About ChiroFusion

ChiroFusion is a cloud-based electronic health record (EHR) solution designed for chiropractors to manage key clinical activities such as scheduling, reporting and billing.

ChiroFusion offers integrated practice management features that allow practitioners to schedule and manage patient appointments, send appointment reminders to both doctors and patients, create reports and bill patients for medical services. Appointments can be booked, confirmed, rescheduled or canceled via an email or text message, allowing clinics to track daily bookings, no-shows and cancellations.

ChiroFusion allows clinics to create SOAP compliant notes, submit claims to insurance companies and process payments electronically. Medical documents and clinical records are automati...


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Supported Operating System(s):

Web browser (OS agnostic)

437 Reviews of ChiroFusion

Average User Ratings

Overall

4.69 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(324)

324

4 stars

(97)

97

3 stars

(10)

10

2 stars

(5)

5

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 437 results

April 2019

Daniel from Ocean City Chiropractic Clinic

Verified Reviewer

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

ChiroFusion has been the best decision our practice ever made!

Working with ChiroFusion has been a positive experience overall. The software has been a solid system, allowing us to operate effectively on a daily basis and focus on growing our practice. Overall, the system has been a great fit for us. The price point, with the clearinghouse integrated, is unbeatable. This solution has been long overdue for chiropractors - thank you!!!

Pros

First off, I can't thank the folks at ChiroFusion enough for understanding how to make a simple, affordable and user friendly EHR. I’ve used numerous systems in the past and will say this software is in a league of its own. The software is web-based and can run on any platform including Windows and Mac. This flexibility is important for us as we use a mix of Mac and PCs in the office and work remotely from home at times. The workflow is intuitive and extremely easy to navigate for everyone in the office. We were up and running within a week with zero setup required on our end. The online scheduling feature with integrated intake forms has been a game changer for us. Our patients can schedule appointments with our office 24/7 from their mobile device and all paperwork can be completed online before the appointment. The reporting component produces detailed notes in under a minute that are clear and professional in appearance. The integrated clearinghouse also saves time and money. Claims can be uploaded to Office Ally at the end of the day with one click and claim status reports are provided within a few minutes. Our previous software required us to export our claim files from the system, then upload them to a clearinghouse that was charging us close to $120/month to submit claims. The last thing I want to mention is support. ChiroFusion's support team is always available and quick to get back to us whenever we have a question.

Cons

I'm truly happy and can’t really think of any cons at this time. The staff are always responsive to our requests for improvements and welcome our feedback. It would be great at some point in the future to include electronic eligibility verification in the insurance component of the software.

Response from ChiroFusion

Replied April 2019

Daniel, you have broken the internet with this review! WE LOVE YOU! We can't explain how much clients like yourself make us truly love what we do!!! THANK YOU, THANK YOU, THANK YOU! Did we mention how much you rock? Just sayin... :)

November 2019

Terry from Calmare

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

November 2019

Nice EHR

The company seems pretty helpful and are better than most ehr company’s when it comes to training and ease of use.

Pros

The notes are really easy and that’s why I bought it and why we use it.

Cons

We haven’t used the billing side and I would like to if it had good tracking but frankly I’ve never even looked at it because I have a billing company.

Reasons for Choosing ChiroFusion

They talked to me on the phone and made the software work for my practice.

June 2020

Annie from Brennan Family Chiropractic

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Great software for new practice

Pros

I love Chirofusion! One thing that we were considering doing is outsourcing our billing, but since we’re a new practice and we don’t have a ton of extra income to hire someone to do that, we decided to do it ourselves with Chirofusion. It’s straightforward and fairly easy to use once you get the hang of it. The customer service is awesome and everyone is so friendly.

Cons

It would be nice to be able to add another doctor to the system without having to pay an extra $99/ month. I would have liked if the first tier of membership was 1-2 docs, next was 3-4, and so on.

January 2018

Dean from Wilmington Chiropractic

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

January 2018

Needs more refining, very inconsistent. Keep in mind, most of these reviews are new users.

Pros

Billing is integrated which saves a ton of money compared to other programs. Visually appealing. Built for chiropractors.

Cons

Quite a few here: * The schedule is very clunky feeling. Not the easiest to see what your week looks like. Doesn't allow for blocks for out of office etc. without making a fake patient which makes it more difficult to track stats. Adding a patient is also clunky. If a new patient calls, you go to the schedule, find a spot, add the new patient info, then it takes you to their file instead of the calendar where you then have to add the patient onto the time slot you originally clicked. * If you are not a subluxation based doc, you have to deal with the fact that it is all over the chart. I would prefer the ability to put "restrictions" or "Segmental dysfunction" or anything alse. * The chart flow is VERY inconsistent. Some pages require that you click save, others don't. When changing tabs, the program could easily auto save but it doesn't. * Requires constant maintenance to chrome just so it doesn't lose data from click to click. * Statements are a bit of a pain. It only allows you to print batches of 10 patients at a time. If you have a couple hundred patients, It would take a VERY long time. * Definitely takes more than 30 seconds per note.

Response from ChiroFusion

Replied January 2018

Hi Dean, Thank you for taking the time to provide us with your feedback. A quality experience for all of our clients is of utmost importance to us. The initial training we offer helps ensure a quick & easy acclimation to CF and most users are up and running in just a couple of weeks. We do see that you did not take advantage of the full training experience we offer & some of the challenges you are experiencing are simply attributed to a lack of understanding for the workflow of our system. Maintaining your browser updates is highly recommended for the security of any web browsing experience. Chrome is great because updates take just seconds. We are always open to feedback from our clients & do our best to incorporate a lot of what we receive into future updates. We strive to meet the needs for all styles of practice & providers that use our software. Thanks again Doc!

March 2020

Alec from The Wellness Center

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2020

Great Software with even better service!

Very good experience, the customer service is top notch. They always respond very quickly and if they do not have the answer, they always redirect to the person that does!

Pros

Very easy to use and to learn. I like how everything is integrated together, makes it quick and easy to use.

Cons

Macros could be built into the software. Also should be able to add/customize orthopedic exams.

Reasons for Choosing ChiroFusion

Talked with ChiroFusion on the phone and they were very friendly and knowledgeable. Also the billing team seemed to really know what they were doing, and haven't disappointed yet!