--- title: "athenaOne Software Reviews, Demo & Pricing - 2026" description: "Review of athenaOne Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Patient Portal Software](https://www.softwareadvice.com/medical/patient-portal-comparison/) / athenaOne Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/alternatives/) # athenaOne Review Custom quote Free trial 1 plan Wondering if athenaOne is right for your practice? Our Patient Portal Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview athenaOne 3.8 [(916)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/) Pricing Pricing available upon request ### About athenaOne athenaOne is an integrated solution designed for healthcare practices, offering electronic health records, revenue cycle management and patient engagement tools. The platform’s EHR is built to align with clinical workflows and supports the specific needs of various medical specialties. By incorporating patient data from external sources directly into the workflow, athenaOne provides a comprehensive view of each patient and supports informed clinical decisions. The system highlights care and diagnosis gaps at the point of care, assisting practices in meeting value-based care requirements. Clinicians using athenaOne have demonstrated strong performance on electronic clinical quality measures. The platform also streamlines billing and reimbursement processes. athenaOne includes integrated products for both practice management and patient engagement. Its mobile application offers clinicians flexibility in accessing information and managing tasks. The patient engagement features facilitate scheduling, check-ins, result delivery, and payments, supporting a more efficient and user-friendly experience for both staff and patients. Do you work for athenaOne? [Manage this product listing](https://www.g2.com/products/athenaone/claim_requests/new?auto=true) Wondering if athenaOne is right for your practice? Our Patient Portal Software selection experts can help you in 15 minutes or less. ## athenaOne User Interface ## Popular athenaOne Alternatives Main Product athenaOne 3.8 [(916)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/) Ratings Breakdown - 3.79Ease of use - 3.56Value for money - 3.64Customer support - 3.80Functionality Pricing Available upon request Get Price Alternative Product [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/) 4.4 [(860)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.55Value for money - 4.48Customer support - 4.25Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) 4.3 [(514)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/) Ratings Breakdown - 4.31Ease of use - 4.20Value for money - 4.22Customer support - 4.23Functionality Pricing Starting at $32.00 per month Get Price Alternative Product [Jane](https://www.softwareadvice.com/product/86099-Jane-App/) 4.8 [(538)](https://www.softwareadvice.com/product/86099-Jane-App/reviews/) Ratings Breakdown - 4.62Ease of use - 4.71Value for money - 4.82Customer support - 4.59Functionality Pricing Starting at $59.00 per month Get Price Alternative Product [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) 4.0 [(1391)](https://www.softwareadvice.com/medical/kareo-profile/reviews/) Ratings Breakdown - 4.06Ease of use - 3.66Value for money - 3.75Customer support - 3.84Functionality Pricing Available upon request Get Price Alternative Product [AdvancedEHR](https://www.softwareadvice.com/product/1018-AdvancedEHR/) 3.6 [(467)](https://www.softwareadvice.com/product/1018-AdvancedEHR/reviews/) Ratings Breakdown - 3.53Ease of use - 3.28Value for money - 3.41Customer support - 3.61Functionality Pricing Available upon request Get Price ## athenaOne Pros and Cons We analyzed 916 verified reviews for athenaOne to find out what actual users really think. Select to learn more Intuitive Design Streamlines Tasks athenaOne is known for its intuitive interface and user-friendly design, making it easy to learn and navigate. Users appreciate how the platform simplifies daily workflows, integrates essential features, and helps new staff get up to speed quickly. The EMR is well organized, reducing complexity and making routine tasks more efficient. Anywhere, Anytime Data Access With athenaOne, users can securely access patient information and records from any location with internet connectivity. The cloud-based platform enables remote work, easy sharing among providers, and quick retrieval of data, supporting both clinical decisions and patient communication outside traditional office hours. Billing Errors And Inefficiencies Users frequently encounter billing mistakes, delayed reimbursements, and a need for manual corrections. The billing module is seen as complex, with outsourced billers lacking expertise, poor integration with patient care, and insufficient follow-up on unpaid balances, leading to frustration and extra administrative work. Impersonal And Difficult Portal The patient portal is often described as impersonal and cumbersome, with too many clicks, slow performance, and confusing navigation. Patients and staff report frequent login issues, lack of direct messaging, limited mobile access, and inadequate support, making it challenging to manage information and communicate effectively. Slow And Inconsistent Support Customer support is often criticized for long wait times, slow responses, and inconsistent quality. Many users find it difficult to reach knowledgeable representatives, experience unresolved issues, and feel that support is less helpful after initial implementation, impacting overall satisfaction with the service. ## athenaOne Pricing and Plans athenaOne has one plan. Basic