# athenaOne Software Reviews, Demo & Pricing - 2026 > Review of athenaOne Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile --- [Home](https://www.softwareadvice.com/) / [Patient Portal Software](https://www.softwareadvice.com/medical/patient-portal-comparison/) / athenaOne Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/alternatives/) # athenaOne 2026: Benefits, Features & Pricing Wondering if athenaOne is right for your practice? Our Patient Portal Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview athenaOne 3.8 [(911)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/) Pricing Pricing available upon request ### About athenaOne athenaOne is an integrated solution designed for healthcare practices, offering electronic health records, revenue cycle management and patient engagement tools. The platform’s EHR is built to align with clinical workflows and supports the specific needs of various medical specialties. By incorporating patient data from external sources directly into the workflow, athenaOne provides a comprehensive view of each patient and supports informed clinical decisions. The system highlights care and diagnosis gaps at the point of care, assisting practices in meeting value-based care requirements. Clinicians using athenaOne have demonstrated strong performance on electronic clinical quality measures. The platform also streamlines billing and reimbursement processes. athenaOne includes integrated products for both practice management and patient engagement. Its mobile application offers clinicians flexibility in accessing information and managing tasks. The patient engagement features facilitate scheduling, check-ins, result delivery, and payments, supporting a more efficient and user-friendly experience for both staff and patients. Wondering if athenaOne is right for your practice? Our Patient Portal Software selection experts can help you in 15 minutes or less. ## athenaOne User Interface ## Popular athenaOne Alternatives Main Product athenaOne 3.8 [(911)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/) Ratings Breakdown - 3.79Ease of use - 3.55Value for money - 3.63Customer support - 3.80Functionality Pricing Available upon request Get Price Alternative Product [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/) 4.4 [(858)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.56Value for money - 4.49Customer support - 4.26Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) 4.3 [(498)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 4.19Value for money - 4.21Customer support - 4.22Functionality Pricing Starting at $32.00 per month Get Price Alternative Product [Jane](https://www.softwareadvice.com/product/86099-Jane-App/) 4.8 [(516)](https://www.softwareadvice.com/product/86099-Jane-App/reviews/) Ratings Breakdown - 4.62Ease of use - 4.71Value for money - 4.82Customer support - 4.59Functionality Pricing Starting at $54.00 per month Get Price Alternative Product [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) 3.9 [(1369)](https://www.softwareadvice.com/medical/kareo-profile/reviews/) Ratings Breakdown - 4.05Ease of use - 3.65Value for money - 3.75Customer support - 3.84Functionality Pricing Available upon request Get Price Alternative Product [AdvancedMD EHR](https://www.softwareadvice.com/product/1018-AdvancedEHR/) 3.6 [(464)](https://www.softwareadvice.com/product/1018-AdvancedEHR/reviews/) Ratings Breakdown - 3.53Ease of use - 3.29Value for money - 3.42Customer support - 3.60Functionality Pricing Available upon request Get Price ## athenaOne Pros and Cons We analyzed 911 verified reviews for athenaOne to find out what actual users really think. Select to learn more Intuitive Design Streamlines Tasks athenaOne is known for its intuitive interface and user-friendly design, making it easy to learn and navigate. Users appreciate how the platform simplifies daily workflows, integrates essential features, and helps new staff get up to speed quickly. The EMR is well organized, reducing complexity and making routine tasks more efficient. Anywhere, Anytime Data Access With athenaOne, users can securely access patient information and records from any location with internet connectivity. The cloud-based platform enables remote work, easy sharing among providers, and quick retrieval of data, supporting both clinical decisions and patient communication outside traditional office hours. Billing Errors And Inefficiencies Users frequently encounter billing mistakes, delayed reimbursements, and a need for manual corrections. The billing module is seen as complex, with outsourced billers lacking expertise, poor integration with patient care, and insufficient follow-up on unpaid balances, leading to frustration and extra administrative work. Impersonal And Difficult Portal The patient portal is often described as impersonal and cumbersome, with too many clicks, slow performance, and confusing navigation. Patients and staff report frequent login issues, lack of direct messaging, limited mobile access, and inadequate support, making it challenging to manage information and communicate effectively. Slow And Inconsistent Support Customer support is often criticized for long wait times, slow responses, and inconsistent quality. Many users find it difficult to