RxNT Software


 

RxNT offers a suite of cloud-based solutions including RxNT|EHR, RxNT|eRx, and RxNT|PM. These three solutions are available for purchase in standalone form or within an integrated suite and are accessible on any connected mobile device or web browser.

Within RxNT, users gain access to three different components to help them run their practices. RxNT|PM is ICD-10 compliant practice management tool that helps practices manage revenue, charge capture, control medical billing and collections, and schedule patients across multiple locations. Mobile iPad check-in options allow users to send patient reminders and check for insurance eligibility.

The RxNT|PM dashboard displays ways to access aging snapshots, practice-specific alerts, and provider payments/charges snapshots. RxNT|EHR is ONC-certified and fully integrates with RxNT|PM. 

This solution includes a customizable patient encounter module and allows users to electronically view and order lab testing and results. Additionally, the RxNT|eRx tool allows prescribers to issue scripts from mobile devices and web browsers.

 

RxNT - Scheduler
 
  • RxNT - Scheduler
    Scheduler
  • RxNT - Application dashboard
    Application dashboard
  • RxNT - Billing
    Billing
  • RxNT - eRx
    eRx
  • RxNT - Patient Encounters
    Patient Encounters
  • RxNT - Patient Information
    Patient Information
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

93 Reviews of RxNT

 

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Software Advice Reviews (90)
More Reviews (3)

Showing 1-20 of 90

Linda from Medical
Specialty: Substance abuse
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

MULTIPLE CLICKS AND SPINNING SCREENS WATE VALUABLE TIME

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

CLAIM SENDING OPTION IS SIMPLE. E SCRIPTS WORK WELL.
The DASHBOARD is a convenient feature that we find helpful .

Cons

Too much time wasted with extra clicks. Inability to create simple custom reports. Many of the PM reports are useless and require much added time to create something that is useful. Once created, system is unable to save the template for future use as other programs do.
Lack of available , useful information on the schedule screen leads to more multiple clicks for simple items such as copays.
Constant browser spinning, constant re-sign ins from screen to screen. Overload of of system errors bog down production.
Although this product has potential, it is still in it's infancy in terms of being useful. Spell check would help improve the professional look as well. Staff is often unavailable immediately for help.

Review Source
 
 

Deborah from Best Medical Consulting, LLC
Specialty: Billing services
Number of employees: 1 employee Employees number: 1 employee

November 2017

November 2017

RxNT Suite review

Ease-of-use

Functionality

Product Quality

Customer Support

The staff is extremely friendly and accessible

Pros

It is a very clean, clear user friendly software. Set up is easy. easy to understand and the staff is phenomenal

Cons

If you can live with the ads on the border of the software, I would say it is worth the investment. The ads are how they keep the software affordable.

Review Source
 
 

Sandra from Alabama Hematology Gynecology Oncology
Specialty: Oncology / hematology
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

RXNT EHR

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

THE SOFT WARE IS VERY GOOD, YOU CAN'T BEAT THE PRICE AND A GREAT WAY FOR SOMEONE JUST SETTING UP A PRACTICE TO GET STARTED

Pros

EASE OF USE, JUST VERY SIMPLE TO LEARN AND TEACH OTHERS, VERY VERY COST EFFECTIVE AND GOOD CLIENT ASSISTANCE WHEN NEEDED

Cons

SMOKING STATUS OF PT. CAN'T BE FLAGGED, WOULD LIKE TO GET THIS BACK, SHUT DOWN FROM TIME TO TIME VOLUNTARILY

Review Source
 
 

Joanna from Joanna Chapin M.D.
Specialty: Psychiatry
Number of employees: 1 employee Employees number: 1 employee

November 2017

November 2017

Eprescribing with rxnt is excellent

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

Keeps complete track of all prescriptions by patient and by date. Very very useful for record keeping.

Cons

Occasionally I type in the one time password and, although it is correct, the software rejects it and the procedure has to be repeated.

