Telemedicine Software

Compare All Telemedicine Software


Apply Filters:


Your Industry

Your Company Size


Sort by

Recommendations: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals.
Reviews: Sorts listings by the number of user reviews we have published, greatest to least.
Sponsored: Sorts listings by software vendors running active bidding campaigns, from the highest to lowest bid. Vendors who have paid for placement have a ‘Visit Website’ button, whereas unpaid vendors have a ‘Learn More’ button.
Avg Rating: Sorts listings by overall star rating based on user reviews, highest to lowest.
A to Z: Sorts listings by product name from A to Z.
Showing 1 - 20 of 187 products
Showing 1 - 20 of 187 products


FrontRunners 2022

Updox is a healthcare communication platform for out-of-hospital healthcare providers that offers HIPAA-compliant telehealth, fax, texting, forms, and reminders, as well as other communication all within one space. Physicians, pha...Read more

4.36 (98 reviews)

4 recommendations



FrontRunners 2022

athenahealth, recently ranked #1 by 2022 Best in KLAS for athenaClinials Ambulatory EMR for 11-75 physicians and athenaIDX practice management, provides cloud-based services for electronic health records (EHR), revenue cycle manag...Read more

3.72 (727 reviews)

2 recommendations


FrontRunners 2022

Launch your Telemedicine program today with MendFree. Mend is a cloud-based healthcare communication solution that enables patients and providers to connect and share files, messages, assessments, photos and data. Users and prov...Read more

4.32 (431 reviews)

2 recommendations

OnCall Health

FrontRunners 2022

OnCall enables behavioral healthcare organizations to rapidly launch and grow a branded virtual care solution. The HIPAA and PEPIDA compliant cloud-based solution offers video (1:1 and group - up to 25 participants) and instant me...Read more

4.08 (120 reviews)

2 recommendations



FrontRunners 2022

Curogram is a cloud-based HIPAA-compliant patient engagement platform that integrates with all EMR/EHR systems. Curogram provides a complete patient engagement experience for a fraction of the cost of a postage stamp. Our perfor...Read more

4.98 (40 reviews)

2 recommendations

Secure Telehealth

Secure Telehealth is a HIPAA-compliant video conferencing software that can be used by organizations to provide patients with virtual healthcare. This solution is built to help providers increase access to care for patients. Secur...Read more

4.50 (14 reviews)

2 recommendations

Lifecycle Health

Lifecycle Health is a cloud-based and mobile telemedicine solution that is designed to help healthcare systems, hospitals and providers breakdown complex healthcare operations and streamline provider coordination and patient engag...Read more

4.33 (3 reviews)

2 recommendations


NextGen Virtual Visits

NextGen Healthcare offers NextGen Virtual VisitsTM, a unified, cloud-based platform that enables the user experience to follow the same intuitive workflow on web, iOS, and Android devices. The platform provides HIPAA-compliant, se...Read more

5.00 (1 reviews)

2 recommendations


Valant EHR Suite

Valant’s EHR for behavioral health offers tools for providers to streamline documentation, increase efficiency, and enhance the productivity of their practice or agency. The fully integrated suite includes secure patient records...Read more

3.99 (201 reviews)

1 recommendations

VCDoctor Lifecare

VCDoctor Lifecare is a telemedicine solution that helps patients and physicians with appointment scheduling, patient records management, and electronic prescriptions. The main features of VCDoctor Lifecare include electronic chart...Read more

5.00 (1 reviews)

1 recommendations


Software pricing tips

Read our Telemedicine Buyers Guide

Subscription models

  • Per employee/per month: This model allows you to pay a monthly fee for each of your employees.
  • Per user/per month: Users pay a monthly fee for users—normally administrative users—rather than all employees.

Perpetual license

  • This involves paying an upfront sum for the license to own the software and use it indefinitely.
  • This is the more traditional model and is most common with on-premise applications and with larger businesses.

