Cerner PowerChart Software


 

Cerner's PowerChart is a hybrid Electronic Medical Record (EMR) solution that caters to clinicians in hospitals and ambulatory facilities and helps them to create multi-entity electronic medical records. The solution also provides capabilities for on-premise deployment. It provides various built-in templates that cover various specialties, thus serving a wide range of medical providers.

PowerChart coordinates care between multiple locations and practitioners, helping users manage duplicated records while still giving staff flexible documentation options. These documentation options are reflected in the solution’s database of templates and customizable procedure workflows.

PowerChart is ONC-ATCB certified and Meaningful Use Stage 1 and 2 certified. Its patient portal helps providers to manage patient communication by sending appointment reminders and enabling patients to access their medical records.

PowerChart offers support via phone, FAQs and Cerner's online client portal.

 

PowerChart - ER patient summary
 
  • PowerChart - ER patient summary
    ER patient summary
  • PowerChart - Cardiology-specific solution
    Cardiology-specific solution
  • PowerChart - Patient portal prescription refill request
    Patient portal prescription refill request
  • PowerChart - Maternity-specific solution
    Maternity-specific solution
  • PowerChart - Inpatient summary
    Inpatient summary
  • PowerChart - Patient orders
    Patient orders
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8

42 Reviews of PowerChart

 

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Software Advice Reviews (14)
More Reviews (28)

Showing 1-14 of 14

Don from Holli Care LLC
Specialty: Hospital
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2018

July 2018

Functional

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I was happy with the training we received as users. The Cerner educators were very friendly and knowledgeable about the products.

Cons

The thing I most disliked was the seemingly ever updating changes that we endured. It seemed as if the program was always being updated, requiring more training.

Review Source
 
 

Taylor from Family First Health
Specialty: Family medicine
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

Outpatient clinician

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This system was easy to use to track patient progress and look at patient results. Layout of page was easy to follow.

Cons

If an error is made entering information into a patient's chart, it can be challenging to fix. Can be slow at times.

Review Source
 
 

Bm from Healthcare
Specialty: Orthopedics / sports medicine
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Horrible horrible horrible

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Stay away.

Cons

Too many to list. Layout is poor. Confusing. A clinic note takes me about 5 to 7 minutes to do. Double what it did before.

Review Source
 
 

Jessica from Family First Health
Specialty: Family medicine
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2018

May 2018

Super simple,quick easy system to learn

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I enjoyed learning how to learn powerchart while working in the doctors office. Pulling up all labs are so easy to review. Discharge summaries are easily found for a provider to review, along with imaging.

Cons

Only con is on an image the normal print button doesnt work. You have to click on the printer icon thats at the bottom of the image

Review Source
 
 

Carlee from Intermountain Healthcare
Specialty: Ob Gyn / women's health
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

Easy to use, hard to keep it going

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I like that this program is very versatile. It can be programmed to fit the specific needs of the charting being done on my unit. I like that it is intuitive once you understand how to use it.

Cons

In my use of this program it has shown to have a lot of glitches that don’t get addressed unless many complaints are submitted. Usually when I use this program during a work shift it needs to be restarted once or twice because it will freeze or glitch and stop working.

Review Source
 
 

Pamela from Blackford Dental
Specialty: Billing services
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

I handle the claims and I've found Power Chart to be very informative and detailed.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Initially it seemed overwhelming but once you get used to it it's very easy to navigate through the system.

Cons

At times it seems like an excessive amount of information to sift through to get what I need to submit the claim.

Review Source
 
 

sahmon from IHC
Specialty: Urgent care
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2017

December 2017

Worst EHR I've every used in the last decade

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Cons

Very cumbersome, several "clicks" for even the simplest order, crashes all the time, etc... the list is endless

Review Source
 
 

Robert from CEP America
Specialty: Emergency medicine
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

March 2017

March 2017

Firsnet Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Great for getting some data that is useful in the ED and the tab views are also very helpful. Great support team.

