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TherapyNotes is a cloud-based mental/behavioral health software system that includes electronic health records (EHR), a patient portal, patient scheduling and medical billing. The solution is suitable for practices of all sizes, including those with multip...Read more about TherapyNotes, LLC
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Looking to harness the full power of the Tebra platform? Our practice success platform includes a certified electronic health record solution built to empower today’s providers with robust clinical charting, streamlined documentation, telehealth, & more. ...Read more about Tebra
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RXNT’s cloud-based, ONC-certified medical software—Billing, Practice Management, EHR, and more—improves clinical outcomes & revenue cycle management. Simple, transparent pricing includes free setup and training, free data transfer, free in-house support, f...Read more about RXNT
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Zanda is a complete practice management system for health practices, offering simple and efficient tools that make practice management easier. Features include calendar management, automated appointment reminders (via SMS or email), configurable treatment...Read more about Zanda (formerly Power Diary)
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AdvancedMD is a unified suite of software designed for independent laboratories, medical, physical therapy and mental health practices. Features include practice management, electronic health records, patient engagement, telemedicine, rooming, reputation m...Read more about AdvancedMD for Mental Health
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TheraNest is an HIPAA compliant web-based mental health solution used by solo practitioners, large mental health practices, and nonprofit organizations. The solution is suited for therapists, psychologists, psychiatrists, and social workers. TheraNest...Read more about TheraNest
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Focus your efforts on providing exceptional, data-driven care with Valant, the all-in-one EHR and practice management software designed exclusively for behavioral health practices of all sizes. Reclaim your time with narrative generation in 100+ configur...Read more about Valant EHR Suite
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Transform the way you run your behavioral health practice with Opus. Our all-in-one platform is built for Behavioral Health, Mental Health, Substance Use, Eating Disorders, Psychiatry, and Psychology practices—seamlessly integrating EHR, CRM, and RCM to st...Read more about Opus
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EHR YOUR WAY is an electronic health record (EHR) software designed for mental health professionals, clinical health providers, substance abuse treatment centers, and hospitals. The software is configurable to meet the specific requirements of these provid...Read more about EHR YOUR WAY
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As an ABA practice owner, efficiently managing your operations is essential to providing quality care for your patients. AlohaABA is a cloud-based practice management platform specifically designed for ABA practices to streamline daily tasks. Our comprehen...Read more about AlohaABA
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DENmaar Guardian is a MH/SA suite. Handle clinical, administrative, and insurance revenue cycle management all within a single platform. High level of functionality, includes scheduling, e-prescribe, telehealth, eligibility and benefits verification, patie...Read more about DENmaar Guardian
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Noteable is a complete solution for behavioral services companies including community-based counseling providers, group homes, and in-home or clinic-based ABA. With Noteable, agencies can create and customize treatment programs, including case note and rep...Read more about Noteable
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Alleva offers an Electronic Medical Record (EMR) solution fine-tuned to the demands of the behavioral health sector, assisting organizations in transcending traditional data management problems through advanced, data-driven technology. This innovative solu...Read more about Alleva
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Harmony e/Notes is a hybrid integrated solution that offers functionalities for electronic medical records, practice management, billing and revenue cycle management. Specialities that the solution caters to include cardiology, general surgery, internal me...Read more about HARMONY Medical
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Ideal for all levels of care, the MedicsCloud Suite operates as a singular solution from one vendor (ADS). Yet, the Suite's MedicsCloud EHR and its MedicsPremier financial/management segments are available separately as needed. You’re never forced drop a...Read more about MedicsCloud EHR
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ClinicTracker is a fully customizable EHR, billing and practice management software designed to automate your clinic workflows, boost your staff productivity and patient engagement, while shortening your billing cycle. We provide behavioral health organiza...Read more about ClinicTracker
