Psychiatry-Cloud

RATING:

4.2

(15)

About Psychiatry-Cloud

Psychiatry-Cloud by WRS Health is a cloud-based integrated electronic health records (EHR) solution that offers integrated practice management, billing services, and marketing services for psychiatrists, therapists, social workers, counselors, and psychologists. Features of the system include automated appointment reminders, a digital pen for that parses and automatically enters information from charts, prescription medication management, claims scrubbing, a patient portal, and more. Psychiatry-Cloud is ONC-ATCB certified solution. Users of this system are eligible for MIPS/MACRA incentives. The system also has specific CPT and ICD10 codes for mental and behavioral health. Psychiatry-Cloud is subscription priced based on the number of providers in the or...

Psychiatry-Cloud Pricing

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Free version: 

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Psychiatry-Cloud Reviews

Overall Rating

4.2

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for Psychiatry-Cloud

1 - 5 of 15 Reviews

Kristen

Mental Health Care, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2024

Review of EHR

Very pleased with it overall, love my account manager and billing management team

PROS

Ease of use, accessibility made it a great choice for me

CONS

Glitches that can occur with charting ie I type something and it doesn't save it

Reason for choosing Psychiatry-Cloud

Previous use and familiarity made it the optimal choice for me

Rowan

Mental Health Care, 1 employee

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Very efficient and easy to navigate around Psychiatry-Cloud

PROS

The Customer Service provided by the onboarding team is top-notch. I felt taken care of as a newbie to Psychiatry-Cloud. I will never forget [sensitive content hidden] who practically guided me during my early days with Psychiatry-Cloud when I knew nothing. [sensitive content hidden] especially, taught me all I needed to know to get my practice up and running within the EMR and gave me every reason to continue using the platform. He went above and beyond in his training, answering my questions and concerns. Very patient and talented individual. Above all, very respectful and polite. After my training I was not left alone to continue figuring things on my own. I was handed to an account manager [sensitive content hidden] who followed up from where [sensitive content hidden] ended. Great team! I also liked that I am able to schedule my patient appointments, E-prescribe medications to my patient's local pharmacies with ease, and overall, documentation and navigating around the different tabs is easy. Psychiatry-Cloud is very user-friendly coupled with the great training one receives.

CONS

It is quite costly for someone just starting a new practice compared to others that I explored before. The pricing needs to be reconsidered. Secondly, I am required to pay extra for prescribing controlled substances, for myself and for my collaborating psychiatrist. It is costly for someone just starting a practice with nothing to show for yet. So, my state DEA allows me to prescribe schedule III to V medications but not schedule I & II. Meaning that only my collaborating psychiatrist can prescribe schedule I & II for my patients that will need it. I had to give up my privilege to prescribe even Schedule III-V by handing over everything that has to do with controlled substances for my patients, to my collaborating psychiatrist because I cannot afford paying for him and for myself.

Reasons for switching to Psychiatry-Cloud

The EMR was more favorable to Therapist and not Psychiatric Nurse Practitioners/Psychiatrist.

Candi

Mental Health Care, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed November 2023

WRS

PROS

It is an easy system to use and train others on.

CONS

How long it takes to run reports and then at times they are not correct.

Theodora

Mental Health Care, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

JT WRS REVIEW

satisfied, great experience, very accommodating, and responsive to our concerns.

PROS

great customer service Ease and accuracy of insurance verification/reimbursement monthly meeting with WRS staff, online monitoring, etc

CONS

staff not being able to look up meds once notes are signed off.

Reasons for switching to Psychiatry-Cloud

expensive, poor customer service, and not able to accommodate our needs. Their security features were poor.

Carrie

Mental Health Care, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed November 2023

Many Pro's a Few Con's

Overall, it is a better psychiatric/mental health software system than I've used previously. Much more user friendly, much better customer service, and a lot of features.

PROS

It's user friendly. Once you have your username and password, it's pretty self explanatory for the main functions. Customer service is swift in responding, friendly. The monthly practice meetings with all the previous month data is well presented and helpful to attain goals. Their HIPAA compliance surpasses any other I've used. The patient's seem to like the portal. I am sure there are many things the EHR does that I'm not aware of and just need to explore and ask more on how it could work better for us. I have no doubts that it has many features we are not yet utilizing or aren't aware exist.

CONS

There are a few things that could use some improvement. There have been a couple of issues that have taken longer than expected to resolve regarding the main practice "inbox" and providers seeing their messages. Internal messaging is wonderful, but when receiving messages from patient's in the portal - could use some better organization and structure. The billing component could have better training videos, documenting for each claim is non-existent. One can only add a general comment to the entire billing account. I feel the payment posting screen could be easier to read (but it's easy to use). And I wish the reports were instantaneous rather than having to wait for some data to be available. The providers also wish that instead of just having templates, that their previous note copied over to the new note (including what they've free-texted into HPI) as most have had this feature with other EHR systems.