Cons

Not as intuitive as I would like. More predictive analysis and dashboard features are needed to give the providers more guidance when taking care of patients

 
 

Scott from Jordan River Women's Health
Specialty: Ob Gyn / women's health
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

The most frustrating week in 20 years of medical practice

Ease-of-use

Functionality

Product Quality

Customer Support

This system could actually push physicians to early retirement

Pros

The support staff has been very helpful
Without them standing behind the doctors and nurses charting on this system would be impossible

Cons

Extremely difficult to navigate
Takes away from patient care
I've used an EMR in my office for 14 years and this new system is unbelievably cumbersome and non intuitive

 
 

Josh from St Francis Hospital
Specialty: Orthopedics / sports medicine
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2016

November 2016

A cumbersome, poorly designed EMR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The software is poorly designed, difficult to navigate, and generally feels like it was designed by engineers who have never worked in a health care setting. The software is not intuitive to use, creates extra steps to execute simple orders, and is filled with programming glitches that can't seem to be fixed by their "extensive" support staff. I found many of the MD support staff to not even understand or be able to navigate the program because they use Epic in their daily practice.
Overall the software feels dated. The design team should spend some time using Apple products to learn about ease of use.

Pros

The support staff is kind, but often not helpful.

Cons

The software is difficult to use. It is not intuitive. Simple commands require multiple steps to execute. You are required to manually "refresh" to send orders, even after signing. It has created more work for the doctors at my institution, taking simple tasks that previously could be performed by support staff and making them an additional responsibility of the MD.

Advice to Others

Strongly consider another EMR.

 
 

Chris from Intermountain Healthcare
Specialty: Other specialty

November 2015

November 2015

Cumbersome, not intuitive

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

The only redeeming aspect is the ICD-10 diagnostic codes included in it, makes it easier than thumbing through the catalog or even some of the websites out there.

Likes Least

Not very intuitive at all. Too many clicks for basic processes. Not modifiable. Not designed well for outpatient use.

Recommendations

I would look elsewhere for an outpatient platform.

 
 

Ross from CHC
Specialty: Occupational medicine

February 2015

February 2015

Electronic Medical Record

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Top-rated vendor with ongoing constant innovation and focus on interoperability.

Likes Least

I don't really have anything negative to include in this review about this vendor.

Recommendations

I don't have any recommendations for others evaluating software like this.

 
 

Noreen from stony brook hospital
Specialty: Multi-specialty

February 2015

February 2015

PowerChart Review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

There are many different ways to do the same tasks. For example, opening a patient's chart, or charting allergies.

Likes Least

The thing I like least is there are too many buttons and options. It slows up user functionality.

Recommendations

PowerChart is better than compared to other software.

 
 

Deborah from Billings Clinic
Specialty: Ophthalmology

February 2015

February 2015

Powerchart

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Can pull information forward and incorporate outside information into note.

Likes Least

Too much typing. Graphics are not any good. 72 clicks on average.

Recommendations

Spend time getting to know it. Learn about macros and auto text.

 
 
 
Showing 1-20 of 28

Aaron from HonorHealth
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

Powerchart has many great functionalities but falls short of competitors

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I think that powerchart has many great options however does not quite extend as far as other competitors that i have used. It has flowsheets and ease of use. There are many aspects of easy charting that can come in handy. The flowsheets are easy to navigate and easy to maneuver through.

Cons

I think that there are many aspects of double charting that need to be fixed. Some of the functions of it can be clunky.

Review Source: Capterra
 


August 2018

August 2018

New software for hospital

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Cerner was a big step up from where our organization was prior. After the initial learning phase, Cerner provided a clean, modern, easy to navigate software for a hospital of over 2000 employees. There were many different ways to get a task done in Cerner which was helpful across the board for different learning styles.

