ChartLogic EHR Suite


ChartLogic offers an ambulatory EHR suite that includes electronic medical record, practice management, revenue cycle management, e-prescribing and patient portal. The solution caters to primary care, surgical care and other complex areas of medicine.

ChartLogic EMR (electronic medical record) is designed to understand user workflow, specialty and personal preferences. The solution offers electronic charting capabilities that allow medical practitioners to view patient notes, medical history, referral letters and diagnosis codes on a single screen.

ChartLogic PM (practice management) helps in managing the administrative activities which include registration and scheduling, eligibility and verification, claims, billings and collections, user dashboards and reports. The module also integrates with ChartLogic EMR.

ChartLogic RCM (revenue cycle management) enables users to optimize financial performance. The solution manages the payer mix, case volumes and denials and disputes on a regular basis. ChartLogic also takes care of the claims continuum and provides practice staff access to detailed financial data.

Supported Operating System(s):
Web browser (OS agnostic) , Windows 8 , Windows 10

40 Reviews of ChartLogic EHR Suite

Showing 1 - 20 of 40

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  • Merideth from Steely foot clinic

    Number of employees: 2-10 employees

    July 2018

    Bad to worse

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Like I said initially they were helpful in setting up and sent someone to train onsite for 3 days

    Pros

    It does save to the cloud so no storage needed on site. During the sale they were very helpful and come to our site for training.

    Cons

    THese have to be fake glowing reviews. We have had nothing but trouble, failed roll outs, bad customer service from the start. To expensive to start over. Please consider other products

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Lauren from ozarktech

    April 2018

    excellent

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is user friendly which is a plus. Also, it makes charting easy and less time consuming when you are in a pinch.

    Cons

    The customer service could use some work and the loading can takes some time which causes problems when you are in a hurry.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Kristen from Peepers

    April 2018

    Very good software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We just switched over to this software for our office. It has many great things about it. It allows you to schedule patients with ease, make billing claim easier, organizing patient information, and much more. We have two doctors and it makes it easy to navigate between doctors.

    Cons

    The only con I have about this product is that it is sometimes hard to navigate between the screens. Other than that it is good so far.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    March 2018

    This EMR system is extremely user friendly!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    EMR are easy to navigate through. I love the easy template setup which you can set up to your preference which makes it extremely easy to navigate.

    Cons

    At some points while navigating it takes a little extra time for loading but other than that I have only had a few user mistakes which were taken care of promptly by their great support team.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Steve from Randall Pain Management

    March 2018

    Absolutely terrible. Out-dated and terrible. Don't use. Lag issues. Server issues. Very outdate

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Really not much at all. It is seriously so far behind other EHRs and their PM software is absurd.

    Cons

    Everything. PM software terrible. Customer service a joke. They put in tickets and do nothing. Not cloud-based. As if they are from the 80s. So many better products. Not customizable. I cannot believe they get a 4 star. A joke.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Shelby from MAD Billing Service, LLC

    Specialty: Billing services

    Number of employees: 2-10 employees

    March 2018

    Easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This software is user friendly and easy to navigate. The customer service reps are Super nice and helpful too.

    Cons

    It took me awhile to understand and learn all the buttons and sometimes the pages take a little while to load.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • John from Colorado Rehab

    Specialty: Physical medicine / physiatry

    Number of employees: 51-200 employees

    March 2018

    Trouble Getting Off The Ground

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Chart Logic seems like a nice intuitive product but the actual implementation left much to be desired. It seems like it would work fine for a smaller PCP but it just couldn't handle the complexity of our Docs' travel schedule. Plus, the inability of the implementation team to export/import our data was a major blow.

    Pros

    Interface seems easy to understand and checkin process is automated, if you are a standard practice with set travel schedules

    Cons

    Tracking multiple Docs across multiple locations that changes weekly is not possible, implementation team had a very difficult time importing SQL database correctly - this was a real show stopper.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Keith from Asun

    January 2018

    Used to use, but not too friendly

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It was ok in the robustness of it, there was a lot of ideas going on at once, and you get eventually what you need to get done

    Cons

    Way over complicated. Too much is going on on the screens at once, and your eyes have trouble adjusting.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • amber from Sacramento Bariatric

    Specialty: Bariatrics / obesity

    Number of employees: 2-10 employees

    October 2017

    Amber Espinoza

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    user friendly, quick, easy to use, overall I like the system. easy to access to pt info, makes my job easier to do.

    This review was submitted organically. No incentive was offered
    Review Source
  • Bonnie from Sacramento Bariatric Medical Associates

    Specialty: Bariatrics / obesity

    Number of employees: 2-10 employees

    September 2017

    Nice, easy system to use

    Ease-of-use
    Functionality
    Quality
    Support

    As always, customer service is really great whenever we need something and that is much appreciated.

    Pros

    The EMR is simple and easy to use. I like the set up and the customer service is great. I like that you can set up your page how you would like it, which makes it easier to navigate based on your preferences.

    Cons

    I don't have any cons with the EMR system. I do find that the new scheduling system update makes it more difficult to use, so I continue to use the old one. It's more efficient and I can get things done much faster.

    This review was submitted organically. No incentive was offered
    Review Source
  • Julia from NHSA

    Specialty: Surgery

    Number of employees: 11-50 employees

    September 2017

    Office Manager

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Overall user friendly , great customer service, if you are having any problems with the system they resolve within minutes and get you back to work in no time.