reach knowledgeable representatives, experience unresolved issues, and feel that support is less helpful after initial implementation, impacting overall satisfaction with the service. ## athenaOne Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## athenaOne Features - Popular features found in Patient Portal Appointment Scheduling Billing & Invoicing For Medical Purposes Self Service Portal - More features of athenaOne Accounting Integration Admissions Management Alerts/Notifications Appointment Management Bed Management Case Management Charting Claims Management Claims Scrubbing Clinical Notes Code & Charge Entry Coding Assistance Compliance Tracking Customizable Dashboard Decision Support Document Management Drug Reference Database Dunning Management EDI EMR/EHR E-Prescribing For Cardiologists For Family Medicine For Healthcare For Mental/Behavioral Health Formulary Management For Neurologists For Obstetrics & Gynecology For Ophthalmologists For Orthopedics For Pain Management For Physical Therapy For Plastic Surgery Practices For Podiatrists For Primary Care For Psychiatrists For Substance Abuse Therapy For Urgent Care For Urologists Growth Charts Healthcare Compliance HIPAA Compliant Immunization & Allergy Tracking Initial Assessments In-Patient Management Insurance Eligibility Verification Inventory Management Invoice History Meaningful Use Certified Medical Billing Medical History Records Medication Management Messaging Mobile Access Mobile App Multi-Location Multi-Provider Practice ONC-ATCB Certified Out-Patient Management Patient Engagement Patient Intake Patient Management Patient Portal Patient Records Management Patient Scheduling Payment Collection Physician Management Physician Scheduling Policy Management Practice Management Quotes/Estimates Records Management Reminders Remittance Advice Remote Treatment Planning Scheduling Secure Messaging SMS Messaging Templates Treatment Planning Vaccine Management Video Conferencing Virtual Waiting Room Voice Recognition Web-based Deployment ## athenaOne Integrations Spark Integration rated undefined from -1 review Yosi Integration rated undefined from -1 review SocialClimb Integration rated undefined from -1 review Scribe Integration rated undefined from -1 review VaxCare Integration rated undefined from -1 review Phreesia Integration rated undefined from -1 review See all 15 integrations ## athenaOne User Reviews Overall Rating 3.8 Ratings Breakdown 5 42% 4 27% 3 13% 2 7% 1 10% Secondary Ratings Ease of Use 3.8 Value for money 3.6 Customer support 3.6 Functionality 3.8 Reneisha H. Verified reviewer Hospital & Health Care 5001-10000 employees Used daily for less than 2 years Review source Reviewed May 2026 One of the Most Streamlined EMR Systems I’ve Used 5 Overall, my experience with athenaOne was very positive. The platform supported efficient patient workflow management and helped simplify many day-to-day administrative and clinical tasks. Compared to other EMR systems I have worked with, athenaOne felt modern, organized, and easier to navigate, which contributed to a smoother experience for both staff and providers. Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: athenaOne provided an intuitive and efficient workflow that made daily clinical operations feel more streamlined compared to other EMR systems I have used. The interface was user-friendly, appointment scheduling and patient management were organized well, and the platform helped improve communication and workflow efficiency within the practice. I also appreciated the overall responsiveness and accessibility of important patient information throughout the system. Cons: Some workflows and customization options could require additional training or adjustment depending on the needs of the practice. Certain updates or workflow changes occasionally created a learning curve for staff members transitioning between processes. Read More BL Brook L. Verified reviewer Hospital & Health Care 51-200 employees Used weekly for less than 2 years Review source Reviewed April 2026 Don’t wasn’t your time any longer! AthenaOne is where it’s AT!! 5 Athena One is the reason my mental and physical health is thriving again because it notifies me of all appointments, reminds me of all testing needing done and results, and keeps it all organized for bigger situations. Such as important medical appointments for more serious issues. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Athena One never fails to notify me of my appointment reminders, remind me to do the appointment scheduling necessary with user interface and I have never encountered any bugs and issues. It’s the best option and value for the money with excellent security and 24/7 customer support. Cons: That I didn’t discover it before wasting time using different appointment managing tools with little to no security regarding my information. Reasons for switching to athenaOne Because Patient Now did not send notifications, they did not reach out to me to do mental Health check ins and they were so disorganized and unattentive, they called me the wrong name for 3 months at appointment scheduling therefore my paperwork was never correct. Read More VC Veronica C. Verified reviewer Education Management 2-10 employees Used weekly for less