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Jotform is a cloud-based form automation solution that enables users to publish online forms and record customer responses. It helps users to generate leads, collect order payments, conduct customer surveys, manage job applications and register guests for ...Read more about Jotform
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Kipu offers a cloud-hosted platform specifically designed for large-scale, multi-provider behavioral and addiction therapy centers. It integrates essential tools to enhance the functionality and patient services of such facilities. With its HITRUST certif...Read more about Kipu
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CR Essentials is a cloud-based practice management platform designed specifically for small and startup therapy practices, including those focused on ABA (Applied Behavior Analysis) and IDD (Intellectual and Developmental Disabilities) care. With an emphas...Read more about CR Essentials
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CentralReach is an AI-enabled practice management solution designed for Applied Behavior Analysis (ABA) therapy and intellectual and developmental disabilities (IDD) services, as well as multidisciplinary practices that offer occupational, speech and menta...Read more about CentralReach
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Designed to improve collaboration across mental/medical health professionals and administrators, teachers, and parents, BIPTrack is an online HIPAA-compliant behavior and skill tracking system that streamlines data collection, program instruction, and repo...Read more about BIPTrack
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MedEZ is an electronic health record (EHR) and billing suite suitable for most medical facilities, particularly behavioral health centers and substance abuse rehabilitation programs. On-premise and cloud-based deployments are available. MedEZ includes a d...Read more about MedEZ
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TimeTap is an appointment scheduling toolthat is packed with features, including API integration, that can scale to meet the most complex appointment scheduling needs. Administrators can manage and book appointments for multiple users across many locations...Read more about TimeTap
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Qualifacts InSync streamlines essential healthcare functions like charting, billing, scheduling, medication management, and telehealth within a cohesive cloud-based platform. Trusted by numerous practices nationwide, InSync elevates efficiency, safety, and...Read more about Qualifacts Insync
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AZZLY Rize is quickly being recognized as the leading clinical and business platform for residential and outpatient addiction treatment and mental health programs looking to replace outdated technology that no longer meets best practices. If you are ready...Read more about AZZLY Rize
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Your Guide to Top Mental Health Software, May 2024
Software Advice uses reviews from real software users to highlight the top-rated Mental Health products in North America.
Learn how products are chosenExplore FrontRunners
“Usability” includes user ratings for Functionality and Ease of Use.
“Customer Satisfaction” includes user ratings for Customer Support, Likelihood to Recommend and Value for Money.
Reviews analysis period: The reviews analysis period spans two years and ends the 15th of the month prior to publication.
Buyers Guide
This detailed guide will help you find and buy the right mental health software for you and your business.
Last Updated on January 27, 2025Much like the broader medical software space, mental health practices require a variety of software systems to help manage administrative tasks as well as speed up, secure and manage processes related to patient care.
Mental and/or behavioral health practices have more specialized needs for their medical software than other types of practices. This means mental health professionals have to add specialty-specific requirements to their list of considerations when searching for new or replacement systems.
To help provide a clearer understanding of what mental health software is and what the unique considerations for buyers are, we've created this buyer's guide. In it, we'll cover the following topics:
What is Mental Health Software?
Common Features of Mental Health Software
Benefits of Mental Health Software
What Is Mental Health Software?
Mental health software is not actually a type of software, but rather it refers to a number of different software systems that are related to and specialized for behavioral health professionals. Some of the most widely-used software systems for mental health practices include:
Electronic health records (EHRs)
Therapy notes
Patient scheduling
Telemedicine
Accounting and Billing
Patient portal
Users typically have the option of purchasing a larger practice management suite with a number of these common applications included or investing in individual, standalone systems that may offer more robust capabilities.