Cons

Within the first six months of use, it seemed like there more system crashes than there should have been. This put many departments behind and made things difficult.

Review Source: Capterra
 


August 2018

August 2018

Used as a part ofedical record keeping for the healthcare center I worked at.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The most beneficial part of the software was the ability to see the patient's history and one click.

Cons

Most of the time while running this particular Software we would experience glitches and a lag in the machine order. Also the sequence of the pages needed to be re-organized. It created a cumbersome workflow.

Review Source: Capterra
 


July 2018

July 2018

Helps create a story for patients

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that I am able to access patients charts throughout the hospital whenever I need to so that i can get up to date information regarding their admission.

Cons

The con about this software is that the interface is outdated and there is too much going on on each screen. I wish it was more user friendly.

Review Source: Capterra
 


July 2018

July 2018

An organized mess

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Aesthetically pleasing. The ability to send in surgery orders is convenient. It is certainly an upgrade from previous software.

Cons

The layout is the opposite of user friendly. There is so much information placed in odd places throughout a patient's chart. The ability to print outside of the software is nearly impossible.

Review Source: Capterra
 


June 2018

June 2018

It's a very easy program to navigate

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the ease of this application. Although there are many ways to access things, I never found it to be hard.

Cons

I don't like how sometimes it seems as if things disappear and end up in the trash. Particularly, messages.

Review Source: Capterra
 


June 2018

June 2018

Disorganized and confusing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that they tried to make viewing patient system information more integrated but they missed the mark. Confusing to use and seems like they spent too much energy making it more confusing than simpler.

Cons

Having to go through so many clicks to chart or select one thing. What healthcare provider has time for that?

Review Source: Capterra
 


May 2018

May 2018

Not too bad of an EMR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Allows providers to create holisitic medical view of a patient, relatively easy to navigate even with zero emr experience

Cons

Can be clunky like other cerner products, not well organized or user friendly- interface could use a lot of improvement

Review Source: Capterra
 

Kiara from all childrens hospital

April 2018

April 2018

I utilize PowerChart daily to organize my workflow.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

PowerChart creates a centralized hub for patient information. I am able to see appointments and send messages regarding patients to other departments.

Cons

When looking up patient information I often have to set my date back further to see even recent notes that have been uploaded.

Review Source: Capterra
 

Kristen from Various Figure Skating Clubs

April 2018

April 2018

I found this software helpful and easy to use once I figured it out.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that it is able to be edited for the specific needs of a practice. It is not set in stone, but rather very flexible.

Cons

It took a while to get used to the functions, but with the help of customer service, I understood quickly.

Review Source: Capterra
 

KRENCISWEL from Primary Health Care Corporation
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2018

February 2018

Excellent

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Less paperwork, less patient waiting time, efficient and accurate management of samples through the use of barcode system within the software.

Pros

I have been working with cerner powerchart since 2016 and it has been very helpful with managing patient orders specially with regards to clinical laboratory test orders. It is very organized and all clinical orders are separated by classification. It has decreased the patient waiting time and processing time for the lab where I am working. Overall its very helpful to medical professionals like me.

Cons

There is really no cons for this software. Occassional downtime, updates and server problems but those were just minor technical difficulties. And are always adressed by the support team efficiently.

Review Source: Capterra
 

Mallory from Regional One Health

January 2018

January 2018

Cerner is by far the easiest, most user friendly EMR available.

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

The maintenance on the software is minimal. It's stable and Cerner helps maintain a lot of it. We use all of the applications available and have been so pleased.

Cons

It's a whole system, so downtime includes taking everything down. You can't do it piece by piece. This causes downtime for the entire organization.

Review Source: Capterra
 

Kelsey from Memorial Regional Cancer Center

January 2018

January 2018

Powerchart is valuable to have because many different healthcare entities use this software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is easy to access and locate lab results. I like that you can see the results of certain diagnostic tests, as well as other tests even if they were not ordered by your physician.

