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TherapyNotes, LLC

TherapyNotes is a cloud-based mental/behavioral health software system that includes electronic health records (EHR), a patient portal, patient scheduling and medical billing. The solution is suitable for practices of all sizes, i...Read more about TherapyNotes, LLC

4.7 (910 reviews)

99 recommendations

TheraNest

TheraNest is an HIPAA compliant web-based mental health solution used by solo practitioners, large mental health practices, and nonprofit organizations. The solution is suited for therapists, psychologists, psychiatrists, and soci...Read more about TheraNest

4.4 (925 reviews)

75 recommendations

AdvancedMD for Mental Health

AdvancedMD is a unified suite of software designed for independent laboratories, medical, physical therapy and mental health practices. Features include practice management, electronic health records, patient engagement, telemedic...Read more about AdvancedMD for Mental Health

3.5 (4 reviews)

64 recommendations

Valant EHR Suite

Valant’s Behavioral Health EHR and Practice Management Software includes all the tools you need to provide exceptional individual and group care while running a successful private practice. Unlike other non-specialized EMR softwa...Read more about Valant EHR Suite

4.1 (279 reviews)

51 recommendations

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TotalMD

TotalMD is an extremely affordable, extremely intuitive Practice Management solution that offers small and growing practices the latest billing technologies and techniques at a fraction of the cost of their competitors. TotalMD pr...Read more about TotalMD

4.4 (60 reviews)

32 recommendations

Luminello

Luminello is a cloud-based electronic medical record (EMR) that helps psychiatrists, counselors and therapists in small mental health practices. It comes with a calendar scheduler, which allows users to manage appointment bookings...Read more about Luminello

4.5 (67 reviews)

26 recommendations

EHR YOUR WAY

DO NOT CLICK UNLESS YOU CAN PAY AT LEAST $800 A MONTH. ***NOTE: WE ONLY SERVE 15+ USER AGENCIES WITH A $800 MONTHLY MINIMUM IN LICENSE FEES. + 120-Day Money Back Guarantee + 5,000+ Features + Inpatient/Outpatient...Read more about EHR YOUR WAY

4.9 (353 reviews)

11 recommendations

Opus EHR

Opus Behavioral Health is a cloud-based electronic health record (EHR) platform for behavioral health and substance abuse teams at inpatient, outpatient and residential care facilities. Opus EHR is a certified solution that enable...Read more about Opus EHR

4.7 (21 reviews)

8 recommendations

MedEZ

MedEZ is an electronic health record (EHR) and billing suite suitable for most medical facilities, particularly behavioral health centers and substance abuse rehabilitation programs. On-premise and cloud-based deployments are avai...Read more about MedEZ

4.7 (19 reviews)

8 recommendations

ClinicTracker

ClinicTracker is a fully customizable EHR, billing and practice management software designed to automate your clinic workflows, boost your staff productivity and patient engagement, while shortening your billing cycle. We provide ...Read more about ClinicTracker

4.4 (36 reviews)

6 recommendations

AZZLY Rize

AZZLY Rize is quickly being recognized as the leading clinical and business platform for residential and outpatient addiction treatment and mental health programs looking to replace outdated technology that no longer meets best pr...Read more about AZZLY Rize

3.9 (70 reviews)

4 recommendations

CR Essentials

CR Essentials (formerly Behaviorsoft) is an all-in-one secure clinical management solution that empowers small independent ABA providers to automate routine daily tasks for billing, client scheduling, human resource management, me...Read more about CR Essentials

4.7 (22 reviews)

4 recommendations

DrCloudEHR

DrCloudEHR is suitable for midsize and large behavioral health, human services and integrated delivery systems. DrCloudEHR is meaningful-use (Stage-2) certified and 508 compliant, and it displays information as needed for intake...Read more about DrCloudEHR

4.2 (13 reviews)

3 recommendations

Sigmund Software

For nearly two decades, Sigmund Software has had the opportunity to create individualized Software Solutions for many diverse organizations. Sigmund’s enterprise, cloud-based platform, AURA, contains a robust features suite that ...Read more about Sigmund Software

3.4 (30 reviews)

2 recommendations

MedicsCloud EHR

Ideal for all levels of care, the MedicsCloud Suite operates as a singular solution from one vendor (ADS). Yet, the Suite's MedicsCloud EHR and its MedicsPremier financial/management segments are available separately as needed. ...Read more about MedicsCloud EHR

3.6 (11 reviews)

2 recommendations

BIPTrack

Designed to improve collaboration across mental/medical health professionals and administrators, teachers, and parents, BIPTrack is an online HIPAA-compliant behavior and skill tracking system that streamlines data collection, pro...Read more about BIPTrack

