---
title: "TherapyNotes, LLC Software Reviews, Demo & Pricing - 2026"
description: "Review of TherapyNotes, LLC Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/mental-health/therapynotes-profile/"
page_type: "product"
language: "en"
---

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TherapyNotes, LLC

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Overview

[Reviews](https://www.softwareadvice.com/medical/therapynotes-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/therapynotes-profile/alternatives/)

# TherapyNotes, LLC Review

From $69-$79/month Free version Free trial 3 plans

Wondering if TherapyNotes, LLC is right for your practice?

Our Mental Health EHR Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

TherapyNotes, LLC

4.7

[(971)](https://www.softwareadvice.com/medical/therapynotes-profile/reviews/)

Pricing

Starting at $69.00 per user per month

### About TherapyNotes, LLC

TherapyNotes is a cloud-based mental/behavioral health software system that includes electronic health records (EHR), a patient portal, patient scheduling and medical billing. The solution is suitable for practices of all sizes, including those with multiple locations or with providers who need access outside the office.

TherapyNotes provides access to several types of specialty note templates for various types of medical practices such as psychotherapy, psychiatry and behavioral health. Using TherapyNotes, medical professionals can create and customize treatment plans, progress notes, psychological evaluations, termination notes and more.

The solution also includes a billing module, which gives providers the ability to create statements and billing reports. The credit card processing module lets users enter/swipe cards directly into the system and save card information for future transactions. Users can create recurring appointments, set staff work schedules and send appointment reminders to the patients directly from the system.

TherapyNotes is an HIPAA-certified application and complies with PCI standards for data security. All data is stored in a fully encrypted...

SAS 70 Type II certified data centers.

Wondering if TherapyNotes, LLC is right for your practice?

Our Mental Health EHR Software selection experts can help you in 15 minutes or less.

## TherapyNotes, LLC User Interface

## Popular TherapyNotes, LLC Alternatives

Main Product

TherapyNotes, LLC

4.7

[(972)](https://www.softwareadvice.com/medical/therapynotes-profile/reviews/)

Ratings Breakdown

-   4.67Ease of use
-   4.59Value for money
-   4.74Customer support
-   4.48Functionality

Pricing

Starting at $69.00 per month

Get Price

Alternative Product

[TheraNest](https://www.softwareadvice.com/medical/theranest-profile/)

4.4

[(1056)](https://www.softwareadvice.com/medical/theranest-profile/reviews/)

Ratings Breakdown

-   4.30Ease of use
-   4.24Value for money
-   4.38Customer support
-   4.12Functionality

Pricing

Starting at $29.00 per month

Get Price

Alternative Product

[Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/)

4.4

[(860)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/)

Ratings Breakdown

-   4.50Ease of use
-   4.55Value for money
-   4.48Customer support
-   4.25Functionality

Pricing

Starting at $23.00 per month

Get Price

Alternative Product

[AdvancedMD for Mental Health](https://www.softwareadvice.com/mental-health/advancedmd-profile/)

4.0

[(7)](https://www.softwareadvice.com/mental-health/advancedmd-profile/#reviews)

Ratings Breakdown

-   3.43Ease of use
-   3.0Value for money
-   3.0Customer support
-   3.43Functionality

Pricing

Starting at $0.01 per month

Get Price

Alternative Product

[EHRYourWay](https://www.softwareadvice.com/medical/ehryourway-profile/)

4.9

[(529)](https://www.softwareadvice.com/medical/ehryourway-profile/reviews/)

Ratings Breakdown

-   4.83Ease of use
-   4.85Value for money
-   4.86Customer support
-   4.82Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Zanda Health](https://www.softwareadvice.com/medical/power-diary-profile/)

4.6

[(217)](https://www.softwareadvice.com/medical/power-diary-profile/reviews/)

Ratings Breakdown

-   4.48Ease of use
-   4.39Value for money
-   4.57Customer support
-   4.40Functionality

Pricing

Starting at $19.00 per month

Get Price

## TherapyNotes, LLC Pros and Cons

We analyzed 971 verified reviews for TherapyNotes, LLC to find out what actual users really think.

Select to learn more

Responsive And Knowledgeable Support Team

The customer support team at TherapyNotes is consistently praised for being friendly, prompt, and helpful. Users value quick response times, clear guidance, and the willingness of support staff to resolve issues and walk through processes when needed.