Patient scheduling within AdvancedMD's EHR system
Common Features of Mental Health Software
Helps users to create and securely store digital patient records. EHRs that are specific to mental health practices will also include features like charting templates for evaluation and automated E/M coding as well as e-prescription and lab integrations. | |
Makes coding and collecting payments significantly easier with features such as patient statement generators, coding assistance, claims scrubbing, eligibility inquiry and reporting. Mental health billing systems will often specialize in ICD-10 billing and coding. | |
Automates many of the processes related to scheduling, such as sending out text message/email/phone reminders of upcoming appointments and follow-up inquiries or surveys. | |
Bundles a few different systems necessary for running a mental health practice. Systems often included in practice management suites are: EHRs, billing, scheduling, accounting, practice analytics, reporting, etc. | |
Creates a single, secure interface where patients can submit paperwork and payments, view lab results and communicate with therapists via secure messages. | |
Helps therapists and patients to connect remotely. Video conferencing is one of the most popular telemedicine applications. helping physicians meet with customers face-to-face for sessions without either having to leave their office or home. |
What Type of Buyer Are You?
Our medical advisors speak to hundreds of medical professionals each day to discuss their software needs. Here are the most common reasons our callers give for needing mental health software.
Opening a new practice. Many times, we hear from medical professionals who haven't opened their practice yet, but who want to have their systems in place before opening their doors. Depending on their needs and budgets, these therapists may want to start off with standalone systems that will allow them to grow as they acquire more patients.
Transitioning from paper charts to EHRs. It's not uncommon for us to hear complaints from callers who are drowning in paperwork and interested in the benefits of electronic records. By making the switch, practitioners are able to improve office efficiency, keep more detailed records and reduce errors.
Updating systems and technology. Thanks to constant updates and new features being added to mental health software systems, we find that many of our callers have outgrown their existing systems and are looking for more modern options.
Looking for an integrated solution. Many practices that started out with independent or best-of-breed systems find that, over time, they outgrow those disparate systems and need to look for a single, integrated software suite. These larger systems unify the different mental health softwares such as EHR, scheduling, billing and practice management, to make them all easier to access.
Adhering to federal standards. After the HITECH Act of 2009, medical professionals were expected to adopt electronic record-keeping methods and demonstrate “meaningful use" of those systems. Practitioners who are not currently using EHRs are likely seeing penalties in the form on decreased reimbursements, which could be corrected by switching to ONC-ATCB certified EHRs.
Benefits of Mental Health Software
Mental health professionals who use software tools get to enjoy the same benefits as general practitioners who use EHRs, scheduling systems and other medical software. However, when therapists use those mental health-specific systems, they see additional advantages, for example:
Specialized medical billing software isn't bogged down with codes that don't apply to mental health. Instead, these systems are tailored with ICD-DSM coding to run faster and better assist users with ICD-10.
Intake and evaluation forms are customized to obtain the information that you need for psychiatric evaluations. Unlike generic patient history forms, the templates generated by specialized mental health systems can ask different or additional questions to give you a better picture of your patients' overall history.
Mental health EHRs include additional note capabilities to document behavioral factors such as risk of violence or suicide.
Overall, using software that is tailored to your own unique needs will increase productivity and efficiency within your office as well as improve patient care by allowing you to offer more tailored and thorough treatments.
Next Steps for Buyers
So now that you have a better understanding of what differentiates mental health software tools from broader medical software, you can better assess your options.
The first step, regardless of what type of buyer you are, will be to identify which tools you need for your practice. For example:
Are you starting simple? Prioritize a mental health EHR system to make sure you have your bases covered when it comes to creating and tracking patient charts.
Are you looking to streamline everything? You're in the market for a practice management suite with EHR, billing and scheduling functionality.
This guide can help you figure out where your practice is and what technology you should invest in.
Step two will be to work out your budget. A good starting point for this process is to list out the features you really need and—in a separate list—those that you really want.
Knowing the difference will help you better determine what you can afford when it comes to pricing out integrations. Check out this pricing guide to learn more about how much mental health EHRs cost.
Finally, call or chat with our team of expert advisors to discuss your practice's needs and have them identify a short list of products that offer exactly what you're looking for.