than 12 months Review source Reviewed May 2026 AthenaOne Makes Appointment Scheduling Easy 4 Previously 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I like how easy it is to message my care team when I have a question or need to request an appointment. Cons: I don't like the number of bugs and glitches I've encountered, especially in the past year. I hope it gets fixed. Read More LW Landon W. Verified reviewer Hospital & Health Care 11-50 employees Used daily for more than 2 years Review source Reviewed December 2025 Good but expensive EMR/Practice management software 4 Overall, AthenaOne has been a solid EMR for daily clinical use. It improves organization, streamlines communication, and supports consistent documentation, even though the learning curve and occasional workflow inefficiencies require some adjustment. Ratings Breakdown 4 Ease of use 3 Value for money 4 Customer support 5 Functionality Pros: AthenaOne offers strong clinical workflows and helpful automation for routine tasks. The integrated scheduling, charting, and billing features work together smoothly, which reduces administrative burden and keeps patient visits moving efficiently. Cons: Some parts of the interface can feel cluttered, and certain tasks take more clicks than expected. Reporting tools are powerful but not always intuitive, so it can take time to learn how to generate the data you need. Also, it's expensive! Reasons for choosing athenaOne it was the cadillac of EMRs for private practitioners, it wasn't as expensive when volumes were lower, but now that we've grown it is very expensive. Read More SM Sabiha M. Verified reviewer Medical Practice 2-10 employees Used daily for less than 2 years Review source Reviewed August 2025 Excellent Medical Records Platform 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: AthenaOne is a highly convenient medical records platform that facilitates tracking patient information, scheduling appointments, diagnostic and procedural coding, as well as insurance billing and claims. It has an easy to use interface with customer support and advanced security. Cons: The system may need to be upgraded or rebooted periodically for the most recent software updates and protection from bugs and issues. Reasons for switching to athenaOne More recent and updated Functionality and features Read More GT George T. Verified reviewer Health, Wellness and Fitness 2-10 employees Used daily for less than 2 years Review source Reviewed July 2025 Don't Use Athena One 1 Terrible. Waste of time. Unable to solve problems in a timely manner. EMR for PCPs-not specialists. Changed our coding without notification or permission and made it worse. Their reply-We'll take responsibility---what does that mean? You will pay the fees? Ratings Breakdown 3 Ease of use 2 Value for money 1 Customer support 2 Functionality Pros: This EMR is good for PCPs. That's it! Cons: They take forever to fix issues-if they can. We signed up for their billing service-Total waste of time and their "billing experts" don't have experience with non PCP billing. We've asked for a rep change-which they don't do. Their reps are "lip-service". Major waste of time and money. Seek an EMR that really specializes in what you do---and same for any billing service. Their patient follow up software is mediocre as well as their "bells and whistles". You can run hundreds of reports-but when the software doesn't help in your dx or tx selection, or getting paid-----the reports are worthless. Am in the process of leaving them. I suggest you don't use, or leave. Reasons for switching to athenaOne They wen't out of business, no longer available. Read More AD Alex D. Verified reviewer Medical Practice 11-50 employees Used daily for less than 2 years Review source Reviewed April 2025 NOT Physician friendly: one of the worst programs I have ever worked with 1 Horrible. I would pay 25K to get out of this as it is costing me more then this on a 6 mo basis. If you like charting and clicking this is the EMR for you!! Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 2 Functionality Pros: How it had all the pharmacydosage and quatitiy for a drug. Also how it tells you if a med is covered or not. BuTTTTTTTTTTTTT: This is my seventh EMR. One of the worst I have ever experienced. So many clicks to get anything done and it is worst in the phone and tablet app. I would stay away from this at all cost. This program is designed to capture data so they can sell it in the future. It is not designed for documentation and for physician use. Cons: every other aspect of this EMR. Just CPT chat look it up against every ohter EMR out ther and you will see it is horrible. And by horrible I mean horrible. Takes over 2 times to get anything done and the number of clicks is overwhelming. Once you close something it still comes back to you. The education on how to use is all on line and all the videos take alot of time to get to the point. Reasons for switching to athenaOne The company I now work for made the change. i feel like they now regret it. The physician who made the recommendation is no longer with us. We are all suffering from his influence on the company. Read More JL John L. Verified reviewer Medical Practice 2-10 employees Used daily for less than 2 years Review