    Cons

    streamlining meaningful use steps, templates could be a little less clumsy, internal office email communication and why not labeling straight from scanned image instead of all steps from scanning, uploading etc. - minimize steps.

    This review was submitted organically. No incentive was offered
    Review Source
  • judy from NHSA

    Specialty: Surgery

    Number of employees: 11-50 employees

    September 2017

    its pretty easy

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Overall i think the system is pretty easy once you learn it. i like that we can organize it to our benefit and see the pt demo info without clicking back to the PM

    Cons

    ----When adding the ref doctor to the note even if its in the PM not sure why sometimes it doesn't cross over to the EHR.
    ---- Dont like that the Dr. Notes can be deleted or changed by accident its happen.


    This review was submitted organically. No incentive was offered
    Review Source
  • Elly from NHSA

    Specialty: Bariatrics / obesity

    Number of employees: 11-50 employees

    September 2017

    User friendly and adaptable to the clinician's needs for the practice

    Ease-of-use
    Functionality
    Quality
    Support

    I am interested in the new developments including the ability to use apps and patient portals. I would like to see more integrating of schedules, lab results, and faxes. Looking forward to the future of what Chartlogics may have to offer in this regards.

    Pros

    I love how I can create templates with ease and input handouts and easily attach documents into the patient's charts. It's also very organized with the patient's health records divided into appropriate sections (encounter notes,labs, med history, etc.)

    Cons

    The software takes time to load pages which sometimes makes charting inefficient. Also, the new scheduler is more complex. I still prefer the older version as it has all that I need and looks more simple and easy on the eyes.

    This review was submitted organically. No incentive was offered
    Review Source
  • Maria from Northwest Houston Surgical Associates

    Specialty: Surgery

    Number of employees: 11-50 employees

    September 2017

    Easy to Use!

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Good selection of features. Makes it possible for us to efficiently organize all tasks and assignments

    Cons

    Pictures doesn't cross over. Provider stays the same when switching patients. Patient's address is not under demographics

    This review was submitted organically. No incentive was offered
    Review Source
  • Paulette from NHSA

    Specialty: Surgery

    Number of employees: 11-50 employees

    September 2017

    ChartLogic Rocks!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We reviewed several softwares both PM and EHR some systems compatible some not with our office culture. Chartlogic married witg Advanced MD have proven to work for us thus far.. Truth be told I am interesred in transistioning to Chartlogic RCM and billing platform.

    Pros

    The internal workflow is fluid and conscice... They have an excellent, friendly, hands on and well infomred support team which is an added bonus on all fronts. We started with chartlogic in 2013 switching from a in office server based Medisoft PM and EHR and glad we did.

    Cons

    Since 2013 there have been several changes for improved processes and as a result of governmental regulations. ChartLogic very smoothly and the behind the screen changes keeps us current and efficiently servicing our physicians and patients.

    This review was submitted organically. No incentive was offered
    Review Source
  • Julie from Sacramento Bariatric Medical Associates

    Specialty: Surgery

    Number of employees: 2-10 employees

    September 2017

    Customer support rocks!!!

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    you can maneuver around the site quite easily, once you understand all the buttons, it makes your daily charting easier.

    Cons

    Takes a bit to understand all the buttons and where to look for certain templates etc. Overall, works well.

    This review was submitted organically. No incentive was offered
    Review Source
  • Danelle from Gerstein Eye Institute

    September 2017

    trailed product while investigating new Medical Record systems.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Like the ease of use. The system seems to follow a logical order and loaded quickly. Not too many clicks to navigate.

    Cons

    Seems like we will need a lot of customization. It will be difficult to determine how the reporting will coincide once edits are made.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Sue from Pediatric Associates of Stockton

    Specialty: Pediatrics

    Number of employees: 11-50 employees

    December 2016

    The name says it all

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    ChartLogic is a very easy to use program that is highly customizable.

    Pros

    Excellent implementation and customer service. You call Salt Lake City and get an actual person who can help you on the spot or you can chat live online.
    Changes to your templates, letters, etc can be done immediately real time; no need to call someone to do it for you. The customization is great!

    Cons

    We have had incidences when we needed something to change to make life easier for us and it took a long time for that change to get done.

  • Ryan from Valley ENT P.C.

    Specialty: Otolaryngology (ENT)

    Number of employees: 51-200 employees

    November 2016

    Chart logic review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Chart logic notes flow well. The encounters are organized as a traditional history and physical or SOAP note (the way the medical record SHOULD BE). The messaging system seems awkward. It takes extra effort to time stamp messages. You can't simply reply to messages, you must forward the message and select the sender in a list if you want to reply.

    Pros

    How the encounter notes work. Very easily customized. Unlimited capacity to create templates for notes and inserts.

    Cons

    Messaging system is awkward. It takes extra effort to time stamp messages. You can't simply reply to messages, you must forward the message and select the sender in a list if you want to reply.

  • Richard from USF

    Specialty: Hospital

    Number of employees: 51-200 employees

    October 2016

    Great EMR System

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Use it as a medical student in a couple different outpatient settings.

    Pros

    I find it one of the easier EMR systems to navigate. Customer service is A+

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