Review Source
 
 

Kathryn from Morning Light Wellness Center
Specialty: Psychiatry & Psychology
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

We have been pleased with our use of RxNT in our Community Behaivoral Health Clinic.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

They have a lot of templates that you can choose from, or you can have them made one for you, or just change something that may already be a template that you do not need.

Cons

We do not have signatures pads yet, and have to scan in documents like treatment plans that the patient has to sign.

Review Source
 
 

Alice from Physicians Solutions
Specialty: Billing services
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

RxNT has great customer service and a stable platform that is growing with the medical industry changes.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The EHR side of RxNT is solid, easy to navigate and has useful features to aid in chart documentation. The Practice Management is stable and the technical teams are constantly working to improve it. For half the cost of most other software packages out there it's worth it to work with them. Their customer service team is one of the most responsive I've seen in my 35yrs of professional experiences!

Pros

The customer service and technical support teams. Whatever the issue they are willing to listen and try to improve their product. The EHR product is easy to navigate and the built in features are very nice.

Cons

The Billing product has some posting payment issues with both patient and insurance payments, we are usually actively working with the teams.

Review Source
 
 

April from Psychiatry Consulting Services
Specialty: Psychiatry & Psychology
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

The best experience to date!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

My sales representative, Kelsey is the best sales professional I have ever worked with. I've been using the prescribing software for many years and Kelsey has always been responsive in a prompt manner and quickly resolved any problems I experienced.

Pros

The prescribing software is the best I've ever used. The prescribing software is easy to use and very efficient. During the early stages when electronic prescribing became a requirement in my state, my sales representative, Kelsey was instrumental in resolving problems with my token. When my token was not working,, Kelsey quickly made arrangements for another token to be mailed to me. She made sure the process was seamless. Kelsey has always made herself available to answer my questions without having to play phone tag which is what I experienced with other problems vendors.

Cons

I wish the manual for the medical records portion was more detailed. I am still struggling with finding the time to schedule a tutorial but am so satisfied with the prescribing software that I am determined to schedule a tutorial so I can begin using it fit all of my patients. .

 
 

Robert from Robert L Friend M.D.
Specialty: Psychiatry
Number of employees: 1 employee Employees number: 1 employee

May 2017

May 2017

Makes my life easier!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

All the support and sales reps are wonderful and responsive and I would have rated customer support higher but for one thing...we on the West Coast need later regular support hours. 2:30pm Pacific Time is just difficult as problems arise as the day goes by but I only have time to deal with them later in the day. Perhaps as RxNT grows its support hors will as well...please.

Pros

As a solo-practiowning child psychiatrist scheduled med prescriptions for adhd children (and adults) were the bane of my existence. RxNT makes this much better.

Cons

A bit of a learning curve with the software...not very intuitive. The symbols for actions do not explain themselves when cursor hovers over them. The software for searching for pharmacies by cities doesn't forgive misspellings or make suggestions...same thing with patient's name. These are minor but annoying things.

 
 

Neil from Partners for Behavioral Health and Wellness
Specialty: Psychiatry
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Mostly positive

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Please change the dates on Current Meds to reflect when the ACTUAL prescription was written, and not when the pharmacy wrote asking for a refill!

Pros

Mostly fine.

Cons

When I look at "CURRENT MEDS" it shows the date when a **Pharmacy asked me for a refill** as being the last date date a prescription was "written," instead of the ACTUAL last date I wrote one. This is very confusing, as I do not respond to these pharmacy requests 99% of the time. Patients must come into the office to get refills. When they call asking for refills, these misleading dates make things more difficult to figure out, as I try to see when they should run out of their prescription and by which date they need to schedule followup. Very frustrating but my only real complaint.

 
 

Ricky from Gulf Coast Behavioral Clinic
Specialty: Psychiatry
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Great software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Ease of use, very informational, just a great piece of software that is versatile and all around awesome

Cons

There weren't really any cons to this software. It's great and I would recommend it to anyone to use

 
 

ARNOLD from Brooklyn Psychiatric Associates
Specialty: Psychiatry
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Easy and accurate

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Well worth using

Pros

A highly intuitive system with excellent connectivity. Data entry is easy and instructions are clear. Support services are prompt and always helpful and polite.

