RxNT Software

Pros

Price point, easy of use, prescriptions produced fairly easily, clinicians tend to say the product works well for psychiatry.

Cons

RxNT does not integrate with primary care and Profiler EHR/EMR. The system is more ancillary and will likely be eliminated by Dr. First with Profiler EHR that integrates well with Profiler.

Pros

easy to use, good customer service, token available for the providers for e-scribing makes things much easier.

Cons

very basic look in the EHR, needs an updated function in that section but it has possibilities.
integration is difficult

Pros

RxNT's mobile app allows for efficiency and optimal patient care. Saves patient meds for easy refills.

Cons

Occasionally just loses a patient's data, and can sometimes be difficult to navigate. Employee set up a little cumbersome.

Pros

Easiest prescribing software I’ve found, I wish it had other features to match. It allows me to write in dosages and directions for medications, rather than choosing from an endless list that have only minor differences from each other.

Cons

EHR is difficult to use. It does not have an app, The UI is not friendly. I easily get led into administrative notes, and I have found it very difficult to customize my templates.

Pros

The Charge capture app is amazing for doctors office to transfer there notes and dx codes easily to the billing company!! The flow of creating a claim and sending it out to be billed is so easy!

Cons

Wish I could get quicker call backs from the customer service team! as well as making the scheduling app bigger on the screen!

Pros

I like how everything is so clean and nicely organized. Also easy to train staff from registering patients to checking them out.

Cons

I haven't tried the report and I really hope I can create my own reports when I need be. But other than that nothing so far.

Despite the occasional software flaws and overwhelmed support staff, we would have probably stayed with RxNT if they had a more reliable clearinghouse they associated their EDI and ERA services with.

Pros

Easy to learn how to use. Simple layout and user friendly software. Helpful and friendly support that comes free and unlimited.

Cons

Frequent glitches. Support staff is usually very busy and has to schedule callback. Eligibility verification feature is a disappointment. Integrated clearinghouse is terrible.

I have tried three e-prescribing software programs and RxNT is by far the best. I use it at work, at home and on my iPhone/iPad and is extremely is to use.
Highly recommend RxNT.

Pros

Intuitive, easy to use, very helpful Tech Support, it just works. It works well on my Windows desktop, my Mac desktop, my iPhone and my iPad. Very simple to use and to sent prescription to the pharmacies.

Pros

CLAIM SENDING OPTION IS SIMPLE. E SCRIPTS WORK WELL.
The DASHBOARD is a convenient feature that we find helpful .

Cons

Too much time wasted with extra clicks. Inability to create simple custom reports. Many of the PM reports are useless and require much added time to create something that is useful. Once created, system is unable to save the template for future use as other programs do.
Lack of available , useful information on the schedule screen leads to more multiple clicks for simple items such as copays.
Constant browser spinning, constant re-sign ins from screen to screen. Overload of of system errors bog down production.
Although this product has potential, it is still in it's infancy in terms of being useful. Spell check would help improve the professional look as well. Staff is often unavailable immediately for help.

The staff is extremely friendly and accessible

Pros

It is a very clean, clear user friendly software. Set up is easy. easy to understand and the staff is phenomenal

Cons

If you can live with the ads on the border of the software, I would say it is worth the investment. The ads are how they keep the software affordable.

THE SOFT WARE IS VERY GOOD, YOU CAN'T BEAT THE PRICE AND A GREAT WAY FOR SOMEONE JUST SETTING UP A PRACTICE TO GET STARTED

Pros

EASE OF USE, JUST VERY SIMPLE TO LEARN AND TEACH OTHERS, VERY VERY COST EFFECTIVE AND GOOD CLIENT ASSISTANCE WHEN NEEDED

Cons

SMOKING STATUS OF PT. CAN'T BE FLAGGED, WOULD LIKE TO GET THIS BACK, SHUT DOWN FROM TIME TO TIME VOLUNTARILY

Pros

Keeps complete track of all prescriptions by patient and by date. Very very useful for record keeping.

Cons

Occasionally I type in the one time password and, although it is correct, the software rejects it and the procedure has to be repeated.