User-Friendly Mental Health Platform

TherapyNotes is designed with mental health professionals in mind, offering an easy-to-use interface, customizable features, and tools for scheduling, documentation, and billing. Users find it straightforward to navigate and appreciate its focus on therapist needs.

Centralized Billing And Documentation

TherapyNotes brings billing, scheduling, and clinical notes together in one platform, making it easier to manage patient records, submit claims, and handle payments. Users appreciate the intuitive interface, real-time updates, and ability to streamline administrative tasks without extra staff.

Complexities With Insurance Billing

Insurance billing can be cumbersome, especially when dealing with secondary insurances, posting payments, or tracking deductibles. Users report that some processes require manual workarounds and that the system lacks clarity for multi-payer scenarios.

Client Portal And Workflow Limitations

Managing clients can be challenging due to issues like clients being unable to reset their own passwords, lack of a secure or fully functional client portal, and missing features for generating client numbers or handling group and family sessions.

## TherapyNotes, LLC Pricing and Plans

TherapyNotes, LLC has three plans. Solo is $69.00/user/mo billed monthly. Group is $79.00/mo billed monthly. Enterprise (20+ users) is $79.00/mo billed monthly.

Free versionFree trial

Solo

$69.00

per user, per month

This plan includes phone and email support and unlimited clients and appointments. Users can avail 30-day free trial.…

Solo plan includes:

-   Appointment Reminders
-   Credit Card Processing
-   Custom Client Portal
-   Data Import
-   Electronic Billing
-   Medical Billing
-   Secure and Tension-Free Backups
-   Unlimited File Storage
-   Unlimited One-on-One Teleheath Sessions

Group

$79.00

flat rate, per month

The first clinician will pay $79 and from then onwards, for each additional clinician $50. This plan includes phone and email support and unlimited clients and appointments. Users can avail 30-day free trial.…

Group plan includes:

-   Unlimited One-On-One Teleheath Sessions
-   Appointment Reminders
-   Client Portal
-   Credit Card Processing
-   Data Import
-   Electronic Billing
-   Medical Billing
-   Secure Backups
-   Unlimited File Storage

Enterprise (20+ users)

$79.00

flat rate, per month

The first clinician will pay $79 and from then onwards, for each additional clinician $50 will be charged. This plan includes phone and email support and unlimited clients and appointments. Users can avail 30-day free trial.…

Enterprise (20+ users) plan includes:

-   Appointment Reminders
-   Unlimited One-On-One Teleheath Sessions
-   Unlimited File Storage
-   Secure Backups
-   Medical Billing
-   Electronic Billing
-   Data Import
-   Credit Card Processing
-   Client Portal

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

### How does TherapyNotes, LLC pricing compare to alternatives?

TherapyNotes, LLC's starting price is $69.00/user/month. Explore how its pricing and plan options compare with top alternatives below.

| Product | Starting price | Free trial | Free version | Value for Money |
| --- | --- | --- | --- | --- |
| TherapyNotes, LLC4.7[(971)](https://www.softwareadvice.com/medical/therapynotes-profile/reviews/) | $69.00 /user/mo | Available | Available | 4.6 |
| [TheraNest](https://www.softwareadvice.com/medical/theranest-profile/)4.4[(1,056)](https://www.softwareadvice.com/medical/theranest-profile/reviews/) | $29.00 /user/mo | Available | Not available | 4.2 |
| [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/)4.4[(860)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/) | $23.00 /user/mo | Available | Available | 4.5 |
| [AdvancedMD for Mental Health](https://www.softwareadvice.com/mental-health/advancedmd-profile/)4.0[(7)](https://www.softwareadvice.com/mental-health/advancedmd-profile/reviews/) | $0.01 /mo | Not available | Not available | 3.0 |
| [EHRYourWay](https://www.softwareadvice.com/medical/ehryourway-profile/)4.9[(529)](https://www.softwareadvice.com/medical/ehryourway-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.8 |

TherapyNotes, LLC4.7[(971)](https://www.softwareadvice.com/medical/therapynotes-profile/reviews/)