Cons

NONE except for poor support availability outside business hours. Althouh the weekend recording states that emergent issues can be addressed there are no instructions as to how to indicate an emergency situation exists. A message I left on a weekend indicating the need to resolve an emergency situation was not answered until Monday, the first business day.

 
 

Kirk from Washington Internal Medicine
Specialty: Internal medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

RxNT

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I've utilized several billing packages over the years in my private medical practice. More recently, we started with Kareo and it was problematic. While searching for e-prescribing solutions I came across RxNT and we enrolled for the entire package. My biller--who has experience with many systems--loves the system. Kareo just about broke the practice as it took 3 months to get enrolled with Medicare. With Kareo, it's taken 2-3 weeks. Customer service is outstanding; when submitting a problem you will generally get an answer the same day and often within an hour or two.

Pros

Easy of use
Customer service
Price

Cons

The EMR is a bit cumbersome but we will be using another system. But for PM RxNT has been terrific.
e-Prescribing software prohibitively expensive if looking to integrate with other software

 
 

Roxann from Roxann Sangiacomo, MD PA
Specialty: Psychiatry
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

Needed info on purchasing Rx blanks

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Suggestions:
Compress info under Rx Hx onto one or two lines so I can see 10-12 past rxs on one screen instead of three at most.

Compress the Rx writing page so I can see 6-8 on one screen. Too much scrolling when filling multiple Rxs. Have to remember what's up top when I scroll five rxs down all the while the pt is talking!

At the pharmacy designation page, the # of pills being sent needs to appear next to the drug. Sometimes I am sending #30 to local pharmacy and #90 to mail away or printing that to give to pt, and I can't tell which one goes where on that page as I cannot see the quantities.

Results in much back and forth changing pharmacy designations. Frustrating and error prone.

Please remove the auto addition of DAW to any brand name drug written. This is a relatively new default and requires me to remember to check "generic". Trust me, if I want brand, I will write BRAND MEDICALLY NECESSARY" as is required in my state.

A year or so ago, another annoying default appeared on controls. Having to uncheck the "prn instructions" is a waste of time. I designate prn instructions in the sig myself. Nothing like finally getting it to the send point then having to scroll thru six rxs to see what is holding it up.

Was pretty disappointed in e prescribing update. Was hoping some of this was being looked at. I had spoken to developer many years ago on several occasions about same issues.

Overall still great value and your support staff is always great.



Pros

EPCS best thing ever. 3+ yrs ago I was 1st in my area & pharmacists still report almost 0 others using this. Feather in my cap! Just yest I went to pick up personal Rx at target. I know staff but when I got there, the staff called new pharmacist over to meet me saying "this is DrS, she's been our only EPCS prescriber for years until last week"

Cons

Final pages of Rx generation still not efficient. Still bulky, time consuming scrolling up n down. Due to having to generate three rxs for same Med sometimes, one for now to be sent to the pharmacy and one for 4and 8 weeks to print along with other MEDS, seeing only one per screen is maddening. They often are not in order and sometimes it's two diff MEDS getting same rxs (Adderall and adderallXR) so it's a mess trying to see if I've generated three of the right ones for each. If I could see a half dozen on a screen I'd be less error prone.

 
 

MaRISOL from Ramiro Coro M.D.
Specialty: General practitioner
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

EXCELLENT

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

In general we are very happy with RxNT, and the support ans assistance we receive always with a smile. Every issue we have ever had has been addressed in a timely manner and resolved quickly.

Pros

Ease of use, the program s very easy to use and navigate between tabs.
Customer service is always personalized to our particular needs.

Cons

Functionality and easy to use, willingness of customer service to assist and solve issues that arise. Everyone we have had the pleasure of speaking too is always very pleasant and willing to assist with whatever issue we may have.