Pros

They have a lot of templates that you can choose from, or you can have them made one for you, or just change something that may already be a template that you do not need.

Cons

We do not have signatures pads yet, and have to scan in documents like treatment plans that the patient has to sign.

The EHR side of RxNT is solid, easy to navigate and has useful features to aid in chart documentation. The Practice Management is stable and the technical teams are constantly working to improve it. For half the cost of most other software packages out there it's worth it to work with them. Their customer service team is one of the most responsive I've seen in my 35yrs of professional experiences!

Pros

The customer service and technical support teams. Whatever the issue they are willing to listen and try to improve their product. The EHR product is easy to navigate and the built in features are very nice.

Cons

The Billing product has some posting payment issues with both patient and insurance payments, we are usually actively working with the teams.

My sales representative, Kelsey is the best sales professional I have ever worked with. I've been using the prescribing software for many years and Kelsey has always been responsive in a prompt manner and quickly resolved any problems I experienced.

Pros

The prescribing software is the best I've ever used. The prescribing software is easy to use and very efficient. During the early stages when electronic prescribing became a requirement in my state, my sales representative, Kelsey was instrumental in resolving problems with my token. When my token was not working,, Kelsey quickly made arrangements for another token to be mailed to me. She made sure the process was seamless. Kelsey has always made herself available to answer my questions without having to play phone tag which is what I experienced with other problems vendors.

Cons

I wish the manual for the medical records portion was more detailed. I am still struggling with finding the time to schedule a tutorial but am so satisfied with the prescribing software that I am determined to schedule a tutorial so I can begin using it fit all of my patients. .

All the support and sales reps are wonderful and responsive and I would have rated customer support higher but for one thing...we on the West Coast need later regular support hours. 2:30pm Pacific Time is just difficult as problems arise as the day goes by but I only have time to deal with them later in the day. Perhaps as RxNT grows its support hors will as well...please.

Pros

As a solo-practiowning child psychiatrist scheduled med prescriptions for adhd children (and adults) were the bane of my existence. RxNT makes this much better.

Cons

A bit of a learning curve with the software...not very intuitive. The symbols for actions do not explain themselves when cursor hovers over them. The software for searching for pharmacies by cities doesn't forgive misspellings or make suggestions...same thing with patient's name. These are minor but annoying things.

Please change the dates on Current Meds to reflect when the ACTUAL prescription was written, and not when the pharmacy wrote asking for a refill!

Pros

Mostly fine.

Cons

When I look at "CURRENT MEDS" it shows the date when a **Pharmacy asked me for a refill** as being the last date date a prescription was "written," instead of the ACTUAL last date I wrote one. This is very confusing, as I do not respond to these pharmacy requests 99% of the time. Patients must come into the office to get refills. When they call asking for refills, these misleading dates make things more difficult to figure out, as I try to see when they should run out of their prescription and by which date they need to schedule followup. Very frustrating but my only real complaint.

Pros

Ease of use, very informational, just a great piece of software that is versatile and all around awesome

Cons

There weren't really any cons to this software. It's great and I would recommend it to anyone to use

Well worth using

Pros

A highly intuitive system with excellent connectivity. Data entry is easy and instructions are clear. Support services are prompt and always helpful and polite.

Cons

NONE except for poor support availability outside business hours. Althouh the weekend recording states that emergent issues can be addressed there are no instructions as to how to indicate an emergency situation exists. A message I left on a weekend indicating the need to resolve an emergency situation was not answered until Monday, the first business day.

I've utilized several billing packages over the years in my private medical practice. More recently, we started with Kareo and it was problematic. While searching for e-prescribing solutions I came across RxNT and we enrolled for the entire package. My biller--who has experience with many systems--loves the system. Kareo just about broke the practice as it took 3 months to get enrolled with Medicare. With Kareo, it's taken 2-3 weeks. Customer service is outstanding; when submitting a problem you will generally get an answer the same day and often within an hour or two.

Pros

Easy of use
Customer service
Price

Cons

The EMR is a bit cumbersome but we will be using another system. But for PM RxNT has been terrific.
e-Prescribing software prohibitively expensive if looking to integrate with other software