---
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Updox Reviews

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# Updox User Reviews

## Reviews Summary

## Overall Rating

4.1

* * *

## Ratings Breakdown

5

(68)

4

(20)

3

(10)

2

(9)

1

(10)

## Secondary Ratings

Ease-of-use

4.2

Customer Support

3.8

Value for money

3.9

Functionality

4

* * *

### Pros

"The system is reliable and offers support that prompt and informative. "

"I am hoping they have a better system in place to serve their clients."

"The customizable patient forms are great and overall the system is easy to use."

### Cons

"leadership, customer service and not being informed about "the fine print" that holds you to a contract if you fail to notify them about changes 60 days before the end of your contract"

"constant downtimes, massive increases in charges, 60 day cancellation fee"

"Now, send them an email that you want to cancel your service and they are all over that."

* * *

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Updox Reviews, Pros and Cons - 2026 Software Advice