanthi from ChiroGroup
Specialty: Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Best Software out there!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

User and patient friendly, option to color code, easy to maneuver and organize, paperless all the way.

Cons

No waitlist incorporated into the software, clinical notes are not set properly when printed, often slow even with good internet connection.

Review Source
 
 

Erin from Shore Neurocognitive Health
Specialty: Psychology/therapy
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Excellent EMR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

DrChrono's EMR is extremely efficient and reliable. There haven't been any technical issues, which is fantastic in a fast pace setting.

Pros

DrChrono is an excellent EMR. It has everything you need and is super easy to learn and to use. Also if ever you have a question or need help with an issue their support team is always available and very prompt. Very much appreciated!

Review Source
 
 

Kirk from WLFF
Specialty: Podiatry
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Making Charting easy.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Out of many EHRs this is by far a great product...... Very pleased

Pros

Very user friendly, no elaborate interface. It is a very simple layout and design, and you are able to build it the way you choose.

Cons

Sometimes the connection to the cloud is slow, but rarely. That aside, just move to place that has a stronger signal. IPad wireless.

Review Source
 
 

Brittany from Rapid Remedy Urgent Care
Specialty: Urgent care
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

I love Chrono!!!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Dr. Chrono is so easy to us and i love the set up! My clinic hardly ever has any problems with the system!!

Cons

I wish there was a way to scan in documents straight to the chart instead of saving it to the computer first then putting it in the chart.

Review Source
 
 

melissa from Action urgent care
Specialty: Emergency medicine
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2017

October 2017

FNP

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Dr Chrono is very user friendly. It allows for east and efficient charting. It allows for inter-staff communication.

Cons

We need a way to indicated what patients are in which rooms to keep patients in the write order from arrival. Also, need a order section for support staff.

Review Source
 
 

Summit from Nuance Facial Plastics
Specialty: Plastic & reconstructive surgery
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Looks good at first glance, then...

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I am migrating to Practice Fusion, as the implementation seems similar in most ways, and the cost of this system combined with the extreme difficulty (relatively) in retrieving information is slowing down my practice and therefore revenue. I don't recommend this other than its use as an expensive computer game.

Pros

Functions decently as a data entry EHR. I used this on a mac and iPad and I could document what I needed to after a lot of customization. Being html based, this is really portable and functions well on multiple devices fluidly.

Cons

Retrieving data is hard. For example, a patient calls, and the receptionist needs to look up the patient's history. This takes several types and clicks, and seems so buried into the system that it is an afterthought. When I think of a patient's history, I need it a click away. What I did to them and why they came to me needs to be immediately available. The slow-down due to drchrono is really significant, and led me to terminate my contract after one year of use, despite the pain in the @$$ of migrating systems. Navigating through a patient chart on the iPad is really hard. Navigating to the patient's history to retrieve past notes is even harder than on the computer. The inefficiency in this is really significant. The price is very high for what you get when compared to free options and even cheaper options.

Review Source
 
 

Charlene from MegMed Health
Specialty: Family medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Easiest EHR for front and back office

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

As easy for front office as it is for back. Easiest billing software. Set up billing templates and save tons of time.

Pros

Ease of use. Anyone who can use a smartphone can use drchrono. From scheduling to back office it is super easy!

Cons

Wish there was a phone number to call for support rather than just starting online. Sometimes would like to just start by talking to a person.

Review Source
 
 

Mary from Elysian Plastic Surgery
Specialty: Plastic & reconstructive surgery
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Fool Proof

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

Dr Chrono is very user friendly once set up. There are tons of templates to help chart notes for different services. Easy to use on the desktop, iPad & iWatch.

Cons

Keeping track of inventory through Dr Chrono app is a pain if you items such as botox/fillers in the system.

Review Source
 
 

Jennivy from Direct Urgent care
Specialty: Other specialty
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The software is easy to use. Customer service is willing to help any way they can to make the software very user friendly.

Cons

It's a little slow at times, but it could also be the wifi connections. Overall, I don't have too much complaint.

Review Source
 
 

Justin from Body In Motion Chiropractic
Specialty: Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Good multi-functional EHR system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

integrates schedule and charting, provides online scheduling portal that is easy for patients to use, provides in-system messaging and faxing allowing for seamless continuity of care

Cons

would be nice to be able to remove the features we don't use to simplify the screens & processes in the system

Review Source
 
 

ann marie from synergy medical
Specialty: Physical medicine / physiatry
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

customer service and trainers are in India. There is a general lack of understanding regarding their features and the software application for our individual needs

Ease-of-use

Functionality

Product Quality

Customer Support

They are trying, but I have heard we are the first customers to ask for certain basic features repeatedly.