No reviews yet

1 recommendations

SimplePractice

SimplePractice is a cloud-based practice management system built to make the business side of private practice easier. Our easy-to-use and HIPAA-compliant software helps health and wellness professionals automated their day-to-day...Read more about SimplePractice

CounSol.com

VOTED BEST VALUE AWARD By Capterra!!! Top Choice for Practice Management! Personalized. Efficient. Complete. Online practice management exactly the way you want it. Offering live online chat & video sessions, custom questionnaire...Read more about CounSol.com

Mend

Launch your Behavioral Health Telemedicine program today. Mend is the #1 cloud-based CCBHC / CMHC communication solution that enables patients and providers to connect and share files, messages, assessments, photos and data. Use...Read more about Mend

DrChrono

DrChrono’s iPad and iPhone compatible EHR and medical billing platform allows medical practices and healthcare providers to manage patient intake, patient care, clinical charting, billing and revenue cycle management. It includes ...Read more about DrChrono

Buyers Guide

Last Updated: March 16, 2023

If you’re among the thousands of therapy practices that want to go paperless or replace clinical software, you’ve come to the right place. It can be daunting to sort through the many electronic health record (EHR) systems out there for mental and behavioral health care providers. What’s more, pricing and functionality varies greatly from system to system.

This guide will help you better understand the therapy software market. Using it, you can narrow down your list of potential products for an upcoming purchase.

We’ll discuss the following:

What Is Therapy Software?

Common Functionality of Therapy Software

Market Trends to Understand

What Is Therapy Software?

The term “therapy software” applies to any software that helps therapists deliver better care, manage their practice or process their billing. These systems offer a range of tools that facilitate everything from clinical documentation to scheduling and insurance claims submission.

Therapy software vendors may sell a single application, such as therapy notes, as a stand-alone solution. Alternatively, they may offer a number of applications bundled together to form an integrated EHR suite for therapists.

The breadth and depth of applications in the system you choose will depend on your needs, user base and budget. This is especially true in therapy practices, which come in all manner of sizes and specialties employing social workers, therapists, counselors, psychiatrists and/or psychologists:

If you’re a smaller therapy provider and/or outsource your medical billing, it might be more cost-effective to seek stand-alone applications to fill specific gaps in health information technology. For example, if your only goal with a new system is to digitize your staff’s clinical notes, buying a stand-alone clinical documentation system makes more sense than a full EHR. Otherwise, you may end up paying for functions you don’t need, such as e-prescribing or patient portals.

Since larger therapy providers tend to have a larger number of users and require a greater level of care coordination, integrated therapy EHR suites are often the more practical choice. With several different functions packaged together, it’s easier to extract meaningful health outcomes data while tracking clinical and budgetary goals.

Common Functionality of Therapy Software

As we explained above, the tools provided in therapist software products may vary. Here are some of the most common ones, which may be sold as stand-alone applications or as part of integrated suites:

Clinical documentation

Therapists can create, store and review a number of digital clinical documents for each patient’s records. These include intake notes, progress notes, treatment plans, medical histories and more.

Electronic claim filing

Users can file claims electronically through the system, then track progress to see which claims have been submitted, accepted and approved.

Appointment scheduling

Allows users to schedule single or recurring appointments in a digital calendar. Some systems let you track cancellations and no-shows or send automated therapy appointment reminders to your patients through email, text or phone.

Billing

Most solutions allow for a number of different billing functions. These include generating patient invoices, statements and superbills. The software can also produce single or batch CMS-1500s and/or billing reports.

Coding

When filling out clinical documentation, most systems allow users to select the appropriate DSM-5 and/or ICD-10 codes from a pre-populated menu for faster, more accurate coding.

Market Trends to Understand

Once you’ve identified your organization’s must-have software functions and are ready to start considering specific vendors, it’s important to consider these market trends:

HIPAA compliance. The government’s privacy and security laws—the Health Insurance Portability and Accountability Act (HIPAA) and the Health Information Technology for Economic and Clinical Health (HITECH) Act—help safeguard patient data, and they carry steep penalties if violated. Reputable vendors will make sure you understand how and why their products can help you achieve HIPAA compliance by explaining data protection and encryption capabilities.

Cloud-based systems. One of the first choices you’ll have to make when selecting new software is whether to pick a cloud-based or an on-premise system.

Cloud-based systems are becoming increasingly common in the therapy software market, as they bring a number of benefits:

  • Remote accessibility

  • Lower upfront costs

  • Software updates handled by vendor

  • System maintenance handled by vendor

It’s important to note, however, that therapy practices in rural settings may have a hard time accessing the broadband Internet that’s required to run a Web-based system.