* * *

Starting price

$69.00 /user/mo

Free trial

Available

Free version

Available

Value For Money

4.6

-   [TheraNest](https://www.softwareadvice.com/medical/theranest-profile/)4.4[(1,056)](https://www.softwareadvice.com/medical/theranest-profile/reviews/)
    
    * * *
    
    Starting price
    
    $29.00 /user/mo
    
    Free trial
    
    Available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.2
    
-   [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/)4.4[(860)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/)
    
    * * *
    
    Starting price
    
    $23.00 /user/mo
    
    Free trial
    
    Available
    
    Free version
    
    Available
    
    Value For Money
    
    4.5
    
-   [AdvancedMD for Mental Health](https://www.softwareadvice.com/mental-health/advancedmd-profile/)4.0[(7)](https://www.softwareadvice.com/mental-health/advancedmd-profile/reviews/)
    
    * * *
    
    Starting price
    
    $0.01 /mo
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    3.0
    
-   [EHRYourWay](https://www.softwareadvice.com/medical/ehryourway-profile/)4.9[(529)](https://www.softwareadvice.com/medical/ehryourway-profile/reviews/)
    
    * * *
    
    Starting price
    
    Pricing available upon request
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.8
    

## TherapyNotes, LLC Features

-   Popular features found in Mental Health EHR
    
    Appointment Scheduling
    
    E-Prescribing
    
    Initial Assessments
    
    Therapy Notes
    
    Treatment Planning
    
-   More features of TherapyNotes, LLC
    
    Activity Dashboard
    
    Alerts/Notifications
    
    API
    
    Appointment Management
    
    Audit Management
    
    Billing & Invoicing
    
    Calendar Management
    
    Calendar Sync
    
    Case Management
    
    Case Notes
    
    Charting
    
    Chat/Messaging
    
    Claims Adjuster Management
    
    Claims Management
    
    Claims Scrubbing
    
    Claims Settlement
    
    Claims Tracking
    
    Client Portal
    
    Clinical Notes
    
    Code & Charge Entry
    
    Coding Assistance
    
    Compliance Management
    
    Compliance Tracking
    
    Confirmations/Reminders
    
    Co-Pay & Deductible Tracking
    
    Credit Card Processing
    
    Customer Database
    
    Customer Management
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Data Import/Export
    
    Data Security
    
    Decision Support
    
    Documentation Management
    
    Document Management
    
    Document Storage
    
    Drag & Drop
    
    Dunning Management
    
    EDI
    
    Electronic Claims
    
    Electronic Payments
    
    Electronic Signature
    
    Email Reminders
    
    Employee Management
    
    EMR/EHR
    
    EPCS Compliant
    
    Faculty/Staff Management
    
    File Sharing
    
    For Group Therapy
    
    For Medical Purposes
    
    For Mental/Behavioral Health
    
    Forms Management
    
    Formulary Management
    
    For Psychiatrists
    
    Generative AI
    
    Group Scheduling
    
    Handwriting Recognition
    
    Healthcare Compliance
    
    HIPAA Compliant
    
    Historical Reporting
    
    Immunization & Allergy Tracking
    
    Insurance Eligibility Verification
    
    Invoice History
    
    Invoice Management
    
    Live Chat
    
    Medical Billing
    
    Medication Alerts/Warnings
    
    Medication History
    
    Medication Management
    
    Messaging
    
    Mobile Access
    
    Mobile App
    
    Monitoring
    
    Multi-Location
    
    Multi-Provider Practice
    
    No-Show Tracking
    
    Notes Management
    
    On Call Scheduling
    
    Online Booking
    
    Online Forms
    
    Online Intake Forms
    
    Online Payments
    
    Online Refills
    
    Online Scheduling
    
    Outcome Assessment Tools
    
    Paper-Based Claims
    
    Patient Communications
    
    Patient Intake
    
    Patient Portal
    
    Patient Records Management
    
    Patient Scheduling
    
    Payment Processing
    
    Payor Management
    
    Physician Management
    
    Practice Management
    
    Prescription Management
    
    Progress Notes
    
    Progress Tracking
    
    Quotes/Estimates
    
    Real-Time Analytics
    
    Real-Time Reporting
    
    Records Management
    
    Recurring Appointments
    
    Reminders
    
    Remittance Advice
    
    Remote Treatment Planning
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Revenue Management
    