Pros

EHR is good once set up
Billing is good once set up
iPad use in the clinic
multiple providers can use the software simultaneously for same patient

Cons

We have had to create it all ...there has been way too many man hours on our part to get the system usable

Review Source
 
 

Ashley from Ohlson Integrative Health
Specialty: Alternative & holistic medicine
Number of employees: 1 employee Employees number: 1 employee

September 2017

September 2017

Templates are key

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Customer service and implementation specialists are very helpful. Training is thorough and recorded for reference.

Pros

Templates are much easier and faster to build than in other EHRs. OnPatient and the completely automated kiosk make the check-in process completely paper- and scan-free. This has been great for a solo-practitioner.

Cons

Scheduler isn't great. It's nice that reminders are included, but the scheduler itself isn't as functional as other programs. Some features I am paying for (eRx and lab integration) continue to not work for me, which were key reasons why I paid more for my plan. Fax system is clunky and not very useful.

Review Source
 
 

Chanelle from Strong Performance Chiropractic
Specialty: Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Great value!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

DrChrono EHR very easy to use and quick to implement. It comes with a ton of premade templates that you can use as is or modify to your needs.

Cons

The software is limited in certain functionality. We sell packages of care and I haven't found a good way to track where people are in the care plan. I'd also like an easy place to insert reminders for certain patients future visits.

Review Source
 
 

Tim from Urgent Care 24/7
Specialty: Urgent care
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Great UI and amazing customer service!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This EMR is by far the best I have used and trialed. I went with Dr. Chrono because of the great user interface and ease of use. We are a walk-in urgent care clinic and dont bill insurance so we don't use the billing functions but it does everything we need it to. The lab and eRX integration is amazing and saves a lot of time for my staff! Very highly recommend!

Pros

Awesome user interface, works with iPad & iPhone, very simple to train my staff to use! The lab (Quest) Integration works really well.

Cons

Not built for walk-in clinics. Pt. must have appointment first in order to use ipad Kiosk which does add a step but overall not too many cons.

Review Source
 
 
 
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Showing 1-19 of 19

mark from murphy chiropractic health center

September 2017

September 2017

Good, definitely great for Apple users and clinics that use Ipads for note taking, checking in, etc.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Patients feel as if our office is up-to-date, using only the latest technology. Really good for developing high quality value in the patient, even before they are treated.

Pros

The macros are easy to use and simple to customize. Very good for physicians that use Apple products and want to make the clinics they work in very streamlined. Also, patients love to be handed an Ipad instead of a clipboard for on-boarding.

Cons

Not for clinics that use Microsoft software. I would recommend only using Apple technology if you were going to implement Dr Chrono. It was designed to be used on Ipads and it would be very difficult if your entire office was Microsoft oriented and you bring in this new software.

Review Source: Capterra
 

Kit from Kit Ko ARNP, PLLC
Number of employees: 1 employee Employees number: 1 employee

January 2017

January 2017

Solid system, especially if you're doing your own billing!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Dr Chrono is a full featured EHR with available practice management tools. Customizable note templates, patient portal, EPCS, integrated lab ordering/results, efax, patient online self scheduling, patient flags, integrated billing insurance platform with realtime eligibility information, and straightforward claims tracking...

We've been using the system, including the billing software, since March 2016 and continue to be pleased. There are a few quirks and frustrations. For example it's not set up perfectly well to pass tasks back and forth between office assistants who may not be in the office every day.

It's a little expensive, but sometimes you get what you pay for. Dr Chrono billing software is so easy to use, I don't have to pay an outside biller. So that offsets the cost quite a lot.

Pros

Comprehensive features, customizable, easy to use billing

Cons

Servers are sometimes slow, no cost differential for low volume providers, only one integrated credit card proecessing vendor, with higher than average fees.

Review Source: Capterra
 

Stephanie from Avalon Medical Spa
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Needs a lot of improvement

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

While this program is fairly easy to use we have had lots of continued problems with it. We've frequently submitted help tickets and often I'll get an email asking me to rate my customer support without ever actually getting any help at all. Documentation sometimes deletes itself which is extremely problematic. There has been a whole other host of issues.

