--- title: "athenaOne Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of athenaOne. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if athenaOne is a good fit for you!" source_url: "https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Patient Portal Software](https://www.softwareadvice.com/medical/patient-portal-comparison/) / [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) / athenaOne Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) Reviews [Alternatives](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/alternatives/) # athenaOne User Reviews ## Reviews summary - Overall rating: 3.8/5 - Total reviews: 912 ### Secondary ratings - Ease of use: 3.8/5 - Customer support: 3.6/5 - Value for money: 3.6/5 - Functionality: 3.8/5 ### Rating distribution - 5 stars: 385 reviews (42%) - 4 stars: 250 reviews (27%) - 3 stars: 114 reviews (13%) - 2 stars: 68 reviews (7%) - 1 star: 95 reviews (10%) ### Most mentioned pros - The integrated scheduling, charting, and billing features work together smoothly, which reduces administrative burden and keeps patient visits moving efficiently. - Combines scheduling, medical records, billing, and patient communication in one system, which can streamline workflows. - It supports efficient clinical workflows and centralizes key functions, though there is room for improvement in usability and customization. ### Most mentioned cons - The CSC is not helpful, asking one question takes anywhere from 10-30 min to solve if it gets solved, a lot of the times they have to escalate it to the internal team and get back with you in 7-10 days. - It reminds me of a portal that a huge medical center would use, which for hospitals etc is understandable, but for my primary care or psychiatrist using this portal makes it feel incredibly impersonal like I’m just another number in the system. - Messaging notifications can get dropped and document capture can be hit or miss when it's lagging. ## athenaOne customer reviews Showing reviews 1-25 of 912 (page 1). ### One of the Most Streamlined EMR Systems I’ve Used - Overall rating: 5/5 - Reviewer: Reneisha H. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with athenaOne was very positive. The platform supported efficient patient workflow management and helped simplify many day-to-day administrative and clinical tasks. Compared to other EMR systems I have worked with, athenaOne felt modern, organized, and easier to navigate, which contributed to a smoother experience for both staff and providers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros athenaOne provided an intuitive and efficient workflow that made daily clinical operations feel more streamlined compared to other EMR systems I have used. The interface was user-friendly, appointment scheduling and patient management were organized well, and the platform helped improve communication and workflow efficiency within the practice. I also appreciated the overall responsiveness and accessibility of important patient information throughout the system. #### Cons Some workflows and customization options could require additional training or adjustment depending on the needs of the practice. Certain updates or workflow changes occasionally created a learning curve for staff members transitioning between processes. --- ### Don’t wasn’t your time any longer! AthenaOne is where it’s AT!! - Overall rating: 5/5 - Reviewer: Brook L. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Athena One is the reason my mental and physical health is thriving again because it notifies me of all appointments, reminds me of all testing needing done and results, and keeps it all organized for bigger situations. Such as important medical appointments for more serious issues. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Athena One never fails to notify me of my appointment reminders, remind me to do the appointment scheduling necessary with user interface and I have never encountered any bugs and issues. It’s the best option and value for the money with excellent security and 24/7 customer support. #### Cons That I didn’t discover it before wasting time using different appointment managing tools with little to no security regarding my information. #### Reasons for switching to athenaOne Because Patient Now did not send notifications, they did not reach out to me to do mental Health check ins and they were so disorganized and unattentive, they called me the wrong name for 3 months at appointment scheduling therefore my paperwork was never correct. --- ### AthenaOne Makes Appointment Scheduling Easy - Overall rating: 4/5 - Reviewer: Veronica C. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how easy it is to message my care team when I have a question or need to request an appointment. #### Cons I don't like the number of bugs and glitches I've encountered, especially in the past year. I hope it gets fixed. --- ### Healthcare software - Overall rating: 3/5 - Reviewer: alyssa c. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, for being a small business, we did not have a good experience. For the price you are paying, you should be able to get ahold of someone from every department, not have to use a middle man. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros I liked that Athena included everything you would need in the software. It was not the simple version, you were able to do everything from the same software. #### Cons I did not like how athena outsourced quite a bit. Billing was outsourced, so trying to get anything answered on that in was a nightmare. --- ### Athena is the ONE - Overall rating: 5/5 - Reviewer: Kat L. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 5001-10000 employees - Product usage: Used monthly for less than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with athenahealth has been positive because it helps keep patient information organized, improves communication, and makes scheduling, charting, and documentation more efficient and user-friendly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros athenahealth is easy to navigate, keeps patient records organized, and improves efficiency with scheduling, charting, and communication features. It also helps improve workflow and access patient information quickly. #### Cons The system can sometimes be slow or glitchy, and certain features may take time to learn. Customer support and troubleshooting can also occasionally take longer than expected. --- ### Good but expensive EMR/Practice management software - Overall rating: 4/5 - Reviewer: Landon W. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, AthenaOne has been a solid EMR for daily clinical use. It improves organization, streamlines communication, and supports consistent documentation, even though the learning curve and occasional workflow inefficiencies require some adjustment. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros AthenaOne offers strong clinical workflows and helpful automation for routine tasks. The integrated scheduling, charting, and billing features work together smoothly, which reduces administrative burden and keeps patient visits moving efficiently. #### Cons Some parts of the interface can feel cluttered, and certain tasks take more clicks than expected. Reporting tools are powerful but not always intuitive, so it can take time to learn how to generate the data you need. Also, it's expensive! #### Reasons for choosing athenaOne it was the cadillac of EMRs for private practitioners, it wasn't as expensive when volumes were lower, but now that we've grown it is very expensive. --- ### Don't Use Athena One - Overall rating: 1/5 - Reviewer: George T. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered Terrible. Waste of time. Unable to solve problems in a timely manner. EMR for PCPs-not specialists. Changed our coding without notification or permission and made it worse. Their reply-We'll take responsibility---what does that mean? You will pay the fees? #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros This EMR is good for PCPs. That's it! #### Cons They take forever to fix issues-if they can. We signed up for their billing service-Total waste of time and their "billing experts" don't have experience with non PCP billing. We've asked for a rep change-which they don't do. Their reps are "lip-service". Major waste of time and money. Seek an EMR that really specializes in what you do---and same for any billing service. Their patient follow up software is mediocre as well as their "bells and whistles". You can run hundreds of reports-but when the software doesn't help in your dx or tx selection, or getting paid-----the reports are worthless. Am in the process of leaving them. I suggest you don't use, or leave. #### Reasons for switching to athenaOne They wen't out of business, no longer available. --- ### Excellent Medical Records Platform - Overall rating: 5/5 - Reviewer: Sabiha M. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros AthenaOne is a highly convenient medical records platform that facilitates tracking patient information, scheduling appointments, diagnostic and procedural coding, as well as insurance billing and claims. It has an easy to use interface with customer support and advanced security. #### Cons The system may need to be upgraded or rebooted periodically for the most recent software updates and protection from bugs and issues. #### Reasons for switching to athenaOne More recent and updated Functionality and features --- ### Wishing they were better - Overall rating: 2/5 - Reviewer: John L. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered The only thing that has kept us with Athena is the hassle it will be to change to another EMR. I thought that maybe it was the team that we were working with, but I have contacted two other companies and they have similar issues. I like the overall charting experience. They just tell you they do so much more and to very honest, they just don't. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros If you are looking for medical software EMR it will get the job done. The basic charting is pretty good. #### Cons They will promise you the moon. Once you are locked in, they are sorely lacking in fulfilling that promise. I have had this EMR for two years. They told me 3 months to get me up and running. After an extra 4 month and an extra $60,000, we were able to start billing our patients. Their on boarding team did not know what they were doing. They said they seamlessly work with Epic, NOT. They are great with billing assistance, NOT. Trying to get set up with Dragon, all they want to do is sell us their system. After 2 months of arguing, they finally set up a meeting to get Dragon going, I am not holding my breath. If this simple task is screwed up as much as most of the others, we will be leaving. #### Reasons for choosing athenaOne They promised me several key features that I was looking for. They just did not follow through. --- ### NOT Physician friendly: one of the worst programs I have ever worked with - Overall rating: 1/5 - Reviewer: Alex D. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Horrible. I would pay 25K to get out of this as it is costing me more then this on a 6 mo basis. If you like charting and clicking this is the EMR for you!! #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros How it had all the pharmacydosage and quatitiy for a drug. Also how it tells you if a med is covered or not. BuTTTTTTTTTTTTT: This is my seventh EMR. One of the worst I have ever experienced. So many clicks to get anything done and it is worst in the phone and tablet app. I would stay away from this at all cost. This program is designed to capture data so they can sell it in the future. It is not designed for documentation and for physician use. #### Cons every other aspect of this EMR. Just CPT chat look it up against every ohter EMR out ther and you will see it is horrible. And by horrible I mean horrible. Takes over 2 times to get anything done and the number of clicks is overwhelming. Once you close something it still comes back to you. The education on how to use is all on line and all the videos take alot of time to get to the point. #### Reasons for switching to athenaOne The company I now work for made the change. i feel like they now regret it. The physician who made the recommendation is no longer with us. We are all suffering from his influence on the company. --- ### Athena one review - Overall rating: 3/5 - Reviewer: Adrian L. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered I believe it’s a lower tier EHRMd I have used better systems in the past #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 2/5 #### Pros I like the fact that the system is used around world #### Cons There are two may ways to access a chart #### Reasons for switching to athenaOne Experity didn’t work well with our billing department and we lost a lot of money. --- ### Quality/Informatics Manager - Overall rating: 5/5 - Reviewer: Tonya E. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Great, I have been an Athena user since 2007/2008. I have learned a lot throughout the time and continue to evolve with the newest technology options. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of functionalities. CSM access. #### Cons Not being able to “copy” reasons for visits from one provider to another. #### Reasons for switching to athenaOne We were purchased by a hospital that used Athena. --- ### Awful. Avoid this company. - Overall rating: 1/5 - Reviewer: John S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered Awful. They do not follow up on claims and put claims on hold. The worst thing is that they do not forward correspondence to you from CBE from Medicare trying to recover overcharges. As a result, I did not know what was going on and suddenly got hit with a $6,000 bill from the Treasury Department. This happened twice to me. The CBE people told me that it happens often with Athenahealth. DO NOT USE THIS COMPANY!! YOU WILL LOSE THOUSANDS OF DOLLARS !!! #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Functionality: 2/5 #### Pros The practice management software is fairly good. It is not as fancy or slick as a lot of other programs but this probably allows it to function more quickly over slower internet connections. #### Cons Horrible billing. Holding claims. Never following up on claims and then just stating that it's not their responsibility. They do not forward communications that the Medicare auditors and recovery agencies send to the Athena billing address in Maine. This is a recurring problem. --- ### Athena one review - Overall rating: 4/5 - Reviewer: Tamara P. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Athena is easy to navingate and to find things. wish there wasnt so many clicks w tasking. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to navigate. I like the shortcuts. I like that u can choose whether to view pt list under status or time of appt. Status is nice because once they are gone u dont have to see them on your list anymore. #### Cons Would like to be able to check out without having to go into the chart. I dont really love the tasking system. Too many clicks. I wish you could see the pts picture under status like u can under time of appt. #### Reasons for switching to athenaOne company decided to switch to AthenaOne!! --- ### My perspective: Thankful for Athena - Overall rating: 5/5 - Reviewer: Wilson N. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. We have been weith Athena one for two years, and I get flyers and calls from other EMRs all of the time. I realize that I have options, but why would I change? All of my needs are met with Athena. There is a community in the Success Center where i can reach out to other providers, there are a host of resources in always learning new shortcuts and they are frequently launching new updates and ways to streamline processes. I would say that the billing crisis we found ourselves in a previous broken system could not have resolved without our coming on board and using Athena's aggressive and thorough processes. I am also thankful to Athena, as they introduced to me a biller and allowed a connection for a biller for the tasks I do not have time to devote to myself. We could not have survived our 9 months period of no deposits without Athena. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Love love Athena! Deep scrubbing of claims, good customer success methods for solutions when there are questions, wonderful client success manager. On the forefront of being innovative with solutions and tools. #### Cons Cannot think of a issue. The only drawback is the process of changing data from one system to another, but with any EMR, when a practice makes such a change of data -- it is time consuming, but this would be with any practice. I am thankful that the data moving occurred early on in our clinic's launch. I only had a year of data to move. I was very thankful for the ideas provided by Athena to make it as easy as possible. --- ### Athenaone - great - Overall rating: 5/5 - Reviewer: Elizabeth H. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered Overall I am very happy with Athenaone and wish that my other doctors would have the same type of system available. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like Athenaone because it allows me to have access to my doctor/patient information at all times. Its great #### Cons I use Athenaone for a few of my doctors, and most of them allow me to message them through the system, but others do not. i wish is was consistant. --- ### Greatest software for doctor offices - Overall rating: 5/5 - Reviewer: Tiffany G. - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience has been super great and i recommend for anyone who is looking to add this for their doctor services #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I absolutely love this app! Its for my family doctor and it has all my appointments, my lab test result's and i can pay any of my copays needed all in this app! I can also send any messages if needed to my doctor as well so its just a super convenient app all around!!!! #### Cons There isnt anything i can think of that is bad about this software --- ### Average for telehealth use - Overall rating: 4/5 - Reviewer: Courtney K. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It served well for the time we used it, but our needs grew to needing features outside of what Athena could provide #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The visual layout of seeing my client appointments in 1 day or 1 week #### Cons The charting and billing process was cumbersome --- ### Very accessible. - Overall rating: 4/5 - Reviewer: cara J. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used monthly for less than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, I will continue to use this product. I haven't had any issues or glitches. Initially, it does take some time but very worth the investment. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Extremely convenient to have a portal for patients. Submission messaging is instant. The colors are eye-catching. #### Cons Trying to navigate the different sections can be confusing at first, but once you get the hang of it, it's very user-friendly. --- ### Easy to use - Overall rating: 4/5 - Reviewer: Stacey S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I find having multiple categories right on the home page makes access accessing what I need extremely convenient. #### Cons The back button when going through pages on medical records isn’t clear. Often times I end back up at the home page. --- ### A Solid Medical Provider Tool - Overall rating: 4/5 - Reviewer: Eddie W. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it is an intuitive and easy program to access medical information and the input of information seems easy as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to navigate and find the information I needed for each important topic. It also is mobile friendly. #### Cons Only certain carriers use it so you cannot combine data with other software/health provider information. --- ### Mental health United - Overall rating: 4/5 - Reviewer: Michelle Y. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience was great and met the needs I had #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Ease of use and organized for consumers to navigate #### Cons The overall aesthetics that may seem intimidating to the average user --- ### Solution Architect - Overall rating: 4/5 - Reviewer: Rachel J. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. The CSMs are amazing. Always so helpful and sharing knwoeldge and being knowledgeable #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Continuous improvement of product and its integration offerings. #### Cons The report builder is abit cumbersome and difficult to use. --- ### like the access to my chart - Overall rating: 4/5 - Reviewer: shauna g. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used monthly for less than 12 months - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I like it just wish a few bugs were worked out. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros i like having access to my chart and labs. #### Cons had trouble trying to get tech support when needed. --- ### Eddie’s View - Overall rating: 5/5 - Reviewer: Eddie J. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Accessibility and user friendly options for all users #### Cons Development roadmaps/releases were a little slow but glad they have picked up significantly ## More reviews [Next reviews](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/?page=2) --- athenaOne Reviews, Pros and Cons - 2026 Software Advice