Rated best value for money


DocNow is a digital health solution for medical practices and urgent care centers. It provides online appointment booking and telehealth features for patients. This solution can integrate with existing EHR/EMR systems to further e...Read more

No reviews yet

1 recommendations


SimplePractice is a cloud-based practice management system built to make the business side of private practice easier. Our easy-to-use and HIPAA-compliant software helps health and wellness professionals automated their day-to-day...Read more


TheraNest is an HIPAA compliant web-based mental health solution used by solo practitioners, large mental health practices, and nonprofit organizations. The solution is suited for therapists, psychologists, psychiatrists, and soci...Read more

FrontRunners 2022 is a telemedicine solution designed for healthcare providers and mental health practices of all sizes. The solution is HIPAA compliant and offers a secure platform, video conferencing, and virtual waiting room features. Do...Read more


TherapyNotes is a cloud-based mental/behavioral health software system that includes electronic health records (EHR), a patient portal, patient scheduling and medical billing. The solution is suitable for practices of all sizes, i...Read more


Kareo Billing

FrontRunners 2022

Kareo is a web-based medical billing and practice management solution used by medical practitioners and physicians across the United States. The system suits small practices and billing companies. With Kareo, practices can schedul...Read more


Deputy is a cloud-based human resource management (HRM) solution that provides employee management and scheduling functionalities. Deputy's rostering application can calculate overtime and provide capabilities to schedule staff. I...Read more


ChiroFusion is a cloud-based electronic health record (EHR) solution designed for chiropractors to manage key clinical activities such as scheduling, reporting and billing. ChiroFusion offers integrated practice management fe...Read more



DrChrono’s iPad and iPhone compatible EHR and medical billing platform allows medical practices and healthcare providers to manage patient intake, patient care, clinical charting, billing and revenue cycle management. It includes ...Read more


FrontRunners 2022

WebPT is a cloud-based, multi-product platform for outpatient physical, occupational, and speech therapy clinics. At its core, WebPT is an electronic medical records (EMR) system that enables therapists to produce and store patien...Read more

pricing guide

2022 Telemedicine Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

  • Pricing models & ranges

  • Unexpected costs

  • Pricing of popular systems

Download now

Buyers Guide

Last Updated: April 22, 2022

What is Telemedicine software?


Telemedicine software is any technology that enables medical providers to diagnose or treat patients remotely using secure telecommunications tools like video chats, phone, email, etc.

It’s easy to see why you should start offering telemedicine services at your practice, but it can be hard to evaluate software solutions. Do you want a system that integrates with Electronic Medical Records (EMRs)? How do you make sure it’s HIPAA-compliant? What pricing model aligns with your budget? What the heck is a virtual waiting room?

In this buyers guide, we’ll help you answer all of these questions and more so you can offer virtual consultations through a new system as soon as possible.

Here's what we'll cover:

Telehealth vs. Telemedicine

The words "telehealth" and "telemedicine" are very often used interchangeably, but there is a key difference that users should be aware of.

Telemedicine specifically covers all remote tools and processes that allow doctors to see and treat patients remotely. It only refers to clinical services.

Telehealth, on the other hand, includes all remote clinical and non-clinical services. For example, doctors can use telehealth to attend remote administrative meetings and participate in continued medical education.

To summarize, telemedicine is a type of telehealth, but not all telehealth is telemedicine.

Telemedicine Use Cases and Definition

Before we start talking about software, we need to address our use of the term "telemedicine," since it can refer to a variety of scenarios where health care services and information are delivered through technology, including the following examples:

examples of telemedicine


Though all of these can be telemedicine use cases, most software solutions focus on facilitating virtual care between patients and physicians through video conferencing and secure messaging. In order to align our Buyer’s Guide with the health IT market, we’ll also be referring to telemedicine software as technology to enable remote patient-physician interactions through online video and messages.

Telemedicine Software Benefits

In a Gartner report (which is available to Gartner clients), analysts predict that one-quarter of all care in the U.S. will be delivered virtually by 2020. While adoption rates may not rise quite that quickly in your part of the country, it’s clear that there’s increasing demand for virtual care, and it can only benefit your practice if you start incorporating telemedicine software sooner rather than later.

In a Software Advice survey of U.S. patients who have never participated in a telemedical visit, 75 percent tell us they are at least "moderately interested" in having a video consultation instead of an in-person visit for a minor health issue, such as a rash or cold symptoms.

Because industry experts and patients both see value in this tech, you have a good chance of increasing revenue after implementing it. For example, you can expand your patient panel by seeing patients who live in rural areas and extend your office hours without adding staff or overhead costs.

In addition to the financial benefits, there are clinical advantages to practicing telemedicine. Because it’s more convenient for patients to schedule a telemedicine appointment, they are more likely to seek treatment from a primary care physician or specialist. The earlier you can detect a health issue, the better chance a patient has of responding favorably to the treatment plan.