is custom-priced. Free trial Basic Custom Quote Available No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does athenaOne pricing compare to alternatives? Explore how athenaOne's pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | athenaOne3.8[(916)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/) | Pricing available upon request | Available | Not available | 3.6 | | [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/)4.4[(860)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/) | $23.00 /user/mo | Available | Available | 4.5 | | [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/)4.3[(514)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/) | $32.00 /user/mo | Not available | Not available | 4.2 | | [Jane](https://www.softwareadvice.com/product/86099-Jane-App/)4.8[(538)](https://www.softwareadvice.com/product/86099-Jane-App/reviews/) | $59.00 /mo | Not available | Not available | 4.7 | | [Tebra](https://www.softwareadvice.com/medical/kareo-profile/)4.0[(1,391)](https://www.softwareadvice.com/medical/kareo-profile/reviews/) | Pricing available upon request | Available | Not available | 3.7 | athenaOne3.8[(916)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/) * * * Starting price Pricing available upon request Free trial Available Free version Not available Value For Money 3.6 - [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/)4.4[(860)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/) * * * Starting price $23.00 /user/mo Free trial Available Free version Available Value For Money 4.5 - [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/)4.3[(514)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/) * * * Starting price $32.00 /user/mo Free trial Not available Free version Not available Value For Money 4.2 - [Jane](https://www.softwareadvice.com/product/86099-Jane-App/)4.8[(538)](https://www.softwareadvice.com/product/86099-Jane-App/reviews/) * * * Starting price $59.00 /mo Free trial Not available Free version Not available Value For Money 4.7 - [Tebra](https://www.softwareadvice.com/medical/kareo-profile/)4.0[(1,391)](https://www.softwareadvice.com/medical/kareo-profile/reviews/) * * * Starting price Pricing available upon request Free trial Available Free version Not available Value For Money 3.7 ## athenaOne Features - Popular features found in Patient Portal Appointment Scheduling Billing & Invoicing For Medical Purposes Self Service Portal - More features of athenaOne Accounting Integration Admissions Management Alerts/Notifications Appointment Management Bed Management Case Management Charting Claims Management Claims Scrubbing Clinical Notes Code & Charge Entry Coding Assistance Compliance Tracking Customizable Dashboard Decision Support Document Management Drug Reference Database Dunning Management EDI EMR/EHR E-Prescribing For Cardiologists For Family Medicine For Healthcare For Mental/Behavioral Health Formulary Management For Neurologists For Obstetrics & Gynecology For Ophthalmologists For Orthopedics For Pain Management For Physical Therapy For Plastic Surgery Practices For Podiatrists For Primary Care For Psychiatrists For Substance Abuse Therapy For Urgent Care For Urologists Growth Charts Healthcare Compliance HIPAA Compliant Immunization & Allergy Tracking Initial Assessments In-Patient Management Insurance Eligibility Verification Inventory Management Invoice History Meaningful Use Certified Medical Billing Medical History Records Medication Management Messaging Mobile Access Mobile App Multi-Location Multi-Provider Practice ONC-ATCB Certified Out-Patient Management Patient Engagement Patient Intake Patient Management Patient Portal Patient Records Management Patient Scheduling Payment Collection Physician Management Physician Scheduling Policy Management Practice Management Quotes/Estimates Records Management Reminders Remittance Advice Remote Treatment Planning Scheduling Secure Messaging SMS Messaging Templates Treatment Planning Vaccine Management Video Conferencing Virtual Waiting Room Voice Recognition Web-based Deployment ## athenaOne Integrations Spark Integration rated undefined from -1 review Yosi Integration rated undefined from -1 review SocialClimb Integration rated undefined from -1 review Scribe Integration rated undefined from -1 review VaxCare Integration rated undefined from -1 review Phreesia Integration rated undefined from -1 review See all 17 integrations ## athenaOne User Reviews ## athenaOne customer ratings - Overall rating: 3.8/5 - Total reviews: 916 ### Rating distribution - 5 stars: 389 reviews (42%) - 4 stars: 250 reviews (27%) - 3 stars: 114 reviews (12%) - 2 stars: 68 reviews (7%) - 1 star: 95 reviews (10%) ### Secondary ratings - Ease of use: 3.8/5 - Value for money: 3.6/5 - Customer support: 3.6/5 - Functionality: 3.8/5 --- ### ATHENAONEEMR - Overall rating: 5/5 - Reviewer: Alexandra R. - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: October 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience was good using AthenaOne, especially in the medical field its super easy to use for charting #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The things i liked most about AthenaOne are the EMR system was so easy to navigate and use and the staff and workflow. #### Cons The least thing i liked would have to be that medical history does to import by itself and has to be inserted --- ### Convenient, Secure Access to Care with Minor Navigation Friction - Overall rating: 5/5 - Reviewer: Lukas A. - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: 1-3 years · monthly - Reviewed: October 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, athenaOne has made managing my care straightforward and convenient, particularly when balancing appointments with a busy schedule. Reminders and digital check-in help me stay prepared, and secure messaging and centralized records make it easier to remain engaged with mental health support between visits. The platform generally keeps everything I need within a single system, although locating a particular form or message can occasionally require more clicks than should be necessary. I also value the sense of privacy provided by having sensitive communication and health information contained within a dedicated patient portal rather than spread across various disconnected email threads. Despite the above-mentioned navigation friction, athenaOne has been a integral part of my care experience. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about athenaOne is how it keeps appointments, intake forms, provider communication, and health information connected in one place. When accessing mental health support, having a clear view of upcoming visits, messages, and past records makes the process feel organized and reduces the administrative effort between sessions. Also, appointment reminders are especially helpful when managing a busy schedule. Overall, the platform makes it easier to stay engaged with care without having to navigate several disconnected systems. #### Cons The portal can occasionally feel click-heavy, and finding a specific message, form, or record is not always as intuitive as I think it could & should be. That said, these are minor inconveniences compared with the convenience of keeping appointments, communication, and care information in one place. --- ### DM my Doctor? cool! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: 1-3 years · weekly - Reviewed: October 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. athenaOne has been super helpful to me as far as keeping in touch with my Doctor, and being able to schedule appointments. It also shows the history of our meetings and prescriptions and I can track everything in one place. It’s nice to be able to message your doctor. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros AthenaOne is my one source for everything I need to know about my doctor appointments- scheduling, prescriptions, direct messaging my provider. It’s great! #### Cons Multifactor authentication but it’s understandable now a days with all the security issues and security breaches --- ### Streamlined Healthcare Management with athenaOne's Integrated Tools and Patient Care Features. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Consumer Services - Company size: Self-Employed - Product usage: a free trial · monthly - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered athenaOne provides a reliable platform for managing patients care, billing, and the office workflow. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros athenaOne simplifies patient records, scheduling, and billing, an making daily tasks more efficient. #### Cons The data systems can be slow at times, and navigating certain features requires additional training. --- ### AthenaOne is a great partner! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered I really like the ease of use, at least once you are used to the system. I really like that you can see all important details clearly, and in one place. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I really like the layout and accessibility of AthenaOne. It is fairly user friendly and I also love the purple! At first, there can be a lot to learn but AthenaOne's customer service center can answer almost any question, and if you still need more help you can create a case no problem. I love that you can have templates for appointments, keep track of meds, allergies, and problems easily. I really like their recent update where the top of the chart now shows demographic information. Its extremely easy to see all the info you need in one place. #### Cons Sometimes AthenaOne has limitations on other software we use, for example Klara won't pull it more than two contacts for messaging because of Athena's integration limitation. I do sometimes have frustrations with their billing team, sometimes I will be working on a claim and some employee of AthenaOne will edit the claim or change something when I don't want them to. I've also heard that costs can be pricy and are continuing to rise. --- ### Athena is the ONE - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Medical Practice - Company size: 5001-10000 employees - Product usage: 1-3 years · monthly - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with athenahealth has been positive because it helps keep patient information organized, improves communication, and makes scheduling, charting, and documentation more efficient and user-friendly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros athenahealth is easy to navigate, keeps patient records organized, and improves efficiency with scheduling, charting, and communication features. It also helps improve workflow and access patient information quickly. #### Cons The system can sometimes be slow or glitchy, and certain features may take time to learn. Customer support and troubleshooting can also occasionally take longer than expected. --- ### One of the Most Streamlined EMR Systems I’ve Used - Overall rating: 5/5 - Reviewer: Reneisha H. - Industry: Hospital & Health Care - Company size: 5001-10000 employees - Product usage: 1-3 years · daily - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with athenaOne was very positive. The platform supported efficient patient workflow management and