Pros

Fairly easy to learn and use

Cons

So many problems

Review Source: Capterra
 

Richard from Greenville Foot and Ankle

February 2016

February 2016

Refreshing change to EHR systems, great system

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

i have been very happy with my decision to use drchrono . I joined about a year ago, and initially the learning curve was hard but then I spent some time with my training gal (forgot her name but she was really helpful), and was able to overcome this.

The layout is easy to use and manageable, love the appt reminders. My staff is all about the color coding too...

Ipad app---AMAZING. I have been searching for a mobile solution and there is nothing like it. You can click boxes, drop down menus and full note is generate for you. love it! also picture taking capability is huge...

can take HIPPA photos and draw on them. Also e-faxing is an udnerrated feature, all patient referrals can be assigned directly.

Review Source: Capterra
 

Mark from Mark Berger

September 2015

September 2015

I have enough time to write a review on this product now

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I'm an Orthopedic Surgeon with my own practice here in Chicago and my wife is an RN over at Northwestern. Earlier on when I was at the hospital, she and I would spend many of our evenings working on our documentation. But since then she had moved into administration and I started my own practice. She began leaving her work at the office and I was still working with paper notes.

I decided to get an EMR system and the system I went with allowed me to type up all of my notes, just like with Epic, but I was still spending time late at work or at home taking care of my notes. Recently, however, a colleague of mine in LA mentioned that he started using drchrono. I had never seen drchrono at any of our conferences and none of the EMR ads or emails mentioned them either. My IT guy didn't even mention that I could be using a cloud based system. But he mentioned their templates and that they had a great iPad application helped him save time on his documentation. So I had one of my staff take a look at one of their demos.

My staff was sold on it for them and said that the templates looked like something that could really help. A demo, a couple of training sessions over the computer, and some effort on creating my medical forms I'm actually having a great experience using this EMR.

As I mentioned at the title, I have a lot of time on my hands now that we have everything implemented and I'm able to go out and spend time with my wife now. Happy wife, happy life.

Review Source: Capterra
 

David from Chiropractor

August 2015

August 2015

Great EHR and excellent support

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I've been using DrChrono for two years and love it. Their people have been very helpful who train my staff and built our custom templates. We used several other programs and without a doubt DrChrono is the best. I use an iPad for charting and the office has two laptops, we also have an iPad in reception to check in patients.

Review Source: Capterra
 

Kevin from Dr. K. Lin

July 2015

July 2015

Great improvements over the last few years

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I have been a drchrono customer for the last four years (really since the beginning of their time) so this review is my honest opinion of the previous years with drchrono. drchrono has really stepped up their game - I am happy I stayed with them.

I use to wait days before someone would get back to me when I had an issue. I have been blown away that within the last year I haven't had to worry about waiting days to weeks to get answers and I just really realized that as I sent in my last few tickets. The support people were so helpful, I got an answer in less than an hour and they actually addressed my concerns. Such an improvement.

I use to have a lot of downtime with drchrono which made the "efficiency of an EHR" non-existent. I haven't had downtime in I don't know how long which has been great for my practice. I spoke with a few drchrono members who said they were fixing the issue, building out infrastructure (whatever that means) but I am really happy I didn't switch during that time. I can now work throughout the day on my EHR and no longer need to chart my notes at home.

For a period of time I used drchrono with a biller I had on staff. She use to complain that the system was slowing her down because it took a ton of clicks in order to run the report she was looking for or post a payment or whatever. After being assigned an Account Manager I was able to talk with them about this pain point my biller was experiencing; within the next day or so there was a new button added so she didn't have to click around as much as she was having to. She said this has saved her hours every week. I don't think our account would get that service anywhere else.

On another note, my biller had to take a leave of absence because she was having a baby. I didn't know how to follow up on the billing and didn't have anyone else in the office that could help so again I called my Account Manager. She mentioned that drchrono could help me in the meantime or permanently by becoming my biller while she is out. She has been out for two months now and I have to say, the transition was very easy and I am actually making more money since they have stepped up doing the billing services.

As you can see, I am very happy I didn't switch EHR's.

Good luck in your EHR decisions but save yourself the hassle and join drchrono. They listen to you, they are helpful and they are always updating their software (at no additional cost).