 
 

Rebecca from House Calls Primary Healthcare
Specialty: Other specialty
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Easy EMR for small practices

Ease-of-use

Functionality

Product Quality

Customer Support

In a rural area there are some gliches that take some work to iron out. However I feel this would be true for any EMR that one has to use through cable or dish.
There are some tricks to make documentation of repeat visits much faster. The fact that one can do this with this system is fantastic. I have been using it for over a year now in a small rural practice and have finally gotten it down to a science. The customer support is fantastic. As with all systems there are times that things do not work right. The tech department lets you know and them follows up to tell you when everything is a go again. Frankly, for the money one cannot go wrong with this product.

Pros

ease of use once you have all info loaded in

Cons

it doesn't work with some browsers.

 
 

John from NW Telepsychiatry, PC
Specialty: Psychiatry
Number of employees: 1 employee Employees number: 1 employee

March 2017

March 2017

great tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I've been using RxNT for years and have also used other EMR based prescription tools. RxNT is straight forward, efficient and so easy to use. The support is quick and helpful...and you get to talk to a human being without huge waits and phone trees.

Pros

excellent value, able to prescribe controlled medications with ease

Cons

None

 
 

Emogene from Emogene Bedrosian, M.D.
Specialty: Emergency medicine
Number of employees: 1 employee Employees number: 1 employee

March 2017

March 2017

RxNT

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I am retired. Thus not a good value for me. But necessary in NY state. I would think Drs. in practice would be using a program that was integrated into their office medical records program.

Pros

easy to use. training was simple

Cons

cost for a retired person

 
 

Paul from IU Health
Specialty: Neurology / neurosurgery
Number of employees: 10,000+ employees Employees number: 10,000+ employees

March 2017

March 2017

RxNT works

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have used this since 1998. Every year is better.

Pros

Straightforward and user friendly. I use it all day and night.

Cons

None

 
 

Samuel from Fifth Ave Center
Specialty: Psychiatry
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

IMPROVING

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Occasional outage
Can be major issue
Controlled substance step can be frustrating/rejects/takes 3 attempts
Reasons unknown
Time consuming
Accessing pharmacies improved
Easy to use

Pros

Ease of use

Cons

Controlled substances step
Inexplicable rejections

 
 

Patricia from Psychiatrist
Specialty: Psychiatry
Number of employees: 1 employee Employees number: 1 employee

March 2017

March 2017

Excellent product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very user friendly. Some difficulty with updates but overall great.

Pros

User friendly

Cons

Cost for very small volume of patients

 
 
 
Showing 1-3 of 3

Ricardo from B & T Partners LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Terrible experience - put your money somewhere else!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

None - I went back to my prior Electronic Health Records provider.

Pros

Customer Support tries to provide: the product is not good, so they are essentially trying to do their best with the poor quality of the product. They really try, though...

Cons

Work-flow is a disaster. If you need to look back at information to complete a current page, you have to lose what you've done in order to go back. Back arrows don't work - system freezes. If you are in one area of the system (Clinical, for example) and remain idle in another (Scheduler, for example), the idle area will throw you off the system and require you to sign in again and again, even though you're still in system. Prescribing is a PAIN.

Review Source: Capterra
 

Raza from Children's clinic
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2016

July 2016

Do Not get this EHR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Worse EHR I have ever used. Gives an error report when you try to save data and every thing you have done will be lost. You have to save after every 30 seconds . It does try to auto save too but doesn't work most of the time. You will never finish your encounter by the end of day even if you 20 patients per day. Far too many clicks . Going back to home screen is a night mare

Pros

none

Cons

Too may clicks. Very slow. Not user friendly. Slows you down significantly. Too often you get error report with loss of vital data. Pediatric growth charts are a joke.

Advice to Others

Do not use this

Review Source: Capterra
 

DEBBIE from CIC@claimitcorrect.com

January 2016

January 2016

So easy to use for any staff.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Updated software for all electronic information such as automantic downloads from labs and hospitals, saves scanning time.

Easy to use incentive program. Help line is always helpful and even has a work request where you can email a problem and have a open ticket till problem is solved,

Have no cons with this wonderful system.

Review Source: Capterra