Cons

It is easy to choose the incorrect encounter for a patient to make it hard to locate results. The software is not self-explanatory.

Review Source: Capterra
 


January 2018

January 2018

Comprehensive, logical EHR software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Cerner makes creating patient documentation relatively straight forward and simple. User friendly and easy to learn in less than a week. Lots of options available. Helps highlight the key areas of treatment insurance looks for in my documentation.

Cons

Most of my charting requires a lot of clicks to get anywhere. I also end up having to restate at the end everything I just clicked the boxes for so it can add to the overall time it takes to document.

Review Source: Capterra
 

Ashley from Methodist Hospital at the time of use

January 2018

January 2018

Worked with this software daily for over 7 years.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

I liked how user friendly this software was. At the time i worked with people who ranged from all ages and everyone seemed to be able to work this fairly easy.

Cons

At times it could be pretty glitchy. And the updates drove us kind of crazy in the pharmacy. But that comes with the territory.

Review Source: Capterra
 

Jennifer from Lake county health deparment

November 2017

November 2017

Cerner is easy to navigate in. It also looks up to date. Not extremely customization but has everything

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

It is easy to use. I love the look of Cerner a software over other vendors. Pretty fast system to learn.

Cons

I dislike the reporting options. I feel the reports run slowly but this could be due to connectivity and report size.

Review Source: Capterra
 

Ayren from Baptist MD Anderson
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

August 2017

August 2017

It keeps work running smoothly by allowing quick communication between the nurses and pharmacy team.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It allows easy communication between different departments, it had a very organized layout, and is user friendly.

Cons

After it updates, it tends to slow it down a bit but that's to be expected. It picks up its pace not longer after though but it's still a struggle during that time; especially if we are busy.

Review Source: Capterra
 

Arpit from Damco Solutions

August 2017

August 2017

Very reliable covering all of the aspects of EMR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy customization and integration with third party tools, amazing customer support. customize macros and auto text feature available in Powerchart

Cons

Enhancements are sometimes time taking and is also very expensive. Since it is very thorough solution, so geting complete knowledge sometimes takes too much time

Review Source: Capterra
 


May 2017

May 2017

Clunky, overfeatured handicap

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Hard to identify - perhaps autotext option or exit through the door by the end of the day to abort this nightmare of misleading names, icons, abbreviations and extremely "busy" screen, requiring studying hundreds of pages of at least 2 versions of manuals - who has time for that?

Cons

Everything - graphics, overfeatured set up, dozens of clicking and changing screen to perform one operation, lacking basic intuition for a busy user like a doctor in the busy practice, who has to worry about saving lives, but not how to operate data entry into Cerner. I've never felt so powerless and frustrated - like computer data entry clerk first time on the job

Review Source: GetApp
 

Javier from South Florida Pediatric Partners
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

365 Medical EMR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Must customizable EMR solution I've had the pleasure of working with. Customer support is just a phone call away and they always answer in 5min or less. Powercharts allows providers to customize macros and auto text in order to streamline their daily workflows. Solutions also provides voice recognition and is compatible with Microsoft and Apple computer. Front desk Sheduling system allows offices to configure call protocols, auto verifies insurances and makes registration paperless. System does seem overwhelming at first, but like everything else if the user is willing to learn and puts their part in customizing their favorites the system simplifies their workday.

Pros

Very customizable to any practice specialty.

Cons

When there are parts of the software that can be improved an enhancement needs to be submitted. These enhancements take a long time to take effect.

Advice to Others

More than half of the issues or errors that occur are user related. The user tends to always blame the EMR instead of reaching out for help for a solution. Many offices I've worked with blame the EMR when it crashes. I am confident to say that 90% of the issues are out dated computers, slow internet speeds or ancient cabeling and lazy IT services. Providers and Offices, please make sure to update all your hardware before blaming the software.

Review Source: Capterra
 
 
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