    Role-Based Permissions
    
    Scheduling
    
    Search/Filter
    
    Secure Data Storage
    
    Secure Messaging
    
    Self Service Portal
    
    Session Notes
    
    Task Management
    
    Task Scheduling
    
    Telemedicine
    
    Telemedicine Integration
    
    Teletherapy
    
    Template Management
    
    To-Do List
    
    Two-Way Audio & Video
    
    Video Conferencing
    
    Virtual Waiting Room
    
    Web-based Deployment
    
    Workflow Automation
    
    Workflow Management
    

## TherapyNotes, LLC Integrations

Google Calendar

Integration rated 4.4 from 16 reviews

Microsoft Outlook

Integration rated undefined from -1 review

iCloud

Integration rated undefined from -1 review

## TherapyNotes, LLC User Reviews

## TherapyNotes, LLC customer ratings

- Overall rating: 4.7/5
- Total reviews: 971

### Rating distribution

- 5 stars: 759 reviews (78%)
- 4 stars: 156 reviews (16%)
- 3 stars: 28 reviews (3%)
- 2 stars: 13 reviews (1%)
- 1 star: 15 reviews (2%)

### Secondary ratings

- Ease of use: 4.7/5
- Value for money: 4.6/5
- Customer support: 4.7/5
- Functionality: 4.5/5

---

### Private Practitioner, time saving

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Mental Health Care
- Company size: Self-Employed
- Product usage: 3-5 years · daily
- Reviewed: October 2026
- Review source details: This review was submitted organically. No incentive was offered

I have enjoyed how TherapyNotes has grown over the years and saves me so much time as a private practitioner.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I have been with Therapy Notes as a Private Practitioner for over a decade. The features continue to improve and be top quality. The customer support (when needed) is amazingly fast, and has always resolved my issue on the first time. The program is very easy to use and keeps track of all the things I need to have successful files for my clients. I accept Medicaid, and I am able to manage all the requirements within this EHR program. I find it very valuable for the costs, especially as they have included the AI note writer and the ability to meet with clients virtually right in the EHR.

#### Cons

I do not use the connected co pay collection system, opting for the more affordable IvyPay instead. I would love a training tracking system for staff included. However, the way this program makes it so easy for every part of paperwork for clients is amazing.

---

### Easy to Use with Helpful Practice Management Features

- Overall rating: 4/5
- Reviewer: Mohammed R.
- Industry: Computer & Network Security
- Company size: 11-50 employees
- Product usage: less than 1 year · weekly
- Reviewed: September 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

What I liked most about TherapyNotes is how easy it is to use for managing day-to-day practice tasks. The features are well organized, and the reporting tools make it easier to keep track of important information.

#### Cons

I’ve noticed a few occasional bugs and small issues that can interrupt the workflow , which can be easily improved.

---

### Disappointed by Lack of Transparency and PCI Fee Notification

- Overall rating: 1/5
- Reviewer: Verified Reviewer
- Industry: Mental Health Care
- Company size: Self-Employed
- Product usage: 3-5 years · monthly
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

My overall experience with TherapyNotes was disappointing. While the platform itself has useful tools for managing a practice, my experience with the payment-processing side significantly changed my opinion. I was charged a recurring $29.95 PCI non-compliance fee beginning in 2022 without being aware that I was allegedly non-compliant or that these fees were accumulating. When I brought the issue to TherapyNotes and CardPointe, I was offered only a three-month refund. I am also concerned about a merchant application I do not recall completing or authorizing. Most disappointing was the lack of clear communication, transparency, and accountability. Based on this experience, I would not recommend TherapyNotes to other providers.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

The platform itself was generally ok. However, my experience with the payment-processing and PCI compliance issues significantly overshadowed those positives.

#### Cons

The lack of clear communication regarding PCI compliance and the recurring $29.95 monthly non-compliance fee. I was charged these fees beginning in 2022 without understanding that I was allegedly non-compliant or that the charges were continuing. When I raised the issue, I was offered only a three-month refund. I was also concerned by a merchant application I do not recall completing or authorizing. The overall lack of transparency and accountability was extremely disappointing.