Best of luck with your practices.
Dr. Lin

Review Source: Capterra
 

Mallory from National Sleep Solutions, Inc.

July 2015

July 2015

Great first experience

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

There are several pros for the use of this program. It is very easy to use! There are a couple of suggestions that would be extremely helpful for our practice. As we make many phone calls for our patients, it would be much easier to use if it was totally electronic with our notes. A phone book section for doctors or on-call numbers would be great. Also, If there was a specific note section for phone calls to patients it would make it much easier for communication purposes. Like the recurring appointments section, it would be nice to have an option have reminders to setup appointments for each pt. For example: John Doe came in and had his initial visit, he needs a 1 month, 6 month, and 1 year follow-up visit. It would be nice to have a reminder pop-up for that patient that he needs to be scheduled a few weeks prior to those dates. Also, it would be helpful if there was a section for a call list (patients that need to be called or cannot get a hold of), as well as a personal note section for each team member (for self reminders, notes, etc.) Just a thought!

Review Source: Capterra
 

Kevin from Smart Wellness Now

June 2015

June 2015

Customer Service Lacking Features Lacking

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I've been a user for 4 years and have consistently battled a total lack of documentation (short of a variety of brief videos) constantly changing features without warning (unlike most packages that roll out well tested updates) and no communication about the changes. It is up to the end user to seek out the info on their blog or elsewhere. No email updates. I hope they pull it together as they have the basis for a good platform.

Review Source: Capterra
 

Neil from Clarus Dermatology, PA

June 2015

June 2015

Excellent EMR for Dermatology

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We use this software in our high-volume dermatology clinic. Having used other EMRs (Nexgen, AdvancedMD, EMA, eClinicalWorks and EPIC) I can definitively say that Chrono is the best. It is easy to customize, easy to use, has the best ipad functionality, excellent customer support, fair pricing and is fast. We invested the time up front to customize the templates to our workflow; this has resulted in very fast and precise documentation that lacks the other 'junk' that EMRs tend to include - our referring doctors appreciate this. I would highly recommend DrChrono.

Review Source: Capterra
 

Karen from BrakeYour Back

June 2015

June 2015

drchrono my search for an EHR is over!!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

As many of us can relate, the thought of switching out of an EHR system that I am currently unhappy with seems daunting. I wanted to stick with my dysfunctional EHR rather than taking even more time to move onto another EHR with no guarantee it would be better - but my search is over!
Some cons to start off with: I would like a drop down menu as I go through my notes that is pre-built.
Pros: after working with the Drchrono team, they re-created my notes exactly how I would like to save me time during my examinations, and really make my life so much easier. I do not have to spend my nights doing my charting - it is now completed during my exam with my patient!!
Drchrono and their team have been amazing and they worked with my practice to set up the software on my schedule.
Overall, I am VERY happy I switched over to drchrono.

Review Source: Capterra
 

Elizabeth from Premier chiropractic

June 2015

June 2015

Amazing and Intuitive EHR System!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I have used many EHR systems In various offices and have been extremely frustrated with them all.

Drchrono is simple and not only is the EHR amazing, but the billing software is a life saver too. I don't have to double enter our information anymore into 2 or 3 different systems and I can keep track of where exactly all my money is actually going or not going.

I know our doctors also really like that it's on the iPad so they can take a clinical photo and draw directly on it to document the patients pain points.

Overall, it's a great system and I know our office will be using it for years to come.

Review Source: Capterra
 

Dr. Michael J. from $20 Chiropractic Clinics

June 2015

June 2015

Excellent Software for our multiple offices

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We have five clinics and each of them use Dr. Chrono. This is an amazing software and their support is wonderful as well.

Review Source: Capterra
 

Maggie from Gateway Medical

June 2015

June 2015

Great First Impression

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

First Impressions of the product:
- nice, clear-cut interface, looks & works great on iOS
- decreased redundant work by creating appointment/billing profiles
- impressive ability to make customized templates pertaining to practice

Pros:
- amazing charting/scheduling tools (reminders for patients are my favorite feature)
- eRX makes prescribing very convenient for both provider and patient
- clickable phone numbers to contact patients
- customized appointment profiles saves a lot of time
- integration/implementation phase is very simple and support is helpful and quick
- ability to take pictures and add to clinical note (another favorite)
- helpful support videos/articles

Cons:
- make the iPad app a bit more user-friendly for first-time users

Overall, this app is spearheading optimal mobility for busy health professionals. There is a nice try before you buy option. I highly recommend this product to anyone who is looking for efficiency and satisfaction.