source Reviewed April 2025 Wishing they were better 2 The only thing that has kept us with Athena is the hassle it will be to change to another EMR. I thought that maybe it was the team that we were working with, but I have contacted two other companies and they have similar issues. I like the overall charting experience. They just tell you they do so much more and to very honest, they just don't. Ratings Breakdown 3 Ease of use 2 Value for money 2 Customer support 3 Functionality Pros: If you are looking for medical software EMR it will get the job done. The basic charting is pretty good. Cons: They will promise you the moon. Once you are locked in, they are sorely lacking in fulfilling that promise. I have had this EMR for two years. They told me 3 months to get me up and running. After an extra 4 month and an extra $60,000, we were able to start billing our patients. Their on boarding team did not know what they were doing. They said they seamlessly work with Epic, NOT. They are great with billing assistance, NOT. Trying to get set up with Dragon, all they want to do is sell us their system. After 2 months of arguing, they finally set up a meeting to get Dragon going, I am not holding my breath. If this simple task is screwed up as much as most of the others, we will be leaving. Reasons for choosing athenaOne They promised me several key features that I was looking for. They just did not follow through. Read More AP ALISSA P. Verified reviewer Transportation/ Trucking/ Railroad 2-10 employees Used weekly for less than 6 months Review source Reviewed April 2026 Comprehensive and Reliable Practice Management Solution 5 Overall, my experience with athenaOne has been positive. It’s a reliable platform that helps streamline daily operations and improve efficiency. Once familiar with the system, it becomes a very useful tool for managing both scheduling and patient data. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: athenaOne offers a strong all-in-one solution for managing scheduling, patient information, and workflows. The appointment scheduling and reminders are especially helpful, and the system keeps everything organized in one place. Cons: The system can take some time to learn initially, and pricing may be a bit high for smaller practices. Customer support can also be slow at times. Read More KL Kat L. Verified reviewer Medical Practice 5001-10000 employees Used monthly for less than 2 years Review source Reviewed May 2026 Athena is the ONE 5 Overall, my experience with athenahealth has been positive because it helps keep patient information organized, improves communication, and makes scheduling, charting, and documentation more efficient and user-friendly. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: athenahealth is easy to navigate, keeps patient records organized, and improves efficiency with scheduling, charting, and communication features. It also helps improve workflow and access patient information quickly. Cons: The system can sometimes be slow or glitchy, and certain features may take time to learn. Customer support and troubleshooting can also occasionally take longer than expected. Read More Showing 1 - 10 of 911 Reviews [See All Reviews](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/) ## athenaOne Popular Comparisons [Carepatron vs athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/care-patron/)[RXNT vs athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/rxnt-emr/)[Jane vs athenaOne](https://www.softwareadvice.com/compare/1106-athenacollector-athenaclinicals/vs/86099-Jane-App/)[Tebra vs athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/kareo/)[AdvancedMD EHR vs athenaOne](https://www.softwareadvice.com/compare/1018-AdvancedEHR/vs/1106-athenacollector-athenaclinicals/)[Elation vs athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/elation-emr/)[DrChrono vs athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/drchrono/)[SimplePractice vs athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/simplepractice/)[Pabau vs athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/pabau/)[NextGen Office vs athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/nextgen/)[CureMD vs athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/curemd/)[IntakeQ vs athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/intakeq/)[Klara vs athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/klara/)[CharmHealth vs athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/charmehr/)[Valant EHR Suite vs athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/valant-psychiatric-emr/) [Compare All Alternatives](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/alternatives/) ## Other Top Recommended Patient Portal Software [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (498) Recently recommended **177** times [Elation](https://www.softwareadvice.com/medical/elation-emr-profile/) **3.8** (80) Recently recommended **105** times [TheraNest](https://www.softwareadvice.com/medical/theranest-profile/) **4.4** (1033) Recently recommended **67** times [NextGen Office](https://www.softwareadvice.com/medical/nextgen-profile/) **4.0** (1283) Recently recommended **60** times Stuck Between Options? 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