---

### Partners and business

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Mental Health Care
- Company size: Self-Employed
- Product usage: a free trial · daily
- Reviewed: July 2026
- Review source details: This review was submitted organically. No incentive was offered

Always available for tech support. Cost efficiency. Notes more accurate with less mistakes and AI notetaker.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Service is excellent efficient Thank you. One thing I've noticed compared to my last company was that they're easy to get in touch with when in need for technical support.

#### Cons

Nothing. I don't know that I like some of the features that are challenging to work with not easy to gain access to my notes sometimes.

---

### THERAPY NOTES IS THE BEST THERAPIST BILLING SYSTEM ON THE PLANET

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Mental Health Care
- Company size: 2-10 employees
- Product usage: 3-5 years · daily
- Reviewed: July 2026
- Review source details: This review was submitted organically. No incentive was offered

Zero complaints. Heaps of positives. Rarely do you have to wait for help on the phone more than a couple of minutes.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Therapy Notes is an excellent billing system. It's very simple yet very complex. Best of all is the available 24/7 customer service. And, the customer service representatives are all in the United States. English is their first language. They're easy to understand for this hard of hearing billing novice. Therapy Notes has the best customer service this side of Apple. These people know their stuff and have easily resolved all issues I've faced over the last couple of years.

#### Cons

Zero negatives. This is an exceptionally well-designed therapy billing system done by people who know what they're doing.

---

### Great service

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Health, Wellness and Fitness
- Company size: 11-50 employees
- Product usage: less than 1 year · daily
- Reviewed: July 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Therapynotes is user friendly, I love the features and assessments in the system. I like how you can see how much you will make for the month.

#### Cons

I don’t have any complaints about therapy notes other than I wish our company didn't change to another system.

---

### Helpful tool but costly

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Mental Health Care
- Company size: Self-Employed
- Product usage: 3-5 years · weekly
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

I like the function and value of this platform but the cost is the only thing I would think twice before signing up for it.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 2/5
- Functionality: 4/5

#### Pros

I like how the platform is easy to understand and has all the parts we will need to fill up to avoid having out notes being unprofessional.

#### Cons

I don't love the fast I need to pay over 70 dollars after tax per month just to use this. This is a huge cost for someone who owns a small business that is just starting.

---

### Great Platform, with some improvement needed

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Hospital & Health Care
- Company size: 2-10 employees
- Product usage: a free trial · daily
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

Great Experience . Great Customer services. As all platofrms needs some improvement in the front end of the platform and also ability to have more customizable notes

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Great EMR , great support, just wish that features for a prescriber provider are improved as fast feature for therapist. I have tried multiple EMRs and none vcan beat TN

#### Cons

The front-end part. Need Receive Telehealth link via SMS and not onloy by email . Will be great to improve also the intake process for Presciber providers, such as fill out forms reciving a link by SMS -since there is a lot of elderly patients not able to have access to portals

---

### Get your life back!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Mental Health Care
- Company size: 2-10 employees
- Product usage: 3-5 years · daily
- Reviewed: June 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I can only tell you that I have a life back. Customer service makes all the difference when you can talk with someone.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What can I say? What you pay for this program gives you more than value for your money. It gives you peace of mind. The customer support is incredible. You get the talk to real people, not AI. The app is easy to use and you can start the same day you start working away seamlessly. It is always updating with great new features and the ones already there make your life so much easier! When there are any bugs, they are always there to listen and make it right immediately. I always know when there is a problem because the client support system they have keep you on the loop. Their reports are no nonsense. You get what you want and if you can't find it, call them. Someone will literally answer and get you what you need. I can't see myself using anything else ever!

#### Cons

There is nothing I can't like about therapy notes. I wish they would expand to spa ware. If they would I would so change the one I am using for my holistic spa practice!

---

### Well detailed and comprehensive

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Mental Health Care
- Company size: 2-10 employees
- Product usage: a free trial · daily
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

I will describe it as detailed,very comprehensive, easy to navigate all the features in the therapy note.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What i like most is the features are very easy to navigate it.its very detailed and comprehensive to use.

#### Cons

Nothing is least about this experience. Every bit of it is so detailed,very comprehesive and very easy to use.

---

Showing 1 - 10 of 971 Reviews

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