helped simplify many day-to-day administrative and clinical tasks. Compared to other EMR systems I have worked with, athenaOne felt modern, organized, and easier to navigate, which contributed to a smoother experience for both staff and providers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros athenaOne provided an intuitive and efficient workflow that made daily clinical operations feel more streamlined compared to other EMR systems I have used. The interface was user-friendly, appointment scheduling and patient management were organized well, and the platform helped improve communication and workflow efficiency within the practice. I also appreciated the overall responsiveness and accessibility of important patient information throughout the system. #### Cons Some workflows and customization options could require additional training or adjustment depending on the needs of the practice. Certain updates or workflow changes occasionally created a learning curve for staff members transitioning between processes. --- ### AthenaOne Makes Appointment Scheduling Easy - Overall rating: 4/5 - Reviewer: Veronica A. C. - Industry: Education Management - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how easy it is to message my care team when I have a question or need to request an appointment. #### Cons I don't like the number of bugs and glitches I've encountered, especially in the past year. I hope it gets fixed. --- ### Don’t wasn’t your time any longer! AthenaOne is where it’s AT!! - Overall rating: 5/5 - Reviewer: Allison L. - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: 1-3 years · weekly - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Athena One is the reason my mental and physical health is thriving again because it notifies me of all appointments, reminds me of all testing needing done and results, and keeps it all organized for bigger situations. Such as important medical appointments for more serious issues. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Athena One never fails to notify me of my appointment reminders, remind me to do the appointment scheduling necessary with user interface and I have never encountered any bugs and issues. It’s the best option and value for the money with excellent security and 24/7 customer support. #### Cons That I didn’t discover it before wasting time using different appointment managing tools with little to no security regarding my information. --- ### Comprehensive and Reliable Practice Management Solution - Overall rating: 5/5 - Reviewer: Alissa P. - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with athenaOne has been positive. It’s a reliable platform that helps streamline daily operations and improve efficiency. Once familiar with the system, it becomes a very useful tool for managing both scheduling and patient data. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros athenaOne offers a strong all-in-one solution for managing scheduling, patient information, and workflows. The appointment scheduling and reminders are especially helpful, and the system keeps everything organized in one place. #### Cons The system can take some time to learn initially, and pricing may be a bit high for smaller practices. Customer support can also be slow at times. --- Showing 1 - 10 of 916 Reviews [See All Reviews](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/) ## athenaOne Popular Comparisons [Carepatron vs athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/care-patron/)[RXNT vs athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/rxnt-emr/)[Jane vs athenaOne](https://www.softwareadvice.com/compare/1106-athenacollector-athenaclinicals/vs/86099-Jane-App/)[Tebra vs athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/kareo/)[AdvancedEHR vs athenaOne](https://www.softwareadvice.com/compare/1018-AdvancedEHR/vs/1106-athenacollector-athenaclinicals/)[Elation vs athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/elation-emr/)[DrChrono vs athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/drchrono/)[SimplePractice vs athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/simplepractice/)[Mend vs athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/mend/)[TheraNest vs athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/theranest/)[Pabau vs athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/pabau/)[ModMed vs athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/electronic-medical-assistant/)[EHRYourWay vs athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/ehryourway/)[CureMD vs athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/curemd/)[IntakeQ vs athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/intakeq/)[CharmHealth vs athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/charmehr/)[Valant EHR Suite vs athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/valant-psychiatric-emr/)[PatientNow vs athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/patientnow/) [Compare All Alternatives](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/alternatives/) ## Other Top Recommended Patient Portal Software [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (514) Recently recommended **303** times [Elation](https://www.softwareadvice.com/medical/elation-emr-profile/) **3.8** (83) Recently recommended **99** times [NextGen Office](https://www.softwareadvice.com/medical/nextgen-profile/) **4.0** (1286) Recently recommended **34** times [Nextech EHR & PM](https://www.softwareadvice.com/medical/nextech-profile/) **4.1** (240) Recently recommended **30** times Stuck Between Options? 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