Review Source: Capterra
 

Richard from Spag Podiatry

June 2015

June 2015

2+ year using EHR, 1 year using billing services, and 16 years as podiatrist

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

In my time as a doctor and a business owner, I was switching between programs and billers trying to make my practice successful. I have been dissapointed to say the least in terms of having a program that has been easy for both my staff and me to use. I believe I am going to be a life long user of DrChrono. I had put way too much effort in trying to learn how to use other programs and not enough time in developing the quality of my practice. It has been tough to spend time with my family and deliver the best level of patient care that I can. There are a couple things that I need to say that I'm thankful that DrChrono's team has been able to do to help me.

1st, Documentation. DrChrono was the first program that I've been able to use that has actually been better than my paper documentation in actually being faster. I am extremely grateful that they have been able to give me time back with my patients and family. I've been able to actually be a doctor again and also develop the quality of my services that my practice is also growing. Their team has helped me to the extent that I'm hiring other doctors and move into a larger office here in Chicago.

2nd, My Staff. Some of the programs that I've used have been tough for my staff to actually used the full capacity of. I really believe that their appointment and billing profiles have helped my staff in managing all of their tasks. Bringing in the new doctors has also been great because they've been able to intuitively learn the program.

3rd, Billing. It took me a while to realize that the way I was doing my billing wasn't bringing in the cashflow that I needed. When I moved over my billing services to DrChrono, I was finally able to hire another Podiatrist and not worry about him getting the paperwork right since they don't teach EMRs and billing in school well enough to prepare them for our world. After around 6 months DrChrono had started to raise my collections by around 15% and I barely have any outstanding bills from the payers outside of 60 days. Before I had around 40% of my claims beyond 120 days outstanding. I was collecting enough for myself and my practice, but not enough to start growing and hiring.

I highly recommend all of DrChrono's services to any doctor.

Review Source: Capterra
 

Jenny from Jenny Nirro

June 2015

June 2015

Great customer service & an exceptional product

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Transitioning to Drchrono has been a very positive experience. The staff are exceptionally nice, and support you through learning how to get on board with their EHR. I love the iPad features. Being able to take a picture and upload it directly in to my clinical notes has added a dimension to my documentation that I never thought would be possible. It has been so great to use the iPad while talking to my patients and it puts my patients at ease, as I am able to talk with them easily as I do my assessments. Their billing has been easy to use and has improved my practice tremendously. I would highly recommend this product to anyone looking for a cutting edge EHR that is always improving and rolling out provider-focused features.

Review Source: Capterra
 

Robert S. from Dr. Robert S. Popkin D.M.D., M.A.G.D.

December 2009

December 2009

Economically priced and simple to use! No more 48 clicks to book a patient, it's down to 3!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I strongly advice all of my dental colleagues to try out their service and forget about going with one of the so-called big guys.

Pros

When I started my own practice I was overwhelmed with all of the decisions I had to make, but using Dr. Chrono made scheduling and insurance billing easy. The Dr. Chrono guys are gems that should be shared with other doctors! They personally helped me setup my practice and get patients in the door!

Cons

There were some dental features their software didn't have at first that was really needed by my practice. Such as showing a weekly and monthly view of all patients coming in so I could see where I could fit in new patients on the days I was in my office. But after speaking with the guys at Dr. Chrono they listened to my feedback and started working on implementing my suggestions.

Review Source: Capterra
 

Gregory from Werner Chiropractic

December 2009

December 2009

Thank you for making mine and my patient's lives easier!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

DrChrono.com is the kind of practice management system I have been dreaming of for my entire 15 years of practice!

Pros

DrChrono.com allowed me to replace 3 different software systems with this one web based system. I can access my schedule and patient information from anywhere using their safe and secure site. I do not have to perform anymore tedious backups, DrChrono.com does if for me. My patients love receiving the email and text reminders and, as a result, I have seen a tremendous improvement with compliance!

Cons

The development team spends a lot of time listening to my suggestions and has improved their program based on my feedback. Any problems and suggestions I have about their product are quickly reacted to and implemented.

Review Source: Capterra
 

Eric

July 2017

July 2017

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Support
Source: GetApp