Here are some additional advantages from our report, "Telemedicine Benefits Small Practices Can Capitalize On":

Top Telemedicine Benefits


Top Telemedicine Benefits


Common Functionality of Telemedicine Software

You can’t just open a Skype account and expect it to meet your needs for virtual care delivery. In addition to EMR integration (which we’ll cover in detail in the next section), a telemedicine platform should offer many of these functionalities:

Encryption/security protocols Data security features, such as encryption, make it possible to keep sensitive patient data safe and private for all your online consultations.
Video conferencing Enables face-to-face interactions on a computer or mobile device with high quality video and audio. Some solutions also allow screen sharing and multiway video so third parties (such as caregivers or translators) can also participate in a virtual consultation.
Instant message chat Allows doctors to exchange text-based messages with patients in real time before, during or after an appointment.
Appointment setting Patients are able to schedule telemedical appointments themselves by logging onto the system and selecting an available time slot from a calendar provided by your staff.
Billing Collect insurance information and process payments for each encounter.
Virtual waiting room A customizable site that allows patients to wait for a digital appointment to begin. You can add pictures or videos for patients to see while they stand by.
Clinical documentation Document patient encounters with digital notes and/or charts.
E-prescribing Create and send prescriptions to a patient’s pharmacy of choice.

Telemedicine EMRs vs. Stand-Alone Platforms

You have two main choices when it comes to telemedicine software: a stand-alone platform or an EMR suite that includes telemedicine functions in addition to other applications, such as accounting or a patient portal.

The easiest way to figure out which option is best for you is to determine whether it’s the right time to invest in a new EMR.

If so, it makes sense to choose a system that already has telemedicine functions built-in. Maybe you’ve been planning on replacing your current EMR, or perhaps you’re starting a new practice. Either way, it shouldn’t be tough to build a shortlist of solutions that fit the bill.

A growing number of EMR vendors are acquiring or partnering with companies that exclusively focus on facilitating telemedicine services. As a result, it’s much easier to use a single system for all your clinical services and documentation needs without having to do duplicate data entry.

Pricing for this kind of setup is significantly different from vendor to vendor. Cost estimates will largely depend on the size of your practice and how many applications you want to include in your software suite.

Since it’s possible to update health records seamlessly, telemedicine-enabled EMRs are best for practices that plan to offer virtual consultations to existing patients. However, even though that’s the desirable route, it doesn’t totally exclude practices hoping to attract new patients online through the telemedicine software (more details about that scenario below).

Examples of telemedicine EMRs:

Practitioners who are happy with their current EMR solution can always check with their vendor to see if the company now offers a telemedicine module or easily integrates with a third-party telemedicine solution. Keep in mind additional fees may apply for the added module.

The alternative is investing in a stand-alone telemedicine platform that may not interface with your EMR. That’s totally OK in many cases. Most stand-alone platforms allow you to schedule, bill and request medical histories from patients, so you don’t need an integrated EMR or practice management system for any of that.

Some stand-alone platforms even attract patients for you. Here’s how it works: Patients sign up for a virtual appointment with the first available doctor on the telemedicine platform and then they’re matched with you or another provider on the same platform. In this model, practitioners serve as independent contractors who are paid a percentage of whatever the patient pays per visit.

That service is optional for some stand-alone telemedicine systems, so the cost of ownership will again vary significantly from vendor to vendor. However, many systems charge a monthly subscription fee per physician for access to the software.

Examples of stand-alone telemedicine software:

  • American Well
  • Teladoc
  • eVisit
  • Doctor on Demand
  • Doxy.Me
  • WeCounsel

Key Considerations

Here are some important factors to think about before you implement a telemedicine solution:

HIPAA compliance. The Health Insurance Portability and Accountability Act (HIPAA) is a series of mandates that protect patient records against unauthorized access. You’re off to a good start if you’re evaluating telemedicine solutions that have the security protocols we described in our features table above, but that’s just the first step to achieving HIPAA compliance. In order to safeguard patient privacy and security while abiding by the law, you need to conduct a risk assessment. That is an overview of your current security measures and potential vulnerabilities. You can find out how to put together a risk assessment here.

Regulatory requirements. Telemedicine regulations are still being worked out in legislatures across the country. As health IT writer Cathy Reisenwitz recommends, "you may want to look into resources like the ATA State Telemedicine Legislative & Regulatory Trackers for updates on telemedicine policy. Regulations vary by state, so you need to research how insurance companies cover telehealth visits in your area."

Related Telemedicine Software